Interpersonal Communications: Chapter 1-4 quiz questions

Which of the following contrasting pairs is associated with features of verbal communication styles?

(ALL OF THE ABOVE) DIRECTNESS/INDIRECTNESS, ELABORATE/SUCCINCT, FORMAL/INFORMAL.

Netiquette" components include

(All of the above) RESPECTING OTHERS' NEED FOR UNDIVIDED ATTENTION, KEEPING YOUR TONE CIVIL, BEING MINDFUL OF BYSTANDERS, BALANCING MEDIATED & FACE TIME W/OTHERS.

Maya's email to her math professor explaining why her assignment would be late used casual text language such as ABT2 and AEAP. Her message failed to demonstrate which characteristic of competent communication?

ADAPTABILITY

Which of the following means the same things as "Communication is irreversible"?

ALL MEAN THE SAME AS THE STATEMENT

Interpersonal communication can be distinguished from impersonal communication based on qualities of: uniqueness. Interdependence. intrinsic rewards

ALL OF THE ABOVE

Research that supports online communication as being positive for relationships cites the following: Couples who talk frequently via cell phone feel more loving and committed. Almost sixty percent of American teenagers believe the Internet helps them make new friends. People who have both in-person and online contact with friends are less lonely. Facebook provides the opportunity to develop and maintain social connections

ALL OF THE ABOVE

Which of the following are outlined in your text as important characteristics of communication? Sending and receiving are usually simultaneous. Meanings exist in and among people. Environment and noise affect communication. Channels make a difference

ALL OF THE ABOVE

Choosing whether to wear a tailored suit rather than a rumpled outfit involves which of the three dimensions of impression management?

APPEARANCE

Your friend Tom is nervous about disclosing he is a member of the LGBTQ community. You reassure him that although there are risks, there are also benefits of being open about one's gender identity, including

BEING AUTHENTIC AND BELONGING TO A SUPPORTIVE CO-CULTURE

An emailed love letter not having the same impact as a handwritten one is related to the _____ of the message.

CHANNEL

In North American society categories such as age, ethnicity, race, gender, sexual orientation, physical disabilities and religion are all considered

CO-CULTURES

The idea that "nothing" never happens refers to which communication principle?

COMMUNICATION CAN BE INTENTIONAL OR UNINTENTIONAL

Mike and Sue are happily married and always say, "I love you" before ending their telephone conversations. The fact that the words do not have the same emotional impact as the first time they were spoken is indicative of

COMMUNICATION IS UNREPEATABLE

Environments are also referred to as

CONTEXTS

Collectivist cultures, in comparison to individualist cultures, tend to

DEFINE THEMSELVES AS PART OF A GROUP

Which of the following contrasting pairs is associated with features of verbal communication styles?

DIRECTNESS/INDIRECTNESS ELABORATE/SUCCINCT, FORMAL/INFORMAL, ALL OF THE ABOVE

Which is true of communication?

EVERYONE DOES IT

At the present time, there is no research to support the hypothesis that a connection exists between social interaction and physical health or longevity.

FALSE

Fields like engineering, accounting and computer science have little need for interpersonal communication on a daily basis

FALSE

Hyper personal communication means that we typically withhold information from others online

FALSE

In the last 20 years for Americans, the average number of friendships has increased

FALSE

Positive self-esteem guarantees interpersonal success

FALSE

Research suggests that communication competence is a trait that a person either possesses or lacks

FALSE

Self-monitoring is the ability to construct a variety of different frameworks for viewing an issue

FALSE

Socioeconomic status can influence whether someone will challenge authority and speak up

FALSE

An example of physiological noise is

FATIGUE

A discernible response to a message is

FEEDBACK

Workers in factories of ____________ cultures do not expect to be asked their opinion regarding managerial decisions

HIGH POWER DISTANCE

An example of psychological noise is

INSECURITY

Just one of the reasons it's so terrifying to tell a romantic partner that you love him or her for the first time is because communication is:

IRREVERSIBLE

The idea that it is often necessary to negotiate a shared meaning in order for satisfying communication to occur relates to which characteristic of the communication model?

MEANINGS EXIST IN & AMONG PEOPLE

Marshall McLuhan's "global village" metaphor suggests:

MEMBERS OF EVERY NATION ARE CONNECTED BY COMMUNICATION TECHNOLOGY

A study conducted by O'Sullivan revealed that undergraduates would prefer to use e-mail to send which type of message?

NEGATIVE

Which of the following is not true about communication competence? There is no single "ideal" or "effective" way to communicate. Competence is situational. Competence can be learned. Competence involves a large repertoire of skills

NONE OF THE ABOVE

The first communication models characterized communication as

ONE-WAY EVENT

Lisa believes that her older people have difficulty communicating. When she speaks to her grandmother she tends to use babyish terms and simplified grammar and vocabulary. These mannerisms are known as:

OVER ACCOMMODATION

If you are preoccupied about an argument that you had with your best friend, and you can't pay attention to your instructor, you are experiencing ____________________ noise

PSYCHOLOGICAL

When a religious person listens to a speaker who uses profanity, he or she would probably experience

PSYCHOLOGICAL NOISE

When a religious person listens to a speaker who uses profanity, he or she would probably experience.

PSYCHOLOGICAL NOISE

Compared to everyone else in her physics class, Julia thinks she is smart. This is an example of how ___________ can define our ___________.

REFERENCE GROUPS/SELF CONCEPT.

Even though he has a nice singing voice, Kevin still believes he is a terrible singer because his first grade teacher told him he couldn't sing well. This is an example of how ____________ shapes our self-concept

REFLECTED APPRAISAL

When some professional athletes doggedly insist they can be of value to the team when past their prime, they are displaying which characteristic of self-concept?

RESISTS CHANGE

Your friend sent you an instant message on Facebook and said, "No, I'm not going to the party." You couldn't tell if she was angry. Social scientists would say this is due to the message lacking ___________.

RICHNESS

Sarah and Jim are driving to a friend's house. She is about to suggest a different route when she stops herself because she knows Jim hates it when she "takes over" while he's driving. This is an example of which communication concept?

SELF-MONITORING

When we use items such as cars to influence how others see us, we are managing impressions by using?

SETTING

The ideas that all women are emotional and that all older people are out of touch with reality are examples of

STEREOTYPES

Being able to deal with the uncertainty that surrounds most intercultural encounters is a sign of

TOLERANCE FOR AMBIGUITY

According to the transactional model of communication, at any given point in time a person is sending a message and receiving a message

TRUE

According to your textbook, messages don't have meanings in themselves, but rather, meanings reside in the people who express and interpret them

TRUE

As alternatives to self-disclosure, hints and equivocations are evasive strategies to manage difficult situations.

TRUE

At about six or seven months of age, a child begins to recognize "self" as distinct from surroundings

TRUE

Both men and women who compare themselves to media-idealized physiques evaluate their bodies negatively

TRUE

Care for extended family before self is typical of collectivist cultures.

TRUE

Communication as defined in the text is always intentional rather than unintentional

TRUE

Communication competence is defined as using communication that is both effective and appropriate

TRUE

Communication events are continuous transactions; that's why it's so difficult to punctuate a conflict

TRUE

Communication plays a role in satisfying the five human needs that Abraham Maslow calls basic to living a safe and fulfilled life

TRUE

Communicators who adapt their talk to differing situations possess a characteristic of interpersonal effectiveness

TRUE

Edward Hall found that people in the Middle East stand much closer when conducting business than Americans do

TRUE

Ethnocentrism is the attitude that one's culture is superior to others.

TRUE

Even positive qualities such as self-monitoring and cognitive complexity can be ineffective when carried to excess

TRUE

Experimental research indicates that when given a choice between telling a face-saving lie, the truth, and equivocating, most subjects will choose equivocating.

TRUE

Feedback is defined as the verbal and/or nonverbal response to messages received from the speaker

TRUE

Identifying with multiple ethnic groups can pose both challenges and benefits.

TRUE

In countries with high uncertainty avoidance, deviant people and ideas are considered dangerous and intolerance is high

TRUE

In scientific jargon, any interference with communication is termed noise

TRUE

In some interpersonal contexts the relational dimension of the message may be more important than the content of the message

TRUE

Mainstream culture in the United States tends to be more low context than high context

TRUE

Most people can learn to communicate more effectively

TRUE

Nurturing societies emphasize cooperation and show little difference between the expected behaviors for men and for women

TRUE

One of the features that distinguishes qualitatively interpersonal communication from less personal exchanges is interdependence."

TRUE

Qualitatively, interpersonal communication is relatively infrequent, even in many close relationships

TRUE

Social scientists use the term "salience" to describe how much weight we attach to a particular person or phenomenon

TRUE

There is evidence that indicates communication is so important that it's necessary for physical health

TRUE

Tolerance for ambiguity is a characteristic of intercultural competence

TRUE

We gain an idea of who we are from the way other react us

TRUE

You are having trouble hearing your professor because people next to you are talking. This is an example of external noise

TRUE

The degree to which members of a culture feel threatened by ambiguous situations and try to stay away from them is known as

UNCERTAINTY AVOIDANCE

Which of the following is not a valid reason for studying communication?

WANTING TO MANIPULATE WEAKNESS IN OTHERS

Which of the following is an example of psychological noise while in class?

WORRYING ABOUT YOUR GRADE ON A TEST