Interpersonal communications final

Which statement is an example of metacommunication?

"I appreciate how difficult it was to admit your mistake to me."

When offering emotional support, which of the following responses is best?

"This must be an incredibly hard time for you."

A relationship is best described as which of the following?

A process

Which is the most important thing people look for in an apology?

Acknowledgment of responsibility

Mallory and Nicholas, a married couple who typically spend a lot of time together, recently decided to take separate vacations every year. Which strategy are they using to manage their dialectical tensions?

Alternating

What, according to research, seems to be the primary basis of attraction for speed daters?

Appearance

Text messages to your romantic partner that say LYLC ("love you like crazy") are what type of relational maintenance strategy?

Assurances

In terms of conflict styles, ghosting can be an act of passive aggression or an act of ____________.

Avoidance

Sammy tells her roommate, Gina, "I want to talk about how your friends come over all the time, make a lot of noise, eat our food, and leave a mess." Gina responds by crossing the hall to visit one of these friends who also lives in their apartment building. Gina is exhibiting which conflict style in this situation?

Avoidance

"The first person to raise his voice loses the argument" is a proverb from ____________ culture.

Chinese

DeShawn, the team leader for a challenging sales pitch at his company, realizes that a relatively minor and straightforward decision regarding their project needs to be made in an hour. Given the time constraints and other factors, what conflict style would be least advisable for DeShawn to pursue in this instance?

Collaboration

Which approach to conflict involves a high degree of concern for both self and others, with the goal of solving problems not "my way" or "your way" but "our way"?

Collaboration

Lisa wants steak for dinner, but her partner wants seafood. Lisa says, "OK. Let's go to Outback, where they serve both." Lisa is demonstrating which conflict style?

Collabortation

CL(alt) is a concept in social exchange theory that addresses the fact that costs and rewards don't exist in isolation. What does this stand for?

Comparison level of alternatives

Kathleen's boss requests that she work overtime on the weekend. She replies, "You should ask David instead. He's never busy on the weekend, and I have young children at home to care for." Kathleen's response reflects which conflict style?

Competition

When Tamara's father confronts her about repeatedly breaking curfew, Tamara retreats to her bedroom and locks the door. Which approach to conflict does this demonstrate?

Complementary fight-flight

When both people get at least some of what they want, but also sacrifice some part of their goals, they are engaging in ____________.

Compromise

Whenever Jake and Garrett argue, they both say things they regret. Jake is always the first to apologize, an apology Garrett will return in kind, assuming half the responsibility for their squabble. They continue on happily until the next disagreement, followed by the same aftermath. This behavior is an example of a ____________.

Conflict ritual

Taylor doesn't like to deal with personal messages when she is at work, but her partner, Corey, feels the need to call or text her often during the day. Which dialectical tension are they experiencing in their relationship?

Connection-autonomy

"Yet another one of your brilliant ideas," says Mark sarcastically, while rolling his eyes at his partner, Elise. Which of Gottman's "four horsemen of the apocalypse" is Mark communicating to Elise?

Contempt

Which dialectic captures the challenges that people in a relationship face when trying to meet others' expectations while being true to themselves?

Conventionality-uniqueness

Orientation toward disagreement and the preserving of face are both influenced by which variable that shapes conflict?

Culture

Two powerful variables affect the way people manage conflict: gender and ____________.

Culture

Julia considers the new partner of her friend Cassie a bad influence. Since they have become a couple, Cassie has started skipping classes, and her grades have suffered. Julia calmly yet assertively expresses her concerns to Cassie, who tells her to mind her own business. This is an example of which approach to conflic

Destructive complementary

Josh is happy with his new partner, Jesse, and doesn't want to do anything to damage their growing relationship as a couple. Like most people of a certain age, however, Josh has some relational baggage. How would you advise Josh to address this with Jesse? Correct!

Disclose elements of your past as your relationship progresses, because it's better that Jesse learns about significant relational baggage from you than a third party.

Brittany doesn't think twice about eating whatever food her roommate, Elaine, puts in their fridge. Elaine resents this but hasn't shared her frustration with Brittany. Which pertinent element of the definition of conflict is not present in this scenario?

Expressed struggle

Which of the seven steps to conflict management addresses the possibility that people may walk away from conflict sessions believing they agree on a resolution, when in fact they do not?

Follow up on the solution.

What has research about conflict established?

Happy couples recognize disagreements as healthy and know that conflicts need to be faced.

Arguments about ____________ can be especially strong in heterosexual relationships.

Housekeeping

Social media can make it easier for shy or reticent people at which relational stage?

Initiating

At which stage of the seven-step approach to conflict-management is paraphrasing most beneficial?

Listening to the other person's needs

____________ seem to be based on the assumption "You should know why I'upset-and if you don't, I'm not going to tell you."

Mind-reading expectations

Darius makes a deliberately critical joke about a colleague, Zoey, which he then dismisses by saying, "Just kidding, Zoey." Darius is using what kind of conflict style in this instance?

Passive agressiveness

What communication skill might couples who handle conflicts effectively use?

Perception checking

You are more likely to develop a friendship with someone in one of your classes or someone who lives next door due to ____________.

Proximity

What does research reveal is the key to satisfying self-disclosure?

Reciprocity

Which is the most constructive way of managing dialectical tensions?

Reframing

Different tones of voice affect which dimension of a message?

Relational

What kind of messages deal with needs for intimacy, affinity, respect, and control?

Relational

Repetitive conflicts about the same issue in a relationship are known as ____________.

Serial argument

Which has been found to be one of the least forgivable offenses in a dating relationship?

Sexual infidelity

Virginia knows that her partner, Sean, does not respect her. She suffers when he criticizes her at home and shames her in public, yet she fears leaving him and being alone. Which theory offers an explanation for why Virginia would stay in an abusive relationship?

Social exchange theory

Which interpersonal relationship theory is based on an economical model?

Social exchange theory

"How has your mother been feeling lately? Did she get over her bronchitis?" These questions reflect which strategy for relational maintenance?

Social networks

What has research revealed about how men and women approach conflict?

The "talk it out" person in a conflict scenario is likely female.

John Gottman's "four horsemen of the apocalypse" are all types of ____________.

Toxic conflict

In the ____________ stage, partners reduce the scope of their contact with each other.

circumscribing

Your partner is a gourmet chef, while you would rather wash the dishes than shop for and cook a meal. As a couple, you work closely together and benefit from

complementarity

Differences strengthen a relationship when they are ____________.

complementary

Regardless of their cultural background, women in a survey of college students described men as being more interested in ____________ than in relational issues.

content

The skillful ____________ of conflict can open the door to healthier, stronger, and more satisfying relationships, as well as to increased mental and physical health.

ect! management

Challenges related to the ____________ dialectic have increased as social media make these boundaries more difficult to manage.

expression-privacy

On a personal level, ____________ has been shown to reduce emotional distress and aggression as well as improve cardiovascular functioning.

forgiving

Before moving on to ____________, both people need to believe that they have been heard and that the potential issues related to their conflict are on the table.

generating possible solutions

Recommendations about where to stay and what to see on vacation, as well as tips for taking a first extended trip with your new partner, are examples of ____________ support.

informational

The opening stage for romantic relationships, friendships, and business partnerships is ____________.

initiating

A crazy ex, a flaky friend, a jealous personality, and an inability to commit are examples of ____________.

relational Baggage

Couples who engage in ____________ together report happier and longer relationships.

relational work

In a conflict situation, time and affection can be perceived ____________.

scarce resources

In conflict-management practice, it is important to choose a suitable time and place when ____________.

sharing your needs with the other person

According to one particular thesis, perhaps the strongest determinant of relationship formation is

similarity

A neutral third-party can help with dispute resolutions, especially with ____________ conflicts.

workplace