Interpersonal Communications Module 4 Quiz

A common form of expressing feelings INEFFECTIVELY is

Speaking in generalities

Which statement about social media and expressing emotions is correct?

We are more likely to communicate socially inappropriate feelings when we are anonymous online.

According to Albert Ellis, debilitating feelings are often caused by

irrational thinking

The ________ view of emotions posits this model: stimulus > physiological response > emotion.

organismic

According to the perceptual view of emotions, what occurs second?

perception of the event

The ________ view of emotions is also called appraisal theory.

perceptual

According to the cognitive labeling view of emotions, what occurs second?

physiological response

What involves controlling the outward expression of emotion?

surface acting

We are most likely to engage in emotion work when we

think what we are feeling is inappropriate

Researchers who have studied emotions agree that which of the following plays a part in our emotional lives?

All of these are correct

The concept of emotional intelligence was first introduced by

Daniel Goleman

Learning to feel what our families and culture say we should feel is

Deep acting