Interplay Ch. 5-8 Exam
public distance
(12 to 25 feet) the distance used for public ceremonies such as lectures and performances
Euphemism
An indirect, less offensive way of saying something that is considered unpleasant ex: instead of she died, she took her last breath
Whereas hearing is a physiological process, ____________, the second step in the process, is a psychological one.
Attending
emotional intelligence involves which of the following abilities?
Being sensitive to others' feelings
When Charlice who lives in NY, gets an invitation for a party at 9pm, but she doesn't show until 10:30pm. This is an example of which of category of nonverbal behavior?
Chronemics
It's difficult to talk to Kathleen about her plans after graduation because she essentially doesn't have any. So when the topic comes up she becomes very testy and views comments or suggestions as personal insults and critisism. Kathleen is exhibiting which style of listening?
Defensive Listening
Javier failed to impress an interviewer because he vocalized his pauses with "um" and "er" when answering questions. These are types of ____________.
Disfluencies
Liz arrived at work with a bad attitude, but after being around her upbeat teammates, she leaves with a better attitude due to ____.
Emotional contagion
Your friend describes your parents as old-fashioned while you descibe them as traditional. Both terms are examples of what type of language?
Evaluative
It doesn't matter how hard I work, I will never get the promotion because my boss expects to much from me. This statement best associates with which fallacy?
Fallacy of Helplessness
I can never think of anything intelligent to say when the teacher calls of me. This statement best associates with which fallacy?
Fallacy of Overgeneralization
When retelling original messages, which style of listening presents a distorted version of it?
Filling in the gaps
Which of the following is an example of language that is neither sexist or racist?
Humanity
Madison is unhappy with what she feels is her roommate's insufficient commitment to household chores like vacuuming and kitchen clean-up. Her roommate, Karen, doesn't perceive a problem, however. What type of language should Madison use when broaching this topic with her?
I Language
Which type of language acknowledges that people don't make us like or dislike them?
I language
"This was written on my cell phone, so please excuse the likely errors." The preceding cell phone signature is an example of ____________.
Impression Management
Samuel values harmony in his in-group and is also inclined to hide his negative emotions about outsiders. Samuel is most likely from which of the following countries?
India
Language of Responsibility
It Statements are impersonal and passive But Statements cancel I You and We are personal and active
What emblem is not universal?
Thumbs up
Why do some pro poker players wear sunglasses?
To hide the pupil dialation tht may occur when someone is lying
Communication without words is an oversimplified definition of nonverbal communication because it fails to distinguish between verbal and ____ communication
Vocal
Vocal vs Verbal
Vocal: uses sound ex: monkey scream; people speaking Verbal: uses language ex: people speaking, sign language
Which component of an assertive message is missing from the following? "Because you failed to pick me up this morning, I was late for class and wound up getting called out for it by the professor."
a descirption of your feelings
Territoriality
a geographic area that serves as an extension to our physical being
Who is most likely to have developed a parasocial relationship?
a girl who watched every episode of a tv show twice
The most common response to someone sharing a problem is _______________.
advising
People who are ____________ oriented are much more aware of their emotional states.
affectively
Jason tends to gather up all the info he can without placing judgements on people. What is his style of listening?
analytical
When Georgie sits next to Fatima on a bench, she places a book between them. This is an example of _____.
barrier behavior
affiliation
building solidarity with others through speech
The Fallacy of ________ can set in motion a self-fulfilling prophecy
catastrophic expectations
Which of the following is a strategy of linguistic affiliation and accommodation?
convergence
Emblems
culturally understood substitutes for verbal expressions ex: rock on sign
semantic rules
denotative - dictionary definition conotative - adds your own personal baggage
Which of the following assertions is true about gender and nonverbal communication?
despite some differences, men and women communicate pretty similarly
powerful language
direct and forceful word choices, with declarations and assertions ex: I won't be able to finish the proposal on time. I had a personal emergency and it was impossible for me to finish it on time. I'll have it to you by Monday.
The primary goals of ________ feedback are to judge the speaker's message and provide guidance.
directive
restricting emotional expression is called ______.
emotional labor
Regarding nonverbal communication, the culture in which people live is far more important than their ____________.
ethincity/nationality
tugging on a piece of her hair, Karen displays she is nervous. What is twirling her hair an example of?
figeting and manipulators
relative language
gains meaning by comparison
Kim responded to Adam's story about getting into a fight by asking what did you say after it was over? This type of questioning response is used to ___________.
gather more facts and details
Regulators
gestures used to control conversation
Hearing vs. Listening
hearing - the physiological process of sound waves hitting your eardrum and being transmitted to your brain listening - the process of understanding other's messages
Proxemics
how communication is affected by use, organization, and perception of space and distance
What did research into the online community of Wikipedia indicate about its language use?
if wiki wants to grow they should hire more female administrators
Which assertion is true about culture and emotion?
individualists express negative feelings toward outsiders, colectivists will withhold their feelings to keep everyone in harmony
We often choose-understandably and sometimes wisely-to listen mindlessly rather than mindfully due to which barrier to listening?
information overload
Jessica is a bad student and tunes out when her friends talk about their good grades. Jessica is a _______.
insulated listener
Which assertion is true about mindless listening?
it allows us to focus our minds to to messages that require our careful attentiom
When Professor Martinez looks at David, she sees that he is slouching and assumes he is bored. David's nonverbal behavior is an example of which category?
kenesics
phonological rules
linguistic rules governing how sounds are combined to form words
characteristics of nonverbal communication
often unconcious, primary conveyor of emotions, multi-channeled, ambiguous, continuous, relational, rooted in biology
Rate, pitch, tempo, and volume are all aspects of what?
paralanguage
Offering an example of what you think the speaker is talking about and reflecting the underlying theme of the speaker's remarks are types of ____________ statements.
paraphrsing
Communicating in ways that save face for both the sender and reciever is defined as _______.
politeness
When your boss says "let's get together tomorrow," it means something different than when your romantic partner says the same thing. This is due to ____________ rules of language.
pragmatic
Lily fears her interests won't be interesting to other people. Then she decides that she will be able to make other people captivated by her passion. This is an example of ________.
reappraisal
Monitoring physiological changes, nonverbal behviors, thoughts, and verbal messages are all ways of helping you __________.
recognize your feelings
The indirect relationship in the Ogden and Richards "triangle of meaning" is between a symbol and a ____________.
referent
Nonverbal ____ are cues that help control verbal interaction.
regulators
Which method is based on the idea that the key to changing feelings is to change unproductive cognitive interpretations?
relative-emotive approach
syntactic rules
rules that govern the ways symbols can be arranged, as opposed to the meanings of those symbols
We agree that horses are animals, and houses are buildings due to which rule of language?
semantic
Names
shape the way others think of us, the way we view ourselves, and the way we act
Divergence
speaking in a way that emphasizes difference from others
Kenesics
study of how pwoplw communicate through movement
Haptics
study of touch
powerless language
tentative and indirect word choices, with hedges and hesitations ex: excuse me sir, i had a personl emegency and it was simply impossible to finish this proposal, do you think it could possibly be okay for me to turn it in by Monday? I'm sorry.
Sapir-Whorf Hypothesis
the idea that language structures thought and that ways of looking at the world are embedded in language
convergence
the process of adapting one's speech style to match that of others with whom the communicator wants to identify
Listening
the process of recieving and responding to others messages
Chronemics
the study of how humans use and structure time
Oculesics
the study of how the eyes communicate
Paralanguage
the way a message is spoken vocal rate tempo pitch tone volume accent
To say you are annoyed when you are furious is an instance of _______.
understatement
pragmatic rules
what words mean in a certain context
What has research revealed about online language and gender?
women and men use the word we about equally but they do so in different ways
ambigious language
words and phrases that have more thn one commonly accepted meaning
Can your nonverbal communication change the way you feel?
yes
We have a lot of spare time to spend with our minds while someone is taling due to which barrier of listening?
Rapid thought
The number of times that info is heard or repeated and the amount of info recalled back is which component part of listening?
Remembering
Reappraising an event takes place thru a form of intrapersonal communication called _______.
Self talk
Stella reads various types of books, but only displays scholarly books at work. This is a form of impression management based on ____________.
Setting
Gender Differences Approach 1
Significant differences, men and women are socialized differently
Which of the following is a form of primarily nonverbal communication?
Silence
Darby and Shane argue about what a postmodern painting is. This is because language is what?
Subjective
Mark wants to find a new aparment because his rommate is driving him crazy. This topic is sensative and emotionally charged. How should his friend respond when Mark shares his thoughts on the subject?
Tell me more, i am listening
Jean is a bilangual canadian. When asked about his summer vacation, his description in french sounds more romantic than when he tells the same events in english. Which communication concept would help explain this difference
The Sapir-Whorf hypothesis
What communication technique is recommended in response to ambiguous nonverbal communication?
Perception Checking
intimate distance
0-18 inches
personal distance
18 inches to 4 feet
social distance
4-12 feet
College students spend ____________ percent of their communication time listening.
55%
Isa listens carefully to her friend Zac explain why he wants to drop out of college. She understands his position clearly however she does not agree with his decision and tells him that. This exchange illustrates a high degree of ___________.
Listening Fedelity
Which of the following is a characteristic of the masculine style, according to Julia Wood?
Making abstract generalizations
What has research revealed about physical attractiveness?
Men and women whom others view as attractive are rated as being more sensitive, kind, strong, sociable, and interesting than theur less fortunate peers.
Recent research has indicated that participants given transcripts to read were largely unable to identify the genderof people based on their word choice. This supports which approach to language and gender?
Minor differences
Gender Differences Approach 2
Minor differences, women and men speech has more similarities than differences
Which of the following assertions is true about nonverbal communication in mediated messages?
One Word texts responses followed by a period are viewed as less sincere than those without punctuation
