Intro to Business - Chapter 6

Among managers there are three distinctive leadership styles. They are:

autocratic, participative, and free-rein

Which of the following is NOT one of the four functions of management?

Budgeting

Feedback is an important part of which function of management?

Controlling

_____ is the set of attitudes, values, and standards that distinguishes one organization from another.

Corporate culture

All of the following are human relations skills EXCEPT:

ability to program a computer

_____ means giving employees increased autonomy and discretion to make decisions as well as control over the resources needed to make those decisions.

Empowerment

_____ skills refer to a manager's ability to operate in diverse cultural environments.

Global management

Which of the following is NOT one of the five key types of power?

Influential

_____ is the process of guiding and motivating others toward the achievement of organizational goals.

Leadership

_____ is the process of arranging the structures and relationships of human and material resources to carry out an organization's plans.

Organizing

_____ planning is the creation of long-range, comprehensive objectives and the development of long-term courses of action.

Strategic

The ability to view an organization as a whole, to understand how the various parts fit together, and how it relates to other organizations is a(n) _____ skill.

conceptual

The three types of participative leaders are:

consensual leaders, democratic leaders, and consultative leaders

Allocation of resources, approval of projects, and authorization of budgets are all activities that a manager performs in his or her _____ management role.

decisional

As an informational manager, Lia Morris would do all of the following EXCEPT:

direct and counsel subordinates in daily activities

Top management usually performs all of the following tasks EXCEPT:

direct workers on the assembly line

In the _____ management role, managers act as liaisons and develop and maintain contacts outside their own departments.

interpersonal

The three basic roles of management are:

interpersonal, decisional, and informational

The lowest level of management, which usually has the most people to manage, is called _____ management.

supervisory

Management needs to be prepared to deal with problems and seize opportunities as they arise. A company often identifies alternative courses of action to be taken if events undercut a strategic or tactical plan. These are called _____ plans.

contingency