Intro to Communications Test 2

"Violent behavior in children is caused by watching violent television programming" is phrased as a proportion of a. policy b. fact c. value

b

Charisma refers, in part, to a speaker's a. posture b. enthusiasm c. religion d. character

b

Logos refers to a listener's ability to a. act b. reason c. feel d. write

b

Which of the following effects does public speaking anxiety often have a. good eye contact b. stuttering c. frequent swallowing d. facial twitches

b, c, d

True or false: The primary goal of a thesis statement is to choose a specific topic for speech

false

A claim that suggests a course of action is a proposition of a. policy b. fact c. value d. opinion

a

Words that have the same meaning are ________; words that have opposite meaning are _____ a. homonyms, synonyms b. synonyms, antonyms c. antonyms, homonyms d. antonyms, synonyms

b

"Prescribing the morning-after pill for a teenager is wrong" is a proposition of a. value b. influence c. fact d. policy

a

A fallacy that proposes that one action will inevitably lead to an undesirable extreme is called a ______ ______ fallacy a. slippery slope b. straw man c. red herring d. hasty generalization

a

Principles that are understood within a group even though they are never explicitly stated are called a. rules b. standards c. norms d. codes

c

When you use numbers identified through research, you are using _______ as supporting material a. statistics b. examples c. quotations d. definitions e. narratives

a

Your audience will perceive that you are of good character if you seem to be a. honest b. organized c. confident d. enthusiastic

a

Although there are individual variations, women are more likely than men to be interested in which topics? a. health care b. education c. social justice d. national security

a, b, c

Informative speaking is publicly addressing others to do which of the following a. to improve their understanding b. to better their skills c. increase their knowledge d. to persuade them

a, b, c

When you are a member of a jury, you are part of a small group whose function is a. to promote social networking b. to focus on a specific task c. to help us learn d. to provide service and support

b

Which of the following describes a representation of an object a. odor b. model c. flavor d. texture

b

Which of the following describes power people exercise when their status or position gives them the right to make requests with which others must comfy? a. reward b. legitimate c. expert d. coercive

b

Which of the following describes the situation that occurs when group members agree with the rest of the group despite their individual doubts? a. consensus b. groupthink c. conflict d. compromise

b

Which of the following is a common technique groups use to generate ideas? a. competition b. brainstorming c. debate d. delegation

b

Which of the following is a useful group communication skill? a. achieving groupthink b. listening carefully c. avoiding conflict d. winning the argument

b

Which of the following is not true of neutral audiences a. they may not feel that the topic is relevant to them b. they may have strong feelings for or against the topic c. they may be uninformed about the topic d. they may not care about the topic

b

The dictionary definition of a word is its ____ meaning, whereas its _______ meaning is its culturally implied meaning a. connotative; denotative b. explicit; denotative c. denotative; connotative d. ironic; connotative

c

The rule of division specifies that if you divide a point into subpoenas, you must create a. at least one subpoint b. at least three subpoints c. at least two subpoints d. only two subpoints

c

The rule of subordination specifies that a. all concepts in your speech need to be emphasized b. the introduction is more important than the conclusion c. some concepts in your speech are more important than others d. each main point should be more important than the one that precedes it

c

If you seek to prove that one solution to a problem is better than another proposed solution, use a. the refutation approach b. the problem-solving pattern c. Monroe's motivated sequence d. the comparative advantage method

d

A group's size depends on which of the following a. the group's purpose b. how well activities can be scheduled and coordinated for all the members c. the primary language of the group members d. the wishes of the individual members of the group

a, b

If a main point in your purposed speech is not related to the thesis, the best options are to a. replace the point b. delete the point c. reexplain or replace the point d. record or reexplain the point

a. b

Some groups, like rock bands or an art class, function primarily to a. focus on discrete tasks b. help us learn c. create art and ideas d. compete

c

If you download an informative speech from the Internet and pass it off as your own, you are committing _____ theft a. incremental b. patchwork c. subtractive d. global

d

True or false: defining is one method of informing in a speech

true

A problem-solution organizational pattern is similar to a cause-and-effect pattern except that in a problem-solution pattern a. you are offering at least one solution b. you will be more effective with a neutral audience c. you are describing multiple causes d. every point is hierarchically related

a

A(n) ______ is a specific type of speech made to honor the memory of people after their death a. eulogy b. critique c. report d. essay

a

When preparing a speech, you should consider and address the ______, demands for your audience's attention a. competing b. physical c. written d. moral

a

Which of the following is not a method groups use to generate ideas? a. censorship b. nominal group technique c. ideawriting d. brainstorming

a

Which of the following is not a strategy for contributing to a constructive group environment a. learn what matters b. defuse stress c. respect others d. celebrate success

a

To persuade means that we a. convince others to believe that what we say is true b. get others to do something c. give others all the information they need to make a decision d. motivate others to share our opinion about an issue

a, b, d

Which of the following are ways in which presentation aids can enhance your speech a. they improve audience attention b. they improve audience recall c. they improve speaker eye contact d. they improve audience learning

a, b, d

Which of the following are ways to reduce social loafing a. be specific about goals b. share the contributions of group members c. lead by sacrificing more d. clarify the consequences

a, b, d

In addition to your audience's likes and dislikes, which of the following should be considered when thinking about your audience's expectations and needs? a. the audience's existing knowledge on topic b. the size of the audience c. your goals for the speech d. the time available for your speech e. the purpose of gathering

a, b, d, e

If your boss asks you to write a speech on new marketing strategies for the company, you might open the introduction with a quotation a. from the boss on the need to diversity overseas sales b. from the CEO on using internet sites to advertise products c. from the security director on unauthorized after-hours access d. from a co-worker on the need to work hard e. from the marketing director on current sales trends

a, b, e

Which of the following are common barriers to effective listening? a. noise b. boredom c. expression of doubts d. recommendations e. information overload

a, b, e

Speaking notes are different from a working outline because they a. are written in more detail b. are shorter c. include more subpoints d. include fewer subpoints

b

Which of the following describes the decision-making method used by groups where a small number of members make a decision on behalf of the group? a. consensus b. minority rule c. authority rule d. expert opinion

b

Which of the following are methods groups use to make decisions? a. nominal group technique b. majority rule c. brainstorming d. minority rule

b, d

In the business world, a company's profits are often tied directly to its ability to establish trust and maintain ____ with its target audiences a. a conversation b. advertising c. credibility d. a commitment

c

When you begin your speech by presenting the main points of the opposing argument and then discrediting them, you are using which form of persuasive speech organization a. comparative advantage method b. problem-solving pattern c. refutation approach d. Monroe's motivated sequence

c

When you make ______, you must provide supporting material a. a transition b. speaking notes c. a factual claim d. a working outline

c

When you organize the main points of a speech to describe a problem and potential responses, you are using a _____ organizational pattern a. time pattern b. space pattern c. problem-solution d. cause-and-effect

c

Which of the following describes the conflict style that involves a low concern for both oneself and the other party and ignores the conflict? a. accommodating b. competing c. avoiding d. compromising

c

Which of the following describes the process of confronting frightening situations head-on a. public speaking anxiety b. sensitization c. desensitization d. visualization

c

_______ means to reveal why something occurred or how something works. a. demonstrating b. organizing c. synthesizing d. explaining

d

True or false: a persuasive speech can use only one of the three types of propositions

false

True or false: presentation aids should always be used, even if they will cause you to go over the allotted amount of time for your speech

false

The second phase of group socialization is the _______ phase a. anticipatory b. encounter c. assimilation d. exit

a

A _________ is a list of the sources used in preparing a speech a. bibliography b. footnote c. formal outline d. glossary

a

The term pathos refers to a listener's a. emotions b. ethics c. level of education d. level of attention

a

Which of the following are characteristics of good supporting material? a. familiarity b. irony c. credibility d. currency e. objectively

c, d, e

Put the steps of identifying appropriate speech topics in order from first to last, with the first step at the top 1) brainstorm potential ideas 2) identify topics that are right for the occasion 3) Identify topics that are right for you 4) Identify topics that are right for your audience

1, 3, 4, 2

Rank the steps involved in converting a working outline into speaking notes, with the first step at the top 1. abbreviate each main point 2. come up with a phrase to remind yourself how to being the speech 3. delete the titles, purpose statement, and thesis statement 4. use a keyword phrase to abbreviate the conclusion

3, 2, 1, 4

True or false: Intervies, Internet articles, and sound recordings are all potential sources of supporting material for a speech

True

A fallacy that suggests that you do something because "everyone is doing it" is known as the ______ appeal a. bandwagon b. slippery slope c. appeal to false authority d. ad hominem e. straw man fallacy

a

A good way to involve your listeners in your speech is a. to invite listeners early in the speech to ask questions when you are finished b. to invite listeners to ask questions before you begin the speech c. to leave time for questions at the end of speech but not announce beforehand that you will be taking questions d. to request that listeners not ask any questions

a

A speaker's clothing should typically a. match or be slightly more formal than the audience's dress b. consist of a costume echoing the elements of the speech c. be more casual than the audience's dress d. be much more formal than the audience's dress

a

A strong thesis statement enables the speaker to a. construct the content of the speech b. adapt to the audience members c. revise the scope of the topic d. decide whether to give the speech

a

A subjective source a. is perceived as less trustworthy than an objective source b. has nothing to do with trustworthiness c. is perceived as more trustworthy than an objective source d. is perceived equality as trustworthy as an objective source

a

Before you enter a new group, your attitudes, beliefs, and expectations determine your feelings about the group in the _____ phase a. antecedent b. encounter c. exit d. assimilation

a

Ethical speakers do not use presentation aids which might _____ their audiences a. harm or disgust b. encourage or inspire c. interest or intrigue d. surprise or excite

a

Getting to know your audience and creating the perception that you and your listeners see things similarity is known as building a. rapport b. an alter ego c. a reputation d. a public face

a

Group members accept a group's culture and expectations in the _____ phase of socialization a. assimilation b. antecedent c. anticipatory d. encounter

a

Groups of 6 to 10 people who use products and then provide feedback are called ______ groups. a. focus b. study c. feddback d. in

a

Groups who help people dealing with difficult emotions or situations are called _____ groups. a. support b. focus c. service d. brainstorming

a

Ideawriting is a process in which members of a group work _______, reading other members' ideas and giving feedback in writing. a. independently b. in a small teams c. in anonymous isolation d. in pairs

a

If a speech starts with a passage from Martin Luther King Junior's "I have a Dream" speech, it is using ________ as support a. a quotation b. a definition c. statistics d. an example

a

If you are preparing a persuasive speech on increasing student aid, which of the following might be an effective thesis statement a. colleges and universities should decrease administrative costs in order to increase financial aid options available to students b. students across the country should protest the high cost of higher education c. universities should cut extracurricular activities on campus because they cost too much d. persuade the audience that student aid should be increased by universities

a

If you are presenting an entertaining speech on football versus soccer, which of the following might be useful as a preview transition for your first main point a. first consider differences in how you use your feet b. as i noted, the feet are used differently c. moving on, we considered differences in how you use your feet d. finally, we considered difference in the use of the feet

a

If you decide to join a group but have some ideas about what the group members will be like based on stories you have heard from others, you are in the ______ phase of socialization a. anticipatory b. assimilation c. encounter d. antecedent

a

If you quote other people's words in your speech, it is important that you use a ____, a statement giving credit to the words' original source a. verbal footnotes b. narrative c. bibliography d. naming phrase

a

If you seek to influence an audience's beliefs about what is true or not, use a proposition of a. fact b. value c. theory d. policy

a

If you use a phrase or paragraph from a source but do not give credit to this source in your speech, you are committing a form of plagiarism (intellectual theft) called ______ theft a. incremental b. subtractive c. indirect d. patchwork

a

If your are composing a speech to give at a law school graduation, and your topic is how to benefit society, one of your main points might be a. the need for more public interest lawyers b. the edict of a law career on family members c. the advantages of a high-paying legal job d. the need to recruit fewer students for each law school class

a

In case something goes wrong with the presentation aids, it is important to have a. backup plan b. a good explanation c. an alternative date for the speech d. an escape route

a

It is possible for public speaking anxiety to be an advantage if you _____ it a. accept b. forget c. deny d. eliminate

a

Joy, a freshman in an introductory speech class, gave an informative speech about her university's proposed tuition hike. Joy explained how the tuition increase would impact her and her audience. Joy was successful in capturing and maintaining her audience's attention because she effectively ____ her topic a. selected and framed b. defined and proposed c. captured and refined d. repeated and emphasized

a

Listening is a. a learned skill b. an innate ability c. an inborn skill d. an instinctive ability

a

Negative emotional appeals such as fear, anger, and disgust motivate us to change our behavior because a. changing our behavior reduces the negative feeling b. emotional appeals are impossible to ignore c. negative emotions last longer than positive emotions d. positive emotions do not evoke change

a

Of the following choices, Internet _______ is the best potential source of supporting material a. research b. gaming c. socializing d. shopping

a

One benefit of presentation aids is that they improve audience a. attention b. questions c. analysis d. demographics

a

One way to brainstorm topics is to think of a. what's currently in the news b. what's currently on sale at the store c. a relative you don't like d. careers most people find boring

a

Research shows that _______ in informative presentations promotes relaxation that allows the listeners to understand and assimilate the informative a. humor b. analyses c. statistics d. definitions

a

Research shows that critical thinking skills, such as the ability to analyze and evaluate ideas, are enhanced when we a. learn in groups b. create art and ideas c. take part in social networking d. provide service and support

a

Single words or short phrases that separate one part of a speech from another are known as a. signpoints b. summary transitions c. preview transitions d. thesis statements

a

Small groups of people who assemble to generate ideas are called ______ groups a. brainstorming b. competing c. service d. social networking

a

Speech topics about _____ focus on program that aim to guide future decision-making a. policies b. objects c. concepts d. issues

a

Speech topics centered on _______ are about abstract ideas a. concepts b. objects c. events d. policies

a

Speeches that are composed word for word but delivered without a script or notes are called a. memorized speeches b. extemporaneous speeches c. scripted speeches d. impromptu speeches

a

Statistics are convincing because a. they are specific and quantifiable b. they are not easily manipulated c. they are more accurate than examples d. they mean you've done a thorough research job

a

Studies find that speaking at a faster rate makes a speaker more a. persuasive b. understandable c. authoritative d. likable

a

Teaching new members about the group's history, norms, and procedures are all activities that should be part of new member a. orientation b. communication c. exiting d. recruitment

a

The extent to which you speak your words clearly is called a. articulation b. pitch c. volume d. transposition

a

The main points in a speech can be organized according to all the following except a. intentionality b. time sequence c. topics d. space e. cause and effect

a

The rhetorical proof based upon a speaker's character is known as a. ethos b. logos c. porthos d. pathos

a

The thesis statement used in a persuasive speech is also called a(n) a. proposition b. idea statement c. theme d. concept statement

a

To "frame" your topic appropriately means that you present your topic in a captivating way that a. relates the topic to yourself and to your audience b. increases your credibility as a speaker c. relates the topic to your props d. describes your experience

a

To help your audience retain more of the information that you present, it is important that you repeat a. key points b. subpoints c. your thesis d. the purpose of your speech

a

U.S. audiences typically prefer speeches that are organized a. linearly b. circularly c. with the conclusion first d. with no particular order

a

Using information from scientific journals and major newspapers is a good ethical choice based on a. using information only from reputable sources b. being clear when you are speculating c. incorporating verbal footnotes d. understanding the information you're reporting

a

When a member of a group successfully does what the leader says, the leader may praise the member, thus exercising ________ power. a. reward b. coercive c. expert d. complement

a

When citing a book using APA format or MLA format, you should a. write the book titles in italics b. indicate the search engine you used to find the book c. write only the last name of the author(s) d. include the page numbers

a

When members act contrarily to a group's goals, the group is likely to become a. dysfunctional b. functional c. cohesive d. productive

a

When previewing your main points in your introduction, a. you help listeners to identify key points b. you will want to give as much detail as possible c. you will want to fully explain your main points d. you avoid having to give explanations in the body of the speech

a

When we say that groups promote social networking, we mean that groups a. help people meet and interact with each other b. encourage online job searches c. take part in competitive games d. help create healthy relationships

a

When you are building a speech, the ______ serves the role of a guideline for the design of your speech and what to include in the speech a. outline b. thesis statement c. note cards d. manuscript

a

When you organize the main points of your speech to describe the roots and consequences of an event or problem, you are using a _____ organizational pattern a. cause-and-effect b. space c. topical d. time e. problem-solution

a

Which of the following correctly describes the nominal group technique? a. group members generate their ideas silently and independently before combining and considering as a group b. group members rely on a competitive approach, with one member "winning" c. group members create the initial list ideas by discussing them with the whole group d. group members discuss ideas in an open and honest way that may discourage some people from contributing

a

Which of the following describes the leadership style that gives group members little direction and feedback and believes people function best with little interference? a. laissez-faire b. socialist c. democratic d. autocratic

a

Which of the following describes the potential source of supporting material in which data is collected by asking people directly about their experiences? a. survey b. library research c. the Internet documents d. personal observation

a

Which of the following is a method of group decision making a. consensus b. avoidance c. unbiased source d. chance

a

Which of the following is not an advantage of communicating in small groups a. they are easy to coordinate b. they expose us to diversity c. they provide resources d. they experience synergy

a

Which of the following is true about practicing with presentation aids a. you should practice with your aids so that their use does not disrupt the flow of the speech b. you should not practice with your aids so that when you use them during the speech, it will not seem overly rehearsed c. practicing with presentation aids will take away from practicing the text and should therefore be minimized d. there is no need to practice the speech with your aids because it will be obvious what you need to do

a

Which of the following statements about small groups and rules and norms is true? a. nearly every small group has both rules and norms that members are expected to follow b. small groups usually select a leader who will mete out punishment for those who fall to follow the rules and norms c. most every small group creates a list of rules and norms during the group's formation d. most small groups vote on the rules and norms they will follow

a

Which of the following strong emotional reactions is not likely to persuade a listeners to change their behavior a. joy b. fear c. sorrow d. guilt

a

Which quality of supporting material is the most important for a speech about a JFK assassination conspiracy theory a. credibility b. redundancy c. subjectivity d. currency

a

Which type of speech delivery has the disadvantage of often sounding stiff and uninteresting a. scripted b. extemporaneous c. classroom d. impromptu

a

Which type of speech delivery is composed word for word and then delivered from memory a. memorized b. extemporaneous c. impromptu d. scripted

a

You and a colleague recently completed a deep-ocean dive to test out new safety features of diving equipment. If you were to give a speech on your experience, which of the following would be a strong purpose statement for your speech? a. to inform my audience about the risks of a deep-ocean dive b. to cite the advances derived from deep-ocean dives c. to explain the history of deep-ocean fishing d. to entertain my audience with funny anecdotes about my colleague

a

Your group leader gives a speech meant to raise the group's morale. This pep talk is an example of _______ communication a. consciousness-raising b. problem-solving c. role d. encounter

a

A sharply defined purpose statement enables the speaker to do which of the following a. determine the content of the speech b. construct a workable outline c. identify audience biases d. avoid "ums" and other filler words

a, b

Because they have strong opinions about your topic and are predisposed to disagree with you, ______ audiences are hard to persuade a. angry b. hostile c. neutral d. receptive

a, b

Which of the following are examples of things to consider concerning the resources available for your speech a. whether a computer, projector, and screen are available b. whether a power source is accessible c. whether your presentation aids should be simple or complex d. whether you need to practice with your presentation aids

a, b

Which of the following are strategies for neutralizing audience hostility a. acknowledge the negative feelings b. identify points to agree upon c. ignore the negativity to reduce its power d. quickly discredit the opposing viewpoints

a, b

Which of the following are true about anticipatory anxiety a. it peaks immediately before people deliver their speeches b. it is the worry people feel when looking ahead to a speech c. it increases as individuals start preparing their speeches d. it is at its lowest when a speech is first assigned

a, b

Which of the following are true about eye contact and speech delivery a. making eye contact at some point during the speech with everyone in the audience is an effective strategy b. consistent eye contact with the audience makes the speaker appear confident and believable c. speakers should look at the back wall in order to avoid the nervousness caused by eye contact with the audience d. speakers should look at the top of people's heads to appear to be making eye contact with the audience

a, b

Which of the following are true about gestures and effective delivery a. gestures should appear spontaneous b. gestures should be appropriate in size for your proximity to the audience c. the most effective speeches will be filled with gestures d. gestures should be avoided if the speech topic is somber

a, b

Which of the following are true about presentation aids and source citations a. when displaying data with presentation software, the speaker should include the source on the slide b. it is important to give credit to the source of any information you present, including presentation aids c. numerical data needs source citations, but images do not d. plagiarism only happens when a speaker directly quotes another person without giving them credit

a, b

Which of the following is a disadvantage of extemporaneous speaking a. if the speech must have perfect grammar, it can be a challenge to get it exactly worded b. it may be difficult to deliver within a narrow time frame c. it tends to sound overly rehearsed and unnatural and thus bores the audience d. lack of eye contact with the audience

a, b

According to communication scholars Allen and McKerrow, which of the following categories of topics work particularly well for informative speeches a. concepts b. processes c. objects d. definitions

a, b, c

For which of the following is using a narrative as supporting material particularly useful? a. when your personal experiences is relevant to the topic b. when you wish to make a topic feel "personal" c. when a speech is personally relevant to you d. when you make a number of factual claims about an environmental issue

a, b, c

The steps to creating a persuasive message include which of the following a. organize your argument b. craft a proposition statement c. avoid fallacies d. begin with shocking statistics

a, b, c

Three forms of rhetorical proof are _______, ________, and _______. a. ethos b. logos c. pathos d. demos

a, b, c

When deciding which presentation aids will work best, it is important to consider a. the layout of the room b. the time available for the speech c. what resources are available d. how long you have to write the speech

a, b, c

When planning your presentation for a project progress briefing, you should: a. specific the bottom line of your speech b. gather data from the project team c. consider how strongly to support project progress d. decide whom to invite to the briefing

a, b, c

Which of the following are components of credibility a. charisma b. competence c. character d. creativity e. sociability

a, b, c

Which of the following are real-life consequences of plagiarism (intellectual theft)? a. being suspended from school b. permanent expulsion from school c. failing a course d. being barred from visiting the campus

a, b, c

Which of the following are rules for effective brainstorming? a. don't criticize b. focus on quantity c. allow piggybacking d. focus on quality

a, b, c

Which of the following are types of graphic slides a. chart b. picture c. table d. text

a, b, c

Which of the following are types of non-electronic presentation aids a. objects b. people c. handouts d. powerpoint

a, b, c

Which of the following are ways to effectively choose or use presentation aids in a speech a. consider the size and arrangement of the room b. have a backup plan c. practice with your aids d. make sure that the audience's attention will be on your presentation aids and not on you

a, b, c

Which of the following have been identified as reasons people join small groups? a. to improve performance b. for protection c. to belong d. to exhibit control over others e. for attention

a, b, c

Which of the following is true about group decision making? a. authority rule is often the fastest way to make decisions in a group b. time is an important factor in deciding which method to use c. consensus is usually the most time-intensive way to make decisions d. all the decision-making options take about the same amount of time

a, b, c

Which of the following is true about pitch and effective delivery a. a deeper pitch conveys confidence b. a higher pitch conveys nervousness c. a varied pitch conveys energy and dynamism d. a monotone voice conveys seriousness

a, b, c

Which of the following statements are true about volume and effective delivery a. the volume of the speaker's voice should be appropriate to the size of the audience b. the volume of the speaker's voice should be appropriate to the size of the room c. speakers should vary their volume for emphasis throughout their speeches d. speakers should make sure their volume is at a consistent level throughout their speeches

a, b, c

In addition to using stories and statistics, which of the following approaches can be used to develop a lively introduction? a. asking the audience a question b. citing an expert's opinion c. using a new or old joke d. referring to a local landmark e. downplaying the occasion

a, b, c, d

Which of the following are common articulation problems a. addition b. deletion c. slurring d. substitution e. subtraction

a, b, c, d

Which of the following are styles of speech delivery a. extemporaneous b. impromptu c. scripted d. memorized e. experimental

a, b, c, d

According to researchers French and Raven, which of the following are forms of power that leaders may exercise? a. legitimate b. coercive c. referent d. relational e. reward

a, b, c, e

Which of the following are vocal elements of effective delivery a. fluency b. articulation c. volume d. gestures e. pitch

a, b, c, e

For which of the following is using a narrative as supporting material particularly useful a. when a speech is personally relevant to you b. when you wish to make a topic feel "personal" c. when you make a number of factual claims about an environmental issue d. when your personal experience is relevant to the topic

a, b, d

Persuasive speaking is a type of speaking that attempts to influence which of the following a. actions b. beliefs c. skills d. attitudes

a, b, d

Persuasive speaking skills can be improved by practicing which of the following skills a. building rapport with your audience b. establishing credibility during your speech c. selecting the best topic for your audience d. adapting to your audience

a, b, d

Regardless of purpose, a strong thesis statement for every type of speech should a. be truthful b. be concrete c. advocate a position d. make a statement

a, b, d

Which of the following are common strategies for making the conclusion of a speech memorable a. creating a dramatic moment b. telling a funny story c. restating the main points d. surprising the listeners

a, b, d

Which of the following are online communication technologies that small groups use? a. e-mail b. videoconferencing c. face-to-face communication d. instant messaging

a, b, d

Which of the following are reported by small online groups in comparison to face-to-face groups? a. less happiness b. less commitment c. usually positive outcomes d. less confidence

a, b, d

Which of the following are true about physical traits and leaders? a. they can be described as the body's attributes b. they influence how effective leaders are perceived to be c. they are completely irrelevant to leadership d. they influence who is likely to become a leader

a, b, d

Which of the following are ways groups express their identities to the outside world? a. specific colors b. specific clothing c. secret handshakes d. membership cards

a, b, d

Which of the following statements about the collaborating style of conflict resolution are true? a. it can require a great deal of energy and patience b. it always results in a winner and a loser c. It can be the most time-consuming and laborious solution d. it represents a high concern for the self and a low concern for the other party

a, c

Which of the following statements are true about the size of the audience? a. the larger the audience, the more formally structured the presentation should be b. speakers should treat a small audience in the same way they would a large audience c. speakers should adapt to an audience based on its size d. the smaller the audience, the more formally structured the presentation should be

a, c

According to communication scholars Allen and McKerrow, which of the following categories of topics work particularly well for informative speeches a. processes b. definitions c. objects d. concepts

a, c, d

If your purpose statement is, "to teach the audience about the meaning of a credit score," which of the following main points would be appropriate a. the higher the number, the better the credit score b. the credit care industry needs stronger regulation c. you need a score above 660 to qualify for a conventional mortgage d. your credit score can influence you chances for employment

a, c, d

What are some consequences of a poorly organized speech where the speaker jumps from one point to the other seemingly unrelated points? a. the audience will be not able to recall as much of the information b. the audience will be motivated to organize the information in their own way c. the audience has a hard time following along d. the audience is left with a poor impression of the speaker's competence

a, c, d

When people prepare speeches, it is possible for them to commit plagiarism (intellectual theft) in which of the following ways a. as patchwork theft b. as subtractive theft c. as global theft d. as incremental theft

a, c, d

Which of the following are common characteristics of effective leaders? a. high self-esteem b. low self-monitoring c. extroverted d. physically attractive

a, c, d

Which of the following are important decision-making skills for groups and their leaders? a. listening carefully b. discouraging dissent c. avoiding groupthink d. managing conflict constructively

a, c, d

Which of the following are rules and norms enforced by small groups? a. to direct the behavior of the group's members b. to promote a single member of the group as leader c. to govern how members treat each other d. to dictate how the group functions

a, c, d

Which of the following are strategies for drawing and holding your listeners' attention a. involving your audience b. focusing on audience members' dislikes c. making learning easy d. creating a hunger for information

a, c, d

Which of the following are tasks that are typically addressed during the encounter phase? a. group members assign roles and responsibilities b. groups enact rituals or communication behaviors that signify group membership c. groups establish their mission and goals d. groups define behavioral expectations

a, c, d

Which of the following cultural characteristics affect group decision making? a. power distance b. expert opinion c. time orientation d. individualism

a, c, d

Which of the following statements about conflict in small groups are true? a. conflict can lead to resentment and hurt feelings among members b. conflict is not a normal part of human communication c. conflict can lead to more creative decisions d. conflict is not necessarily bad, although a particular group may handle conflict poorl

a, c, d

Which of the following are potential sources of supporting material for a speech a. library research b. post-speech questionnaires c. personal observations d. internet research e. interviews

a, c, d, e

Which of the following are ways that you can build rapport with your audience a. tell a joke b. use powerpoint slides c. talk with your audience before the speech d. start your speech with a story e. make eye contact while you speak

a, c, d, e

A good way to create information hunger is to connect your topic to one or more of the five types of needs a. relational b. definitional c. instrumental d. identity e. spiritual f. physical

a, c, d, e, f

Consensus can be a. required in some contexts b. idealistic and should not be pursued c. an unrealistic option and therefore a waste of time d. advantageous because group members will be more enthusiastic about the decision

a, d

Which of the following are common consequences of public speaking anxiety a. the mind going blank b. increased eye contact c. greater mental dexterity d. an urge to escape the situation

a, d

Which of the following are general, as opposed to specific, speech goals? a. entertaining an audience b. describing a chemistry experiment c. telling jokes about your family d. informing a class

a, d

Which of the following are some advantages of working in small groups? a. they experience synergy b. they force us to make sacrifices c. they can be challenging to schedule d. they expose us to diversity

a, d

Which of the following are true about leadership styles? a. each style functions best under different circumstances b. the democratic style is preferable for all situations c. the autocratic style is the least effective in all situations d. each style has its strengths

a, d

Which of the following are ways in which groups make decisions? a. majority rule b. nominal group technique c. brainstorming d. minority rule

a, d

Which of the following statements are true about considerations a speaker should make about the audience? a. a speaker should consider the demographic characteristics of the audience b. a speaker should address all audiences in the same way c. a speaker should understand that demographic characteristics are irrelevant to the speech d. a speaker should engage in audience analysis

a, d

Which of the following are techniques to involve your audience in your speech? a. poll your audience b. wait for the audience to volunteer c. start with statistics d. ask for volunteers e. invite direct participation

a, d, e

"Imagine this: you are driving on a highway without much traffic. Suddenly, your tire blows out. You have no cell phone reception, you can't see any cars coming, and It's getting dark. You have a spare tire and jack. Do you know what to do? Today, I am giving to tell you how to change a tire." This introduction connects with the audience by providing a a. denotative situation b. hypothetical situation c. quasi-scientific-explanation d. real-life account

b

A ______ transition reminds the audience of points that you have just made a. conclusion b. summary c. gesture d. preview

b

A flaw in logic that claims that an event necessarily caused an outcome because the event occurred before that outcome is known as a(n) _______ _______ fallacy a. slippery slope b. false cause c. hasty generalization d. either/or

b

A form of description that is common in informative speeches is ______, which means describing a series of events in sequence a. demonstration b. narration c. explanation d. analysis

b

A reaction that helps prepare the body to either confront the stressor or avoid it is a. stress b. fight-or-flight response c. anticipatory anxiety d. stage fright

b

A report that finds a relationship between artificial sweeteners and Alzheimer's would be considered less objective if it is funded by a. the Alzheimer's foundation of america b. the american crystal sugar corporation c. the center for science in the public interest d. the department of health and human services e. the food and drug administration

b

A salesperson in the mall attracts the attention of a customer, points out that the customer's nails are rough, demonstrates how the nail surface looks after using "Nail Buff and Shine," and urges the customer to buy "Nail Buff and Shine" today. Which pattern of organization is being used a. refutation approach b. Monroe's motivated sequence c. bandwagon pattern d. comparative advantage method

b

A speaker uses a _____ fallacy when arguing against a statement that was never made a. hasty generalization b. straw man c. false-cause d. begging the question

b

A speaker who hides his persuasive intentions in a seemingly objective informative speech often crosses an _____ boundary by engaging in propaganda a. imaginary b. ethical c. academic d. pseudo

b

A speech about how to create an avatar in "Second Life," a virtual reality game, would be too complex for the entire audience to try at once. However, a speaker could ____ to help demonstrate a. pose a hypothetical situation b. ask for a volunteer c. poll the audience d. use humor

b

A speech about how water erosion creates a canyon falls under which type of speech topic category a. policies b. processes c. issues d. concepts

b

A speech on the environmental impact of the BP oil spill would most likely focus on a. objects b. issues c. people d. concepts

b

A speech topic centered on a(n) _______ is categorized as ant nonhuman entity a. place b. object c. issue d. event

b

A type of presentation aid that is usually a copy of written material that your listeners can keep after your presentation is called a a. swatch b. handout c. slide d. model

b

Above all, you should choose a speech topic that is a. ambiguous b. appropriate c. funny d. controversial

b

After you identify topics that are right for you, you should identify topics that are right for a. the occasion b. your audience c. your values d. your interests

b

Anthony's speech about the surface of Mars included the following descriptions: "There are low-lying plains int he northern hemisphere, but the southern hemisphere is marked with impact craters." Anthony's speeches falls under which category a. people b. places c. events d. objects

b

Approaching your speech with a ______ attitude will help you succeed at public speaking a. nervous b. positive c. negative d. fearful

b

Because the United States is one of the most culturally diverse countries in the world, effective speakers should speak in culturally _____ ways a. specific b. sensitive c. generic d. oriented

b

By relating your topic to yourself, you demonstrate to your audience that you are knowledgeable about the topic and are able to speak with authority. This is an example of a. logos b. credibility c. connotation d. ad hominem

b

Despite their diverse missions, small groups share a. goals and tasks b. important similarities c. the same objectives d. the same members

b

Emphasizing collective goals, keeping track of progress, and reminding others of their values to the group are all ways a. that undermine the long-term success of the group b. to build group cohesion c. to de-emphasize group goals d. to contribute to group conflict

b

Ethical speakers incorporate _______ when using information from other sources in a speech a. statistics b. verbal footnotes c. a bibliography d. definitions

b

Even though they are often effective with audiences, speakers should avoid using logical _______ to persuade their audiences a. lies b. fallacies c. aspersions d. answers

b

Eye contact and facial expression are both examples of _____ elements that affect speech delivery a. unnecessary b. visual c. style d. auditory

b

Flaws in reasoning that a speaker uses to try and support a point are called a. deductive reasoning b. logical fallacies c. brain fog d. verbal contrivances

b

For which of the following reasons can taking an informal poll related to your topic be useful for involving the audience a. it is a way of referring to individual listeners b. it is a way to gauge listener's opinions or experiences c. it keeps the audience busy while you look at your notes d. it is a form of direct audience participation

b

Groups that host community food drives or help people dealing with addictions primarily serve which function? a. they promote social networking b. they provide service and support c. they create art and ideas d. they evaluate and advise

b

Han joined a neighborhood group dedicated to stopping the destruction of old historic homes in favor of new houses. Han researched zoning codes and laws as well as the building permit process for his neighborhood. Acquiring these dedicated research skills helped Han do which of the following? a. it helped Han reduce the possibility of group dysfunction b. it helped Han you contribute to the group's mission c. it helped Han become a mentor to other new members d. it helped Han maintain communication with all group members

b

Harriet is the peacekeeper of the group. Group members go to her if they have a problem or need help making a decision. Harriet will give up her own plans or ideas in order to help support her group members. Which conflict style is Harriet using? a. competing b. accommodating c. compromising d. avoiding

b

How does the nature of small group communication differ from that of interpersonal communication? a. the small group focuses on developing and maintaining relationships b. the small group focuses on tasks over relationships c. interpersonal communication is favored by small groups d. the small group focuses on weeding out bad communicators

b

If a group hires an outside consultant to recommend a course of action, the group is relying on ________ to make the decision. a. outside rule b. expert rule c. consensus d. minority rule

b

If you are discussing topics related to the Internet, you may need to take into consideration the general age of the members of the audience in order to assess their familiarity with _______ communication a. nonverbal b. computer-mediated c. interpersonal d. intercultural

b

If you are giving a speech on a special family occasion to your family in Chicago, Illinois, you could establish rapport with the audience in your introduction by mentioning the a. latest NASA research b. Chicago Cubs c. strength of the euro d. Tony award winners

b

If you are giving an informative speech on car safety to a high school class, your introduction probably should not include a joke about: a. NASCAR safety b. obese drivers c. parents' driving d. matchbox car accidents

b

If you think your group might fall victim to groupthink, which of the following should you do? a. you should pressure others to follow whatever the leader says b. you should teach other members about groupthink c. you should keep your thoughts to yourself or risk being labeled a troublemaker d. you should be more concerned about the needs of others than yourself

b

In contrast to the actual body of the speech, the introductory preview a. explains the speaker's biases and assumptions b. addresses only the major ideas in the speech c. addresses both major and secondary ideas in the speech d. justifies the main ideas in the speech

b

In defining the word rhetoric, you state that it is derived from the Greek words rhetoric techne meaning "art of an orator." This is an example of a(n) a. connotative definition b. etymology c. synonym d. denotative

b

In order to clarify for your audience what you mean by alternative energy sources, you name three different types of alternative energy: wind, solar, and hydro power. This is definition by a. compare and contrast b. example c. etymology d. cause and effect

b

In situations when we feel out of place or unsure of ourselves, we may join a small group because we a. feel pressured b. need to belong c. need to improve d. need protection

b

It is a good practice in your speech to create a memorable moment for your audience in a. in the body, following the first main point b. the conclusion c. the introduction d. in the body, as part of the last main point

b

Monochronic cultures are more likely to opt for majority rule, minority rule, or authority rule instead of unanimous consensus for making decisions because unanimous consensus a. puts too much emphasis on not wasting time b. tends to use time less effectively c. is too individualistic d. is characteristic of high-power cultures

b

Most working outlines for a speech include all the following elements except a. subpoints b. footnotes c. the purpose statement d. main points e. bibliography

b

Of the following styles of dealing with conflict, which one most often leads to the most satisfying outcomes? a. competing b. compromising c. avoiding d. accommodating

b

On an airplane flight attendants give a short informational speech about what to do in case of an emergency landing. First-time passengers, in particular, pay attention because the information satisfies the passengers' basic physical need to know how to stay alive. In this situation, the flight attendant is a. disorganized b. satisfying information hunger c. being unethical d. making learning easy

b

One benefit of using presentation aids in a speech is audience a. questions b. recall c. comfort d. relations

b

One recommended approach to brainstorming topics is to generate a list of topics that are a. challenging b. interesting to you c. topics you've presented on before d. easy to research

b

Persuasion that affects a person's beliefs refers to an attempt to convince the person a. to change their opinion b. that a claim is true c. that something should be done

b

Presentation aids are meant to assist the speaker and should a. be the focus of the speech b. not be the focus of the speech c. draw attention away from the speaker for lengthy portions of the speech d. explain material the speaker is uncomfortable with

b

Research shows that all of the following are a result of group cohesion except groups a. maintain positive relationship b. are more diverse c. are happier d. are more positive

b

Research shows that presentation aids improve audience a. relations b. learning c. values d. debate

b

Roles that are assigned within a group and receive official recognition both inside and outside the group are _____ roles. a. egocentric b. formal c. informal d. task-specific

b

Roles that are not assigned to any specific member within the group are known as ______ roles a. egocentric b. informal c. task-related d. formal

b

Social networking websites, such as Facebook and Hangouts, allow groups of people to meet and interact a. vicariously b. online c. during working hours d. in safety

b

Speaking notes should be written with a. twice as much detail as a formal outline b. as little detail as possible c. a little less detail than a working outline d. equal detail as working outline

b

Spending an approximately equal amount of time on each main point of a speech sill help you to a. identify organization patterns b. express their relative importance c. reduce the amount of time required to practice your speech d. avoid boring the audience by talking too long on one point

b

Sunny is giving a speech to a group of senior citizens. As she starts planning her speech, she gets details about where the speech will be delivered, how large the audience will be, and how much time she will have to speak. Which of the following best explains what Sunny is doing? a. Sunny is identifying the general culture of the audience b. Sunny is considering the speaking context c. Sunny is trying to figure out how to make her speech shorter d. Sunny is determining the audience's physical and mental capabilities

b

Synergy occurs when a. members accomplish more working independently b. members accomplish more together than individually c. all members finish assigned tasks

b

The best posture to maintain during a speech is one that is a. upright and aloof b. relaxed but confident c. rigid but welcoming d. stiff and apologetic

b

The flaw in logic that sets up the false choice between only two alternatives is known as the _______ fallacy a. slippery slope b. either/or c. false-cause d. red herring

b

The rule of _______ states that all points and subpoints in your outline should have the same grammatical structure a. formal outlining b. parallel structure c. subordination d. division

b

The type of persuasive speech pattern of organization that proposes a solution to a problem is (the) a. comparative advantage method b. problem-solving pattern c. Monroe's motivated sequence d. refutation approach

b

To be effective, leaders exercise _______, which is the ability to influence or control people or events. a. beliefs b. power c. compassion d. judgement

b

To meet goals, stay informed, and make decisions, groups use distinctive ______ practices a. socialization b. communication c. hiring d. ritualistic

b

To whom can we attribute the description of the three forms if rhetorical proof a. plato b. Aristotle c. Pythagoras d. socrates

b

When all group members follow through on assignments, the group experiences ______ cohesion. a. high social b. high task c. low task d. low social

b

When making a decision depends on specialized knowledge not shared by members of the group, the group should opt for ________ to make the decision a. minority rule b. expert opinion c. brainstorming d. consensus

b

When members come together to accomplish more than they could have as individuals, they are said to be experiencing a. diversity b. synergy c. energy d. cohesion

b

When members get along with each other and maintain positive relationships with each other, the group is experiencing ________ cohesion. a. low task b. high social c. low social d. high task

b

When quoting someone, it is important to identify the person's ________, or credentials, for speaking on that topic. a. specific definitions b. qualifications c. statistical narratives d. innate references

b

When you organize the main points of your speech in chronological order you are using a _____ pattern a. topic b. time c. problem-solution d. cause-and-effect

b

When you speak of a speaker's respectability, trustworthiness, and moral character, you are referring to the person's a. patois b. ethos c. pathos d. logos

b

When your speech focuses on a concept that may be unfamiliar to your audience, you should consider using _____ as support a. a quotation b. a definition c. a narrative d. statistics

b

When your speech uses the words of a recognized expert, they are using _______ as support a. example b. quotations c. definitions d. narratives e. statistics

b

Which leadership style describes a leader who takes action and makes decisions on behalf of the group without input from group members? a. socialist b. autocratic c. democratic d. laissez-faire

b

Which method of speech delivery is carefully prepared to sound as though it is being delivered spontaneously a. impromptu b. extemporaneous c. memorized d. scripted

b

Which of the following are the essential elements of the speech a. attention grabber, preview, thesis statement b. introduction, body, conclusion c. transitions, main points, thesis statement d. introduction, thesis statement, conclusion

b

Which of the following best explains why small group coordination can be a challenge? a. norms and definitions b. scheduling conflicts c. large group majority d. group skills and knowledge

b

Which of the following describes anything that stimulates the listeners' senses a. audio aids b. presentation aids c. olfactory aids d. visual aids

b

Which of the following describes the conflict style that reflects a moderate concern for everyone's needs and in which both sides give up something in order to gain something? a. collaborating b. compromising c. accommodating d. avoiding

b

Which of the following is meant by task cohesion? a. it refers to the level of positive regard group members have for one another b. it is the degree to which everyone in the group is working together toward the same objectives c. it is the degree to which each member of the group accomplishes his or her individual task d. it is the extent to which group members allow negative behavior to affect them

b

Which of the following is not true of working in diverse groups? a. it often results in better decision-making b. we can make decisions more quickly c. it can be challenging d. it helps us think in more open-minded ways

b

Which of the following is required of small groups members for the good of the group? a. members must give up friendships b. members must sometimes make sacrifices c. members must make monetary contributions d. members of effective small groups are usually single

b

Which of the following is the type of small group comprised of students who help each other learn material? a. focus group b. study group c. brainstorming group d. service group

b

Which of the following refers to the power of attraction, the idea that we tend to comply with requests being made by people we like, admire, or find attractive? a. reward power b. referent power c. legitimate power d. coercive power

b

Which of the following speaking goals introduces another person? a. speaking to entertain b. speaking to introduce c. speaking to prepare d. speaking to persuade

b

Which of the following techniques involves creating a list of ideas without debating the merits of the ideas in order to generate better and more creative ideas? a. ideawriting b. brainstorming c. competitive group technique d. nominal group technique

b

Which of the following types of delivery is read word-for-word from a manuscript exactly as written a. memorized b. scripted c. impromptu d. extemporaneous

b

Which of the following would be the most reasonable motive for joining a social networking group? a. to seek solitude b. to meet people c. to complete a task d. to understand complex data

b

Which one of the following is a good way to make it easier for your audience to listen to you speech a. use a lot of statistics b. keep your message short c. use a lot of abstract language d. never repeat yourself

b

Which pattern of organization should you use to disprove the opposing arguments of your issue before stating your own position on the matter a. comparative advantage method b. refutation approach c. Monroe's motivated sequence d. problem-solving pattern

b

Which pattern of organization should you use to disprove the opposing arguments of your issue before stating your own position on the matter? a. problem-solving pattern b. refutation approach c. Monroe's motivated sequence d. comparative advantage method

b

While giving a speech about a recent trip to the White House, you describe how being in such a famous place surrounded by so much history was a very humbling experience. This is an example of what type of description? a. definition b. representation c. narration d. explanation

b

Why might a small group communicator who is good at his or her job within the group want to know the names of everyone in the group? a. to pass judgement on other members b. to maintain positive group relationships c. to help others become mentors d. to understand rules and regulations

b

You are giving a speech on Martin Luther King Junior's philosophy of nonviolence and your first subpoena states, "Nonviolent disobedience is a form of social protest against an unjust law." Which of the following subpoints shares a parallel structure? a. violent disobedience is the same thing as pacifism b. nonviolent disobedience is not the same thing as pacifism c. there many types of nonviolent disobedience

b

You must prove that your proposed solution is all of the following except a. effective b. predictable c. possible d. practical

b

Your first "official" group meeting, where you meet with members of the groups, is called the ________ phase a. assimilation b. encounter c. antecedent d. anticipatory

b

Your purpose statement is a declaration of your specific _____ for your speech a. outline b. goal c. claim d. conclusion

b

______ power describes the power that stems from having experience or training in a particular area. a. Referent b. Expert c. Legitimate d. Informational

b

Which of the following are options for electronic presentation aids a. actual objects b. audio c. video d. real people

b, c

Which of the following are true about audience analysis a. you should approach all audiences in the same way b. you should consider the demographic characteristics of you audience c. it is a very important part of the speech preparation process d. a good speaker does not need to adapt to the audience makeup

b, c

Which of the following statements about formal and informal roles are true? a. Informal roles have no bearing on whether a group succeeds b. Informal and formal roles are complementary c. informal roles are important to a group's success d. formal roles provide more individual satisfaction than informal ones

b, c

Which of the following take place during the exit phase of group socialization? a. the group meets for the first time b. the group may cease to exist c. members may leave the group d. the group acquires its own identity

b, c

Which of the following will help you manage public speaking anxiety a. remembering negative experiences b. staying positive c. being optimistic d. being realistic about what can go wrong

b, c

Why might a conflict arise in a group? a. group members may agree to disagree b. goals may be incompatible c. resources may be limited d. resources may be plentiful or goals may be met early

b, c

New group members should be informed about which of the following in order to socialize them constructively? a. group rules b. the culture of the group c. the group's expectations d. how to work outside the group

b, c, d

The three goals of persuasion are to influence the _____, _______, and _______ of others a. history b. opinions c. actions d. beliefs

b, c, d

What are the psychosocial traits that have been found in effective leaders? a. communication apprehension b. self-esteem c. self-monitoring d. outgoingness e. introversion

b, c, d

Which of the following are advantages of extemporaneous speaking a. wording is perfectly planned out so that no mistakes will be made b. speakers can maintain eye contact with the audience c. speakers can speak with a more relaxed tone d. speaking notes can be used to ensure that important points won't be forgotten

b, c, d

Which of the following are common physical effects of public speaking anxiety a. increased cognitive focus b. increased heart rate and blood pressure c. elevated stress hormones d. increased perspiration

b, c, d

Which of the following are part of the process of selecting a topic? a. identifying topics that are easiest to research b. identifying appropriate topics for the occasion c. indentifying appropriate topics for your audience d. brainstorming

b, c, d

Which of the following are the parts of a syllogism a. the transition b. a conclusion c. the minor premise d. the major premise

b, c, d

Which of the following are true about citing sources within speeches a. unlike text, images and video do not need source citations b. a speaker should give credit to the source of any information presented c. when displaying data through presentation software, the speaker should include the source on the slide d. any source information which is not cited constitutes plagiarism

b, c, d

Which of the following are true about determining the most appropriate decision-making method for a group? a. all decisions should be made by consensus regardless of their importance b. more important decisions might be better made by consensus, majority rule, or expert opinion c. one factor is how important the decision is d. authority rule or minority rule are most appropriate for less important decisions

b, c, d

Which of the following are true about personal characteristics called traits? a. psychosocial traits tend to be more enduring than physical traits b. leaders often share specific traits c. self-esteem is a psychosocial trait d. traits are often not easily changeable

b, c, d

Which of the following are true about the psychological effects of public speaking anxiety a. public speaking anxiety is experienced more often by men than be women b. public speaking anxiety may be lessened by knowledge of the topic c. public speaking anxiety is influenced by delivery style d. public speaking anxiety may begin as soon as the speech is assigned

b, c, d

Which of the following are true about the relationship between effective speech delivery and posture and body movement a. you should face your listeners most of the time except when reading from PowerPoint or other presentation software b. you should avoid slouching or hanging your head when speaking c. a good time to move during a speech is during a transition d. keeping your back straight and head up is the most effective posture for a speech

b, c, d

Which of the following behaviors will help you fit into a new group? a. defying social norms b. embracing the culture c. learning what matters d. contributing to the group

b, c, d

Which of the following choices accurately describe text slides a. they display visual graphics b. they can be electronic forms of presentation aids c. they display textual material d. they are often created with presentation software

b, c, d

Which of the following delivery styles are time-consuming to prepare a. impromptu b. scripted c. extemporaneous d. memorized

b, c, d

Which of the following presentation aids appeal to the listeners' sense of taste, touch, and smell a. graphics b. textures c. odors d. flavors

b, c, d

Which of the following are ways to describe the disposition of your audience a. low-income b. receptive c. hostile d. elderly e. neutral

b, c, e

Which of the following are the four types of communication that characterize small groups? a. intercultural b. role c. consciousness-raising d. intrapersonal e. problem-solving f. encounter

b, c, e, f

Some common characteristics of small groups include which of the following? a. they always work together in the same physical setting b. they interdependent c. they guarantee effective outcomes d. they are a particular size

b, d

Which of the following are examples of tangible resources? a. time b. equipment c. talent d. money

b, d

Which of the following are the primary goals of a good speech introduction a. stating the purpose and thesis statements b. previewing the content of the speech c. explaining your assumptions about the topic d. generating audience interest in the topic

b, d

Which of the following make giving impromptu speeches especially nerve-wracking a. you must prepare your speech beforehand but sound spontaneous b. you do not have time to prepare your message c. you must memorize your entire speech d. you must organize your thoughts quickly

b, d

Which of the following would be the main points for a speech on the Pacific Trash Vortex in the Pacific Ocean a. The pacific trash vortex in not visible with satellite imagineer technology because it is made up of a very small submerged pieces of plastic b. the pacific trash vortex is estimated to be larger than the state of Texas c. although very large, the exact size of the vortex is difficult to calculate because it is not visible with satellite imagineer technology d. the pacific trash vortex is a collection of marine litter

b, d

Which of the following are common functions of signpoints in a speech? a. citing examples b. comparing points c. stating speech thesis d. chronologically ordering points e. listing assumptions

b, d, a

If you are presenting a persuasive speech on the need for human exploration of space, which of the following might be useful summary transitions? a. thus, I will prove that the survival of the species depends on continuing to learn to live and work in space b. as I proved, the survival of the species depends on continuing to learn to lice and work in space c. as I will explain, the survival of the species depends on continuing to learn to live and work in space d. In summary, the survival of the species depends on continuing to learn to live and work in space e. thus, the survival of the species depends on continuing to learn to live and work in space

b, d, e

"Cheerleading should be recognized as a sport by the federal court system" is a proposition of a. fact b. belief c. policy d. value

c

"I won't listen to any of Nancy's ideas. SHe's so stupid!" is an example of which fallacy a. slippery slope b. bandwagon c. ad hominem d. straw man

c

"My cousin, Oscar, smoked for thirty years and never got lung cancer. It should be safe for me to smoke" is an example of which fallacy a. slippery slope b. either/or c. hasty generalization d. red herring

c

A common mistake for informative speakers is to use technical language or jargon that they assume the audience understands. A better approach would be a. to include lengthy example b. to include a lot of definitions c. to keep it simple d. to include a lot statistics

c

A form of syllogism that does not contain a major and a minor premise is a(n) ______ a. argument b. inference c. enthymeme d. claim

c

A good way to involve your listeners in your speech is a. to request that listeners not ask any questions b. to leave time for questions at the end of speech but not announce beforehand that you will be taking questions c. to invite listeners early in the speech to ask questions when you are finished d. to invite listeners to ask questions before you

c

A source is objective to the extent that it presents information in a(n) ______ fashion a. subjective b. controversial c. unbiased d. on-sided

c

A speech about the impact of the World Trade Center attack on 9/11 on U.S. culture would constitute what type of speech topic a. concepts b. processes c. events d. objects

c

After brainstorming potential topics, the next step in the topic-selection process is to identify topics that a. are appropriate b. you can easily research c. are right for you d. are appropriate for the occasion

c

Although it is tempting to avoid audiences who are hostile toward you or your topic, skilled public speakers know that it is better to ______ hostility rather than to ignore it a. accept b. fight back against c. neutralize

c

An electronic display of information (pictures, words, numbers) in a visually compelling format is known as a. an audio slide b. a text slide c. a graphic slide d. a blank slide

c

An impromptu speech is delivered a. after it has been memorized b. after plenty of practice c. with little or no preparation d. by being read aloud

c

Beliefs are based on a. facts and nothing else b. emotions and nothing else c. our perceptions of what is true or false d. our evaluation of what is good and bad

c

Communication in small groups is a. always more effective than communicating in large group b. easily accomplished all the time c. stressful and frustrating at times d. rarely successful

c

For an informative speech on poverty in Appalachia, which of the following would be a good thesis statement a. poverty in the coal mining region of appalachia is caused by a lack of education and economic resources b. coal miners in appalachia have a low mortality rate c. poverty in the coal mining region of appalachia is extremely common and affects many people d. what is the effect of poverty on children and culture in appalachia

c

Giving a persuasive speech to ______ audiences is relatively easy because they mostly agree with you and accept your plan a. neutral b. ambivalent c. receptive d. hostile

c

Groups are interdependent when members have influence over each other, but they are considered _____ only when they work together toward the same goal a. independent b. strong c. cohesive d. exemplary

c

If we think "there's safety in numbers" we might join a small group for a. activities b. socialization c. protection d. structure

c

If you join a golf group to work on your swing, it could be said you are joining because you a. need protection b. need to belong c. want to improve a skill d. were pressured to join

c

If you seek to influence your audience's actions, use a proposition of a. value b. theory c. policy d. fact

c

If you seek to influence your audience's opinions, use a proposition of a. policy b. fact c. value d. theory

c

In contrast to interpersonal communication, small group communication can become _______ because we are interacting with a group of people rather than an individual. a. overly communal b. personal c. impersonal d. intrapersonal

c

In informative speeches it is common to reveal why something occurred or how something works. This is definition of a. substitution b. describing c. explaining d. example

c

In order to be an effective speaker, you not only need to be concerned with what information you include in your speech but also how you plan to ______ the information a. choose b. evaluate c. present d. understand

c

Informative speaking techniques include a. entertaining b. persuading c. describing d. Monroe's Motivated Sequence

c

It is important for members to understand the ______ of small groups because the actions of one member will affect the work of the other members a. clarity b. ambidexterity c. interdependency d. intimacy

c

It is not enough to simply find good supporting material. You must also a. find articles that are forcefully opinionated b. paraphrase quotes for length c. avoid plagiarism d. make full copies of your articles to submit to your instructor

c

Jack was giving a speech about the 2010 U.S. Census, but he was not sure how to interpret the meaning of the statistics. Jack is at risk of drawing conclusions from the information that are not warranted because he a. is being clear about when he is speculating b. is using information from a reputable source c. doesn't understand the information he is reporting d. is not incorporating verbal footnotes

c

Joshua tells his audience that after doing research on skin cancer, he believes that sun bathing is a leading cause of skin cancer. He notes that this is not a fact but his interpretations of the research. Joshua is being an ethical speaker because he is a. using information from reputable sources b. making assumptions c. being clear about speculating d. incorporating verbal footnotes

c

Most speeches address how many main points a. only one b. three to seven c. two to five d. four to eight

c

On Paula Deen's cooking show, she explains how to bake an apple pie while actually baking it. Her showing the audience how to bake an apple pie is an example of a(n) a. representations b. explanation c. demonstration d. narration

c

One characteristic of power is that it is ______, meaning that people have power only in relation to other people in particular situations. a. obligatory b. unpredictable c. relative d. static

c

One method of surveying people is by _______ them, which is structured conversation where one person poses questions and another person responds a. observing b. lecturing c. interviewing d. researching

c

One of the first steps in planning a successful speech it to ______ for your speech a. write a conclusion b. check available locations c. choose the message d. learn the rules and regulations

c

One way to deal effectively with public speaking anxiety is to a. minimize your exposure to speaking situations b. rid yourself of speaking situations c. desensitize yourself to speaking situations d. focus on past negative speaking situations

c

Opinions are based on a. our perception of what is true and false b. our past actions c. our evaluation of what is good and bad d. emotions, not facts e. proven facts and nothing else

c

Personal ______ are a potential source of good supporting material for presentations. a. recommendations b. opinions c. observations d. preferences

c

Public speaking anxiety is common form of a. indulgence b. manipulation c. stress d. delusion

c

Roles in a group are fulfilled by a. rules b. titles c. individuals d. functions

c

Simon and Jackson had a disagreement that caused other members of their group to choose sides, which caused friction in the group. This is an example of a. decisiveness b. cohesiveness c. interdependence d. independence

c

Small groups must have cohesion to be what? a. enjoyable b. independent c. effective d. determined

c

Small groups of people who meet to study material or content together serve what function? a. to focus on discrete tasks b. to evaluate and advise c. to help us learn d. to promote social networking

c

Someone who serves as a trusted friend, counselor, or teacher for another person is a(n) a. social loafer b. small group coordinator c. mentor d. group mentor

c

Summaries and ______ often can be combined as effective transition statements a. gestures b. signpoints c. previews d. vocal inflections

c

The difference between preview transitions and summary transitions is rooted in a. their presentation style b. being different types of speech c. their placement in the speech d. the length of their discussions e. the audience's reactions

c

The final stage of group socialization is the ______ phase a. antecedent b. encounter c. exit d. assimilation

c

The first phase of group socialization occurs even before you join and is called the ______ phase a. encounter b. anticipatory c. antecedent d. assimilation

c

The fourth and last step in the topic selection process is identifying the topics which are appropriate for the a. media b. audience c. occasion d. speaker

c

The fourth phase of group socialization is the ______ phase a. encounter b. exit c. assimilation d. anticipatory

c

The process by which one gains greater certainty in a group is called a. practice b. patience c. socialization d. assimilation

c

The purpose statement of a speech should a. define audience characteristics b. specify how long the message will last c. define your specific goal d. detail available evidence on the topic

c

The size of a small group matters because it affects how we ______ larger and smaller groups of people. a. get along with b. understand c. communicate within d. interpret the missions of

c

The smallest number of subpoints that any main point may have, if it has any, is _______ a. 3 b. 4 c. 2 d. 1

c

The type of outline that is a structured set of all the points and subpoints in your speech is a ______ outline a. running b. balanced c. working d. non-Roman

c

To avoid talking down or over the heads of listeners, an important factor to consider is their a. moral stance on the topic b. future understanding of the topic c. prior knowledge of the topic d. innate sense of curiosity

c

To constructively socialize new members to your group, you should do all of the following except a. be a mentor b. create a group orientation c. separate new members initially d. recruit good members

c

To maintain a constructive group environment, you should show your respect for others by a. spreading knowledge about your group to the public b. sacrificing your own ideas for the good of the group c. acknowledging the positive aspects of others' ideas even if your don't agree d. agreeing with everyone's ideas

c

Using words to depict or portray a person, place, an object, or an experience is known as a. narrating b. connotation c. describing d. defining

c

What do many small groups with discrete tasks do when the task is complete? a. function b. reform c. disband d. network

c

When a group discusses who will take notes at the meeting or who will bring refreshments it is using ______ communication a. task b. problem-solving c. role d. consciousness-raising

c

When a group of 16 flight controllers, each with his/her own responsibilities, works together to help launch one space shuttle into orbit, the flight controllers are said to be working a. influentially b. fairly c. interdependently d. smartly

c

When a speaker appeals to listeners' ability to reason, the speaker is using which form of rhetorical proof a. pathos b. phobos c. logos d. ethos

c

When group members distrust each other, disregard each other, or ignore each other, the group is experiencing ______ cohesion a. high social b. high task c. low social d. low task

c

When offering an explanation, speakers must use _____ language and avoid ______ that will be unfamiliar to listeners a. abstract; jargon b. concrete; synonyms c. concrete; jargon d. subjective; details

c

When preparing for a speech, you should consider your speech's ______, or the reason why the audience will gather to listen a. theme b. thesis c. purpose d. demographic

c

When preparing presentation aids, a speaker should strive for a. complexity b. perfection c. simplicity d. wordiness

c

When we _______, we make judgements based on evidence rather than emotion a. justify b. rationalize c. reason d. commiserate

c

When we speak to _____, our goal is to appeal to our listeners to think or act in a certain way. a. coerce b. entertain c. persuade d. inform

c

When we use persuasion to affect others' evaluation of what is good or bad, we are attempting to affect their a. personalities b. ability to make judgements c. opinions d. beliefs

c

When you avoid trying to convince you listeners of a particular point of view, you are speaking a. subjectively b. connotatively c. objectively d. descriptively

c

When you organize the main points of your speech according to different locations, you are using a ____ pattern a. topic b. time c. space d. cause-and-effect

c

When you organize the main points of your speech according to different subject categories you are using a _____ pattern a. time b. problem-solution c. topic d. cause-and-effect

c

Which form of power comes from the ability to punish? a. reward b. referent c. coercive d. expert

c

Which form of power is based in rightfully granted status or position? a. reward b. expert c. legitimate d. coercive

c

Which of the following best exemplifies social cohesion? a. lamar's group has some members who neglect their responsibilities b. sigrid's group works together toward the same objectives c. jorge's group members respect one another d. simone hates everyone in her group but is able to work productively with them

c

Which of the following describes uncontested support for a decision a. majority rule b. brainstorming c. unanimous consensus d. authority rule

c

Which of the following is a characteristic of power? a. it is static across situations b. it is immaterial c. it requires recognition d. others' perspectives are irrelevant

c

Which of the following is a form of plagiarism a. taking word-for-word notes from a published source b. inserting a footnote using chicago style c. knowingly using information from another source without giving proper credit d. citing a source using either APA or MLA style

c

Which of the following is a group technique in which a group generates ideas by first letting members create individual lists silently, then having each member read his or her list aloud to the group? a. competitive b. brainstorming c. nominal d. marginal

c

Which of the following is an example of a non-electronic presentation aid a. a video b. a slide c. an object d. a graphic

c

Which of the following is an idea-generating technique used by groups in which idea generation and idea evaluation take place independently prior to group consideration? a. competition b. self-disclosure c. ideawriting d. exposition

c

Which of the following is not a demographic characteristic a. gender b. sexual orientation c. rate of speech d. political orientation e. age

c

Which of the following is not a type of support you can use for claims in your speech a. a narrative b. a definition c. an untruth d. an example e. statistics

c

Which of the following is the first step in the process of selecting a topic? a. narrowing b. separating c. brainstorming d. identifying

c

Which of the following main points are not different enough to justify being separated into two main points? a. chickens provide a natural way to control weeds, and chickens are not as noisy as people think b. raising chickens is a good way to get free eggs, and chickens are not as noisy as people thing c. chickens provide a natural way to control weeds, and raising chickens is a natural way to control crabgrass d. nesting hens exhibit "broody" behavio, and chickens are not as noisy as people think

c

Which of the following should you do if someone in your group achieves success in a task? a. you should keep it quiet so other group members do not feel intimidated b. you should urge the member to share the news c. you should celebrate the success d. you should try to do better so you can achieve your own successes

c

Which of the following statements about feeling pressured to join a small group is true? a. if you join a group because you felt pressured, you will have a negative experience b. you should never feel pressured to join a group c. sometimes joining a small group is required d. if you are pressured into joining a group, you should try to gain a leadership role in the group

c

Which of the following statements about power and people is true? a. people are born with power b. power exists within powerful people c. power exists within relationships d. powerful people have power over everyone

c

Which of the following statements about small groups is true? a. effective small groups accomplish one function before moving to the next b. group functions are mutually exclusive c. groups can serve more than one function at a time d. small groups should only take on several different function if group members have worked together before

c

Which of the following will enable you to take advantage of your public speaking anxiety a. eliminating your nervous energy b. pretending you are not nervous c. focusing your nervous energy d. denying your nervousness

c

Which strategy for engaging in conflict is Hildy using if her goal is to stick to her decision until other members agree with her? a. collaborating b. avoiding c. competing d. compromising

c

You give a persuasive speech arguing that there is no relationship between vaccinations and the incidence of autism. Which of the following conclusive statements reinforces your message? a. it can cost 3.2 million dollars to take care of an autistic child over his or her life b. it is critical that you diagnose autism as early as possible in order to get the most effective treatment necessary c. there are many alternative theories on the causes for autism other than vaccines d. autism is more severe in males than females

c

Your credibility is built when the audience has confidence in your ______, skills, knowledge, and organization of the topic a. character b. charisma c. competence d. authority

c

Your group leader schedules a meeting to discuss the group's goal of finishing a proposal for new client and what the group will need to fo to accomplish the task. This meeting will rely on ______ communication a. consciousness-raising b. encounter c. problem-solving d. role

c

______ are the things we do- our behaviors a. values b. morals c. actions d. beliefs

c

Facial expression is an important element of effective delivery and should be appropriate to the topic and a. be consistent throughout b. catch the audience by surprise c. match the tone of voice d. vary throughout the speech

c, d

Sanjay has been asked by the group to keep all group-related files and correspondence organized. Margarita makes sure every member feels valued. Which of the following statements are accurate? a. Sanjay has an informal role b. Margarita has a formal role c. Sanjay has a formal role d. Margarita has an informal role

c, d

Which of the following are characteristics of a memorized speech a. it is much easier to understand than other forms of delivery b. it can't make use of presentation aids c. it tends to sound less sincere than other forms of delivery d. it can come across as too formal

c, d

Which of the following are steps groups can take to help avoid groupthink? a. discourage dissenting viewpoints b. move on quickly after important decisions have been made c. put off decision making until members have had time to think about the issue d. bring in an outside

c, d

Which of the following are true about height and leadership? a. height and leadership are two unrelated concepts b. tall people make better leaders than short people c. taller people are more likely than shorter people to be chosen for leadership positions d. height can influence leadership

c, d

Which of the following are true about how the sex of a leader relates to relationship? a. men make some effective leaders b. sex and leadership are two universal concepts c. some studies have found that women are viewed less favorable than men as perceived d. sex influences how leaders are perceived

c, d

Which of the following are true about political orientation? a. this should not be considered when preparing a speech b. you should approach an audience as if everyone has the same political orientation c. it is an important characteristic to consider about an audience d. you will be more effective if you adapt your message to the audience's political orientation

c, d

Which of the following are true about the relationship between physical appearance and leadership? a. physically attractive people make better leaders b. physical appearance and leadership are totally unrelated c. leaders are more likely to be physically attractive d. physical appearance influences leadership

c, d

Which of the following help give a source credibility for your topic a. a reputation for controversial opinions b. self-declared expertise c. training in the field d. experience in the field

c, d

Which of the following should you consider when preparing presentation aids a. if your presentation aids are not large enough for everyone to see, just plan to pass them around the room b. even if the presentation aids are not big enough for everyone to see, it's okay as long as you explain what they are c. if using presentation software, make sure the font is large enough for everyone to read d. make sure everyone will be able to see, hear, touch, tase, or smell the presentation aids you plan to use

c, d

Which of the following statements are true about using people as presentation aids a. it is never appropriate or effective b. you should never use yourself as a presentation aid c. it is sometimes appropriate and effective d. you may use yourself as a presentation aid

c, d

You are reviewing a colleague's informative speech before she presents it at a professional association meeting. The topic is the latest research results on curing Alzheimer's disease. Which main points would be appropriate for the speech? a. Alzheimer's research is more important that AIDS research b. Alzheimer's disease is often confused with dementia c. early-onset Alzheimer's disease is more resistant to treatment d. available drugs can delay the progression of Alzheimer's disease

c, d

A good speech conclusion often does which of the following a. responds to audience reactions during the speech b. gets the audience attention c. repeats the main points that support the thesis d. restates the central message of the speech e. uses a memorable moment to help listeners recall your presentation

c, d, e

Which of the following are typically functions of small groups? a. servicing large congregations b. focusing on low-tech solutions c. creating art and ideas d. competition e. promoting social networking

c, d, e

Which of the following are ways in which a speaker can establish ethos a. elicit emotional reactions b. make sound decisions based on evidence c. be knowledgable about the topic d. create a climate of goodwill e. display integrity and virtue

c, d, e

If you are giving a persuasive speech on the poor health of U.S. children, after you have given your attention-grabbing piece, your introduction should then do which of the following a. cite the primary causes for the poor health of U.S. children b. track the health of U.S. children over time c. establish why the listeners should care about children's health issues d. compare the health of U.S. children to that of children living in other countries e. note that the main purpose of the speech is to establish the three ways that the U.S. children are in poor health

c, e

"Amy, last week we heard you describe what it was like volunteering for the 'get out the vote' campaign. Today, I'd like to tell the group about the differences between Republican, Democrat, and Independent political platforms." Which kind of technique to involve the audience is this the speaker using in this example? a. using a poll b. inviting questions c. posing a hypothetical situation d. referring to individual listeners

d

"My neighbor predicted that we will have the hottest summer on record this year" is an example of which fallacy a. slippery slope b. straw man c. red herring d. appeal to false authority

d

"Why are we wasting our time talking about funding pre-school programs when we should be spending money keeping our prisoners locked up" is an example of which kind of fallacy a. begging the question b. ad hominem c. false-cause d. red herring

d

A cabinet of individuals heading up a government agency is an example of a group that does what? a. promotes social networking b. focuses on specific tasks c. competes d. evaluates and advises

d

A group member may be engaged in _____ if she doesn't contribute to the group a. diversity b. interpersonal aggression c. idle lounging d. social loafing

d

A proposition of value claims that a. something is accurate or inaccurate b. something must be gone c. something is worth money d. something is worthy

d

A significant difference between a persuasive speech and an informative speech is that in an informative speech your remarks are not a. objective b. concrete c. relevant d. subjective

d

A statement of your main points in the introduction to your speech that helps your listeners know what they should listen for is called a. summary b. purpose statement c. attention- grabber d. preview

d

All of the following are considered challenges of working in small groups except that a. they require sacrifices b. they experience conflict c. they are difficult to coordinate d. they experience synergy

d

An effective speaker will use language that is ______ of all sexual orientations a. unconcerned b. cognizant c. judgmental d. inclusive

d

An important skill for a group leader is to ________ conflict a. avoid b. ignore c. eliminate d. manage

d

Anything the stimulates the listeners' senses meets the definition of ______ aid a. audio b. visual c. graphic d. presentation

d

Brett's speech about Lady Gaga's life and rise to fame falls under the speech topic category of a. objects b. issues c. processes d. people

d

Even when your audience understands your topic, they may still benefit from hearing specific instances, or ______, as support a. definitions b. statistics c. narratives d. examples e. quotations

d

Groups in high-power-distance cultures are likely to be a. more egalitarian b. more supportive of majority rule for decision making c. dismissive of expert opinion d. more deferential to authority

d

Having built a ______ with an audience means that you have gotten to know them, created a perception that you see things as they do, and in response, the audience will trust you a. close friendship b. wall of separation c. position of authority d. rapport

d

If a group's communication practices broke down, what might be the result? a. the group would stay informed about other groups' activities b. the group would break apart an then reform c. the group's members would change identifying characteristics d. the group risks not achieving its goal

d

If a speech persuades the audience to be organ donors by first explaining the need for organs and then describing how the process of organ donation works to provide organs for others, which pattern of organization was used a. refutation approach b. comparative advantage method c. Monroe's motivated sequence d. problem-solving pattern

d

If you are making an informative speech about childhood obesity in the United States, a good introduction might address a. how unhealthy school lunches contribute to childhood obesity b. the role parents' eating habits play in childhood obesity c. the comparison between childhood obesity rates in the U.S. and other countries d. that over 9 million children in the U.S. are overweight or obese

d

If you encounter a hostile audience, you should attempt to a. ignore the hostility b. speak to the program manager c. revise your speech to take a more neutral tone d. neutralizes the hostility

d

If you say that you will die because all people die and you are a person, you are using which type of reasoning to prove your claim a. reductive b. conductive c. inductive d. deductive

d

In ______ reasoning we draw conclusions after looking at specific evidence a. deductive b. circular c. syllogistic d. inductive

d

In general, regardless of your topic, the main points of a speech should be a. current b. statistically relevant c. controversial d. related to one another

d

In which of the following cases would authority rule be the best option? a. when there is no legitimate authority figure in the group b. when group members are all friends c. when some members of the group will make the wrong decision d. when someone in the group has legitimate authority over other members

d

It is important to use current supporting material if you were giving a speech on a. soldier poetry in WWI b. the impact of the napoleonic wars on french culture c. the life cycle of a monarch butterfly d. the role of the united states in the israeli-palestinian conflict

d

One advantage to working in groups is that we are exposed to the ________ perspectives of all group members. a. biased b. similar c. homogeneous d. diverse

d

One important communication skill for small groups is ____ new members a. marginalizing b. discouraging c. redlining d. socializing

d

One of the effective tools to detect plagiarism (intellectual theft) that is used by many instructors is a. lie-detector tests b. interrogation methods c. dishonesty oaths d. plagiarism-prevention software

d

One way to reduce your audience's anxiety is a. to start with complex theories and concepts b. to end with what's familiar c. to start with a cultural joke d. to start with what's familiar

d

Pat is giving an informative speech to a group of college students about paying back college financial aid loans. It is probably that most of the audience will have ______ interest in the speech because they all have received financial aid a. divested b. connotative c. credibility d. vested

d

Personal stories or testimonies are called a. quotations b. opinions c. conclusions d. narratives

d

Plagiarism (intellectual theft) called ______ theft occurs when you copy words from multiple sources and then put them together to compose your speech. a. global b. piecemeal c. incremental d. patchwork

d

Presenting information in a logical and coherent manner helps your listeners retain information through being a. emotional b. instrumental c. ethical d. organized

d

Secret handshakes, passwords, and specific tattoos are all ways that a group uses its identity to a. advertise its identity b. control members c. confuse outsiders d. define membership

d

Small groups, such as sports teams and academic quiz teams, serve what primary function? a. to evaluate and advise b. to help us learn c. to provide service and support d. to compete

d

Statements of belief about what ought to be true, not what is true, are a. actualities b. values c. facts d. opinions

d

Text slides, graphic slide, video, and audio are all examples of a. intangible presentation aids b. presentation handouts c. distracting presentation aids d. electronic presentation aids

d

The ______ the people in the audience are important characteristics in audience analysis because they can affect how well your speech will be understood a. similarities in physical appearance of b. attractiveness and grooming of c. jewelry and accessories worn by d. physical and mental capabilities of

d

The body of a speech is usually a. given before you preview your points b. the first time you hear the major ideas in the speech c. shorter than your conclusion d. the longest part of the speech

d

The statement, "Imagine you can't go outside because the smog is so thick you can't breathe," asks your listeners to consider the Information you are presenting them without asking for a response. This is an example of a. polling your audience b. an interview c. direct participation d. a hypothetical situation

d

The two main tasks of the _____ in your speech are to reinforce your central message and to create a memorable moment for the audience a. main points b. introduction c. transitions d. conclusion

d

To help understand the term family you can discuss the similarities and differences between two or more defines of the term. For example, to some family refers to legal and biological relationships, while for others it includes anyone to whom a person may feel emotionally close. This is an example of using a. etymologies-and-syllogisms b. synonyms-and-antonyms c. synonyms-and-syllogisms d. compare-and-contrast definitions

d

Using information from only reputable sources, understanding the information you're reporting, incorporating verbal footnotes, and being clear when you are speculating are four ways to ensure you are being a. direct b. persuasive c. proactive d. ethical

d

Visualizing a _____ performance will help individuals perform well despite public speaking anxiety a. realistic b. falling c. mediocre d. successful

d

When deciding what information to include in your speech it is important to remember a. to use a lot of statistics b. to include as much information as possible c. to always include more information that there is time for d. to keep it short

d

When people start to refer to "the group" by name and think about the group's needs and desires, the group has begun to form a(n) a. formal role b. task cohesion c. norm d. identity

d

When speakers invite direct _____, they ask the audience to perform some action to help in understanding the topic a. polling b. visualization c. commentary d. participation

d

When using a question in the introduction to your speech, you can use an audience-response question (asking for a show of hands) or a(n) _____ question (where no answer is expected). a. open b. satirical c. interview d. rhetorical

d

When we use persuasion to affect the actions of others, we are attempting to influence their a. opinions b. values c. beliefs d. behaviors

d

Which conflict style represents a win-win situation for the needs of both parties? a. avoiding b. accommodating c. compromising d. collaborating

d

Which leadership style maintains that every group member has the right to participate in decision making? a. laissez-faire b. socialist c. autocratic d. democratic

d

Which of the following are basic kinds of websites that public speakers use when searching online for supporting material? a. general search engines, bing.com, and about.com b. general search engines, research search engines, and social media c. general search engines, intranets, and website-specific searches d. general search engines, research search engines, and website-specific searches

d

Which of the following behaviors would not help speakers establish credibility by demonstrating honesty a. telling stories about themselves b. leaning forward when speaking c. making eye contact d. feeling anxious

d

Which of the following describes a speech that you deliver "on the spot" with little or no preparation a. scripted b. memorized c. extemporaneous d. impromptu

d

Which of the following describes materials that are published on a regular basis such as magazines, newspapers, and academic journals? a. websites b. research databases c. books d. periodicals

d

Which of the following describes the decision-making process that follows the will of most of the members in the group? a. expert opinion b. authority rule c. consensus d. majority rule

d

Which of the following describes the method of surveying people through a written instrument which contains questions for people to answer? a. personal observations b. library research c. internet research d. questionnaire

d

Which of the following describes the smoothness of delivery a. articulation b. volume c. pitch d. fluency

d

Which of the following implements the guidelines for crafting strong purpose statements? a. teach my audience about college b. assess the value of a college education c. explain the social, economic, cultural, political, and personal advantages of a college education d. contrast the differences between the United States and European university experiences e. how valuable is a college education

d

Which of the following is likely to happen with groups from an individualistic culture? a. members will stress collaboration b. members will be interested in reaching consensus c. members will push for harmony and solidarity d. members will voice their opinions

d

Which of the following is not one of the four communication types that characterize small groups? a. problem-solving communication b. role communication c. encounter communication d. interpersonal communication

d

Which of the following is not true about working in small groups? a. small groups provide resources b. small groups may experience conflict c. small groups can be difficult to coordinate d. small groups prevent synergy from occurring

d

Which of the following is the goal for someone engaged in the competing style of conflict a. to other throw the leader b. to work harmoniously with others c. to score a win for the self and for the other party d. to win and beat the other party

d

Which of the following speech topics would require more objective sources than the others a. the magic of David Copperfield b. the enjoyment of playing fantasy football c. fashion trends among the rich and famous d. the dangers of using over-the-counter drugs for recreational purposes

d

Which of the following statements best explains why people join small groups? a. people join small groups because they are required to b. people join small groups to avoid having to do individual work c. people join small groups for specific reasons that are usually related to discrete tasks d. people join small groups for many reasons

d

Which of the following types of protection is provided if one joins a support group for addiction? a. physical b. conditional c. effective d. emotional

d

Which speaking goal seeks to amuse the audience? a. speaking to persuade b. speaking to inform c. speaking to honor d. speaking to entertain

d

You are planning to give a speech about Italy. The first thing you'll need to fo in planning your speech on this subject is to: a. identify primary sources translated into English b. write the thesis statement c. write the introduction d. narrow the scope of the speech

d

You must be realistic about the amount of material you can cover in the available a. order b. space c. climate d. time

d

______ power is the power that stems from the ability to control access to information. a. Authoritative b. Expert c. Legitimate d. Informational

d

______ to your audience means knowing who your listeners are and accommodating their needs. a. catering b. soliciting c. patronizing d. adapting

d

True or false: When you are speaking at a special occasion, everyone who is there knows what the occasion is, so there is no need to cite the occasion

false

True or false: it is not important to demonstrate why your speech topic relates to your audience

false

True or false: the three rules of outlining are subordination, division, and neutral wording

false