Introduction to Business Final
A compressed workweek is
A compressed workweek is a work schedule that fits the normal 40-hr workweek into less than 5 days; The typical compressed workweek is 10 hrs a day for 4 days, followed by 3 days off
Because a strike has partly shut down a company's operations, management closes down the rest of the plant so that none of the employees can go to work; this isan injunction. A. a lockout. B. picketing. C. strikebreaking. D. a boycott.
A lockout
An orientation would likely include all of the following except
An interview of the finalists
Every time Elias broke the department production record, Judah hung a gold banner from Elias' machine and bought him lunch. This illustrates A. behavior modification techniques. B. McGregor's Theory. C. Theory Z. D. equity theory. E. poor management because everyone else was sad.
Behavior modification techniques
Theories X and Y are most closely associated withFrederick A. Herzberg. B. William Ouchi. C. Elton Mayo. D. Abraham Maslow. E. Douglas McGregor.
Douglas McGregor.
The person primarily associated with the Hawthorne Studies was A. Nathaniel Hawthorne. B. Abraham Maslow. C. B.F. Skinner. D. Elton Mayo. E. Douglas McGregor.
Elton Mayo
Jane learned that, although she and June were both hired as part-time salesclerks at the same time and have similar backgrounds, June is paid $1 more per hour. Jane decided to stop cleaning dressing rooms on her shift because she thinks this is unfair. This is an example of which theory?
Equity Theory
Jim has learned that his company is offering a Hawaiian vacation to its best salesman. He almost won last year and really wants the trip. He is working very hard because he thinks he has a good chance to win. This exemplifies which theory?
Expectancy
A job description is a written description of the qualifications necessary for a specific job. T/F
False
Behavior that is punished will tend to be repeated.
False
Benefits are an addition to regular compensation for exceptional performance. T/F
False
Employees who are dissatisfied with their working conditions or compensation have to negotiate with a labor union to bring about change. T/F
False
Expectancy theory suggests that managers do not need to show employees that they can obtain things they want. T/F
False
Givebacks are concessions made by management to keep workers working. T/F
False
Intrinsic rewards are benefits and recognition you receive from someone else. T/F
False
It is not necessary to verify an applicant's references because most applicants tell the truth on applications or resumes. T/F
False
Job analysis is a systematic procedure to determine the relative worth of various jobs. T/F
False
A work system that allows employees to choose their starting and ending times as long as they are at work during a specified core period is called
Flextime
Allowing some employees to work at home part-time is
Job Sharing
In the United States, workers'________ needs, as defined by Maslow, have largely been met by minimum-wage laws and federal occupational safety standards.
Physiological and Security
According to Herzberg's two-factor theory, all of the following represent hygiene factors except
Responsibility
According to Maslow, an employee who goes to night school to get a college degree to minimize the chance of being laid off during a recession is motivated to fulfill which of the following needs?
Security
According to Maslow, living life to the fullest is most closely associated with fulfilling this need:
Self-actualization
What did the Hawthorne studies reveal?
That managers who understand the needs, beliefs, and expectations of people will have the greatest success motivating workers
Early management theorists thought money was employees' primary motivation. T/F
True
Equity theory relates a person's willingness to contribute to the organization to the perceived fairness of the rewards received.
True
Human relations is the study of individual and group behavior in organizational settings. T/F
True
Managers must take care to warn employees when their performance is unacceptable. T/F
True
Managers who ascribe to Theory Y assumptions about their workers assume that people like and want to work and that people will seek out responsibilities if provided with the proper conditions. T/F
True
Motivation explains why people behave as they do. T/F
True
The Hawthorne Studies marked the beginning of a concern for human relations in the workplace. T/F
True
When laid off, a person's attention probably shifts from fulfilling esteem needs to fulfilling physiological and security needs. T/F
True
Anand believes that he can get some extra work completed before the deadline by withholding his workers' vacation schedules until the job is completed. Anand could be described as
a Theory X manager, according to McGregor.
Mary called her work group together and presented a problem to them: They need to accomplish some extra work in less time than usual. Her employees suggest a plan for handling the situation, and she accepts it. According to McGregor's Theory, Mary could be described as
a Theory Y manager
If a government agency paid its workers additional compensation at the end of the year as a thank-you for good work, this would most likely be called commission. a bonus. a salary. wages.
a bonus
All of the following would be examples of objective assessments of an employee's performance appraisal excepta factory worker's level of output. A. number of units sold for a salesperson. B. a ranking system for an office worker. C. shooting percentage for a basketball player. D. batting average for a baseball player.
a ranking system for an office worker.
Flextime is associated with a number of unexpected consequences. One of the major ones is
more physical activity and better sleeping habits
An inner drive that directs behavior toward objectives is called
motivation
Allie wants to be warm, but she is not; she has a ______ and may be motivated to satisfy it.
need
In some companies, the department that handles the human resources management function is called by this name:
personnel
The Theory X style of management focuses onsocial and A.security needs. B. physiological and security needs. C. self-actualization and esteem needs. D. physiological and social needs. E. security and esteem needs.
physiological and security needs.
An employee stock ownership plan is
plan offering employees the opportunity to purchase company stock, often partially or fully matched by employer-paid stock for the employee
Following the interview, the next stage of the employee selection process usually involves
reference checking
Human relations is concerned with all of the following except
the needs of employees
Joe Johnson was recently moved to a new position in his company that involved learning new skills and work assignments even though Joe received no pay increase. This would best be called a A. transfer B. promotion C. layoff D. movement E. separation
transfer
