Knowledge Matters Managment: Operations Management

Reducing _____________, fill in the blank, can reduce costs and lead to higher profit margins.

Waste

What is the term used to describe the art and science of creating processes within an organization?

What is the term used to describe the art and science of creating processes within an organization?

What is the term used to describe the science of determining how much time an employee needs in order to complete a given task?

Work measurement

Making the manufacturing process more efficient can:

Bring the product to market faster

What is the term for the process of planning production by ensuring that raw materials get to the factory floor on time, and finished products get to customers in a timely manner?

Materials requirements planning

What type of management involves capacity management, supply chain management and quality management?

Operations management

An operations manager can be likened to which other occupation?

Orchestra conductor

What is defined as the people, parts, and processes involved in getting products or services from suppliers, on through to manufacturing and production, and then on to customers?

Supply chain

What is NOT an objective of operations management?

The succession plan of upper management

True or False: Operations management is concerned with managing business processes that improve the products and services consumers use every day, and with bringing new ones to life.

True