Leadership and Management

Objectivity

- Leaders that can see all sides of a problem and not make biased judgments or statements possess this characteristic.

Achievement

- employees who take personal responsibility for their own work and set personal goals have high achievement.

Identity Power

- power given because others identify with and want to be accepted by them (granted to managers by employees

Position Power

determined by manager's position in company, right to give directions and they expect action

Organization Chart

visual device that shows the structure of an organization and the relationships among workers

Managers

plan and budget to carry out goals, they organize the work and assign staff to various roles, monitor results, and provide solutions to ongoing activities. They also provide feedback to the leader.

Expert Power

power given to people because of experience, skills, and superior knowledge about the work (granted to managers by employees).

Work Rules

regulations created to maintain effective working environment.

5 leadership myths

1. Leadership is a rare skill 2. Leaders are born not made. 3. Leaders are charismatic. 4. Leadership exists only at the top of an organization. 5. The Leader controls, directs, prods, and manipulates.

Leadership

ability to influence individuals and groups to work together to achieve goals

Effective leaders

Earn the respect and cooperation of employees.

Autocratic Leader

Gives direct, clear orders, seldom consults with employees on decisions, efficient. Disadvantages: employee dissatisfaction; does not prepare worker for leadership opportunities

Open Leader

Gives little or no direction; details left to individual workers or teams, works well with experienced workers. Disadvantage: only use with confident workers used to making own decisions

Mission Statement

How are you going to accomplish the vision? Mission statements reflect the purpose and objectives of a company.

Democratic Leader

Shares decision-making, Open communication and encourages workers in planning and problem-solving, creates atmosphere of "team work" and participation. Disadvantages: time consuming.

Situational Leader

Understands employees and job requirements, matches actions and decisions to circumstances, most effective leadership style!!

Vision Statement

Why are you in business? A vision statement identifies what a company would like to achieve or accomplish.

Work Team

a group of individuals who cooperate to achieve a common goal.

Leader

a manager who earns the respect and cooperation of employees to effectively accomplish work. Leaders influence, establish direction, align people with goals, motivate and inspire, and receive and give feedback.

Motivation

a set of factors that influence an individual's actions toward accomplishing a goal.

Reward Power

based on ability to control rewards and punishment, response from employees based on control over perks and punishment

Human Relations

how well people get along when working together

Strategic planning

is a company's adjustment of its course of action in accomplishing certain goals due to uncontrollable, external factors that constantly affect the company both positively and negatively. Provides broad goals and direction for the entire business.