Leadership, Chapter 1 & 2

d. inspire people's confidence and gain their support.

1. A defining aspect of leadership is that it includes the ability to a. communicate with people. b. delegate responsibility to others. c. maintain equilibrium in the organization. d. inspire people's confidence and gain their support.

a. personality of the organization.

10. According to the leadership studies of Jim Collins, the most important factor in organizational performance is the a. personality of the organization. b. personality of the leader. c. product mix offered to the public. d. efficiency of operations.

d. can do little to alter the course of the complex organizational system.

11. A point made by complexity theory is that leaders and managers a. create unnecessary complexity in their organizations. b. can predict accurately which strategies or product mixes will survive. c. can usually stay one step ahead of environmental forces. d. can do little to alter the course of the complex organizational system.

a. "Under what conditions do leaders make a difference?"

12. A recommended approach for understanding the impact of leadership on performance is to ask a. "Under what conditions do leaders make a difference?" b. "How well liked is the leader?" c. "What is the history of the firm?" d. "What company policies regulate leadership?"

a. figurehead.

13. A company president attends a groundbreaking ceremony for a new children's hospital located near company headquarters. The president's role is best classified as that of a. figurehead. b. coach. c. team leader. d. spokesperson.

c. informally recognize team member achievements.

14. An aspect of the coach and motivator role of the leader is to a. deal with outside groups. b. display loyalty to superiors. c. informally recognize team member achievements. d. bargain with superiors for funds, facilities, and equipment.

c. holds a meeting to talk about team accomplishments.

15. Middle manager Sara is engaged in the team builder role when she a. negotiates for a larger budget for her team. b. represents her group at a company meeting. c. holds a meeting to talk about team accomplishments. d. helps the group solve a technical problem.

d. looks for ideas in the outside world that could help the company.

16. Marketing vice president Derek is engaged in the strategic planner role when he a. takes a key customer to lunch. b. coaches an account executive on how to close a major sale. c. makes plan for enlarging the office. d. looks for ideas in the outside world that could help the company.

d. a chance to help others grow and develop.

17. An advantage of being a leader noted in the leadership text is a. being able to avoid the long hours typically worked by team members. b. loads of overtime pay. c. the opportunity to sidestep organizational politics. d. a chance to help others grow and develop.

c. having fewer people to confide in about work-related issues.

18. A potential disadvantage of being a leader is a. losing contact with paperwork and email. b. isolation from problems involving people. c. having fewer people to confide in about work-related issues. d. being out of the loop in terms of company policies.

b. granting people the authority to act independently yet getting them aligned.

19. The central theme of the nine dilemmas faced by leaders is a. controlling costs versus spending money. b. granting people the authority to act independently yet getting them aligned. c. built-in conflicts between labor and management. d. motivating versus satisfying employees.

a. having other people tell you what is right.

2. One of the definitions of leadership offered in the text deals with figuring out what is right rather than a. having other people tell you what is right. b. explaining what is right. c. doing what is right. d. duplicating what is right.

b. group members.

20. One meaning of the formula L = f ( l,gm,s) is that leadership is partially a function of a. gross marketing share. b. group members. c. gross national product. d. satisfactions of the leader's boss.

b. various forces in the environment.

22. Leadership takes into account factors related to the leader, the persons being led, and a. personality traits of leaders. b. various forces in the environment. c. personal characteristics of group members. d. forces beyond the control of the leader.

d. have a reciprocal influence on each other.

23. The various components of the framework for understanding leadership a. cancel each other out as the leader applies the model. b. are added together to estimate their total force. c. operate quite independently of each other. d. have a reciprocal influence on each other.

d. conceptual information supported by examples of leaders in action.

24. A component of the general learning model applied to skill development in leadership is a. memorizing lists of great business leaders. b. making cross-comparisons of leadership theories. c. reading vision statements in annual reports. d. conceptual information supported by examples of leaders in action.

b. engagement with the leader and the group.

25. The terms isolates, activists, and diehards, relate to the idea that followers differ in terms of level of a. intelligence and emotional maturity. b. engagement with the leader and the group. c. relevant job experience. d. job relevant skills.

a. Reliance on being managed or led by another person

26. Which one of the following is the least essential characteristic of an effective follower? a. Reliance on being managed or led by another person b. Commitment to something beyond oneself c. Competence building d. Independent, critical thinking

c. solicit input from the right group members.

27. An effective way for a leader to collaborate with group members is to a. make sure the group members get their yearly salary increases. b. make all the major decisions himself or herself. c. solicit input from the right group members. d. make the hierarchy as steep as possible.

d. collaboration between leaders and followers.

28. The modern organization is characterized by a. a reversal of roles between leaders and followers. b. an overthrow of authority by leaders. c. competition between leaders and followers. d. collaboration between leaders and followers.

b. at any level in the organization.

3. Leadership can be practiced a. only in the executive suite. b. at any level in the organization. c. only by people whose job title includes "manager." d. only when employees are performing below standard.

c. The leader having most of the accountability

4. Which one of the following is the least important factor in building a partnership between the leader and group members? a. Many people working on the same purpose b. The right for people to express a contrary opinion c. The leader having most of the accountability d. Absolute honesty among people

b. with them.

5. Rather than leadership being something you do to people, it is considered something you do a. against them. b. with them. c. after them. d. before them.

c. industry in which the company operated.

6. According to an analysis of a group of studies, in terms of having an impact on company performance the leader was about as important as the a. building in which the company headquarters is located. b. packaging chosen for the products. c. industry in which the company operated. d. price of the stock.

c. factors in the work setting that make leadership superfluous.

7. Substitutes for leadership refers to a. financial incentives that encourage people to work independently. b. group members who are in charge when the leader is absent. c. factors in the work setting that make leadership superfluous. d. extra compensation given to employees who are asked to supervise their own work.

a. is so self-motivating that the worker requires very little leadership.

8. Intrinsically satisfying work can be a leadership substitute because such work a. is so self-motivating that the worker requires very little leadership. b. usually involves computer technology. c. is usually performed when the leader is away. d. lies outside the jurisdiction of leaders.

As a leader, department manager Anna is highly concerned about results, and has little concern for people. Her Managerial Grid style is labeled _____.

9, 1 Controlling

b. have a larger impact on business outcomes than does the leader.

9. The leadership irrelevance theory suggests that factors outside the leader's control a. work at cross purposes against the leader. b. have a larger impact on business outcomes than does the leader. c. are more relevant to group members than is the leader. d. point leaders in an unethical direction.

​Which of the following is an example of debasement?

A manager pretending to be incapable of doing a task so that he gets help from his subordinates

Courtney is the finance head of a tourism company. Recognizing that the company is hard-pressed financially, she decides to cancel the projects that are riskier in nature, and concentrated more on developing its reliable projects. Which of the following strategies has been adopted by Courtney?

Concentrating resources on areas that need the most change

Which of the following is the clearest example of socially responsible behavior on the part of a business firm?

Creating a pleasant workplace

Research about emotional intelligence suggests that leadership is much more controlled by heredity than by environment?

False

Elaine, a project manager, often seeks feedback from her team members as well as her supervisors on how she is doing.​ Which of the following methods of skill development in leadership does Elaine use in this scenario?

Feedback on skill utilization, or performance, from others

Which of the following is not one of the three components of cultural intelligence?

Financial CQ

The employees of a company feel that management does not make fair decisions when increasing salaries or promoting people. Which ethical screen is used by the employees to question the decisions of the management in the given example?​

Justice

Which one of the following is NOT one of the three components of knowledge management?

Knowledge hoarding

A hands on and deeply engaged leader is most likely to be strong on which one of the following traits or characteristics?

Knowledge of the business

________ is an explanation of leadership proposing that leaders develop unique working relationships with group members.

Leader-Member Exchange Model

According to Nick Petrie, which of the following is a feature of the old paradigm of leadership?

Leadership resides in a single person or role.

Which of the following influence tactics requires that the leader serve as a model the desired behavior?

Leading by example

​Mary, a line manager, is interested in pursuing self-help to develop leadership capabilities and interpersonal skills. Which of the following is a form of self-help that Mary could pursue?

Modeling the behavior of one of the effective leader's in her organization

The type of communication that involves communication expressed through actions, body language, expressions, or other forms of communication not written or oral.

Nonverbal communication

Ali works in Chicago and is looking out for a mentor in his field of electrical and electronic engineering. He finds his mentor in Sweden. His mentor is very experienced in the same field and is willing to coach Ali in relation to his job and research studies. However, Ali and his mentor have no previous connections. They do not live in the same continent. They are linked together using a profiling software. Which of the following coaching methods is most likely being used in this scenario?

Online mentoring

Gossip, manipulation, playing favorites, and taking credit for another's work are all examples commonly associated with

Organizational politics

Trying to achieve one's own ends even if it means harming others in the organization is called ________.

Organizational politics

A charismatic leader goes beyond the ordinary use of public social networking sites. Which of the following messages is an example of a charismatic use of social networking sites?

Our company has achieved a 25 per cent annual growth in the recently declared estimates of the previous financial year. I would like to thank all the employees for their contribution and hard work."

b.

Passion for the work on the part of a leader often expresses itself as a(n): Select one: a. distrust of employees who are calm and relaxed. b. obsession for achieving company goals. c. tendency to engage in ruthless cost cutting. d. obsession for surfing the Internet during working hours.

Which one of the following is the farthest removed from the six basic principles of persuasion?

People want what they can have most of.

Who among the following is a delegating leader?

Ryan, who neither sets clear goals for his teammates, nor encourages them

​Arthur is the CEO of an export company. Over the years, the company has been highly successful and delivering consistent results. Several analysts attribute this to Arthur's leadership style that allowed his subordinates to take up leadership roles and deliver efficient results. Which of the following best describes Arthur's leadership style?

Servant leadership

d.

Simon, the CEO of a consumer electronics firm, received a huge positive response from the industry experts and consumers for introducing breakthrough technologies in the company's products. Simon is a _____ leader. Select one: a. humble b. extraverted c. born d. creative

Alfred intends to follow a directive style of leadership among his team members. In the context of the path-goal theory of leadership effectiveness, which of the following situations would have made Alfred stick to a directive leadership style?

The exact sales revenue that his team should bring in is unclear, however the team is given orders to improve its performance.

c.

Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres: Select one: a. is influenced by personalized power motive. b. is an extraverted leader. c. has knowledge of the key task the group is performing. d. exudes a strong sense of warmth and courage.

A managers expectation of success or failure becomes a self-fulfilling prophecy because the perceptions contribute to success or failure.

True

The trait of flexibility is especially important for leadership because it facilitates a leader's ability to adapt to various leadership situations.

True

a.

Walker is a supervisor at an exporting unit. He has a cheerful disposition, and encourages and appreciates his team members discussing ideas with him. Which of the following traits best describes Walker's behavior? Select one: a. Extraversion b. Personalized power motive c. Tenacity d. Courage

Which one of the following questions in an ethical screen deals with the principle of reversibility?

What would you tell your child to do?

b.

When an individual has ________ they have a relatively stable tendency to effect environmental change. Select one: a. courage b. a proactive personality c. power d. emotional intelligence

Edwards is the head of the procurement department at FreshDelights, a frozen yoghurt chain. Anticipating a reduction in the demand for frozen yoghurt in the upcoming winter season, Edwards decides to reduce the dairy procurement. Edwards is:

a conceptual thinker

Edwards is the head of the procurement department at FreshDelights, a frozen yoghurt chain. Anticipating a reduction in the demand for frozen yogurt in the upcoming winter season, Edwards decides to reduce the dairy procurement. Edwards is:

a conceptual thinker

Edwards is the head of the procurement department at FreshDelights, a frozen yoghurt chain. Anticipating a reduction in the demand for frozen yoghurt in the upcoming winter season, Edwards decides to reduce the dairy procurement. Edwards is:

a conceptual thinker.

An overview of research on managerial succession over a recent twenty year period shows that:

a consistent relationship is found between who is in charge and how well an organization performed.

A major reservation about outdoor training is that:

a few participants find it repellent.

​Simon Corp., a global financial services firm, has entered a region whose per capita income is very high. To make its financial products more attractive, it introduces new schemes that specifically cater to high income groups. This is an example of:

a focus strategy.

Research about emotional intelligence and leadership concludes that:

a leaders mood and associated behaviors affect bottom-line performance.

Leadership effectiveness tends to be higher when the leader's intelligence is:

a little higher than that of the average group member.

In an attempt to convince her team members about the merits of a proposed business plan, Margaret adapts the influence tactic of explaining the percentage increase in salary that each of her team member will enjoy, if the plan is successful. In this case, Margaret's attempt is an example of _____.

apprising

Stephen, chief financial officer of Pluto Inc., is considered to be a very organized and disciplined master by his employees thus scoring high on the dimension of initiating structure. This impression of Stephen could stem from the fact that he _____.

arranges to set up a gymnasium for the members of his team

Leadership effectiveness, as defined in the framework for understanding leadership, refers to the leader:

attaining desirable outcomes such as productivity and satisfaction. Rationale: Leadership effectiveness refers to attaining desirable outcomes such as productivity, quality, and satisfaction in a given situation. See "A Framework for Understanding Leadership."

A leader at the post-conventional level of moral development is likely to:

attempt to do the most good for the most people.

A leader who is personally charismatic is likely to:

attract people to him or her.

A goal contained within a team mission statement should be:

congruent with organizational objectives.

An effective vision should

connect with the goals and dreams of constituents

Jessica, the chief fashion designer at ApparelDezire, consults her team for designs to be showcased in the upcoming fashion week. Jessica decides on a couple of designs based on the suggestion of group members and the ones she feels the group would agree upon and support. Jessica's decision is attributed to the _____ style of leadership.

consensus

Jessica, the chief fashion designer at ApparelDezire, consults her team for designs to be showcased in the upcoming fashion week. Jessica decides on a couple of designs based on the suggestion of group members and the ones she feels the group would agree upon. Jessica's decisions is attributed to the _____ style of leadership.

consensus

​Emily, the product development manager of JuzTel, seeks suggestions from her team members for improvising on the company's existing range of cell phones. The team members pour in their suggestions and Emily takes the final call on the inputs received by them. In this scenario, Emily is portrayed as a(n) _____.

consultative leader

According to the Leadership Grid system, the most effective leadership style is ___

contribute and commit

Essential qualities of a follower include all of the following except:

cowardice

All of the following are task-related attitudes and behaviors except:

creating inspiration and visibility

​Simon, the CEO of a consumer electronics firm, received a huge positive response from the industry experts and consumers for introducing breakthrough technologies in the company's products. Simon is a _____ leader.

creative

Susan is the proud owner of an apparel boutique. She has a few branches and has decided to focus on one particular branch where the business does not seem to be doing well. The branch has only been incurring losses and has affected the overall business strategy planned by Susan. However, Susan has decided to take-on the challenge and re-build her brand name. In this case, Susan is faced with a(n) ____

crucible

Suggestions for making better use of 360-degree surveys include _____.

customizing the assessment dimensions based on the leadership competencies that are associated with success

As a category of followers, _____ have an even stronger tendency to be whistleblowers than do activists.​

diehards

In cross-cultural relations, an attitude of highest respect is to communicate the belief that another person's culture is:

different from but not inferior to yours.

The sets of goal characteristics that will probably lead to higher levels of performance are:

difficult and specific.

The Sarbanes-Oxley Act requires public companies to _____.​

disclose whether they have adopted a code of ethics for senior financial officers

A transactional leader in contrast to a transformational one is more likely to:

emphasize rewards for good performance.

Nancy a middle manager, wants to use the influence tactic of legitimating to improve quality within her unit. Nancy, therefore:

explains that top management wants quality improvements.

​Abraham, the manager of the development team in a software firm, is entrusted with the task of coming up with a creative idea for the company's next new product. Abraham consults people from other teams such as marketing, testing, and customer support for inputs and suggestions that could result in a unique and creative idea. In order to improve his creative thinking, Abraham is playing the role of a(n) _____.

explorer

The finance executive of a company is asked to sit through the copy testing of the company's new advertisement program. He is also asked to give his feedback on the content and appeals of the advertisement. In the context of the leader-member exchange theory, this is an example of _____.

extra-role behavior

We know that charismatic leadership has taken place when

extraordinary levels of devotion, identification, and emulation are aroused in group members.

All of the following are substitutes for leadership except:

extrinsic satisfaction

In a team-based organization, a typical role for a leader is to:

facilitate and support team's decisions.

Substitutes for leadership refers to

factors in the work setting that make leadership superfluous

Substitutes for leadership refers to

factors in the work setting that make leadership superfluous. Rationale: Substitutes for leadership refers to factors in the work environment that provide guidance and incentives to perform, making the leader's role almost superfluous. See "The Impact of Leadership on Organizational Performance."

A company president attends a groundbreaking ceremony for a new childrens hospital located near company headquarters. The presidents role is best classified as that of:

figurehead

The achievement motive refers to

finding joy in accomplishment for its own sake

The achievement motive refers to:

finding joy in accomplishment for its own sake

The achievement motive refers to:

finding joy in accomplishment for its own sake.

According to the normative decision model, leaders must choose a style that brings about the correct degree of _____ when making decisions.

group participation

Lindsey, a market research analyst, is known for her almost accurate predictions regarding the market trends in the medium to long term. This depicts that Lindsey:

has an insightful mind.

Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres:

has knowledge of the key task the group is performing

Brain research about visions suggests that visionaries in contrast to non-visionaries:

have different levels of brain activity.

Cindy is hired to replace a well-liked leader. As a result Cindy is likely to _____.

have some difficulty exerting authority

According to an analysis of a group of studies, in terms of having an impact on company performance the leader was about as important as the

industry in which the company operated.

The recommended approach for strategy formulation by a leader is for him or her to:

inspire a large number of people to help achieve organizational purposes.

A defining aspect of leadership is that it includes the ability to

inspire people's confidence and gain their support.

Charismatic leaders use metaphors and analogies primarily to:

inspire team members.

Charismatic leaders use visions for the important purpose of:

inspiring group members.

The question, "If I get the job done, will I really get my reward?" illustrates the _____ aspect of expectancy theory.

instrumentality

The feeling of being proud is essentially a(n):

internal motivator.

An advantage of a goal related to a noble cause is that it:

is likely to inspire workers.

Team play can be an influence tactic when a person:

is more concerned about collaboration than tough-mindedness.

A creative idea is considered to be innovative when the idea:

is put into action.

A worker has the experience of flow when he or she:

is totally absorbed in the task at hand.

A communication strategy that can make people appear powerful is:

knowing exactly what they want.

A hands on and deeply engaged leader is most likely to be strong on which one of the following traits or characteristics?

knowledge of the business

Empowerment is most likely to create disharmony and dysfunction when workers _____.

lack a clear perception of the boundaries of empowerment

________ is the ability or authority to guide and direct others toward a goal.

leadership

ChocoTruck Inc., a manufacturer of cocoa-based products, has its retail outlets across the country. The company's top executive positions and managerial positions are being held by people belonging to several ethnic minority and majority communities. Gender equality is also emphasized in the process of recruitment. ChocoTruck Inc. practices:

leadership diversity.

Chief financial officer Barry submits travel and expense reports that are completely genuine and encourages employees in his division toalways give accurate and correct information. Barry is using the ethical initiative called:

leading by example.

Most unethical behaviors have:

led to the layoffs of thousands of workers.

In terms of exerting influence, the more position power a person has over another,:

less the need for being cautious in the use of influence tactics.

In the Pygmalion effect, group members _____

live up to expectations set for them

In the Pygmalion effect, group members___

live up to expectations set for them

Marketing vice president Derek is engaged in the strategic planner role when he

looks for ideas in the outside world that could help the company.

A consequence of the resource dependence perspective is that when leaders start losing their ability to control resources, they:

lose power.

Which one of the following is the least typical characteristic of a transformational leader?

low standing on moral reasoning

An intellectual characteristic of creative people is that they:

maintain a youthful curiosity throughout their lives.

The contingency approach to leadership explains that leaders are most effective when they:

make their behavior tuned to situational forces.

Roxanne, a manager, applies the dependence perspective toward power when she:

makes her staff members dependent on her to pursue their ideas.

A transformational leader is one who:

makes major changes in the organization.

Margaret has Machiavellian tendencies, so she is likely to:

manipulate other people for her personal gain.

Online mentoring works by essentially _____.

matching mentors and mentored employees via websites

According to the leadership studies of Jim Collins, the most important factor in organizational performance is the

personality of the organization.

When ingratiation takes the form of well-deserved flattery or compliments, it is a _____ influence tactic.

positive

The contingency factors in the normative decision model are known as:

problem attributes.

A recommended way of giving advice to an employee is to:

put your advice in the form of a question.

People are considered to have good cultural intelligence when they can:

readily interpret the meaning of a smile from a foreigner.

A key part of 360-degree feedback is for leaders to _____

receive feedback from those who work with and for them

A recommended approach for promoting ethical behavior throughout an organization is to:

reward people who have performed well and behaved ethically.

An important way of inspiring people is to ____

satisfy their higher-level needs

The purpose of collaboration is to:

search for win-win solutions to conflicts.

Jane is a farsighted leader, so she:

sees the long-range implications of her actions.

When senior management provides strategic leadership for ethics,

senior managers become ethics leaders.

The general personality trait of ________ includes the ability to relieving tension or boredom and defuse hostility

sense of humor

Ethics deals mostly with:

separating right from wrong.

A recommended strategy for minimizing office politics is to:

set a good example at the top.

Leaders who obtain the best results typically use ___

several different styles in one week

A recommended way of being a model of teamwork is to:

share power and information with team members

Multiunit organizations sometimes enhance creativity by:

sharing ideas across divisions.

A key part of knowledge management in organizations is:

sharing information systematically.

Department head Matt wants the department members to be convinced of the merits of a new procedure. He gets a well-liked worker to speak in favor of the new procedure. Matt is using the persuasion principle known as:

social proof.

An effective way for a leader to collaborate with group members is to

solicit input from the right group members.

The purpose of a tough question by a leader is to help the person or group _____.

stop and think about why they are doing or not doing something

The purpose of a SWOT analysis is to assess:

strengths, weaknesses, opportunities, and threats.

A major characteristic of a team is:

strong common commitment.

Max wants to develop a personal brand, so he

studies his basket of personal strengths.

Brainstorming is often condemned as being _____.

superficial

Crystal is an external leader of a team; so she:

supervises the team without being a member of the team.

When the workers in a workshop encounter operating difficulties or breakdowns while handling their machinery, they seek the help of Drew, their floor manager, to fix or repair the machinery. In this scenario, Drew is carrying out the leadership role of a(n) _____.​

technical problem solver Rationale: As a technical problem solver, supervisors and middle managers perform individual contributor tasks on a regular basis, such as making sale calls or repairing machinery. See "Leadership Roles."

A vision deals mostly with:

the ability to imagine different and better conditions and the ways to achieve them.

With respect to heredity and environment, leadership effectiveness appears to be:

the combined influence of heredity and environment

According to the normative decision model, group support refers to:

the degree to which the team supports the organization's objectives at stake in the problem.

Stuart, the director of a company producing electrical appliances, is preparing to address the sales team to appreciate their performance. When preparing his message for the speech, Stuart should ensure that _____.​

the message is geared to the listeners

Leaders who have the "right stuff" have:

the necessary traits and characteristics to lead effectively.

An article argues that Edmonton Bank is unlikely to change its policies even though it recently appointed a new CEO. It notes that all the CEOs of Edmonton Bank are Caucasian males in their late forties, who went to Ivy League schools. This article's argument about leadership irrelevance is based on the idea that:

the new CEO will act in a way similar to the previous CEOs.

Diversity is most likely to enhance business performance when:

the organization culture supports diversity.

In path-goal theory, the directive leader improves morale when:

the task is unclear and vague.

A major source of individual differences in ethics and morality among leaders is:

their level of greed, gluttony, and avarice.

Which of the following is true of a leader with socialized power motives?

they excercise power more for the benefit of the entire organization.

You and the other members of your business unit are participating in the pet-peeve technique.Therefore, you would:

think up complaints that others might have about your unit.

An entrepreneurial leader is least likely to _____.

thrive on hierarchy and routine

Finance manager Sharon has the reputation of "walking the talk," so she most likely scores high on the trait of

trustworthiness

Finance manager Sharon has the reputation of "walking the talk," so she most likely scores high on the trait of:

trustworthiness

According to implicit leadership theories, an example of a leadership antiprototype would be _____.

tyranny

A systems thinker would be especially good at:

understanding how the external environment influences the organization.

When attempting to resolve conflict between two group members, leaders are advised to:

use confrontation and problem solving.

​A journalist questions the director of a chemical manufacturing company about the possible hazards of a recently introduced chemical for use in water purification systems. The journalist's question is based on the _____.

utilitarian notion of doing the greatest good for the greatest number of people

The employees of a team are offered a direct incentive hike of 5 percent of their existing incentive amount set, if they improve their performance by two-folds. In the context of the expectancy theory, the additional amount the team members receive as incentives is known as _____.

valence

When group members are trusted, the leader is more likely to use:

weaker influence tactics.

An important implication of expectancy theory for leadership is that:

workers must clearly understand individual differences in valences.

An opportunity for an organization to practice social responsibility involves:

working with its supplier to improve working conditions.

Which of the following is true of the motivational use of recognition and praise?​

​An individual's preference for the type of praise should be taken into account.

Daisy Inc.enjoys a monopoly in the procurement and distribution of coffee beans. The company undertakes a strategic analysis of its market position. A local daily newspaper has published a report stating that a global coffee beans producer is entering the region to set up retail stores in order to increase its efficiency in distribution. Daisy Inc. is most likely to include this fact under which of the following components of a SWOT analysis?​

​External threats

Weston Corp., a dairy processing company, is located close to the local dairy farms from where it procures its daily inputs. In the context of SWOT analysis, under which of the following components can this fact be included in the company's strategic planning analysis?

​Internal strengths

Daphne, a manager, provides her team members​ the freedom to generate new ideas for products. At the same time, she also ensures that an idea is chosen among the alternatives. Which of the following practices for enhancing creativity is shown in the given example?

​Loose-tight leadership

​Which of the following is a contributing factor to team learning?

​Personal mastery of the job

​Clarke, the CEO of Abbott Corp., owns several businesses. He enjoys dominating others and prefers subordinates who are submissive and passive. Which of the following power motives explains Clarke's behavior?

​Personalized

​David, the chief security officer of SimplyBuy.com, an e-commerce initiative, takes decisions regarding the enhancement of data security of the company's clients on his own assuming that other members would comply with it. David's decision-making strategy is attributed to the _____ style of leadership.

​autocratic

Ryan is apathetic about carrying out the request made by his team manager to draft an agenda for the upcoming target meeting. He is not particularly overjoyed about the task, but makes a modest effort in doing it. In the context of influence outcomes, the influence attempt of Ryan's manager is an example of _____.

​compliance

​Katie, the marketing head of MeDiASure, a digital marketing agency, entrusts her team with the task of conceptualizing innovative marketing strategies for a client. Katie collects the group's opinion and lets the team take the final call on the most suitable strategies. In this scenario, Katie is assuming the role of a(n) _____.

​democratic leader

Milton, a manager, is forced to turn down an idea for a new product from Steven, one of his most creative team members because of financial limitations. In order to prevent ​Steven from feeling discouraged, Milton should _____.

​give gentle feedback to Steven when turning down the idea

Zach is a team member who rarely offers inputs to his team leader. He follows orders passively and does not take an interest in his company's growth. As a follower, Zach is most likely a(n) _____.​

​isolate

Caiden Inc., a leader in the apparel industry, wants to infuse change and add variety to its existing collection. The company makes extensive use of social media to receive feedback, suggestions, and ideas from existing and potential customers. This is an example of:​

​knowledge creation.

The key to being a good follower is to think for oneself and to work well without close supervision. This is referred to as ______.

​self-management Rationale: The key to being a good follower is to think for oneself and to work well without close supervision. Effective group members see themselves as being as capable as their leaders. This quality is known as self-management. See "Followership: Being an Effective Group Member."

A consultative or collaborative decision-making style is likely to bring about the best results when​:

​the leader needs information from the teammembers to solve a problem in hand.

A model of the relationship between corporate social performance and profits emphasizes​ _____.

​the role of supply and demand

How much does leadership contribute to firm profitability?

15% of profitability

How much value does a CEO bring to overall performance?

15-45% firm performance

When workers are aligned, they tend to _____

pull together for a higher purpose

A key part of a leader having humility is to admit faults and:

put group members in the limelight, rather than oneself.

A key part of 360-degree feedback is for leaders to _____.

receive feedback from those who work with and for them.

Gus has been empowered by his manager to develop a new workflow design for the office. After completing the task successfully, Gus believes that he has the ability to perform another important task. The characteristic of empowerment just described is:

self-efficacy.

A major responsibility of a chief knowledge officer is to:

systematically collect information.

Of the following leadership practices, the least likely to enhance innovation is

to encourage innovation for its own sake.

A study found that positive leader-member exchanges are likely to increase a leader's:

transformational effect on a group

A key part of evidence-based leadership or management is to:

translate principles into practice.

Jacob is a team leader who recognizes that collaboration among members is essential to the success of his team. He should therefore first attempt to develop:

trust for each other.

Hospital administrator Amanda has an urgent time orientation. She is likely to:

value time as a scare resource.

Leadership takes into account factors related to the leader, the persons being led, and

various forces in the environment.

Leadership takes into account factors related to the leader, the persons being led, and

various forces in the environment. Rationale: Leadership does not exist in the abstract but takes into account factors related to the leader, the person or persons being led, and a variety of forces in the environment. See "A Framework for Understanding Leadership."

An authority cited in the leadership text argues that ethics is at the center of leadership because a rational leader:

wants everybody to benefit.

_____ refers to the idea that all organizational members are capable of leading themselves at least to some extent.

​Self-leadership

​Lewis is a team leader at a multinational corporation. Before assigning tasks to his team members, he asks for their preferences and suggestions, to not only enhance project delivery efficiency, but also increase team members' satisfaction. Which of the following traits best describes Lewis' approach?

​Socially aware

George and Jonathan are the production and marketing managers of a firm. While George is optimistic to work out the issues of his least preferred coworker, Jonathan ​is adamant that the least preferred coworker in his team has to be replaced. In this case, which of the following statements is true?

George is relationship motivated , while Jonathan is task motivated.

The type of communication that occurs when two or more people interact with one another.

Interpersonal communication

What are the different classifications of followers? Write a brief statement describing each.

Isolates, bystanders, participants, activists, diehards

Which of the following is a major aim of socializing programs?

It helps employees understand and accept the company's vision and values.

Which of the following is true of delegation? ​

It is a narrower concept than empowerment.

Why is political skill considered to be a constructive force?​

It manifests itself in being socially astute and engaging in behaviors that lead to feelings of confidence and trust.

a.

Jane is a farsighted leader, so she: Select one: a. sees the long-range implications of her actions. b. tends to delay taking action. c. avoids planning her unit's activities. d. focuses on the short-range implications of her actions.

Which of the following examples shows the use of a power-oriented linguistic style?​

Janet speaks in a loud and clear voice during team meetings so that everyone can hear her.

Which of the following is a key practice that leaders in virtual teams should practice?

Maintaining frequent communication with the team

Which of the following is not a characteristic of group emotional intelligence?

Micromanagement

Which one of the following is considered an important coaching technique?

Model desired performance and behavior.

Which one of the following would not be considered a managerial practice that enhances creativity?

Prescribing the best method for arriving at a creative solution

All of the following are true about feedback except

Most companies recognize the need for organizational leaders to get feedback from their employees.

Which of the following is recommended as an effective empowering practice?

Providing ample information to workers

James, a manager, inspires his team members to be prompt in meeting project deadlines by completing his tasks on time. Which of the following principles of persuasion is seen in the given scenario?​

Reciprocity

The acronym RADAR stands for

Recognize, Avoid, Discover, Answer, & Recover

Which of the following examples shows a way of overcoming cross-cultural communication barriers?​

Richard, the business development head of a company, ensures that he uses straightforward language when talking to international clients.

Who among the following is a coaching leader?​

Ryan, who gives clear task directions to his teammates and encourages and listens to them

The type of communication that increase collaboration and generate a variety of different perspectives.

Small group communication

Which of the following communication approaches is the most likely to be helpful in overcoming cross-cultural communication barriers?

Speaking slowly and clearly to people

b.

The general personality trait of ________ includes the self-assessment characteristics of self-esteem, locus of control, generalized self-efficacy, and emotional stability. Select one: a. enthusiasm, optimism, and warmth b. core self-evaluations c. self-confidence d. sense of humor

Which of the following serves as an example for evidence based leadership?

The management decides to refer to management practices in the past to find out a solution to the isuue in hand.

Which of the following is true of a consensus leadership style?

The style helps group members feel that they are valuable to the team

Which of the following is true of a leader with socialized power motives?

They exercise power more for the benefit of the entire organization.

In the context of Situational Leadership​ II, who among the following is identified as an enthusiastic beginner?

Tina, who needs help with her technical skills but is a motivated learner

c.

When an individual has ________ they have the ability to influence others. Select one: a. emotional intelligence b. courage c. power d. a proactive personality

a.

When an individual has ________ they very good at solving problems. Select one: a. cognitive intelligence b. achievement motivation c. practical intelligence d. drive

Two components of empowerment revealed by research are:

competence and self-determination.

Participative management is likely to work the best with

competent and intelligent people

The ________ leader is not necessarily unethical, but they care little for ethics within the company.

apathetic

A key barrier to cross-cultural communication is to confuse the identity of people because they:

are members of the same race or ethnic group.

A rationale for empowerment is that the most successful organizations:​

effectively use the talents of all players on the team.

Feeling competent to complete group tasks is known as group _____.

efficacy

Jane is part of the sales team at JudyFashions Inc. Even though she has not been given a designation as the team leader, most of the team members rely on Jane for her opinions and suggestions on various sales related queries. Judy can be classified as a(n) ______ leader.

emergent

The consideration dimension of leadership behavior includes how well the leader creates an environment of _____.

emotional support, friendliness, and trust

A recommended method of selecting team members is to:

emphasize self-selection when possible.

A leader who scored high on initiating structure would _____

emphasize work scheduling and assigning tasks

A leader who scored high on initiating structure would____

emphasize work scheduling and assigning tasks.

The formal technique that includes promoting team identity by emphasizing the team's value to the organization rather than that of the individual is called ________.

emphasizing group recognition and rewards

A leader engages in management openness when he _____.

encourages subordinates to voice their opinion

The general personality trait of ________ includes the ability to keep the group in an upbeat mood and hopeful about attaining difficult goals.

enthusiasm, optimism, and warmth

A recommended starting point in establishing a climate for creative thinking in an organization is to:

establish a vision and mission that includes creativity.

The leader behavior that includes engaging in trustworthy behaviors, such as encouraging open communication about problems and sharing information is called ________.

establishing a climate of trust

A study showed that workers who perceive themselves to have a technical orientation tend to prefer being praised in a manner that:

focuses on how their work made a contribution.

Contingency leadership theorists believe that in terms of shaping the leader's behavior,_____.

forces in the situation are more important that the leader's personal characteristics.

The personalized charismatic leader uses power to:

further his or her own interests.

According to two specialists in leadership assessment, many big mistakes in careers and organizations result from _____.

gaps in self-awareness

Derek is a hands-on leader, so he is likely to:

get involved directly in solving customer problems.

Nathan is the CEO of a large business firm whose sales are declining rapidly. A superior act of strategic leadership would be for him to:

give the company a new strategic direction.

A method of managing creative workers is to _____.

give them flexibility

All of the following are task-related attitudes and behaviors except:

giving emotional support and encouragement

​A major challenge facing leaders in the pursuit of conflicting goals is:

granting people the authority to act independently yet getting them aligned. Rationale: A major challenge facing leaders is to navigate among conflicting goals. The central theme of these dilemmas is attempting to grant others the authority to act independently, yet still getting them aligned or pulling together for a common purpose. See "The Satisfactions and Frustrations of Being a Leader."

Loose-tight leadership in relation to creativity refers to:

granting space for exploring creative ideas, yet finally choosing one idea.

An active listener attempts to:

grasp both facts and feelings.

Research suggests workers are more likely to have a breakthrough idea when they are:

happy the day before.

Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres:

has knowledge of the key task the group is performing.

The leadership irrelevance theory suggests that factors outside the leader's control

have a larger impact on business outcomes than does the leader.

An entrepreneurial leader is most likely to _____.

have high enthusiasm and creativity

A potential disadvantage of being a leader is

having fewer people to confide in about work-related issues.

An important part of open-book management is to:

help all employees understand and pursue the company's business goals

An important part of open-book management is to:

help all employees understand the company's business goals.

Team members use technologies like groupware which:

help groups collaborate better.

A carefully considered vision statement:

helps us know who we are and who we are not.

The coaching style of leadership in the situational leadership model II is described as:

high on directing and high on supporting behaviors.

The most effective type of humor for an organizational leader to use is directed at

himself or herself

The most effective type of humor for an organizational leader to use is directed at:

himself or herself

A powerful strategy for gaining competitive advantage is to:

hire talented, well-motivated people throughout the firm.

Anecdotes are particularly useful in persuading group members about the:

importance of organizational values.

Emotional intelligence tends to:

improve with experience.

Self-confidence is an important leadership characteristic

in almost all leadership settings

Self-confidence is an important leadership characteristic found:

in almost every leadership setting.

A term developed to replace diversity (with respect to organizations) is:

inclusion.

Craig decides to increase the performance bonus of his team from $5,000 to $10,000. In the context of the expectancy theory, this would have resulted in:

increased productivity as the team members would put in greater efforts in view of the reward they get.

Following Fiedler's contingency model, a leader can increase situational control by:

increasing his or her position power.

An individual who has strong personal magnetism:

influences others by being captivating and charming.

Actions that leaders can take using their own resources in order to foster teamwork are called ________.

informal techniques

Recognition is an effective motivator is because:

most employees feel they do not receive enough recognition.

The teamwork tactic "emphasize pride in being outstanding" is based on the premise that:

most groups are especially good at some tasks.

Passion for the work on the part of a leader often expresses itself as a(n):

obsession for achieving company goals

Passion for the work on the part of a leader often expresses itself as a(n):

obsession for achieving company goals.

Feedback in coaching should be:

on specific areas which need improvement.

An organization's strategy is its:

overall concept for achieving its objectives.

To become more creative, it is important to:

overcome traditional thinking.

A principle of ethical and moral leadership is to:

pay attention to all stakeholders.

Workers with a high-power-distance value tend to accept the idea that:

people have unequal power throughout the firm.

A basic principle of persuasion is:

people like those who like them.

Without appropriate ____, the leader can rarely influence the actions of group members.

performance feedback

Without appropriate ______, the leader can rarely influence the actions of group members.

performance feedback

Financial manager Josie needs a creative idea. She might try jogging because:

physical exercise pumps more blood and oxygen into the brain.

A practical suggestion for business leaders to behave ethically is to:

place company interests over personal interests.

Front-loading communication messages involves:

placing key ideas at the beginning of a conversation.

Corporate social responsibility centers on a firm's:

positive contribution to society.

A study of leader-member exchanges and creativity among research and development specialists indicated that leader-member exchanges were:

positively associated with creativity

A leader must acquire _____ in order to influence others.

power

When an individual has ________ they have the ability to influence others

power

When an individual has ________ they have the ability to influence others.

power

An authentic leader would most likely:

practice his or her values consistently.

A major purpose of strategic leadership is to:

provide direction and inspiration in an organization.

For e-leadership to take place, work must be:

mediated by information technology

Which of the following dialogues by the members of a team depicts self-efficacy at its peak?Answer the question in the context of the expectancy theory.

"I am 100 percent sure that I will be able to achieve the target before the due date."

A recommended approach for understanding the impact of leadership on performance is to ask

"Under what conditions do leaders make a difference?"

Melissa wants to bring about transformations in her organization. Which one of the following would be the best recommendation for her?

. Help people understand the need for change.

b. attaining desirable outcomes such as productivity and satisfaction.

21. Leadership effectiveness, as defined in the framework for understanding leadership, refers to the leader a. being impressive enough to get promoted. b. attaining desirable outcomes such as productivity and satisfaction. c. creating an attractive vision. d. turning over decision-making responsibility to group members.

c.

A key part of a leader having humility is to admit faults and: Select one: a. make forecasts about the group not making standards. b. insult the group performance, including that of your own. c. put group members in the limelight, rather than oneself. d. ask the group to lead itself so he or she can do analytical work.

Describe how humor can help/hurt a leader?

Adds to the approachability and people orientation of a leader Relieving tension, diffusing conflict

Who among the following is likely to give the best performance in the context of the goal-setting theory?

An employee who is given instructions so that the net sales revenue becomes $30 million and his individual contribution is worth $1 million

Which of the following leaders reflect the key aspects of servant leadership?

Angelina focuses on what is feasible to accomplish despite being very idealistic in nature.

Which of the following examples illustrates selective listening?​

As the director of a company, Adolf is extremely busy and listens only to information on the company's position in the stock market.

Which of the following would most likely be a vision for Avon Products?

Become the ultimate relationship marketer of products and services for women.

Which of the following actions or events would bring a person legitimate power?

Being appointed a corporate officer

Which one of the following actions on the part of a leader would most likely contribute to a reputation of trustworthiness?

Being highly diplomatic so as not to offend anyone

Which of the following statements is true of coaching skills and techniques?

Build personal relationships with team members.

Anika Bananga, a CEO, is a black woman raised in Africa. While introducing Bananga to work associates, it would be most politically correct to say, "I would like you to meet Anika Bananga, our _____."

CEO

_____ is the most successful influence outcome.

Commitment

Adapting to changing times is the most important for which approach to leadership?

Contingency approach

Which one of the following actions on the part of a leader would most likely contribute to a reputation of trustworthiness?

Doing what she or he thinks is right in spite of the political consequences

Which of the following examples illustrates an effort toward building a ​socially responsible and ethical organization?

Drive Inc., a tire manufacturing company, uses solar panels to generate electricity for running the equipment in its inspection and packaging division.

____ leaders typically are emotionally involved in their firms and find it difficult to look on while somebody else operates the firm.

Entrepreneurial

This occurs when there are two or more positions on an ethical decision.

Ethical conflicts

Tina offers an expensive gift to her subordinate, provided the subordinate help her with the content of a power point presentation; the work being officially assigned to Tina. In this context, which of the following influence tactics is practised by Tina?

Exchanging Favors

Walker is a supervisor at an exporting unit. He has a cheerful disposition, and encourages and appreciates his team members discussing ideas with him. Which of the following traits best describes Walker's behavior?

Extraversion

​Walker is a supervisor at an exporting unit. He has a cheerful disposition, and encourages and appreciates his team members who suggest ideas or accomplish tasks. Which of the following traits best describes Walker's behavior?

Extraversion

A leader scoring high on the dimension of consideration would typically be authoritarian and impersonal in relationships with subordinates.

False

A leader with a strong internal locus of control readily looks toward environmental forces as the cause of his or her successes and failures.

False

An effective form of humor by the leader is to poke fun at the problems and limitations of group members.

False

Executive vice president Jerry is a Level 5 leader, so he accomplishes his objectives and brags quite a bit about what he accomplishes.

False

It is noteworthy to recognize that it is easier to develop or modify traits than to develop behaviors.

False

Minimizing the influence of feelings and emotion in the workplace is a key aspect of the emotionally intelligent leader.

False

Which of the following practices is least likely to be helpful in managing creative people?

Giving creative people considerable structure

Ramos, a CEO, was recently made President and CEO of the company. Which of the following is a consequence of Ramos occupyingthis dual role?​

His legitimate power is strengthened

Benjamin Corp., a farmer-owned dairy cooperative company, procures milk from a number of farmers in the locality and distributes packaged products to retailers across the state. The cooperative company has been successful over the years due to its emphasis on values such as loyalty, pride, and cohesiveness. In which of the following dimensions is the company likely to score the highest?

In-group collectivism

Wanda, a team leader, is managing the critical role of selling company assets to raise cash and has, therefore, gained prominence. Which of the following is the explanation for the source of power Wanda is exercising?

Strategic contingency theory

Who among the following can be considered an example of a leader who implements power sharing?​

The chief editor of a magazine who feels all the reporters and junior editors should be equipped enough to challenge him

Which of the following scenarios is an example of an offsite training program?​

The employees of the human resource department are taken out as a team for a wild life expedition to develop their team building skills.

d.

Torres was recently appointed the marketing head of a cosmetics company. He has a keen interest in the cosmetics industry and has extensively studied the company's past growth and marketing strategies. This reveals that Torres: Select one: a. exudes a strong sense of warmth and courage. b. is influenced by personalized power motive. c. is an extraverted leader. d. has knowledge of the key task the group is performing.

________ leaders communicate a sense of mission, stimulate new ways of thinking and enhances as well as generate new learning experiences.

Transformational

Understanding the traits of leaders is more useful when more than one trait is integrated with another.

True

a.

Which one of the following actions on the part of a leader would most likely contribute to a reputation of trustworthiness? Select one: a. Doing what she or he thinks is right in spite of the political consequences b. Behaving in a manner differently than he or she expects others to behave c. Being highly diplomatic so as not to offend anyone d. Making his or her behavior inconsistent with his or her intentions

Which of the following statements is true about the gender differences in effectiveness between men and women leaders?

Women were rated higher on relationship-oriented leadership skills.

William heads the marketing department of an apparel company. He is an enthusiastic leader who puts in extra work hours to increase the productivity of his team. He is so engaged and passionate about his work that he willingly contributes to his team even during his vacation. Which of the following could possibly be a consequence of William's behaviour?

Work addiction

Implicit leadership theories deal mostly with the personal assumptions:

about the attributes of an ideal organizational leader.

The general thrust of path-goal theory is to specify what the leader must do to:

achieve high productivity and morale in a given situation.

Members of an employee network group:

affiliate on the basis of a group characteristic such as race.

A useful variation of the collaborative style of conflict management is to:

agree with the person criticizing you.

Evan, a manager, strongly believes in the concept of power sharing. Therefore, Evan is most likely to _____.

allow for group member input into decisions and listen to their suggestions

Creativity among leaders tends to be distributed

along a continuum from low to high

Creativity among leaders tends to be distributed:

along a continuum from low to high.

A distinguishing characteristic of a mentoring relationship is that _____.

an emotional tie exists between the mentor and the protégé

In terms of leadership and management, listening is:

an opportunity for dialogue and conversation.

A recommended tactic for developing teamwork is to explain to a team that it has:

an urgent, constructive purpose.

A major aspect of direction setting by the leader is to:

anticipate and create a future for the firm.

An important part of making an inspirational appeal is to:

display emotion as needed.

Sending thank-you notes to large numbers of people is regarded as a:

basic, but effective, political technique.

When communicating with people from different cultures, it is important to:

be sensitive to differences in nonverbal communication.

According to the Hedgehog concept, a company succeeds by:

becoming very good at one thing.

A rule of thumb offered for the sequencing of influence tactics is to:

begin with the most positive, or least abrasive, tactic.

A vitally important part of being a charismatic leader is:

being emotionally expressive and warm.

What does it mean if a leader is described as assertive?

being forthright in expressing demands, opinions, feelings, and attitudes

The major purpose of diversity training is to:

bring about workplace harmony.

A person with high emotional intelligence is likely to:

build strong personal bonds with people.

An important strength of the trait approach to leadership is that it:

can help with leadership selection and development.

A charismatic leader will often:

challenge, prod, and poke other people.

After creating a false catastrophe, a particularly devious political player:

claims to have resolved the problem.

A leader would be engaging in micromanagement if he or she:

closely monitors a group member's activities.

"Knowledge of the business" as a leadership characteristic is closely related to the leadership trait of

cognitive ability

"Knowledge of the business" as a leadership characteristic is closely related to the leadership trait of:

cognitive ability.

When an individual has ________ they very good at solving problems.

cognitive intelligence

Steven, the legal representative of a company entering into a joint venture with another firm, ​formulates an agreement after discussions with his counteparts. The agreement is such that both companies are satisfied and stand to gain from the joint venture. The given example shows the _____ style of conflict management.

collaborative

The purpose of forming a coalition is to:

combine your power with that of others.

To achieve best results, advanced technology for knowledge management should be:

combined with an organizational culture that values knowledge management.

A major characteristic of a team is:

common commitment.

A component of the general learning model applied to skill development in leadership is

conceptual information supported by examples of leaders in action. Rationale: Developing leadership skills is more complex and ambiguous than developing a structured skill. A general learning model of skill development in leadership will include conceptual information demonstrated by examples and brief descriptions of leaders in action. See "Skill Development in Leadership."

A consultative leader _____.

confers with the group before making a decision

When a company is founded, a major strategic task of the founder is to:

define the purpose of the company.

The leader behavior that should set out a specific goal or purpose that helps answer the questions, "Why are we doing this?" and "What are we trying to accomplish?" is called ________.

defining the team's mission

The employees of an organization are told that if they don't work for a minimum of three extra hours every week, they would not be considered for promotions.This is most likely an example of _____.

deliberate machiavellianism

Katie, the marketing head of MeDiASure, a digital marketing agency, entrusts her team with the task of conceptualizing innovative marketing strategies for a client. Katie collects the group's opinions and lets the team make the final call on the most suitable strategies by vote. In this scenario, Katie is assuming the role of a(n) _____.

democratic leader

An effective way of using modeling in coaching is for a manager to:

demonstrate how a task should be done correctly.

Mindi has a learning goal orientation. While she is competing in a national sales contest, she is strongly motivated to:

develop new skills during the process of competing.

A leader acquires prestige power through:

developing an outside reputation.

The leader of a particular group decides to conduct personal meetings with his team members, to understand how they feel about their positions in team. The leader in this case wants to know if the group members are satisfied with the appreciation they get. In the given example, the leader is engaged in _____.

developing group emotional intelligence

The question, "If I work hard, will I get the job done?" illustrates the _____ aspect of expectancy theory.

expectancy

A study with Norwegian workers found that when employees reported to a manager with a laissez faire leadership style, they ___

experienced role ambiguity

A study with Norwegian workers found that when employees reported to a manager with a laissez-faire leadership style, they _____

experienced role ambiguity

In outdoor training, an important purpose of debriefing is to:

explain how the training can be applied to a workplace.

Age Inc., a company producing scientific instruments, has a dedicated team working on product innovations. This team is not involved in the company's regular activities. The team is provided with ample resources and has direct access to the company's​ senior management team. From the given scenario, it can be inferred that _____.

innaovation is continuously pursued

Nixon, who is a team manager, decides to split his subordinates into two different groups. While the members of one group are invited to participate in processes like sales target determination and crisis management, the members of the other group are managed as per formal rules. Nixon's leadership practice is in accordance with the _____.

leader-member exchange model

In Fiedler's contingency theory, an important dimension for rating the situation is :

leader-member relations.

The teamwork tactic "emphasize pride in being outstanding" is based on the premise that:

leaders should help the group realize why it should be proud of its accomplishments.

Alice works with Lee. She spends two days every month observing Lee's work activities, attending important meetings with him, and discussing important tactics. Lee conducts debriefing sessions with Alice where they discuss what she has learned and why it is necessary to use certain tactics at certain times. In this case, Lee is mentoring Alice using the approach known as _____.

shadowing

A leader with an internal locus of control

takes responsibility for events happening

A leader with an internal locus of control:

takes responsibility for events happening.

To apply "management by storytelling," the leader should

tell fascinating stories about the company to employees

The concept of leadership polarity suggests that group members

tend to intensely like or dislike leaders.

Annette's team has been able to meet the production target of 20,000 units per year. In the next financial year, Annette sets a target of 25,000 units for the team. Accordingly, the individual targets are set to increase. In the context of the path-goal theory of leadership effectiveness, Annette follows the _____ of leadership. ​

​achievement oriented style

John, the chief marketing officer of Neptune. Inc., is working closely with his team to develop a series of marketing campaigns for the newly launched product of his company. John is considered to be a leader who is high on consideration by his employees. The employees' impression of John could stem from the fact that John _____.

​ensures that the members of his team have a separate floor to themselves in the office

When a floor manager empowers this team members, his power:​

​increases.

Which of the following scenarios is an example of an offsite training program?

The employees of the human resource department are taken out as a team for a wild life expedition to develop their team building skills

An advantage of being a leader noted in the leadership text is

a chance to help others grow and develop.

Research about emotional intelligence and leadership concludes that:

a leader's mood and associated behaviors affect bottom-line performance.

A pronounced characteristic of an entrepreneurial leader is _____.

a sensible risk taking approach

Leadership effectiveness, as defined in the framework for understanding leadership, refers to the leader:

attaining desirable outcomes such as productivity and satisfaction.

A consultative leader _____.

confers with the group before making the decision on their own

A top leader is supposed to help promote values and principles that _____.

contribute to the welfare of individuals and the organization

In the context of teamwork, _____ directly states that collaboration is better than competition.

cooperation theory

When Carlos, the manager of a coffee shop, speaks to customers in order to find out trends in their preferences and their changing requirements, he is performing the leadership role of a(n) _____.

entrepreneur

The ________ leader includes ethics at every operational level and stage of the decision making process

ethical

The ________ leader includes ethics at every operational level and stage of the decision making process.

ethical

An individual who makes things happen by helping translate plans into action is performing the leadership role of

executor

An important part of being assertive is to:

express feelings and opinions forthrightly

An important part of being assertive is to:

express feelings and opinions forthrightly.

Kent is an enthusiastic leader, so his enthusiasm is likely to:

help him build relationships with the group.

The formal technique that includes opportunities for reinforcing values, revitalizing spirit, and bonding workers to one another and to the team, such as a team dinner or retreat, is called ________.

initiating ritual and ceremony

The ________ approach to leadership views ethics as an opportunity to implement core values

integrity-based

Intrinsically satisfying work can be a leadership substitute because such work

is so self-motivating that the worker requires very little leadership

​Clarke, the CEO of Abbott Corp., owns several businesses. He enjoys dominating others and prefers subordinates who are submissive and passive. Which of the following power motives explains Clarke's behavior?

personalized

Donald Trump is seen as a leader with a:

personalized power motive.

An important application of farsightedness for executive leaders is to:

predict the direction of environmental forces.

Mike is the head of a research team at a technology firm. In spite of constant rejection of Mike's ideas by the senior officials, he consistently pursued his ideas without losing confidence. This shows that Mike is a(n) _____ leader.

resilient

An individual who formally reports to individuals and groups outside their direct organizational unit is performing the leadership role of

spokesperson

An individual who serves as an example to the team is performing the leadership role of

team player

With respect to heredity and environment, leadership effectiveness appears to be:

the combined influence of heredity and environment.

Research shows that male leaders, in contrast to female leaders, are more inclined to _____.

use a command-and-control style

The formal technique that includes use of collaborative software such as e-mail, instant message, electronic brainstorming, videoconferencing, and social networking is called ________.

using technology that enhances teamwork

________ leaders are passionate about the company, live out corporate values daily in their behavior in the workplace and form long-term relationships with employees and other stakeholders.

Authentic

Leaders having a(n) __________________ conflict management style are moderately assertive and moderately cooperative

Compromising

Leaders having a(n) __________________ conflict management style are moderately assertive and moderately cooperative.

Compromising

​Edwards is the head of the procurement department at FreshDelights, a frozen yogurt chain. Anticipating a reduction in the demand for frozen yogurt in the upcoming winter season, Edwards decides to reduce the dairy procurement. Edwards is:

​a conceptual thinker.