LinkedIn EC
PIAT. Which diagram explores how your organization fits in the big picture and relates with the outside world, capturing the relationships, inputs, and outputs that help your organization understand what is needed by external entity relationships?
Context Diagram
PIAT. The _____ focuses on how to complete an end-to-end process across multiple stakeholders.
Cross-Functional Flow Diagram
PIAT. The more sub-processes you identify in a _____ diagram, the more Flowchart process maps you'll need to create.
Cross-Functional Flow Diagram
PIAT. What is the final step to getting sign off for approval?
Ensure that key stakeholders are present during walkthroughs.
CH4. What is a central difference between Cross-Functional Flow diagrams and Flowchart diagrams?
Flowchart diagrams do not show the interrelationship with other stakeholders.
INTRO. The _____ always starts with an individual stakeholder (usually the customer or another entity external to the organization) initiating the transaction.
Functional Flow Diagram
CH1. You are creating a Context Diagram for an organization that has the bulk of its IT operations done overseas. What is an example of good practice when creating the diagram?
Group all IT operational partners together and label it "IT operations".
CH1. When creating a Context Diagram, why should you start with a single page?
Having a single page forces you to keep your diagram at the highest level.
CH3. Suppose you're in charge of organizing the development of these diagrams within your organization. Why is it important to start with a Context Diagram rather than going straight into creating a Cross-Functional Flow diagram?
If you don't understand the context, you will need to do more validating and cross-checking, and possibly have to redo hours of work.
CH3. With reference to the diagram provided in the video, what is the purpose of the diamond shape?
It indicates a step in the process where a decision has been made.
CH2. Which statement does NOT apply to a Functional Flow Diagram?
It provides a detailed explanation to how the activities are performed.
INTRO. What is the value of Business Process Modeling in an organization?
It visually demonstrates the flow of activities between various stakeholders and the interaction that enables outcomes to be achieved.
CH2. Imagine that you're running a functional flow workshop within your organization. What is it important to do while running this workshop?
Keep the participants at the functional level.
CH4. What do Flowchart Diagrams (also known as Process Maps) document for the organization?
They document the flow of activities performed by a single actor at the lowest level of detail.
CH4. What are two common pitfalls when drawing a line between Cross-Functional Flow diagrams and Process Maps?
Trying to create a hybrid version and not understanding the context before starting.
INTRO. What is NOT an effective way to ensure consistency when creating a process model?
Verify that the model is color coordinated to prevent confusion.
CH4. You are about to start creating a Flowchart diagram. Should you use a round-edged rectangle or a circle as the symbol for the start and end points?
You can use either, as long as you are consistent in your diagrams and your stakeholders understand what you mean by your symbols.
CH3. What does each Cross-Functional Flow Diagram need to start with?
a trigger event
CH1. What do Context Diagrams provide?
a visual view for how the organization fits within the outside world
CH2. What should a Functional Flow Diagram always start with?
an external stakeholder/customer
CH3. The purpose of the Cross-Functional Flow Diagram is to _____ activities performed by the various _____ from the initial progress trigger to completion.
capture and order; stakeholders
CH1. What are the three common components (also known as building blocks) of a Context Diagram?
entities, relationships and processes
CH2. In a Functional Flow Diagram, what do the arrows between each functional area represent?
the relationship between the two functional areas
