MAN 3303 Week 1 SmartBook

The notion that a person being coached must want to change; assessments are important; some behaviors cannot be changed; practice is critical; and there is no substitute for accountability are all ______.

"best practices" for coaches.

Drag and drop the most frequent lessons that men and women managers learn against the corresponding genders.

1)Men only-Technical/professional skills 2) Women only-Personal limits and blind spots 3) Men and women-Basic management values

When making behavior changes, how many areas should leaders work on at the same time?

1-2

How much more do top performers typically contribute to an organization compared to average performers?

20-50% more

A review of the 2019 S&P 500 list by the nonprofit organization Catalyst has reported that only ____ percent of CEOs in the United States were women.

6

Which leader development technique focuses on learning by doing?

Action learning

Which leader is most likely to gain the respect of followers?

An individual whose followers have participated in the selection of the leader.

According to the research, which is the most valuable factor in coaching?

Clear, direct feedback

Which of the following statements regarding formal coaching programs is true? Multiple choice question. One-to-one relationships in formal coaching programs are rare. Most Global 1000 companies do not use formal coaching programs and rely on informal coaching instead. Formal coaching is generally conducted using group techniques. Formal coaching usually involves regular meetings between the coach and the manager.

Formal coaching usually involves regular meetings between the coach and the manager.

What occurs when an organization assigns a relatively inexperienced, but high-potential leader to one of the top-executives in the company?

Formal mentoring

The first researcher to formally recognize the importance of the leader, follower, and situation in the leadership process was

Fred Fiedler

Perhaps the most important yet most neglected component of the action- observation-reflection model is reflection. Why is reflection important?

It can provide leaders with a variety of insights into how to frame problems differently.

According to the text, which is true of leadership?

It is a result of the interaction between a leader and followers.

Which of the following is not a myth? Multiple choice question. Leaders develop, whereas managers maintain. The only school you learn leadership from is the school of hard knocks. Leaders are born, not made. Good leadership is all common sense.

Leaders develop, whereas managers maintain.

Management is often associated with which of the following terms?

Planning

Nick is excited about his new job and wants to prioritize his tasks. Identify the task Nick need not perform during the first two months of his new job.

Practice the 10 percent stretch rule

Which of the five steps of informal coaching is important to attracting and retaining followers to the work group?

Shaping the environment

Identify the true statements about leadership training programs aimed particularly toward leaders and supervisors in industry or public service. (More than one answer may be correct.)

They have strong parallels to the content and techniques used in university-level courses on leadership. The programs for midlevel managers rely on case studies, presentations, simulations, and in-basket exercises to help leaders develop.

True or false: People prefer to explain others' behavior on the basis of personal attributions even when obvious situational factors may fully account for the behavior.

True

True or false: Research on how men and women describe their leadership experiences shows than men use transactional terms while women choose transformational terms.

True

True or false: It is essential to consider both context and followers when determining leadership effectiveness.

True Reason: It is important to think about a leader's behavior in a particular context with a particular group of followers when understanding leadership effectiveness.

Which of the following best identifies when informal coaching takes place?

Whenever a leader helps a follower change their behavior

Being familiar with research on leadership can help an individual _____.

be a more effective leader

The five step informal coaching process is most efficient for

both high and low performing followers.

Someone who is 'learning how to learn' is using _______ learning.

double-loop

Mick has taken a new hire, Brian, under his wing and is helping Brian by giving him knowledge, advice, challenge, counsel, and support about career opportunities, organizational strategy and policy, office politics. This process can be described as ______.

mentoring

Our tendency or bias to perceive one thing and not another is referred to as our _______.

perceptual set

A leadership development program that uses wilderness survival techniques is probably focusing on

personal growth

Which is not part of the A-O-R model?

response

The tendency to make external attributions for your own failures yet make internal attributions for your successes refers to

self-serving bias.

Academic programs to develop social responsibility and engagement in the local community use ______.

service learning

When an individual learns only about subjects within the comfort zone of their belief system they are using _________ learning.

single-loop

When learners seek relatively little feedback that confronts their fundamental ideas or actions they are using

single-loop learning.

To increase buy-in and support for change decisions, new leaders should _____ their strategy, structure, and staffing ideas with their boss and peers before making personnel decisions.

socialize

Fred Fiedler's contingency model of the leadership process included all of the following except

strategy

The term perceptual set refers to

the notion that we are selective in what we attend to and what we perceive.

Fundamental attribution error can best be described as

the tendency to overestimate the dispositional causes of behavior and underestimate the environmental causes when others fail.

Which type of leader is most likely to get complete and timely information from subordinates?

A leader with a calm disposition who doesn't attack others for bringing bad news.

Which of the following is not a good source of information about behaviors leaders need to change?

A program on new leadership techniques

Which of the following individuals could best be described as one who aroused destructive feelings in followers?

Adolf Hitler

According to Robert Kelley, what are the basic styles of followership? (Check all that apply.)

Alienated Exemplary Passive

Most researchers in the field of leadership are in agreement on the basic definition of leadership.

False Reason: Researchers on leadership disagree more than you might think about what leadership really is.

Which leadership development technique can help identify 'blind spots' an individual may be unaware of?

Feedback-based approach

The notion of the interaction between leaders, followers, and the situation is best demonstrated by which of the following?

Followers may respond to each other differently with different leaders.

Which of the following does not help explain the shift towards more women leaders? Multiple choice question. Organizational practices have changed. Leadership roles have changed. Geography has changed. Women have changed.

Geography has changed.

Which was not a basic issue that emerged among the survivors of the 1972 plane crash in the Andes mountains? Dealing with the different needs and personalities of group members. Dealing with tensions between individual and group goals. Identifying a worthy leader. Keeping hope alive in the face of adversity.

Identifying a worthy leader.

Which technique is especially useful for assessing and improving a manager's planning and time management techniques?

In-basket exercises

An effective leadership development program will

Include coursework examining foundational theories and leadership concepts

Which of the following statement is true of the leadership skill? Multiple choice question. Leadership is not acquired, its only an inborn skill. The world is composed of two mutually exclusive types of people, leaders and non-leaders. Leadership is an inborn skill, it cannot be acquired through experience. Leadership can be both innate and acquired.

Leadership can be both innate and acquired. Reason: Some people believe that being a leader is either in one's genes or not; others believe that life experiences mold the individual and that no one is born a leader.

Identify a true statement about the rational and emotional aspects of leadership.

Leadership involves both the rational and emotional sides of human experience.

True or false: Leadership includes something happening as an outcome of the interaction between a leader and followers.

True Reason: This is true. Leadership involves something happening as a result of the interaction between a leader and followers. Holding a specific position in an organization does not make an individual a leader.

True or false: Leadership can be defined as part art and part science.

True Reason: Saying leadership is both a science and an art emphasizes the subject of leadership as a field of scholarly inquiry.

Which is not a benefit of reflection? Multiple choice question. Gaining insight into how to frame problems. Better understanding subordinates. Looking at situations from multiple perspectives. Using self-serving bias to better position oneself within the organization.

Using self-serving bias to better position oneself within the organization.

Jayden is a candidate for a managerial position in a tech firm. Identify the questions he should most likely seek answers to during the interview process. (Check all that apply.)

What can make the function or team to be led more effective? Why is the firm looking for an outside hire for the position? What is currently not working in the function or team to be led?

Identify the advantages of establishing a task force.

Will both improve the odds that good recommendations are made. Will allow new leaders to see the stars in action.

The main focus of action learning is _____.

learning by doing

Researchers have studied how male and female executives describe the important lessons they've learned from their career experiences, and found that taking charge of career was a lesson frequently identified by ___.

women only

All of the following except which is a critical lesson learned from formal coaching? Multiple choice question. Assessments are important There is no substitute for accountability. All behaviors can be changed. Practice is critical.

All behaviors can be changed.

Which of the following is a myth? Multiple choice question. Effective leadership is all common sense. Leadership is often associated with words like risk taking or dynamic. Leadership and management are closely related, but distinguishable. Management can be associated with words such as planning or paperwork.

Effective leadership is all common sense.

Which of the following is not one of the five steps of informal coaching?

Encouraging competition

Meetings between a new leader and peers should do all of the following except which?

Establish individuals with whom they can confide

According to the leadership myth "Good leadership is all common sense," one needs more than just common sense to be a good leader.

False Reason: At face value, the leadership myth "Good leadership is all common sense" says that one needs only common sense to be a good leader.

True or false: Self-fulfilling prophecy refers to the explanations we develop for behaviors to which we attend.

False Reason: Attribution refers to the explanations we develop for behaviors to which we attend.

True or false: Leader development and leadership development refer to the same phenomenon.

False Reason: Scholars and practitioners treat these differently. Leader development focuses on the individual while leadership development focuses on developing qualities in many individuals.

True or false: A difference between a leader and a manager is that a leader administers while a manager innovates.

False Reason: This is false. A difference between a leader and a manager is that a manager administers while a leader innovates.

In which situation should a new leader meet individually with team members during the first two weeks on the job?

If the team has fewer than 15 members.

Which of the following should leaders keep in mind when developing their own leadership skills? (Check all that apply.)

No leader possesses all of the knowledge and skills required to be successful. Leaders should work and focus on development goals that matter.

Which best describes leader development at 3M?

Personal growth, skill building, feedback, conceptual awareness

Which of the following skills was most important to the emergence of leadership among the survivors of the 1972 plane crash in the Andes.

Persuasiveness in decision making.

Barbara is a candidate for a managerial position in a financial services firm. Identify the tasks she should most likely perform as part of preparing for the interview process. (More than one answer may be correct.)

She should read as much as she can about the firm by reviewing its website, annual reports, and marketing literature. She should use social networking sites to set up informational interviews with people inside the firm.

Which of the following is a key topic that new leaders should discuss with their boss on the first day on their job?

The plans for the next several weeks

Which of the following is not an example of how researchers have defined leadership? The success and failure of an organization Directing and coordinating the work of group members Creating conditions for a team to be effective A complex form of social problem solving

The success and failure of an organization

Which of the following is true of college professors who are considered leaders?

They are both born and made.

Which of the following are true about ideal leaders?

They should use rational techniques and emotional appeals to influence followers. They must weigh the rational and emotional consequences of their actions.

Which of the following illustrates leader development? Multiple choice question. Training designed to develop one's skill in giving feedback to another person Training designed to increase shared properties of whole groups or social systems Developing the degree of trust among all members of a team or department Enhancing the reward system in an organization to encourage collaborative behavior

Training designed to develop one's skill in giving feedback to another person

Research shows that coaching may be more effective at changing behavior than traditional learning and training approaches.

True

True or false: 3M's commitment to leadership development is illustrated by its decision to make talent development a core business strategy.

True

True or false: Research shows that while women receive more on-the-job mentoring than men, womens' mentors tend to have less clout than mens' mentors.

True Reason: Research shows that while women receive more on-the-job mentoring than men, womens' mentors tend to have less clout than mens' mentors.

When someone's expectations for success play a role in bringing about that success, it is called ________.

a self-fulfilling prophecy

Jim wants to make a good first impression with his new boss. He knows he'll have __________ to do this in his first meeting with the new boss.

about one hour

The three processes that enhance leadership development are __________.

action, reflection, observation

An exercise in which participants have a limited amount of time to prioritize and respond to notes, letters, and phone messages from a fictitious manager's in-basket is called

an in-basket exercise.

Explanations we develop for the characteristics, behaviors, or actions we attend to are called

attributions

Compared to a manager, a leader

challenges the status quo.

The glass _____ refers to the intriguing finding that female candidates for an executive position are more likely to be hired than equally qualified male candidates when an organization's performance is declining.

cliff

All of the following terms are often associated with leadership except creativity control dynamic risk-taking

control

Adolf Hitler, Martin Luther King Jr., and the Reverend Jim Jones can all be described as _______ leaders.

emotional

All of the following except ______ are part of the followers component of the interactional framework. Multiple choice question. expertise values cohesiveness norms

expertise

Johnson, a new team leader, should meet individually with everyone during the first two weeks on the team if the team has _____.

fewer than 15 people

If leaders have more than two development needs, they should _____.

first work to acquire one or two skills before moving on to the next set of development needs

An individual who takes credit for successes but blames the situation for failures

has a self-serving bias.

The ______ theory represented the dominant way of conceptualizing leadership for a long time, but has now been largely discredited.

heroic

The theory of leadership that argued that leadership is a general personality trait expressed independently of the situation is known as

heroic theory

How Parrado managed to convince the survivors of the 1972 Andes plane crash to stage and support the final expedition would be most likely examined by researchers who define leadership as _____.

influencing an organized group toward accomplishing its goals

The interactional framework takes Hollander's transactional approach to leadership one step further by additionally exploring

interactions

A leadership approach often used by women that emphasizes enhancing others' self-worth, and believing that the best performance occurs when people are excited about their work and feel good about themselves is called ______ leadership.

interactive

Susie lacks enthusiasm, requires constant direction, and relies on her leader to do all the thinking. Susie can be described as a(n) ______ follower.

passive

All of the following are areas of study by leadership researchers except ___. Multiple choice question. how aspects of the situation affect the way leaders act the personality, physical traits, or behaviors of the leader the relationships between leaders and followers the personality of followers

the personality of followers

True or false: Formal study and learning from experience are mutually exclusive and antagonistic.

False Reason: This is false. It is a mistake, however, to think of formal study and learning from experience as mutually exclusive or antagonistic. In fact, they complement each other. Rather than ask whether leadership develops from formal study or from real-life experience, it is better to ask what kind of study will help students learn to discern critical lessons about leadership from their own experience.

The findings by Eden and Shani that individuals placed in a high potential group were perceived to have higher potential than those placed in an unknown or regular potential group even though potential was never actually assessed reflects

a self-fulfilling prophecy.