MAN 4701 Ch 18 Quiz

Which term refers to the beliefs people have about the​ organization? A. Organizational symbols B. Values C. Organizational sagas D. Organizational ceremonies E. Socialization

B

A(n) _____ is a dimension of an organization that helps to describe and reinforce the culture dash- or the​ beliefs, values, and norms dash- in which the dimension exists. A. market culture B. hierarchy of objectives C. organizational subculture D. innovation E. cultural artifact

E

Cameron works in a company where the organizational mission and objectives are not being met. Cameron recognizes that​ it's the organization culture of the firm that is keeping the company from achieving its mission and objectives. This can be described as​ a(n) _____. A. adhocracy B. healthy organization C. clan culture D. market culture E. unhealthy organization culture

E

Ever year an organization holds an event to honor the​ top-performing salespeople in the organization. Which of the following cultural artifacts does this best​ illustrate? A. Value B. Organizational saga C. Organizational symbol D. Organizational ceremony E. Organizational myth

D

Disney often talks about the exploits of its founder Walt Disney. This is an example of the cultural artifact known as​ a(n) ________. A. values statement B. organizational ceremony C. organizational saga D. code of conduct E. organizational symbol

C

​Lauren, a new employee at​ Starbucks, went through a process to familiarize her with the organization culture and help her fit in at Starbucks. This process is referred to as organizational​ _______. A. indoctrination B. symbolism C. benchmarking D. socialization E. storytelling

D

An organization culture that focuses on the employees within the organization and emphasizes stability and control is called​ a(n) ________. A. clan culture B. adhocracy culture C. hierarchy culture D. market culture E. dominant organization culture

C

At Xymoz​ Enterprises, managers work to reward​ high-performance workers, retain them in the​ future, and potentially recruit more. Which step in building a​ high-performance organization culture does this​ represent? A. Building a hierarchy of objectives B. Leading as champion C. Investing in talent D. Building organizational commitment E. Linking work to organizational mission

C

Sally works for a company that cares about the good of​ society, not just the good of the organization. This represents the​ _______ dimension of organization culture. A. innovation B. spirituality C. ethics D. diversity E. customer

C

The dimension of organization culture that focuses on making sure a customer gets a product that does what it should is called the​ _______ dimension. A. quality B. spirituality C. diversity D. innovation E. ethics

A

Within an​ organization, the shared values about organizational functioning held by the majority of organization members are known as​ _______. A. an organization subculture B. an unhealthy organization culture C. an organizational ceremony D. organizational socialization E. the dominant organization culture

E

Monique wants to work hard so the organization can reach its​ mission, and she is dedicated to the values of the organization. This most likely represents​ ________. A. organizational commitment B. the diversity dimension C. leading as champion D. investing in talent E. holding managers accountable

A

Which of the following is NOT a major function of an organization​ culture? A. Determining how employee salaries compare with​ competitors' employee salaries B. Providing a rationale for staffing C. Enhancing organization productivity D. Serving as a component of organization strategy E. Acting as a guideline for making operational decisions

A

The Zurich headquarters of Google has a slide that employees can use to get to the lunchroom. This has both a functional purpose and represents the value Google places on its employees. Which of the following cultural artifacts would this best​ illustrate? A. Organizational socialization B. Organizational symbol C. Organizational saga D. Organizational myth E. Organizational ceremony

B

According to​ researchers, which of the following is NOT a basic question that managers need to ask in order to define their own organization​ culture? A. Are people in the organization​ aggressive? B. Are people focused on maintaining the status​ quo? C. What is the​ organization's profit​ margin? D. Is the organization sensitive to​ people? E. Are people focused on the outcomes of what they​ do?

C