MAN 4701 Ch 18 Quiz
Which term refers to the beliefs people have about the organization? A. Organizational symbols B. Values C. Organizational sagas D. Organizational ceremonies E. Socialization
B
A(n) _____ is a dimension of an organization that helps to describe and reinforce the culture dash- or the beliefs, values, and norms dash- in which the dimension exists. A. market culture B. hierarchy of objectives C. organizational subculture D. innovation E. cultural artifact
E
Cameron works in a company where the organizational mission and objectives are not being met. Cameron recognizes that it's the organization culture of the firm that is keeping the company from achieving its mission and objectives. This can be described as a(n) _____. A. adhocracy B. healthy organization C. clan culture D. market culture E. unhealthy organization culture
E
Ever year an organization holds an event to honor the top-performing salespeople in the organization. Which of the following cultural artifacts does this best illustrate? A. Value B. Organizational saga C. Organizational symbol D. Organizational ceremony E. Organizational myth
D
Disney often talks about the exploits of its founder Walt Disney. This is an example of the cultural artifact known as a(n) ________. A. values statement B. organizational ceremony C. organizational saga D. code of conduct E. organizational symbol
C
Lauren, a new employee at Starbucks, went through a process to familiarize her with the organization culture and help her fit in at Starbucks. This process is referred to as organizational _______. A. indoctrination B. symbolism C. benchmarking D. socialization E. storytelling
D
An organization culture that focuses on the employees within the organization and emphasizes stability and control is called a(n) ________. A. clan culture B. adhocracy culture C. hierarchy culture D. market culture E. dominant organization culture
C
At Xymoz Enterprises, managers work to reward high-performance workers, retain them in the future, and potentially recruit more. Which step in building a high-performance organization culture does this represent? A. Building a hierarchy of objectives B. Leading as champion C. Investing in talent D. Building organizational commitment E. Linking work to organizational mission
C
Sally works for a company that cares about the good of society, not just the good of the organization. This represents the _______ dimension of organization culture. A. innovation B. spirituality C. ethics D. diversity E. customer
C
The dimension of organization culture that focuses on making sure a customer gets a product that does what it should is called the _______ dimension. A. quality B. spirituality C. diversity D. innovation E. ethics
A
Within an organization, the shared values about organizational functioning held by the majority of organization members are known as _______. A. an organization subculture B. an unhealthy organization culture C. an organizational ceremony D. organizational socialization E. the dominant organization culture
E
Monique wants to work hard so the organization can reach its mission, and she is dedicated to the values of the organization. This most likely represents ________. A. organizational commitment B. the diversity dimension C. leading as champion D. investing in talent E. holding managers accountable
A
Which of the following is NOT a major function of an organization culture? A. Determining how employee salaries compare with competitors' employee salaries B. Providing a rationale for staffing C. Enhancing organization productivity D. Serving as a component of organization strategy E. Acting as a guideline for making operational decisions
A
The Zurich headquarters of Google has a slide that employees can use to get to the lunchroom. This has both a functional purpose and represents the value Google places on its employees. Which of the following cultural artifacts would this best illustrate? A. Organizational socialization B. Organizational symbol C. Organizational saga D. Organizational myth E. Organizational ceremony
B
According to researchers, which of the following is NOT a basic question that managers need to ask in order to define their own organization culture? A. Are people in the organization aggressive? B. Are people focused on maintaining the status quo? C. What is the organization's profit margin? D. Is the organization sensitive to people? E. Are people focused on the outcomes of what they do?
C