MAN2021- Chapter 7 Quiz

Why should you encourage Derin to use groups to make decisions?

Groups have a greater pool of knowledge.

Which models of decision making describe how managers actually make decisions?

rational

A ________ is a graph of decisions and their possible consequences.

decision tree

The toughest challenges to overcome with artificial intelligence are

implementation, data issues, and cost.

Stores of data that are so vast that conventional database management systems cannot handle them, and very sophisticated analysis software and supercomputing-level hardware are required, are known as ________. These data include not only data in corporate databases but also web-browsing data trails, social network communications, sensor data, and surveillance data.

big data

To decide how much an insurance policy should cost a customer, underwriters use ________, such as historical industry trends and loan characteristics, to predict risk levels.

data analytics

When Bedisa is analyzing underlying causes, she is engaged in

diagnosis.

Zahra, the human resources manager, has significant experience handling ethical issues in the workplace. Over the years she has received extensive training in matters of workplace ethics. Due to Zahra's legal background (she is a member of the state bar association), the management of her company rely on Zahra to assist them with legal issues, especially with ethical dilemmas. Her organization should appoint Zahra as the

ethics officer.

Terrence's team is very close and tends to agree on most decisions with little discussion. Terrence should be concerned about

groupthink.

Colin, who is a paralegal for a powerful Manhattan law firm, likes the fast pace of his work and the fact that things are always changing there. Colin can be said to

have a low tolerance for ambiguity.

Rosa hired Luis from Cajun College. He was an amazing employee and exceeded all her expectations. The next year, Rosa received an application for a job opening from another graduate from Cajun College. She was very excited to hire another outstanding candidate. Rosa has ________ bias.

representativeness