MAN3240 APP. ORG. BEHAVIOR CHAPTER 4 & 7

To achieve a climate encouraging positive OB, an organization must foster a specific set of organizational values, organizational practices, and transformational leadership. True False

False

Jennifer is described by her friends as independent, distrusting authority, and technologically savvy. One of her strongest memories is the day of the Oklahoma City bombings. She is most likely to be a member of the _____ generation. Baby boomers Gen Xers Gen 2020 Traditionalists Millennials

Gen Xers

______ characteristics are quickly apparent to interactants. Deep-level Surface-level Internal External Attributional

Surface-level

____ is the need to have a goal and the determination to achieve it. Optimism Resilience Willpower Waypower Efficacy

Willpower

When positive practices reduce the impact of negative events or stressors, a(n) _________ effect has occurred. buffering attentional positivity amplifying deviant

buffering

Affirmative action plans are always mandated through legal processes. include quotas. can negatively affect women and minorities. require organizations to hire unqualified people. have failed to create opportunities for women and minorities.

can negatively affect women and minorities.

The steps in the process of stereotype formation and maintenance in order are categorization, expectations, inferences, maintenance. categorization, inferences, expectations, maintenance. expectations, categorization, inferences, maintenance. inferences, categorization, expectations, maintenance. inferences, expectations, categorization, maintenance.

categorization, inferences, expectations, maintenance.

The millennial generation is described as patriotic, loyal, and disciplined. multitasking, communicate fast, and online. workaholic, idealistic, competitive. entitled, civic-minded, closely involved with parents. self-reliant, adaptable, cynical.

entitled, civic-minded, closely involved with parents.

Katie attended a party at her mother's office. She really didn't want to go and was not in a good mood. Her mother introduced Katie to her new assistant, Matthew. When Matthew said, "Hello," Katie repsonded, "Hi, Michael." Katie is acting in a(n) _____ manner. attentive mindless mindful ignorant spontaneous

mindless

Organizational ______ is the host of procedures, policies, routines, and rules that organizations use to get things done. culture climate practices leadership citizenship

practices