MAN4120 Chapter 1

42. Which of the following is an important characteristic of organizations during Leadership Era 3? High-performance culture Functional management Cross-functional teams Pre-bureaucratic organization

c. Cross-functional teams

39. The belief that leaders were born with certain natural abilities of power and influence characterizes the _____ of leadership. Great Man theories influence theories behavior theories contingency theories

a. Great Man theories

19. Which of the following statements is an outdated stereotype about leaders? Leaders are different and above others. All leaders are sometimes followers as well. Leaders should not commit to something outside their own self-interest. Leaders do not need followers.

a. Leaders are different and above others.

22. Which of the following is a characteristic of new paradigm leaders? They are humble. They are competitive. They are stabilizers. They are diversity avoiders.

a. They are humble.

24. Which of the following statements is true of leaders who work collaboratively? They learn to keep the lines of communication open. They wield their authority rather than using influence. They encourage internal competition and aggressiveness. They hoard power rather than share it.

a. They learn to keep the lines of communication open.

40. Charismatic leadership is a part of the _____ of leadership. influence theories behavioral theories trait theories contingency theories

a. influence theories

36. Melanie has been promoted as the operations head of Apex Inc. She aims to lead the organization in an effective manner. Which of the following should be implemented by Melanie to achieve her aim? Focus on getting the most results out of people so that production goals are achieved. Ensure that employees are part of a community and feel that they are contributing to something worthwhile. Maintain a relationship based on position and formal authority and not on personal influence and trust. Maintain a degree of stability, predictability, and order through a culture of efficiency.

b. Ensure that employees are part of a community and feel that they are contributing to something worthwhile.

33. Which of the following is a personal quality of leaders? Emotional distance Humility Conformity Insight into organization

b. Humility

16. Identify the correct statement regarding leadership. Leadership involves administrative paperwork. Leadership involves noncoercive influence. Leadership involves unidirectional influence. Leadership involves maintaining the status quo.

b. Leadership involves noncoercive influence.

44. Which of the following statements is true of the art and science of leadership? Leadership is a science because many leadership skills and qualities cannot be learned from a textbook. Most people can learn to be good leaders no matter their innate characteristics. Many people have never tried to be a leader because it requires executive coaching. Leadership is an art because a growing body of knowledge and objective facts describes the leadership process.

b. Most people can learn to be good leaders no matter their innate characteristics.

25. Daniel, a management professor, wants to explain why a new paradigm leader is a facilitator rather than being a controller. Which of the following is the correct reason? The most important element of an organization's revenues is becoming the number of working hours. The financial basis of today's economy is becoming information rather than tangible assets. The old assumptions of sharing power and getting all employees involved are no longer valid. The success of an organization in today's world depends on the wealth of its owners.

b. The financial basis of today's economy is becoming information rather than tangible assets.

41. In Leadership Era 2, _____ of leadership worked because leaders could analyze their situation and develop careful plans. influence theories behavior theories trait theories relational theories

b. behavior theories

29. Executive coaches: help leaders develop emotional distance from their followers. encourage leaders to confront their flaws that inhibit effective leadership. intentionally value stability over change. help people through the transition to an old paradigm of effective leadership.

b. encourage leaders to confront their flaws that inhibit effective leadership.

32. Management focuses on getting the most results out of people so that: followers can be motivated through purpose rather than rewards or punishments. goods and services are provided to customers in a timely manner. the relationship with followers can be based on personal influence and trust. a shared culture and set of core values that can lead to the desired future state is developed.

b. goods and services are provided to customers in a timely manner.

17. Which of the following statements is true of people involved in the leadership relationship? They share a passive relationship. They seek changes dictated by leaders. They intentionally desire significant changes. They use coercion to bring about change.

c. They intentionally desire significant changes.

23. Steve leads the administrative department of Mayo Pvt. Ltd. He encourages people to perform to their maximum potential by providing support and regular feedback. He ensures that the opinions of his team members are considered before a decision is made. He does not believe in rigidity and inviolate procedures. In the context of the given scenario, Steve holds that: wealthy employees should be given more power. people at the bottom of the organizational hierarchy should have no power. human capital is more important than financial capital. tangible assets form the financial basis of today's economy.

c. human capital is more important than financial capital.

28. Attempts to achieve collaboration, empowerment, and diversity can succeed only if: leaders follow the principles and practices of the industrial era. managers want to treat people the way they treat machines or the bottom line. leaders intentionally practice and apply new paradigm principles. leaders hire people who think and work alike.

c. leaders intentionally practice and apply new paradigm principles.

34. Level 5 leaders have: the ability to meet all challenges without assistance. a strong drive for personal success. no need for the limelight. no responsibility for their company's success.

c. no need for the limelight.

20. It becomes easier for people to see their own opportunities for leadership when they: start seeing leaders as individuals who are above others. understand that the concept of leadership cannot continue to develop. stop equating leadership with greatness and public visibility. comprehend that leadership involves maintaining the status quo.

c. stop equating leadership with greatness and public visibility.

45. Many people have never tried to be a leader because: they do not have leadership skills. they lack the personality traits necessary for leadership. they have no understanding of what leaders actually do. leadership requires executive coaching.

c. they have no understanding of what leaders actually do.

37. Linda heads the proofreading team of Ink Heart Pvt. Ltd., a publishing firm. She wants to align her followers toward the main objectives of the organization. Which of the following strategies should Linda apply? Organize a structure to accomplish the plan. Staff an organizational structure with employees. . Direct employees and monitor implementation of plans. Communicate the vision and develop a shared culture.

d. Communicate the vision and develop a shared culture.

27. Erica, a team manager, was known for heading projects with diligence and conscientiousness. However, she was insensitive and excessively ambitious. She did not take feedback in a constructive manner. This prevented her from advancing in her career because she had problems motivating and communicating with her team members. In the context of the given scenario, which of the following phenomena does Erica experience? Communication apprehension Fear-based motivation Paradigm change Derailment

d. Derailment

35. Fred, the president of Choice Inc., is providing general guidelines to managers in his organization on how to develop effective personal qualities. Which of the following should be a part of the guidelines? a. Invest in people rather than in goods. b. Create change and a culture of agility and integrity. c. Focus on providing answers and solving problems. d. Have the courage to admit mistakes and doubts.

d. Have the courage to admit mistakes and doubts.

38. Wilma supervises the mutual funds team of Verdana Pvt. Ltd. She listens to the needs and opinions of her subordinates and does not believe in simply giving orders. She understands and accepts others when they do not share a certain mindset. She readily admits her mistakes and doubts, Which of the following qualities of Wilma is depicted in this scenario? Conformist qualities Controlling qualities Management qualities Leadership qualities

d. Leadership qualities

21. Which of the following is a characteristic of new paradigm leaders? They are controllers. They are heroes. They are facilitators. They are diversity avoiders.

d. They are diversity avoiders.

31. Which of the following is a quality of managers? They create vision and strategy instead of planning and budgeting. They use personal influence instead of the power of their position. They invest in people instead of investing in goods. They have expert minds rather than open minds.

d. They have expert minds rather than open minds.

43. Which of the following statements is true of Leadership Era 4? This is the era of Great Man leadership and the emphasis on personal traits of leaders. This era may be conceptualized as pre-industrial and pre-bureaucratic. This era sees the rise of the "rational manager" who directs and controls others using an impersonal approach. This era requires the full scope of leadership that goes beyond rational management or team leadership.

d. This era requires the full scope of leadership that goes beyond rational management or team leadership.

26. Which of the following statements is true of uniformity in organizations? It is encouraged in the new paradigm of leadership. People with similar job skills are placed in separate departments. Homogenous groups find it challenging to communicate with one another. Uniform thinking can be a disaster in a multinational and diverse world.

d. Uniform thinking can be a disaster in a multinational and diverse world.

18. An important aspect of leadership is: dictating changes required in an organization. maintaining a passive relationship with followers. maintaining the status quo and not creating change. influencing others to come together around a common vision.

d. influencing others to come together around a common vision.

30. Managers and leaders are different because: managers promote nonconformity while leaders promote conformity. managers maximize opportunities while leaders minimize risk for sure results. managers invest in people while leaders invest in goods. managers maintain stability while leaders promote change.

d. managers maintain stability while leaders promote change.