MAN4301 Quiz 2

Under the Civil Rights Act of 1991, what is the damage limit for a firm that employs 14 to 100 employees?

50000

After the Equal Employment Opportunity Commission (EEOC) has taken responsibility for investigating a claim of discrimination, the complainant must give the EEOC ________ days to investigate the complaint.

60

Which of the following led to problems for McDonald's when it began offering the McWrap product?

Complex work processes

According to the Civil Rights Act of 1991, once the plaintiff has made a prima facie disparate impact case, the

burden of proof shifts to the defendant.

Which of the following is concerned with examining the interface between individuals' physiological characteristics and the physical work environment?

Ergonomics

Due to their work-flow focus and proximity to a homogeneous consumer base, divisional structures tend to be less flexible and innovative.

False

Divisional structures are more appropriate than functional structures when

Flexible responsiveness is required

Which of the following includes a list of the tasks, duties, and responsibilities that a job entails?

Job Desciption

Which of the following approaches views job satisfaction as one of the most important outcomes of job design?

Motivational Approach

As per the Lilly Ledbetter Fair Pay Act, an "illegal act" occurs when a discriminatory compensation decision is adopted.

True

Men in the office often comment on Charlotte's good looks and toned body. They like to tease her about coming to work in a bikini. Charlotte could file a complaint under Title VII of the Civil Rights Act. Group starts.

True

Recently a state agency completed a project in which a talent inventory was done for everyone's job. As a result, a gap analysis could show areas for the company to focus on with rehires. Job descriptions were also updated. This process is known as job analysis.

True

The job hazard analysis technique is a breakdown of each job into basic elements, each of which is rated for its potential for harm or injury.

True

Work-flow design is the process of

analyzing the tasks necessary for the production of a product.

The ________ approach to job design has its roots in classical industrial engineering.

perceptual-motor

Which of the following approaches to job design identifies the "one best way" to perform a job?

scientific management approach