MAN4701 Ch 11 Study Module
__________ is defined as the right to give orders within a segment of the organization in which this right is normally nonexistent.
functional authority
__________ suggests that management should take four basic interrelated steps to divide job activities, which consist of examining management system objectives, designating appropriate activities, designing specific jobs, and making specific individuals responsible.
functional similarity method
According to the management responsibility guide, an individual with __________ guides and directs the execution of the function through the person accepting operating responsibility.
general responsibility
__________, responsible managers accept criticism for mistakes and buffer their groups from excessive criticism.
in regards to behavior with upper management
According to the management responsibility guide, an individual with operating responsibility __________.
is directly responsible for the execution of the function
An individual with must be consulted responsibility __________.
is someone whose area is affected by a decision and who must be called on to render advice or relate information before any decision is made or approval is granted
Managers delegate job activities in order to increase the _________.
likelihood that management system objectives are achieved
Which condition would indicate decentralization is needed?
product lines are highly diversified
__________ is the obligation to perform assigned activities.
responsibility
According to the management responsibility guide, an individual with __________ is responsible for executing a specific or limited portion of the function.
specific responsibility
__________ is defined as the right to advise or assist those who possess line authority as well as other staff personnel.
staff authority
In the advisory or counseling role, __________.
staff personnel use their professional expertise to solve organizational problems
An indication that decentralization would be appropriate is when _________.
suppliers are located far from the organization
Accountability refers to __________.
the management philosophy whereby individuals are held liable for how well they use their authority and live up to their responsibility of performing predetermined activities
Line authority is defined as __________.
the most fundamental authority within an organization. It reflects existing superior-subordinate relationships and consists of the right to make decisions and to give orders concerning the production-, sales-, or finance-related behavior of subordinates
Responsibility is __________.
the obligation to perform assigned activities
Staff authority is defined as __________.
the right to advise or assist those who possess line authority as well as other staff personnel
The __________ step in the delegation process is creating the obligation for the subordinate to perform the duties assigned.
third
Which statement about functional similarity and job responsibility is TRUE?
When responsibilities overlap, the probability of job completion decreases.
The functional similarity method is defined as __________.
a method of dividing appropriate job activities among employees
__________ exists when certain tasks are not included in the responsibility area of any individual organization member.
a responsibility gap
Overlapping responsibility is defined as __________.
a situation in which more than one individual is responsible for the same activity
In regards to behavior with upper management, responsible managers __________ when dealing with upper management.
accept criticism for mistakes and buffer their groups from excessive criticism
In the __________, staff personnel use their professional expertise to solve organizational problems.
advisory or counseling role
__________ is the right to perform or command.
authority
The third step in the delegation process is __________.
creating the obligation for the subordinate to perform the duties assigned
__________ is the process of assigning job activities and corresponding authority to specific individuals within the organization.
delegation
__________ is a tool developed to implement the interaction process that enables each manager to actively participate with his or her superiors, peers, and subordinates in systemically describing the managerial job to be done and then clarifying the role each manager plays in relationship to his or her work group and to the organization.
management responsibility guide
An individual with may be consulted responsibility __________.
may be called on to relate information, render advice, or make recommendations before the action is taken
An individual with __________ must approve or disapprove decisions.
must approve responsibility