MAN4701 Ch 11 Study Module

__________ is defined as the right to give orders within a segment of the organization in which this right is normally nonexistent.

functional authority

__________ suggests that management should take four basic interrelated steps to divide job activities, which consist of examining management system objectives, designating appropriate activities, designing specific jobs, and making specific individuals responsible.

functional similarity method

According to the management responsibility guide, an individual with __________ guides and directs the execution of the function through the person accepting operating responsibility.

general responsibility

__________, responsible managers accept criticism for mistakes and buffer their groups from excessive criticism.

in regards to behavior with upper management

According to the management responsibility guide, an individual with operating responsibility __________.

is directly responsible for the execution of the function

An individual with must be consulted responsibility __________.

is someone whose area is affected by a decision and who must be called on to render advice or relate information before any decision is made or approval is granted

Managers delegate job activities in order to increase the _________.

likelihood that management system objectives are achieved

Which condition would indicate decentralization is needed?

product lines are highly diversified

__________ is the obligation to perform assigned activities.

responsibility

According to the management responsibility guide, an individual with __________ is responsible for executing a specific or limited portion of the function.

specific responsibility

__________ is defined as the right to advise or assist those who possess line authority as well as other staff personnel.

staff authority

In the advisory or counseling role, __________.

staff personnel use their professional expertise to solve organizational problems

An indication that decentralization would be appropriate is when _________.

suppliers are located far from the organization

Accountability refers to __________.

the management philosophy whereby individuals are held liable for how well they use their authority and live up to their responsibility of performing predetermined activities

Line authority is defined as __________.

the most fundamental authority within an organization. It reflects existing superior-subordinate relationships and consists of the right to make decisions and to give orders concerning the production-, sales-, or finance-related behavior of subordinates

Responsibility is __________.

the obligation to perform assigned activities

Staff authority is defined as __________.

the right to advise or assist those who possess line authority as well as other staff personnel

The __________ step in the delegation process is creating the obligation for the subordinate to perform the duties assigned.

third

Which statement about functional similarity and job responsibility is TRUE?

When responsibilities overlap, the probability of job completion decreases.

The functional similarity method is defined as __________.

a method of dividing appropriate job activities among employees

__________ exists when certain tasks are not included in the responsibility area of any individual organization member.

a responsibility gap

Overlapping responsibility is defined as __________.

a situation in which more than one individual is responsible for the same activity

In regards to behavior with upper management, responsible managers __________ when dealing with upper management.

accept criticism for mistakes and buffer their groups from excessive criticism

In the __________, staff personnel use their professional expertise to solve organizational problems.

advisory or counseling role

__________ is the right to perform or command.

authority

The third step in the delegation process is __________.

creating the obligation for the subordinate to perform the duties assigned

__________ is the process of assigning job activities and corresponding authority to specific individuals within the organization.

delegation

__________ is a tool developed to implement the interaction process that enables each manager to actively participate with his or her superiors, peers, and subordinates in systemically describing the managerial job to be done and then clarifying the role each manager plays in relationship to his or her work group and to the organization.

management responsibility guide

An individual with may be consulted responsibility __________.

may be called on to relate information, render advice, or make recommendations before the action is taken

An individual with __________ must approve or disapprove decisions.

must approve responsibility