Management 450 Final
This framework is used to structure an organization's strategic plan and goals using measurable outcomes of organizational performance.
Balanced Scorecard
An approach to the transition employees make as they switch from existing work to new processes
Change Management
The phase that involves wrapping up a project in an orderly way and a sponsor signing off that all deliverables have been received and accepted.
Closing
Online marketplaces where one consumer sells to another consumer. eBay, Craigslist, and parts of Amazon are prime examples.
Consumer to Consumer
In our TED talk, we learned of a new retail model that combines the convenience of a digital experience with the personalized touch of a real, human interaction. This is called__________.
Conversational Commerce
A small text file of information created by websites you visit that your web browser stores on your hard disk.
Cookie
The longest project path that identifies tasks that cannot be delayed without affecting the finish date
Critical Path
The processes and strategies an organization uses to obtain new customers.
Customer Acquisition
A metric that is used by e-commerce companies and other sales-related organizations to assess the costs associated with convincing a potential customer to purchase a service or product.
Customer Acquisition Costs
Products, documents, or services that will behanded over to the sponsor during the course of the project.
Deliverables
Using technology to transform a market or create an entirely new market.
Disruptive innovation
Using large production or purchasing power to reduce costs and increase profitability.
Economies of Scale
How quickly consumer demand changes with a change in price.
Elasticity of Demand
The three advantages of being the first to market, which include employee experience, securing resources, and customer adaptation, are referred to as what?
First Mover
The name of the comprehensive service provided by Amazon in which they store, ship, and accept returns on behalf of your company.
Fulfillment by Amazon
Information about geographic locations that is stored in a geographic information system(GIS).
Geo Data
This act establishes that health information generally cannot be disclosed unless the individual who is the subject of the information has given prior written authorization.
HIPAA
An organization that has some of it's components subject to HIPAA and others that are not.
Hybrid Covered Entity
The resource that Gartner leverages to evaluate the evolution and maturity of emerging technology .
Hype Cycle
A potential technology breakthrough kicks things off.
Innovation Trigger
Human knowledge and ideas that the law protects against unauthorized use by others include: Patents, Trademarks, Copyrights, Trade secrets
Intellectual Property
Quantifiable values that validate how effectively an organization is accomplishing significant business objectives.
Key Performance Indicator
A form of spyware that records all actions typed on a keyboard.
Keystroke Logger
As discussed in our lecture, this company can produce geographic data on where graduates from specific institutions are now working.
A lead (i.e., a prospective customer) who has an identified interest in a brand or product/service offering..
Marketing qualified lead (MQL)
Who predicted: 1. We will be a space-faring species 2. We will expand the brain's capabilities 3. We will defeat cancer
Michio Kaku
The increased value of a product or service when more people are using it is called_____________.
Network Effect
A task in the work breakdown structure that needs to be completed before a particular task can begin.
Predecessor
Your right to control what happens with personal information about you.
Privacy
A series of events designed to deliver a product or service that is recurring in nature.
Process
A temporary activity that is launched for a specific purpose, to carry out a particular objective.
Project
PHI stands for?
Protected Health Information
The practice of selling used, old, or obsolete products via the Internet in exchange for a new product or a cash payout
Re Commerce
Process which involves techniques to reduce variance in output to less than 3.4 errors per1,000,000 manufacturing steps, effectively eliminating defects.
Six Sigma
Decision making that involves tasks and choices that are routine and encompass prescribed and definite procedures for how they should be handled
Structured decisions
The audience (group of people) that is defined by specific demographics and behaviors and is most likely to be interested in the product or service being offered by an organization.
Target Market
Commonly referred to as kicking the can down the road, the unmanaged/unplanned approach to technology decisions in know as______________,
Technical Debt
States that some decisions are either morally right or morally wrong. In other words, there exist certain moral values that should always be upheld or never be violated.
The Principle of Moral Rights
Time, Cost and Scope are known as what?
The Triple Constraint
When alternative products are available at attractive savings, it is known as___________________.
Threat of Substitutes
Online content that has been created and posted by unpaid contributors such as customers or fans of a product or service.
User Generated Content
States that when faced with an ethical dilemma the manager should choose the option that does the greatest good for the most involved. Does the end justify the means?
Utilitarian Principle
The question in the center of Simon Sinek's Golden Circle?
Why
Lack of executive support, lack of stakeholder involvement, unclear requirements, technology problems, scope creep and excessive customizations are examples of what?
Why projects fail
An orderly listing of actual tasks that a project team must complete to produce the project's deliverables.
Work Breakdown Structure
