Management ch.14&15 review

Which of the following are used as support material for business presentations?

- statistics - analogies - relevant professional experiences

Which of the following are fundamental to any successful presentation?

- structure - well-formed context

In business presentations, views are the

presenter's key messages

The review section of a business presentation contains which of the following?

- a call to action - a brief summary of the key messages

Which of the following describes the effect of good visual aids on a presentation?

they significantly improve the effectiveness of the presentation.

The longest part of a presentation is the

view

Which of the following are recommended strategies for dealing with losing your train of thought while giving a presentation?

- you can pause until you regain our composure - you can repeat the last statement you made

Which of the following drinks are often avoided by business speakers before a presentation in order to lessen nervousness or avoid issues?

-caffeinated liquids - milk

Which of the following elements of a speech are part of the preview?

-the overview - the attention-getter -the positioning statement

True or False: Opening with a joke is the best way of starting a business speech or presentation.

False

Which of the following methods is an approach to business communications designed to help presenter not make the mistake of presenting evidence without first stating a central position?

PREP

Sam is going to give a presentation on convection ovens. Which of the following is the most important question she needs to ask herself to guide her through planning the presentation?

Why does the audience care about convection ovens?

At a business presentation, a speaker should begins to use slides

after a spoken opening

What type of attention-getter device for a business speech makes use of numeric information?

an intriguing statistic

Understanding the needs of your __________ is the first step in the AIM process

audience

When you speak for a while during a slide presentation without referencing any slides, you should consider displaying a(n) __________ slide to prevent distractions.

blank

When giving a presentation, nervousness is only dysfunctional when a speaker

cannot deliver the content

In a business presentation, the positioning statement is intended to convince the audience to

concentrate on the whole presentation

As part of the preparation, a business speaker should

consider possible questions from the audience

In business communication, professionals with blue MVSs respond to logic that

considers the whole

What is the most critical factor in a successful presentation?

content development

Compared to written proposals, speeches & presentations are better suited to capitalize on ____________ appeal

emotional

When giving a business presentation, a speaker should dress with ________ than the members of the audience

greater formality

Which of the following statements is true about the support audience members show a speaker during a business presentation?

it demonstrates that a presentation is a team effort

Which of the following is the likely result if team members continually check in with one another about key objectives and messages while preparing a team presentation?

their presentation will be cohesive and more influential

You should arrange slides that you use in a business presentation to create

a story line

If you want to appeal to a professional with a hub MVS, you should focus on which two of the following?

- clear business logic - option-oriented language

Professionals with green MVSs respond best to presentations that

- describe conclusions carefully and objectively - offer all relevant facts

It is beneficial for a speaker to take questions at a business presentation for which of the following reasons?

- the speaker will have a better chance to explain parts of the message - audience members will feel that the speaker cares about addressing their needs

When speakers choose not to rehearse before giving a business presentation, audience members will typically perceive which two of the following?

- the speaker's imprecision - the speaker's ineffectiveness

Jacob's team is giving a team presentation. Which of the following would be the best choice for presenting a united front?

- the team should wear the same formality of attire and stand close to one another on the stage

high of the following are the main goals of a business speech attention-getter?

- to engage audience members emotionally - to get audience members to consider the presented ideas

Place the following categories of attire in order according to their level of formality, with the most formal attire at the top

1) formal business attire 2) business casual attire 3) casual attire 4) street attire

Which of the following are ways that you can show appreciation for a question posed by a listener during a business presentation?

- acknowledging the question's validity - recognizing the importance of the question - saying thank you honestly

The communication style of a professional with red MVS focuses on which of the following?

- action-focused language - results-oriented logic

Which of the following are ways an audience member can show support to a speaker during a business presentation?

- asking message-focused questions - maintaining eye contact

Which of the following are benefits that you obtain by rehearsing a business presentation?

- discovering where content needs to be altered - gaining full familiarity with the content - noting places to highlight nonverbal communication

Professionals with red MVSs respond most strongly to which two of the following aspects of a presentation?

- discussing short-term goals - remaining focused on key points

What are some recommendations concerning the use of support material for a business presentation?

- have additional support material ready in case you need it - avoid overwhelming listeners with support material - provide only strong support material?

Consistent deep breathing as part of a presentation is effective in

- helping maintain a confident posture - enhancing voice timber - improving the tone of the voice

What should the preview of a speech accomplish?

- highlight benefits to the audience -attract the attention of the audience

When you are deciding where to stand during a speech or presentation, you should consider which of the following?

- how to be near the listeners - where you will have the best eye contact with listeners

Which of the following statements are true about a positioning statements in business presentations?

- ideally it should be one to two sentences - it shows how the message will be valuable to the audience

Audience members typically decide which of the following during the preview of a presentation?

- if they are willing to act on what they hear - if they think they have something to gain from the presentation - if they will pay attention and listen to the presentation

Which of the following statements about the benefits of videotaping presentation rehearsals are correct?

- it gives an idea of the presentation's impact - it shows how the presenter moves

Mei wants to include the history of her company in her business presentation. Which two o the following steps should she take?

- keep the description brief - relate the history to the audience's needs

Which of the following typically occur when you smile during a presentation?

- listeners become more interested in what you are saying - you make a positive connection with listeners

A speaker can prepare for the unexpected during a business presentation by

- maintaining the presentation's content - maintaining an attitude of flexibility

Which two of the following are key strategies when creating slides for business presentations?

- make sure that the slides are easy to process -avoid making the slides too complicated

Which of the following statements about nervousness and public speaking are true?

- nervousness can result in a more passionate presentation - experiencing nervousness in public speaking is normal - feeling nervousness in public speaking can be a benefit

Which of the following are elements of the SOFTEN model of nonverbal communication?

- nod - tone - smile

When faced with audience concerns during a presentation, a speaker should

- offer facts & data - correct misinformation

When giving a business presentation, your movements can become distracting for which of the following reasons?

- pacing around the room may signal t your audience that you are anxious - seated audience members may feel as if you are hovering them

When giving an internal presentation, you should focus your presentation primarily on

- persons who have the ability to put your ideas into action

For ideal impact, how should changes to a business speaker's presentation techniques be made?

- regularly - a few at a time

To deal with the fear of speaking some speakers picture themselves doing which of the following?

- replying to audiences - speaking authoritatively - interacting nonverbally with the audience

Which of the following are visual aids that can be used in business presentations?

- screencast videos - electronic slides

Claire is giving a presentation to a group of busy executives. Which of the following should she be sure to do to ensure a successful presentation?

- she should reemphasize her takeaway messages throughout the presentation - she should summarize her key takeaway messages at the beginning of the presentation.

When a business speech is about people, which of the following generally occur?

- the audience becomes more confident in the speaker - the presentation of any statistics becomes livelier

When electronic slides for a business presentation are well made, which three of the following can occur?

- the effectiveness of the presentation rises - the learning of audience members is enhanced - the persuasiveness of the communication increases

Which of the following statements are true about the fear of public speaking?

- the fear is generally greater for important occasions - it is a common fear

A speaker's nonverbal communication influences how audience members perceive which two of the following?

- the message delivered by the speaker - the speaker's credibility

When preparing a speech about a business service, what should you consider in order to gauge the knowledge level of audience

- the source of their information about the service - their preconceived notions about the service

When listening to a business presentation, professionals with blue MVSs respond to which of the following?

- the use of "we" language - business relationship discussions

Which two of the following are reasons short responses are best when you answer a question during a business presentation?

- there may be limited interest in the question by most audience members - a long answer draws focus away from the primary messages of the presentation

When a business speaker has presence, audience members tend to respond in which two of the following ways?

- they become motivated to take action - they admire the speaker's ideas

How do audience members typically respond when they hear an inauthentic speaker make a business presentation?

- they regard the speaker as nervous - they feel uncomfortable

Which of the following are open-stance gestures for a business speaker?

- using palms-up gestures - keeping arms at the sides of the body

The structure of a presentation includes which three of the following elements?

- view - preview - review

Which of the following are examples of unsupportive behavior by an audience member during a business presentation?

- yawning - texting

What should you plan to do in the days after you have given a business presentations?

- you should consider sending a brief email note thanking the audience members for attending - you should take tips to help develop ongoing professional relationships as a result of presentation -you should reply to an audience members to whom you made promises about providing additional information

Constance's team was organized and efficient. When the team learned it would be giving a team presentation at the annual meeting, its members immediately divided up the work equally. The members worked independently but did not need to check up on one another, since each member was reliable and would not do anything to let down the team. The presentation itself was not particularly effective, and audience members appeared distracted. Which of the following is the most likely reason the presentation was unsuccessful?

The team did not collaborate about the overall presentation

True or False: How audience members perceive a business presentation speaker's authenticity impacts how they regard the speaker's message.

True

True or False: It is acceptable fora speaker to use notes during a business presentation.

True

True or False: When developing a presentation about a new product, you should spend more time giving information about the product if the audience is unfamiliar with it.

True

When a business professional makes a presentation to colleagues, it offers a chance to improve your colleagues' opinions about your

abilities

When creating electronic slides for a business presentation, you should make sure that the data and ideas they present are

as simple and clear as possible

What is recommended way to lessen nervousness during the first minutes of a presentation?

finding friendly faces

When Todd gave his presentation about patient care at the clinic where he works, he introduced Ruth, a nurse at the clinic who had recently won an award in a state health care initiative. Which principle for giving a business presentation would this illustrate?

focusing on people

During a business presentation, handouts are used

for information that does not project well in slide form

When writing a speech, what is the most vital question to consider?

how will the audience benefit from what I am proposing in the speech?

What is the significance of an open stance in a business presentation?

it is a warm and inviting form of nonverbal communication

To use a joke successfully in the opening of a business presentation, the joke should be linked to the

key message

Which type of learner responds best to participation-focused presentations?

kinesthetic

In order to match the natural energy levels of most audience members, what time of day would you exhibit the least amount of energy?

morning

The effectiveness of electronic slides in a business presentation is increased when you use

only a few slides

Which of the following type of support material would likely be the most effective for audience members with blue MVSs?

personla stories

The best way to rehearse a presentation is by

practicing the presentation out loud

If during a business presentation a listener asks a question that undermines your objectives as the speaker, you should

refocus the discussion gracefully toward your message

A useful tool for advancing slides during a business presentation that allows you to keep more key contract with an audience than a keyboard is a slide

remote control

Electronic slides should ________ a business presentation

sever simply as an aid to

When showing slides as part of a slide presentation, you should

stand to the side of the slide projection area

Which of the following is done twice as part of the PREP method for a presentation?

stating a position

Which of the following types of supporting material would likely be the most effective for audience members who are professionals with green MVSs?

statistics

The overview statement provides a summary of the

takeaway messages

I really, the focal point of a business presentation should be

the speaker

Recommended relaxation techniques for managing nervousness related to making a presentation do not include

thinking about things that upset you

When you lose your train of thought during a business presentation, an effective strategy is

to pause until it returns

What is the principal reason you should interpret slides during a presentation instead of reading them?

to prevent becoming just a narrator

Speeches that are highlighted by slides full of illustrations appeal in particular to _________ learners

visual