Management ch.14&15 review
Which of the following are used as support material for business presentations?
- statistics - analogies - relevant professional experiences
Which of the following are fundamental to any successful presentation?
- structure - well-formed context
In business presentations, views are the
presenter's key messages
The review section of a business presentation contains which of the following?
- a call to action - a brief summary of the key messages
Which of the following describes the effect of good visual aids on a presentation?
they significantly improve the effectiveness of the presentation.
The longest part of a presentation is the
view
Which of the following are recommended strategies for dealing with losing your train of thought while giving a presentation?
- you can pause until you regain our composure - you can repeat the last statement you made
Which of the following drinks are often avoided by business speakers before a presentation in order to lessen nervousness or avoid issues?
-caffeinated liquids - milk
Which of the following elements of a speech are part of the preview?
-the overview - the attention-getter -the positioning statement
True or False: Opening with a joke is the best way of starting a business speech or presentation.
False
Which of the following methods is an approach to business communications designed to help presenter not make the mistake of presenting evidence without first stating a central position?
PREP
Sam is going to give a presentation on convection ovens. Which of the following is the most important question she needs to ask herself to guide her through planning the presentation?
Why does the audience care about convection ovens?
At a business presentation, a speaker should begins to use slides
after a spoken opening
What type of attention-getter device for a business speech makes use of numeric information?
an intriguing statistic
Understanding the needs of your __________ is the first step in the AIM process
audience
When you speak for a while during a slide presentation without referencing any slides, you should consider displaying a(n) __________ slide to prevent distractions.
blank
When giving a presentation, nervousness is only dysfunctional when a speaker
cannot deliver the content
In a business presentation, the positioning statement is intended to convince the audience to
concentrate on the whole presentation
As part of the preparation, a business speaker should
consider possible questions from the audience
In business communication, professionals with blue MVSs respond to logic that
considers the whole
What is the most critical factor in a successful presentation?
content development
Compared to written proposals, speeches & presentations are better suited to capitalize on ____________ appeal
emotional
When giving a business presentation, a speaker should dress with ________ than the members of the audience
greater formality
Which of the following statements is true about the support audience members show a speaker during a business presentation?
it demonstrates that a presentation is a team effort
Which of the following is the likely result if team members continually check in with one another about key objectives and messages while preparing a team presentation?
their presentation will be cohesive and more influential
You should arrange slides that you use in a business presentation to create
a story line
If you want to appeal to a professional with a hub MVS, you should focus on which two of the following?
- clear business logic - option-oriented language
Professionals with green MVSs respond best to presentations that
- describe conclusions carefully and objectively - offer all relevant facts
It is beneficial for a speaker to take questions at a business presentation for which of the following reasons?
- the speaker will have a better chance to explain parts of the message - audience members will feel that the speaker cares about addressing their needs
When speakers choose not to rehearse before giving a business presentation, audience members will typically perceive which two of the following?
- the speaker's imprecision - the speaker's ineffectiveness
Jacob's team is giving a team presentation. Which of the following would be the best choice for presenting a united front?
- the team should wear the same formality of attire and stand close to one another on the stage
high of the following are the main goals of a business speech attention-getter?
- to engage audience members emotionally - to get audience members to consider the presented ideas
Place the following categories of attire in order according to their level of formality, with the most formal attire at the top
1) formal business attire 2) business casual attire 3) casual attire 4) street attire
Which of the following are ways that you can show appreciation for a question posed by a listener during a business presentation?
- acknowledging the question's validity - recognizing the importance of the question - saying thank you honestly
The communication style of a professional with red MVS focuses on which of the following?
- action-focused language - results-oriented logic
Which of the following are ways an audience member can show support to a speaker during a business presentation?
- asking message-focused questions - maintaining eye contact
Which of the following are benefits that you obtain by rehearsing a business presentation?
- discovering where content needs to be altered - gaining full familiarity with the content - noting places to highlight nonverbal communication
Professionals with red MVSs respond most strongly to which two of the following aspects of a presentation?
- discussing short-term goals - remaining focused on key points
What are some recommendations concerning the use of support material for a business presentation?
- have additional support material ready in case you need it - avoid overwhelming listeners with support material - provide only strong support material?
Consistent deep breathing as part of a presentation is effective in
- helping maintain a confident posture - enhancing voice timber - improving the tone of the voice
What should the preview of a speech accomplish?
- highlight benefits to the audience -attract the attention of the audience
When you are deciding where to stand during a speech or presentation, you should consider which of the following?
- how to be near the listeners - where you will have the best eye contact with listeners
Which of the following statements are true about a positioning statements in business presentations?
- ideally it should be one to two sentences - it shows how the message will be valuable to the audience
Audience members typically decide which of the following during the preview of a presentation?
- if they are willing to act on what they hear - if they think they have something to gain from the presentation - if they will pay attention and listen to the presentation
Which of the following statements about the benefits of videotaping presentation rehearsals are correct?
- it gives an idea of the presentation's impact - it shows how the presenter moves
Mei wants to include the history of her company in her business presentation. Which two o the following steps should she take?
- keep the description brief - relate the history to the audience's needs
Which of the following typically occur when you smile during a presentation?
- listeners become more interested in what you are saying - you make a positive connection with listeners
A speaker can prepare for the unexpected during a business presentation by
- maintaining the presentation's content - maintaining an attitude of flexibility
Which two of the following are key strategies when creating slides for business presentations?
- make sure that the slides are easy to process -avoid making the slides too complicated
Which of the following statements about nervousness and public speaking are true?
- nervousness can result in a more passionate presentation - experiencing nervousness in public speaking is normal - feeling nervousness in public speaking can be a benefit
Which of the following are elements of the SOFTEN model of nonverbal communication?
- nod - tone - smile
When faced with audience concerns during a presentation, a speaker should
- offer facts & data - correct misinformation
When giving a business presentation, your movements can become distracting for which of the following reasons?
- pacing around the room may signal t your audience that you are anxious - seated audience members may feel as if you are hovering them
When giving an internal presentation, you should focus your presentation primarily on
- persons who have the ability to put your ideas into action
For ideal impact, how should changes to a business speaker's presentation techniques be made?
- regularly - a few at a time
To deal with the fear of speaking some speakers picture themselves doing which of the following?
- replying to audiences - speaking authoritatively - interacting nonverbally with the audience
Which of the following are visual aids that can be used in business presentations?
- screencast videos - electronic slides
Claire is giving a presentation to a group of busy executives. Which of the following should she be sure to do to ensure a successful presentation?
- she should reemphasize her takeaway messages throughout the presentation - she should summarize her key takeaway messages at the beginning of the presentation.
When a business speech is about people, which of the following generally occur?
- the audience becomes more confident in the speaker - the presentation of any statistics becomes livelier
When electronic slides for a business presentation are well made, which three of the following can occur?
- the effectiveness of the presentation rises - the learning of audience members is enhanced - the persuasiveness of the communication increases
Which of the following statements are true about the fear of public speaking?
- the fear is generally greater for important occasions - it is a common fear
A speaker's nonverbal communication influences how audience members perceive which two of the following?
- the message delivered by the speaker - the speaker's credibility
When preparing a speech about a business service, what should you consider in order to gauge the knowledge level of audience
- the source of their information about the service - their preconceived notions about the service
When listening to a business presentation, professionals with blue MVSs respond to which of the following?
- the use of "we" language - business relationship discussions
Which two of the following are reasons short responses are best when you answer a question during a business presentation?
- there may be limited interest in the question by most audience members - a long answer draws focus away from the primary messages of the presentation
When a business speaker has presence, audience members tend to respond in which two of the following ways?
- they become motivated to take action - they admire the speaker's ideas
How do audience members typically respond when they hear an inauthentic speaker make a business presentation?
- they regard the speaker as nervous - they feel uncomfortable
Which of the following are open-stance gestures for a business speaker?
- using palms-up gestures - keeping arms at the sides of the body
The structure of a presentation includes which three of the following elements?
- view - preview - review
Which of the following are examples of unsupportive behavior by an audience member during a business presentation?
- yawning - texting
What should you plan to do in the days after you have given a business presentations?
- you should consider sending a brief email note thanking the audience members for attending - you should take tips to help develop ongoing professional relationships as a result of presentation -you should reply to an audience members to whom you made promises about providing additional information
Constance's team was organized and efficient. When the team learned it would be giving a team presentation at the annual meeting, its members immediately divided up the work equally. The members worked independently but did not need to check up on one another, since each member was reliable and would not do anything to let down the team. The presentation itself was not particularly effective, and audience members appeared distracted. Which of the following is the most likely reason the presentation was unsuccessful?
The team did not collaborate about the overall presentation
True or False: How audience members perceive a business presentation speaker's authenticity impacts how they regard the speaker's message.
True
True or False: It is acceptable fora speaker to use notes during a business presentation.
True
True or False: When developing a presentation about a new product, you should spend more time giving information about the product if the audience is unfamiliar with it.
True
When a business professional makes a presentation to colleagues, it offers a chance to improve your colleagues' opinions about your
abilities
When creating electronic slides for a business presentation, you should make sure that the data and ideas they present are
as simple and clear as possible
What is recommended way to lessen nervousness during the first minutes of a presentation?
finding friendly faces
When Todd gave his presentation about patient care at the clinic where he works, he introduced Ruth, a nurse at the clinic who had recently won an award in a state health care initiative. Which principle for giving a business presentation would this illustrate?
focusing on people
During a business presentation, handouts are used
for information that does not project well in slide form
When writing a speech, what is the most vital question to consider?
how will the audience benefit from what I am proposing in the speech?
What is the significance of an open stance in a business presentation?
it is a warm and inviting form of nonverbal communication
To use a joke successfully in the opening of a business presentation, the joke should be linked to the
key message
Which type of learner responds best to participation-focused presentations?
kinesthetic
In order to match the natural energy levels of most audience members, what time of day would you exhibit the least amount of energy?
morning
The effectiveness of electronic slides in a business presentation is increased when you use
only a few slides
Which of the following type of support material would likely be the most effective for audience members with blue MVSs?
personla stories
The best way to rehearse a presentation is by
practicing the presentation out loud
If during a business presentation a listener asks a question that undermines your objectives as the speaker, you should
refocus the discussion gracefully toward your message
A useful tool for advancing slides during a business presentation that allows you to keep more key contract with an audience than a keyboard is a slide
remote control
Electronic slides should ________ a business presentation
sever simply as an aid to
When showing slides as part of a slide presentation, you should
stand to the side of the slide projection area
Which of the following is done twice as part of the PREP method for a presentation?
stating a position
Which of the following types of supporting material would likely be the most effective for audience members who are professionals with green MVSs?
statistics
The overview statement provides a summary of the
takeaway messages
I really, the focal point of a business presentation should be
the speaker
Recommended relaxation techniques for managing nervousness related to making a presentation do not include
thinking about things that upset you
When you lose your train of thought during a business presentation, an effective strategy is
to pause until it returns
What is the principal reason you should interpret slides during a presentation instead of reading them?
to prevent becoming just a narrator
Speeches that are highlighted by slides full of illustrations appeal in particular to _________ learners
visual