Management Information System
Most global virtual teams are ________, which means ________.
Asynchronous; teams members cannot meet at the same time
Social computing has vastly altered both the expectations of customers and the capabilities of corporations in the area of ________.
CRM
________ occurs when the functions of many physical devices are included in one other physical device.
Dematerialization
________ analytics answers the question "what has happened?"
Descriptive
________ are computer systems that attempt to mimic human experts by applying expertise in a specific domain.
Expert systems
________ offer limited accessibility to the ________ of participating companies.
Extranets; intranets
GEO satellites run the GPS system.
False
________ are user-generated classifications that use ________ to categorize and retrieve web pages, photos, videos, and other web content.
Folksonomies; tags
________ provide(s) Internet access to rural and remote areas using balloons at an altitude of 11 miles.
Google's Project Loon
________ computing pools various hardware and software components to create a single IT environment with shared resources.
Grid
A(n) ________ agent is a software program that assists you, or acts on your behalf, in performing repetitive computer-related tasks.
Information
________ allow(s) organizations to connect employee computers and servers onto one network.
LANs
________ advertises on Facebook by enabling consumers to populate a "shopping cart" based on what their friends think they would like.
Levi's
________ is the ability to accurately perform new, unseen tasks, built on known properties learned from training or historic data that are labeled.
Machine learning
Security is greatest when using a ________ cloud.
Private
________ transmission systems can have a large coverage area but encryption must be used for security.
Satellite
Which of the following cloud computing characteristics addresses the business need to increase or decrease capacity when necessary (for example, retailers frequently need much more computational capacity on Black Friday)?
Scalability
Which of the following is the correct order of the evolution of the modern IT infrastructure?
Stand-alone mainframes, mainframe and dumb terminals, standalone PCs, LANs, enterprise computing, cloud and mobile computing
________ is a system in which any object, natural or manmade, has a unique identity and is able to send and receive information over a network without human interaction.
The IoT
Donald and his tech team are working on creating a new smartphone. They want users to have the ability to connect to the internet. Which feature of mobility are they concerned with?
connectivity
A(n) ________ portal offers a personalized, single point of access through a web browser to critical business information located inside and outside an organization.
corporate
Data reduction is the conversion of raw ________ into a smaller amount of more useful ________.
data; information
Cloud computing costs ________ and is ________ flexible than an on-premise system.
less; more
Paul is travelling to a new client and he receives messages about traffic along the way. Paul is using ________.
location services
Suppose you use your university's computer lab to print your research papers. If this computer lab contains laptop computers that use a Wi-Fi hotspot to connect to the printer in the center of the room, it is a ________ lab.
mobile and wireless
The adoption of ________ has been an important factor in the development of the Internet of Things
IPv6
________ was developed to address the Internet of Things.
IPv6
________ is NOT an example of deep learning.
Identifying cross-selling opportunities
A(n) ________ agent searches for information and displays it to users.
Information
________ are/is a tool for democratizing higher education.
MOOCs
________ is NOT a statistical tool used for predictive analytics.
Multidimensional analysis
________ is an operating model under which ISPs must allow customers equal access to content and applications, regardless of the source or nature of the content.
Network neutrality
________ analytics examines recent and historical data to detect patterns and predict future outcomes and trends.
Predictive
Suppose you store all your important documents and pictures on Google Drive. Google Drive is an example of a ________ cloud.
Public
________ transmission systems have signals that pass through walls but they are susceptible to snooping unless encrypted.
Radio
A(n) ________ agent is NOT a type of intelligent agent.
Smart
________ networks are an emerging technology that is becoming increasingly important to help organizations manage their data flows across their enterprise networks.
Software-defined
________ is a capability performed relatively better by AI than human intelligence.
Total cost of knowledge
________ does NOT use a peer-to-peer business model.
________ decisions deal with "fuzzy," complex problems.
Unstructured
________ is a capability performed relatively better by human intelligence than AI.
Use of sensory experiences
Which of the following cloud computing characteristics represents the organization's ability to access its computing resources using any device?
Uses broad network access
Which of the following cloud computing characteristics allows organizations to use a single physical server for multiple purposes?
Virtualization
Which of the following is the correct order of networks from largest to smallest
WAN, MAN, LAN, PAN
________ deliver functionality as services rather than as packaged software.
Web services
________ uses Clarabridge text analytics software to analyze comments from its online notes, e-mails, receipt-based surveys, and social media.
Wendy's
________ analysis attempts to predict the impact of changes in the assumptions (input data on the proposed solution.
What-if
Social computing increases ________.
buyer power
GasBuddy uses ________ data to direct consumers to gas stations.
crowdsourced
________ is a subset of machine learning where the system discovers new patterns without being exposed to labeled historical or training data.
deep learning
You want to spend a maximum of $100,000 on your first house. You need to use a(n) ________ analysis to figure out the location and size of those types of homes.
goal-seeking
Strong AI is ________ and could be considered to have ________.
hypothetical; sentience
Client/server computing links two or more computers in an arrangement in which powerful ________ provide computing services for ________.
servers; user PCs
As a purchasing manager, you have to purchase widgets every week to replenish your inventory. This is a(n) ________ decision.
structured
You are an employee in Inside Sales. This means you take calls and address customer issues like entering orders, updating orders, and providing order status reports. This is a(n) ________ task and a(n) ________ decision.
structured; operational control
You decide to implement a new customer loyalty program that rewards customers for shopping in your store. To accomplish this, you need to implement a data warehouse to collect data from all your physical and online stores. This is an example of ________.
support for organizational transformation
Data marts are typically associated with ________.
the development of one or a few related analytics applications
Suppose you go through your neighborhood to figure out how many wireless networks are unsecure. This is ________.
war driving
Suppose you use your university's computer lab to print your research papers. If this computer lab contains desktop computers that use a Wi-Fi hotspot to connect to the printer in the center of the room, it is a ________ lab.
wireless
Enterprise computing was first introduced in the ________.
1990s
________ is a two-dimensional code that can store much more information than ________.
A QR code; bar codes
________ refers to efforts by unauthorized users to access data that are traveling over wireless networks.
Eavesdropping
Cloud computing has the following benefit for employees:
Efficiency
A shopping bot is a type of ________ agent.
Information
________ feature remixable applications and data.
Mashups
________ attracts video game lovers and sports enthusiasts through contests. The company also encourages the most dedicated community members to contribute ideas on company products.
Mountain Dew
Machine learning is still not as good as people in most cases but in some cases better than people in regard to ________.
Recognizing patterns and relationships
The collection of web services that are used to build a firm's IT applications constitutes a(n)
SOA
________ is an example of microblogging.
Mexicans used ________ heavily to recruit volunteers and communicate with people trapped in buildings in the 2017 earthquake.
________ are an example of harnessing collective intelligence.
Wikis
The entire business analytics process starts with ________.
a business problem
A(n) ________ portal is intended for broad and diverse audiences, and it offers routine content, some of it in real time.
commercial
Google's translation app uses ________.
natural language processing
As a board member, you recommend hiring a new CEO to address the scandals that have been reported in the Wall Street Journal. This is a(n) ________ decision.
unstructured
Facebook's facial recognition is an example of ________.
Computer vision
________ is the largest-volume application running over the Internet.
________ is NOT an advantage of twisted-pair wire.
High bandwidth
The ________ functions as a transport mechanism; the ________ is an application.
Internet; World Wide Web
The ________ test is a widely used test to determine whether a computer exhibits intelligent behavior.
Turing
________ computing allows service providers to make computing resources and infrastructure management available to customers as needed and then charges a ________ rate.
Utility; variable
Affinity analysis is a(n) ________ application.
data mining
________ marketing is when companies use social computing tools to obtain feedback from customers.
Conversational
Which of the following is NOT a reason some U.S. companies are moving their call center operations back to the U.S.?
Cost
________ involves ________ a task to an undefined, generally large group of people in the form of an open call.
Crowdsourcing; outsourcing
In the ________ model, customers rent servers, operating systems, storage, a database, software development technologies, and network capacity over the internet.
PaaS
________ provides a live notification when its customers are close to physical stores that sell its products. The company then uses Foursquare to send them coupons and discount information.
PepsiCo
________ allow users to place information in multiple, overlapping associations rather than in rigid categories.
Tags
You are the CEO of Widgets R Us. You know your widgets need to be more efficient and cost less, so you ask R&D to develop a plan. This is a(n) ________ task and a(n) ________ decision.
unstructured; strategic planning
________ is a page-description language for specifying how text, graphics, video, and sound are placed on a web page document.
HTML