mang 422
which of the following refers to the relatively stable capabilities people have to perform a particular range of different but related activities
ability
_____ is defined as the sustained display by a manager of hostile verbal and nonverbal behaviors, excluding physical contact
abusive supervision
cognitive abilities refers to capabilities related to the
acquisition and application of knowledge in problem solving
in some ways colin is not a very good manager. he can be disorganized and flaky, and he often foists his own responsibilities onto others. however, his employees trust him based on his kindness and general good mood. this describes what type of trust?
affect
in the case of _____ -based trust, our trust arises mostly from the emotional feelings we have for the authority
affect
_____ people are reluctant to react to conflict with criticism, threats, or manipulation. instead they often adopt a "wait and see" attitude or give in to the other person
agreeable
scores on cognitive ability tests have a strong negative correlation with measures of performance across different types of jobs
false
the g-factor refers to
general cognitive ability
_____ refers to a general expectation that the words, promises, and statements of individuals and groups can be relied upon
trust propensity
justice reflects the actual fairness of an authority's decision making
false
which of the following dimensions of trustworthiness is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit centered motives
benevolence
when trust is rooted in a rational assessment of the authority's trustworthiness, it is called _____ trust
cognition-based
which of the following represents the three general categories into which abilities can be grouped
cognitive, emotional, and physical
_______ are beliefs about desirable outcomes or models of conduct shared with others who were raised in the same environment
cultural values
justice reflects the perceived fairness of an authority's...
decision making
stevens parents divorced when he was six and he experienced bullying at school. as an adult, his partner lied and stole money from him. steven is not likely to demonstrate ____ trust.
disposition-based
______ justice is when decision-making outcomes are perceived as fair
distributive
______ represents the differences the among people that are likely to affect their acceptance, work performance, satisfaction, or progress in an organization
diversity
which of the following statements is true regarding emotional intelligence
emotional intelligence can sometimes compensate for a deficit in cognitive intelligence
personality traits are a function of both your....
environment and genes
when considering distributive justice, the ___ norm is typically judged to be the fairest choice in situations where the goal is to maximize the productivity of individual employees
equity
________ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms
ethics
positive affectivity is a dispositional tendency to...
experience pleasant, engaging moods such as enthusiasm, excitement, and elation
abby flunked the midterm and tells everyone it is the teachers fault. she didnt study because she knew it would be a waste of time. she knew the teacher had it in for her. abby demonstrates....
external locus of control
of the big five, _____ is the easiest to judge in zero-acquaintance situations
extraversion
procedural justice is defined as a dimension of justice that reflects the perceived ___ of decision-making processes
fairness
from the perspective of job performance, neuroticism is the most important of the big five
false
hannahs manager just took credit for her hard work. she throws her cup of coffee across her office and sends a terse email to a client and is rude to her assistant for the rest of the day. hannah demonstrates a low level of use of emotions.
false
hollands RIASEC model includes personality dimensions of conscientiousness and neuroticism
false
in the context of the big five taxonomy, a traditional, conforming person is said to show an openness to experience
false
interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule
false
______ refers to the idea that people can hold unconscious biases or prejudices that operate outside of their conscious awareness. these implicit biases can influence our thoughts, feelings, and behaviors towards members of certain social groups, even if we consciously reject these biases
implicit prejudice theory
_______ represents the degree to which individuals feel part of critical organizational processes
inclusion
when employees consider the perceived fairness of communications from authorities during the course of organizational decision-making, ______ justice is occuring
informational
margo, a supervisor at lou's market uses derogtory words when dealing with subordinates. use inappropriate labels, ridiculing their ethnicity, names, or abilities. workers at lou's lack ____ justice
interpersonal
ronan rarely raises his voice or loses his temper. he tends to be calm and voice of reason in chaotic situations and is described by his coworkers as steady and relaxed. ronan probably scores
low in neuroticism
____ is defined as the authority's act of recognizing that a moral issue exists in a situation or that an ethical standard or principle is relevant to the circumstance
moral awareness
the big five dimension ______ is occasionally called by its flip side: emotional stability or emotional adjustment
neuroticism
__________ represents the negative attitudes toward a social group and members of that group
prejudice
_____ means having a good understanding of where one is relative to other things in the environment
problem sensitivity
which of the following is not a visible identity
sexual orientation
which term best describes a widely held, oversimplified and generalized idea about a group of people
stereotype
accomplishment striving describes a
strong desire to achieve task-related goals as a means of expressing personality
the effects of general cognitive ability on job performance are most pronounced in the area of...
task performance
emotional intelligence is defined as
the ability that influences the degree to which people tend to be effective in social situations
which of the following best describes the concept of a "concealable identity"
the ability to hide ones true identity from others
strength refers to
the degree to which the body is capable of exerting force
personality is a collection of multiple....
traits
abilities can be modified over time, unlike skills which remain stable over ones lifetime
true
ability refers to the relatively stable capabilities people have to perform a particular range of different but related activities
true
employees gauge distributive justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms
true
evidence exists that emotional intelligence is positively correlated with counterproductive behaviors such as gossiping, harrassment, and theft
true
holland's RIASEC model focuses on people's vocational interests
true
neuroticism is one of the big five dimensions of personality, reflecting traits such as being nervous, emotional, insecure, jealous, and unstable
true
trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions
true
self-awareness refers to the ability of poeple to
understand the types of emotions they are experiencing, acknowledge them, and express them naturally
which term refers to the ability of an individual to be identified based on their physical appearance or personal information
visible identity
____ occurs when former or current employees expose illegal or immoral actions by their organization
whistleblowing