mang 422

which of the following refers to the relatively stable capabilities people have to perform a particular range of different but related activities

ability

_____ is defined as the sustained display by a manager of hostile verbal and nonverbal behaviors, excluding physical contact

abusive supervision

cognitive abilities refers to capabilities related to the

acquisition and application of knowledge in problem solving

in some ways colin is not a very good manager. he can be disorganized and flaky, and he often foists his own responsibilities onto others. however, his employees trust him based on his kindness and general good mood. this describes what type of trust?

affect

in the case of _____ -based trust, our trust arises mostly from the emotional feelings we have for the authority

affect

_____ people are reluctant to react to conflict with criticism, threats, or manipulation. instead they often adopt a "wait and see" attitude or give in to the other person

agreeable

scores on cognitive ability tests have a strong negative correlation with measures of performance across different types of jobs

false

the g-factor refers to

general cognitive ability

_____ refers to a general expectation that the words, promises, and statements of individuals and groups can be relied upon

trust propensity

justice reflects the actual fairness of an authority's decision making

false

which of the following dimensions of trustworthiness is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit centered motives

benevolence

when trust is rooted in a rational assessment of the authority's trustworthiness, it is called _____ trust

cognition-based

which of the following represents the three general categories into which abilities can be grouped

cognitive, emotional, and physical

_______ are beliefs about desirable outcomes or models of conduct shared with others who were raised in the same environment

cultural values

justice reflects the perceived fairness of an authority's...

decision making

stevens parents divorced when he was six and he experienced bullying at school. as an adult, his partner lied and stole money from him. steven is not likely to demonstrate ____ trust.

disposition-based

______ justice is when decision-making outcomes are perceived as fair

distributive

______ represents the differences the among people that are likely to affect their acceptance, work performance, satisfaction, or progress in an organization

diversity

which of the following statements is true regarding emotional intelligence

emotional intelligence can sometimes compensate for a deficit in cognitive intelligence

personality traits are a function of both your....

environment and genes

when considering distributive justice, the ___ norm is typically judged to be the fairest choice in situations where the goal is to maximize the productivity of individual employees

equity

________ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms

ethics

positive affectivity is a dispositional tendency to...

experience pleasant, engaging moods such as enthusiasm, excitement, and elation

abby flunked the midterm and tells everyone it is the teachers fault. she didnt study because she knew it would be a waste of time. she knew the teacher had it in for her. abby demonstrates....

external locus of control

of the big five, _____ is the easiest to judge in zero-acquaintance situations

extraversion

procedural justice is defined as a dimension of justice that reflects the perceived ___ of decision-making processes

fairness

from the perspective of job performance, neuroticism is the most important of the big five

false

hannahs manager just took credit for her hard work. she throws her cup of coffee across her office and sends a terse email to a client and is rude to her assistant for the rest of the day. hannah demonstrates a low level of use of emotions.

false

hollands RIASEC model includes personality dimensions of conscientiousness and neuroticism

false

in the context of the big five taxonomy, a traditional, conforming person is said to show an openness to experience

false

interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule

false

______ refers to the idea that people can hold unconscious biases or prejudices that operate outside of their conscious awareness. these implicit biases can influence our thoughts, feelings, and behaviors towards members of certain social groups, even if we consciously reject these biases

implicit prejudice theory

_______ represents the degree to which individuals feel part of critical organizational processes

inclusion

when employees consider the perceived fairness of communications from authorities during the course of organizational decision-making, ______ justice is occuring

informational

margo, a supervisor at lou's market uses derogtory words when dealing with subordinates. use inappropriate labels, ridiculing their ethnicity, names, or abilities. workers at lou's lack ____ justice

interpersonal

ronan rarely raises his voice or loses his temper. he tends to be calm and voice of reason in chaotic situations and is described by his coworkers as steady and relaxed. ronan probably scores

low in neuroticism

____ is defined as the authority's act of recognizing that a moral issue exists in a situation or that an ethical standard or principle is relevant to the circumstance

moral awareness

the big five dimension ______ is occasionally called by its flip side: emotional stability or emotional adjustment

neuroticism

__________ represents the negative attitudes toward a social group and members of that group

prejudice

_____ means having a good understanding of where one is relative to other things in the environment

problem sensitivity

which of the following is not a visible identity

sexual orientation

which term best describes a widely held, oversimplified and generalized idea about a group of people

stereotype

accomplishment striving describes a

strong desire to achieve task-related goals as a means of expressing personality

the effects of general cognitive ability on job performance are most pronounced in the area of...

task performance

emotional intelligence is defined as

the ability that influences the degree to which people tend to be effective in social situations

which of the following best describes the concept of a "concealable identity"

the ability to hide ones true identity from others

strength refers to

the degree to which the body is capable of exerting force

personality is a collection of multiple....

traits

abilities can be modified over time, unlike skills which remain stable over ones lifetime

true

ability refers to the relatively stable capabilities people have to perform a particular range of different but related activities

true

employees gauge distributive justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms

true

evidence exists that emotional intelligence is positively correlated with counterproductive behaviors such as gossiping, harrassment, and theft

true

holland's RIASEC model focuses on people's vocational interests

true

neuroticism is one of the big five dimensions of personality, reflecting traits such as being nervous, emotional, insecure, jealous, and unstable

true

trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions

true

self-awareness refers to the ability of poeple to

understand the types of emotions they are experiencing, acknowledge them, and express them naturally

which term refers to the ability of an individual to be identified based on their physical appearance or personal information

visible identity

____ occurs when former or current employees expose illegal or immoral actions by their organization

whistleblowing