Master
Which of the following is true of UNWTO? (Hint: More than one answer)
- It accelerates world understanding of the contributions of tourism. - Helps raise standards of living in less developed areas through tourism development. - Plus one more
As tourism has grown globally, it has become:(more than one answer)
- accessible to the masses. - part of the life of millions.
Shopping as related to tourism is:
- an attraction in itself. - mainly done in gift and souvenir places. - exemplified in Mall of America. - part of hotel operations.
Greyhound Lines: (Hint: More than one answer)
- are the only nation-wide bus line. - utilize a bus passenger reservation system. - do very little charter business.
Franchised restaurants are big business. This is because they:(Hint: More than one correct answer)
- benefit from national advertising - enjoy mass buying power. - obtain advice from experienced management.
The main sources of ideas for formulating questions on pleasure travel motivation come from: (Hint: more than one correct answer)
- historical and literary accounts of travel. - the discipline of psychology (theories). - current practices of tourist industry researchers.
Motor coach travel appeals mostly to:(Hint: more then one correct answer)
- those living in rural areas or in small towns. - lower income, non-business travelers.
According to Dr. Gunn (Dr. Gunn's model), what are the five components of tourism supply? Provide an example for each component. 1)_________________- example:_________ 2)_________________- example:_________ 3)_________________- example:_________ 4)_________________- example:_________ 5)_________________- example:_________
1) Attraction (parks, historic sites, amusements) 2) Transportation (railroads, automobiles, airplanes) 3) Information (travel, transportation, lodging, food and beverage) 4) Destination (pleasure, business, money, vacation, entertainment) 5) Sensation (cultural, spiritual-identity)
What are the five components of supply in Dr. Gunn's model?
1. Attraction 2. Transportation 3. Service 4. Information 5. Promotion
Identify the two out of four (4) principal problems in transportation.
1. Congestion 2. Safety and security 3. Environmental damage - development of transportation 4. Seasonality - low demand season
Disney World lures over _________ million visitors each year.
17
The world's airlines now carry over ________ passengers yearly:
2 billion
American Society of Travel Agents (ASTA) agencies report that approximately which of the following percentage of the total sales are accounted for by corporate sales?
25%
Low-cost carriers now represent over _______ percent of total air travel in the U.S.
30%
While travelers tend to engage in multiple activities, what percentage of historic/cultural travelers say that these activities are the primary motive for the trip?
30%
WTTC estimates that in 2020 tourism jobs will increase to:
303 million
WTTC estimates that in 2020 tourism jobs will increase to:
303 million.
According to the AH&LA, the typical lodging customer consists of approximately:
40 percent business travelers.
According to the AH&LA, the typical lodging customer consists of approximately:
60 percent leisure travelers.
The UNWTO estimates, that while world hotel occupancy rates vary, they average about:
65.0% overall
The UNWTO estimates, that while world hotel occupancy rates vary, they average about:
65.0% overall.
All but one of the following are trends in outdoor recreation:
75 percent of all Americans are outdoor people.
American Society of Travel Agents (ASTA) agencies report that approximately which of the following percentage of their total sales are accounted for by leisure products?
75%
Of the U.S.adult population, the portion who have flown is:
80 percent
Of the U.S.adult population, the portion who have flown is:
80 percent.
Historic sites have always been popular attractions for travelers, what percentage of adults traveling is considered to be historic/cultural travelers?
80%
Historic sites have always been popular attractions for travelers. What percentage of adults traveling is considered to be historic/cultural travelers?
80%
According to the United Nations World Tourism Organization (UNWTO) how many international tourist arrivals occurred in 2010
935 million
According to the United Nations World Tourism Organization (UNWTO) how many international tourist arrivals occurred in 2010 in your textbook:
935 million
How much gaming revenue does MGM Resorts International? A) 9.8 billion B) 1 trillion C) 5.5 billion D) 15 billion
A
What is the trend of the zoo industry? A) Scientific research and conservation B) Offering various types of food at the zoo C) Riding attractions D) Setting a petting area
A
Which of the following statements best defines the Global Sustainable Tourism Council (GSTC)?
A consortium of tourism destination around the world that believes the health of global tourism can best be maintained through the adaptation of the UNWTO Code of Ethics. Correct A global initiative dedicated to promoting sustainable tourism practices around the world. A council comprised of ministers of the environment from the world's eight leading tourism destinations. A council comprised of tourism destinations that seeks world peace through sustainable tourism. An organization which seeks to ensure that ecotourism is supported by the residents of all global tourism destinations.
What is meant by elasticity of demand for travel?
A cut in price means more revenue generated than at the higher price.
The largest and most prominent travel agency association is:
ASTA.
In your textbook, what are the world three leading International Airline carriers by passenger revenue 2009? (Hint: European airline companies are included at that time) Through recent mergers (2019), American, Delta, United, and Southwest have grown to become colossal mega-carriers (According to Businessinsider (2019)
Air France, Lufthansa, Delta
Who was a great road builder?
Alexander the Great
According to the WTTC, the world region that is expected to have the most tourism job growth is:
Asia/Pacific
What was the name of the Queen Mary during WW2? A) Greyhound B) The Grey Ghost C) The Black Pearl D) California
B
Which of these is NOT one of the reasons why FlixBus is the smarter choice for long-distance travel? A. It is a carbon-neutral bus which means it has a higher level of fuel efficiency than its leading competitors. B. FlixBus has thousands of routes connecting their customers all over Europe, the U.S., Canada and Asia. C. Their mobile app and website makes it easier for the modern customer to compare not only the time stamp prices but also compare different routes to their destination. D. This German-based carrier is one of the most sustainable means of transportation compared to car, plane, and train.
B
This oversees more than 245 million acres of public land located primarily in 12 western states. This is only located on the western side of United States. The most popular recreational activities on this lands are camping and motorized travel. The stated mission is to sustain the health, diversity and productivity of the public lands for the use and enjoyment of present and future generations. This is an agency within the United States Department of the Interior. This manages vast stretches of public lands that have the potential to make significant contributions to the Nation's renewable energy portfolio. What is This?
BLM
The world's oldest operating amusement park that dates to 1583 is?
Bakken, Denmark
Why did hardly anyone travel for pleasure during Medieval times?
Because of the dangers
Which company require management personnel, ticket agents, sales representatives, tour representatives, hostesses, information clerks, clerical positions, drivers, personnel people, and training employees?
Bus companies
If a hotel or restaurant is franchised, the property is mostly commonly owned:
By the local franchisee.
Around how many people visit the Aquarium of the Pacific each year? A) 3 milllion B) 2.5 million C) 1.7 million D) 1.9 million
C
In what year was RedBull Crankworx founded? a 1999 b 2005 c 2004 d 1995
C
What are the two leading domestic airliners in the United States? a) JetBlue and Delta b) American Airlines and Jet Blue c) Delta and American Airlines d) Spirit Airlines and JetBlue
C
What is The Expedia Group's Mission Statement? A. "Dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit." B. "To help people around the world plan and have the perfect trip." C. "To bring the world within reach." D. "To inspire humanity - both in the air and on the ground."
C
Which of the following is NOT true for Delta Airlines? A. Delta was the among the first airlines to offer free wi-fi in flights. B. Delta was the first to incorporate baggage checking. C. Delta requires health certificates for pets. D. Delta was the first to board one hundred million passengers.
C
Which of the following is not a business sector for the Walt Disney Company? A. Media Networks B. Parks, Experiences and Products C. Merchandise Production D. Studio Entertainment
C
What is an operating structure, system, or linkage of various combinations of organizations through which a producer of travel products describes, sells, or confirms travel arrangements to the buyer?
Channel of distribution
"Rainforests" created in zoological parks are big attractions. Cities where these have been built are:
Cleveland and Omaha.
Jet aircraft lead the world's passenger fleet. First was the:
Comet.
The Delta Queen is a cruise ship which:
Cruises on the Mississippi River in the United States.
What is Virgin Atlantic known for A.. Their detentions served B. Their seats C. Low fares D. Their mood lighting in their planes.
D
Which airline company is the largest regional airline in the United States and reported daily scheduled departures of 2,300 & 44 million passengers in 2019? A) Southwest Airline B) Republic Airline C) Alaska Airline D) SkyWest Airline
D
The best method of forecasting tourism demand is:
Delphi and mathematical models used together.
The world's first scheduled airline service was provided by:
Deutsche Lufthansa.
The theme park business enjoyed spectacular growth after the building of:
Disneyland, Anaheim
The theme park business enjoyed spectacular growth after the building of:
Disneyland, Anaheim.
Early ________ also purchased bargains or specialties abroad for their friends and relatives
Egyptians
Which of the following is not a generally accepted principle for achieving sustainable tourism?
Ensure tourism destinations are located in national parks
Considering world tourism market shares trends in 2020:
Europe and the Americas will decrease.
Forecasts by UNWTO of international tourist arrivals by region in 2020 indicate that:
Europe will be #1.
Which company owns Travelocity (by Jan 2015)?
Expedia
Which of the following was the top travel agency in 2009 and 2013 based on their total sales volume:
Expedia
Which of the following was the top travel agency in 2009 based on their total sales volume:
Expedia.
Why did early English railroads enjoy a passenger surge?
Fares were inexpensive.
Auto travel dominates today's intercity travel in the United States. This began with the:
Ford Model T.
In 2009 the biggest number of total world tourist arrivals was experienced in:
France, Spain, and the United States.
Many of the early famous restaurants in New York City used service called:
French.
Which one of the following is not an example of global distribution system company?
GPS
What does GDS stand for?
Global Distribution System
During the lecture of tourism system, the system did not include this in the model (Dr. Gunn's model). However, this can provide a significant impact on all components. What is this? Answer this question with specific roles of this.
Government because it impact/ affects with all the five components of tourism supply.
The forerunners of today's great cathedrals with their art treasures were the:
Greek temples.
Museums were born in the ancient Near East but were improved by the:
Greeks
Only two states, ______and ______, have no legalized gaming. (Identify all correct answers in the available answer box)
Hawaii and Utah
One of the amazing early historians, travelers and writers was:
Herodotus
One of the amazing early historians, travelers and writers was:
Herodotus.
In the movement from a "service to an experience economy" within tourism, which of the following implications is the most important?
In such an economy, there is a changing relationship between hosts and guests. People are seeking genuine experiences rather than staged ones. In such an economy, because people will have great difficulty in assessing value for money received from an experience, effective promotion will be more important than ever.
The world's largest lodging chain (based on number of rooms) or system is:
InterContinental Hotels Group.
The worlds largest lodging chain (based on number of rooms) or system (in 2009) is: (Hint: the current largest lodging chain is different from 2009).
InterContinental Hotels Group.
Which of the following approaches is not always considered when formulating a sustainable tourism development plan?
Involve persons with disabilities
Which of the following is true of UNWTO?
It accelerates world understanding of the contributions of tourism. Helps raise standards of living in less developed areas through tourism development. plus one more!!
Why must the quality of natural resources for tourism be maintained?
It enhances the beauty and appeal of the area. It helps assure the health and enjoyment of the visitor. It is absolutely necessary for continued satisfaction of the guest. Demand will diminish along with quality. Correct All of the above.
When we consider demand in tourism, what do we mean?
It is people willing and able to buy at a schedule of prices.
In what way is the tourist business similar to any other type of business or industry?
It needs reliable methods of measuring results, observing trends, and forecasting needs.
Amtrak is promoting and upgrading passenger rail service. All but one of the following are facts:
It operates without any government subsidy.
The following tourism destinations are noted for higher than average hotel occupancy rates:
Las Vegas, San Francisco, New York.
While a significant percentage of the world's tropical rain forests are disappearing due to poor environmental practices, tourism is doing its share to reverse this trend - even if artificially. In this regard, which of the following is a highly successful re-creation of a tropical rain forest - within a zoological park?
Lied Jungle, Omaha, Nebraska
While a significant percentage of the world's tropical rain forests are disappearing due to poor environmental practices, tourism is doing its share to reverse this trend—even if artificially. In this regard, which of the following is a highly successful re-creation of a tropical rain forest—within a zoological park?
Lied Jungle, Omaha, Nebraska
Which of the following do you believe is the best description of a core indicator of sustainable tourism?
Measures that focus on what managers need to know most to reduce the risk of inadvertently making decisions that danger the natural and cultural environment on which tourism depends.
Lands of ___________ Sea area saw great advances regarding the travel perspectives in earlier ages. The name is derived from the Latin word, meaning "inland" or "in the middle of the land."
Mediterranean
If you were to make a trip somewhere in the world, where would you find the richest historical evidences of early travel?
Mediterranean area
Which of the following is true?
Multiplier = 1/MPS Multiplier occurs because the amounts initially spent are re-spent a number of times during the year. Multiplier = 1 / (1 - MPC) CorrectD. All of the above.
Probably, the most challenging issue facing Adventure Travel firms is
NOT finding enough locations that have market appeal
Early travelers Traveled for which purpose all except?
NOT healing
_______ and _______ are inextricably linked in Ch5.
NOT hospitality and transportation
_______________________ = domestic + outbound tourism
NOT international tourism
Many outdoor recreation activities are related to sports and have been classified in what area of travel?
NOT recreation travel
Which of the following factors does not affect tourism's future?
NOT the manner it is planned and developed
Which one of the following is not an example of top 10 tourism employees like their job?
NOT tips
Tour operators and wholesalers are the main membership of:
NTA USTOA
66% of timeshare resorts are located in __________ (31%) and __________ (25%)
North America and Europe
What is the federal tourism agency for the United States that is concerned with research and policy?
Office of Travel and Tourism Industries
What is the federal tourism agency for the United Statesthat is concerned with research and policy?
Office of Travel and Tourism Industries
Which organization serves as the National Tourism Office for the United States?
Office of Travel and Tourism Industries (OTTI)
The official U.S. government tourism organization is:
Office of Travel and Tourism Industries.
Theme parks are concentrated in several city areas, with the most in:
Orlando, FL.
In the United States the first scheduled international air travel was by:
Pan American Airlines.
Which of the following concepts apply best?
Planning is absolutely essential to successful tourism.
Which of the following is not a core indicator of sustainable tourism?
Policy
the Plog model of tourism motivation asserts that "psychocentrics":
Prefer the familiar.
Prior to investing in lodging enterprises, data should be gathered concerning the:
Prior to investing in lodging enterprises, data should be gathered concerning the:
Which of the following areas of study is usually considered to be of greatest value in our efforts to understand travel behavior?
Psychology
What reason can be given for the importance of price stabilization for tourist purchases?
Rising prices automatically tend to reduce the volume of demand.
The first pleasure travelers were probably the:
Romans
Who were the greatest early road builders:
Romans
Who were the greatest early road builders?
Romans
Concerning travel during the era of the Roman Empire:
Romans were among the earliest patrons of seaside resorts.
Because of the inevitable aging of the population of tourist generating countries in the future, which of the following changes is most unlikely?
Since nearly half of all travelers are now headed by persons who are not married, greater efforts will be required to ensure that members of these households are given separate rooms at a reasonable rate.
Which of the following airlines is generally recognized as the first low-fare carrier in the
Southwest Airlines.
Which of these are not career possibilities for a tourism student?
Stock dealer
The founders of travel for modern humanity were the:
Sumerians
The founders of travel for modern humanity were the:
Sumerians.
Which of the following statements about Task Analysis is true?
Supply factors for development are essentially rigid.
which of the following would not normally be considered a "tourism icon"?
The Asian Tsunami
An individual travel counselor who seeks the most complete education can do this through:
The Travel Institute
An individual travel counselor who seeks the most complete education can do this through:
The Travel Institute.
Why do certain group of travelers seek particular holiday experience?
There is no one answer because of the complexity
Why do certain groups of travelers seek particular holiday experiences?
There is no one answer.
Which of the following is true of touristic expenditures?
They benefit all citizens in the community.
_______________ offer(s) employment opportunity in such position, as tour manager or escort, tour coordinator, tour planner, publicist, reservations specialist, accountant, sales representative, group tour specialist, incentive tour coordinator, offline supervisor,and managerial positions.
Tour Companies
___________ consist(s) of the collection and analysis of tourism data from both primary and secondary sources. This is related to consumer surveys, market studies, and so on.
Tourism Research
_______ and _______ are inextricably linked in Ch5.
Tourism and transportation
_______________ was signed by President Barack Obama on March 4 2010. This will have significantly operational, managerial, and funding impacts on the Department of Commerce. This establishes the corporation for travel promotion, a nonprofit entity, to communicate U.S. entry policies and otherwise promote leisure, business, and scholarly travel to the United States.
Travel Promotion Act
The most widely recognized organization in tourism is:
UNWTO
______________ (name of organization) serves as a global forum for tourism policy issues provides moral leadership for the vast international tourism sector, and is a practical source of tourism know-how for its members. This is well known for its statistics and market research. Its membership includes 154 countries, 7 territories, and more than 400 affiliate members representing local government. This contributes decades of experience in tourism to the sustainable tourism development goals of nations throughout the world.
UNWTO
The most widely recognized organization in tourism is:
UNWTO (WTO).
Which of the following statements is NOT true about the United States Travel Association (USTA)?
USTA is the prime governmental agency in promoting tourism.
Which of the following statements is NOT true about the United States Travel Association (USTA)?
USTA's objective is to promote travel to and within the United States. USTA develops programs to benefit the travel supplier and traveler. USTA has a research department that measures the economic impact of travel. Correct USTA is the prime governmental agency in promoting tourism. USTA provides a uniform voice for the segmented travel industry.
What major world organization started the WTO?
United Nations;
Which of the following organizations is the primary source of travel statistics and data in the United States?
United States Travel Association
Which of the following organizations is the primary source of travel statistics and data in the United States? (Hint: leading private tourism organization)
United States Travel Association (used to be TIA).
Which of the following is true when measuring demand through tax collections?
We must separate taxable purchases by tourists from similar purchases by local residents
Which of the following was the latest "Presidential Library and Museum" to be established to honor past presidents of the United States mentioned in the text?
William J. Clinton Presidential Library and Museum, Little Rock, AR
Types of levels of Destinations: Which of the following is least likely to be viewed as a "Tourism Destination" by potential investors?
a National Park, a historic site, or memorial which is in itself insufficiently significant to attract visitors
If the demand for aircraft seats is elastic over a narrow range of prices, an increase in fares (within that range) would result in:
a decrease in total revenue.
The successful experience of tourism combines:
a degree of novelty with a degree of familiarity. security of old habits with excitement of change. a degree of risk with a degree of safety. CorrectD. All of the Above
The American Hotel and Lodging Association is:
a federated association.
Probably the biggest single deterrent to tourism development is:
a lack of appreciation and enthusiasm of government and business leaders.
Bungalow-type accommodations, built mainly of natural materials and to modern standards of comfort and safety, will be acceptable to:
a large segment of the market.
Which of the following are not stakeholders in making decisions concerning a tourism destination?
a non-resident who does not travel
Companies that put together a tour and all its components, to sell them by itself, through retail outlets, and/or through approved retail travel agencies, is commonly called:
a tour operator or wholesaler.
Jane Smith is traveling from Texas to the Mayo Clinic in Minnesota for an extensive 5-day medical treatment. Thus, she is:
a tourist.
Many tourism analysts predict that globally by year 2020 tourism will
about double.
As tourism has grown globally, it has become
accessible to the masses.part of the life of millions.
Which of the following is not an approach to studying tourism?
accounting
Which of the following is not an approach to studying tourism?
accounting.
The cruise industry (using U.S. ports) has:
actually tripled business in the past 10 years. carried over 12 million people in one year. only attracted about 5-6 percent of the U.S. population. Correct All of the above
Visitor expenditures ultimately benefit:
all businesses, professional services, and government.
The Olympic Games in Greece offered visitors:
all of the information
The first seaside resorts of Britain were:
all of the information
In tourism terminology:
all of the statements are true
Many industry analysts predict that global tourism will:
almost double in the next 10 years.
From the standpoint of general recognition of tourism's importance in an area, which measure of demand is the most meaningful?
amount of money spent in the area
Shopping as related to tourism is:
an attraction in itself. mainly done in gift and souvenir places. exemplified in Mall of America. part of hotel operations. Correct All of the above.
Widespread adoption of technology increases productivity and reduces costs. In tourism, technology has been:
applied mainly to airline reservations, and information.
The superstructure of a tourism destination includes those facilities that:
are constructed primarily to support tourism visitation and visitor activities.
The Plog model of tourism motivations asserts that "allocentrics":
are highly adventurous.
In most cases regional tourist promotion organizations
are made up of all kinds of firms and government units that have an interest in developing tourism.
In most cases regional tourist promotion organizations:
are made up of all kinds of firms and government units that have an interest in developing tourism.
Greyhound lines:
are the only nation-wide bus line. utilize a bus passenger reservation system. do very little charter business. Correct All of the above.
Cultural activities:
are well suited to attracting tourists.
The probable future of international tourism to the years 2020 is that it will grow:
at a rate of about 4.3 percent per annum.
The basic purpose of market segmentation is to locate:
attractive opportunities.
A group of visitors with a narrow range of motivation would:
be interested in a destination offering many experiences.
Successful marketing of tourism products should:
begin with an understanding of customer needs.
What is meant by "life-seeing tourism?"
being hosted by a local person who is familiar with his or her field of interest and engaging in a planned program of activities
Franchised restaurants are big business. This is because they:
benefit from national advertising. enjoy mass buying power. obtain advice from experienced management. have low unit costs. Correct all of the above.
What is the most energy efficient mode of transportation in the city?
bus
Which of the following travelers are tourists?
bus drivers commuters airline crew members all of the above. Correct none of the above.
How do we match the supply of hotel rooms with demand?
by application of a mathematical formula based on factual data and estimates concerning visitors
If a hotel or restaurant is franchised, the property is mostly commonly owned:
by the local franchisee.
Disadvantaged rural and ethnic areas in the United States:
can use tourism to diversify and improve their economic base
Disadvantaged rural and ethnic areas in the United States:
can use tourism to diversify and improve their economic base.
Tourism suppliers will be under future inflationary pressures. Thus:
competition will keep costs of travel under control.
What is silk road?
connected the east and west regions supplying many different connections (ex. religious, cultural)
Travel agencies that have contracts with one or more airlines—those enabling them to distribute tickets at sizable discounts are called:
consolidators
The majority of states in the U.S. promote tourism using a regional or area breakdown within the state. The reason for doing this is:
consumer demand for area information is greater than demand for statewide information.
The majority of states in the U.S.promote tourism using a regional or area breakdown within the state. The reason for doing this is:
consumer demand for area information is greater than demand for statewide information.
Destinations seek to establish witch museums in order to:
create a difficult to replicate, unique image for the destination.
Which of the following is not a viable method for forecasting tourism demand?
critical path analysis
Concerning sources of agency revenues, the following apply:
cruises and tours produce the best commissions.
All decisions pertaining to the management of the hotel should begin with the:
customers and guests.
According to a recent survey, the number of U.S. travel agencies is:
decreasing
In modern times, the need for overnight accommodations was expanded by the:
development of various modes of transportation.
According to Travel Weekly, which of the following "Favorite Things To Do" is most favored by European-bound travelers?
dining at restaurants
A marketing manager for a tourism supplier will choose channels by:
discovering from experience which combination is effective.
In tourism terminology:
domestic tourism is internal tourism plus inbound tourism. national tourism is internal tourism plus outbound tourism. international tourism is inbound tourism plus outbound tourism. Correct all of the above are true.
What are the top two touristic activities?
eating and shopping
Important forces impacting the future of tourism are:
economic forces. a decline in the mega-nation and rise of the city state. quest for stability and security. emergence of the knowledge based society. Correct All of the above.
The Grand Tour for English scholars is/was:
educational and training ground and still practiced today.
Demand for tourism in general is thought to be income:
elastic.
The main purpose of tourism policy is to:
ensure maximum benefits to all the stakeholders of the destination.
Ecotourism
environmentally friendly travel. a tool for conservation. ecologically responsible tourism. Correct All of the above.
Travel for religious reasons such as pilgrimages:
established travel as an important activity in one's life.
Theaters, museums, libraries and similar national institutions usually are:
excellent tourist attractions.
A person traveling away from home for less than 24 hours is called a:
excursionist
Which of the following methods of gathering primary data comes closest to real life tourism situations?
experimentation
Which market segmentation doesn't get major impacted by the economy? (choose the best answer)
food industry
The U.S. Scenic byways program is:
found in all 50 states.
Travelers are seeking destinations that provide a wide range of activities in which to participate while traveling on vacation. Which of the following activities do travelers regularly put at the top of their list of things to do?
go shopping
Infrastructure is best provided by:
government and developers cooperating.
What will most affect tourism's future?
government policies. the manner in which it is planned and developed. the input of the public which is involved. environmental factors. Correct all of the above
Employment in the tourism sector is expected to:
grow faster than other economic sectors
Employment in the tourism sector is expected to:
grow faster than other economic sectors.
Rail passenger travel world-wide is expected to:
grow in Europe with high-speed trains. increase with the "chunnel" (English channel). serves a growing market in the U.S. in certain corridors.
The most recent trend in the gambling industry is:
growth of gambling casinos owned by Native Americans.
A current travel agencies trend is:
growth of home-based agents
A current travel agencies trend is:
growth of home-based agents.
Nationwide, the motor coach industry is characterized by:
having mostly companies providing charter and tour services.
The main sources of ideas for formulating questions on pleasure travel motivation come from:
historical and literary accounts of travel. the discipline of psychology. current practices of tourist industry researchers.
Which of the following aspects of a destination's culture is likely to attract visitors to a destination?
history of the destination the paintings, sculptures and attractions of the destination the way food is grown, processed and eaten music and dance of the destination Correct All of the above
Jobs such as general manager, accountants, director of sales, bellhops, and maintenance workers can be provided by: ___________________________________.
hotels, motels, and resorts.
Jobs such as general manager, accountants, director of sales, bellhops, and maintenance workers can be provided by:
hotels, motels, resorts
Market segmentation is a process of:
identifying groups of customers with similar characteristics.
Which of the following would not normally be viewed as an element of a destination spirit of hospitality and culture?
in-house programs to share resident spouses with visitors
One of the major induced (or indirect) effects of tourism economically is on:
income (the multiplier).
One of the major induced (or indirect) effects of tourism economically is on:
income (through the multiplier).
Seasonal fluctuations in demand are a problem in most areas. A recommended method of leveling out demand is to:
increase multiple-use possibilities.
The "rippling" or "multiplier" effect of tourist spending ultimately:
increases the economic impact of tourist spending.
The world's hotel inventory is:
increasing about 2.5 percent per year.
International tourist arrivals are (in the past 15 years):
increasing rapidly.
Which of the following factors does not affect tourism's future?
individual factors
Which of the following definitions best describe a "digital nomad" in tourism?
individuals who have grown up with the Internet—and when now traveling have an appetite for connecting with people and content at all times
Tourism development is usually viewed as bringing with it positive economic results. However, there are potential negative economic results to be considered. Among these negative economic results are:
inflationary pressure, overdependence on tourism and environmental costs.
One of the most important motivations for travel is:
interest in the culture of other people.
Tourism from Brazil to the U.S.:
is an export for the U.S.
The organization of tourism:
is complex and involves literally thousands of units.
Cultural tourism:
is concerned with people learning about each other's way of life.
The U.S. Forest Service:
is part of the U.S. Department of Agriculture. maintains 193 million acres in their system. administers grasslands. Correct All of the above.
As a tourism marketing tool, television:
is usually too expensive for small businesses to use. can often be effectively and economically used by individual businesses by participating in group advertising sponsored by a Chamber of Commerce or a tourist association. is most effectively used when marketing a tourist destination area or a major tourist attraction. Correct all of the above.
An advantage of the survey method of gathering data is that:
it goes directly to original sources of information.
Las Vegas has achieved its current level of success, primarily due to:
its emphasis on entertainment as its primary attraction.
An internship provides the opportunity to:
learn practical skills acquire valuable experience develop a further understanding of a field develop professionalism Correct all of the above
Zoning is a process whereby land use is designated according to:
legal types of use.
A resource use problem that nearly always occurs when planning to increase tourism supply is whether to:
limit the resource to a single use or develop it for multiple use. develop the resource as a single season destination or for multiple season use. develop natural resources that are near large concentrations of population or those that are far from population centers. develop natural resources through private enterprise or through the government sector. Correct All of the above.
Total dollar volume of U.S. travel agencies (including online agencies) over the past decade has:
made dramatic growth.
Total dollar volume of U.S. travel agencies over the past decade has:
made dramatic growth.
The Phoenicians became all but:
mainly passenger carriers
The Phoenicians became all but:
mainly passenger carriers.
The Olympic Games in Greece offered visitors:
mainly superlative athletic performances. sacrifice. religious observances. artistic performances. Correct All of these.
The ultimate purpose of a regional tourist association is to:
market effectively its attractions.
The difference between a selling and a marketing approach is that:
marketing emphasizes profits through customer satisfaction.
The optimum price for a hotel room would be one that:
maximizes profits.
Which of the following is not an economic benefit of tourism?
may cause changes in patterns of family life
Which of the following factors contribute the least to the competitiveness of a tourism destination?
minimum wage levels at the destination
The maturity stage of a product life cycle is characterized by:
modest growth or leveling off of sales accompanied by declining profits.
Today's travelers from knowledge-based societies are seeking:
more interaction with local residents. more time at a destination.
The world's airlines now carry over ________ passengers yearly: (roughly)
more than 2 billion
As travel motivators, how would attractions rank with transportation?
much more important
All but one of the following are trends in outdoor recreation:
nearly 50 percent of all Americans are "outdoor" people.
Rental cars, though important in the U.S.are:
none of those statements
In the technical sense travel is:
not distinguishable from tourism.
In the technical sense, travel is:
not distinguishable from tourism.
Ecotour companies should:
obtain maximum goods and services from local people.
Tourism:
offers a strong incentive for cultural development.
How successful are the joint promotional efforts of private industry and government?
one of the best plans, effective and efficient.
Many of today's tourists are able to enjoy the experience:
only through a strong foundation of familiarity.
Stagecoach travel became popular in the U.S. prior to the Civil War. Such travel gave rise to:
ordinaries
According to the National Sporting Goods Association, the top outdoor recreation adventure activity was:
overnight vacation camping.
The earliest transient guest rooms were:
parts of private dwellings.
The very earliest transient accommodations were:
parts of private dwellings.
Compensation to distributors by the suppliers is typically done by:
paying a commission on each sale.
Which of the following is not one of the "extremities" of international traveler preferences?
pleasurable-distasteful
The Romans traveled mainly for:
pleasure
Of the following, which is the least effective way for a hotel to participate in the development of local culture?
post museum hours on a bulletin board provide schedules of cultural events for guests and arrange for tickets provide programs of local music and dance dress employees in local costumes Correct display paintings (and other art forms) of local artists
Today's tourism has been recognized as part of the world's mainstream of societal concerns and is:
praised for its contributions to improving the environment. helping the growth and recognition of cultural identities. showcasing the differences of peoples' lifestyles. All of the above. Correct None of the above.
The Plog model of tourism motivation asserts that "psychocentrics":
prefer the familiar.
Which of the following is NOT one of the commonly recognized operating sectors of the tourism industry?
promotions sector
If a developing country wishes to attract mass tourism it must:
provide facilities based on Western standards.
Tourism policy fulfills which of the following functions:
provides a common direction and guidance for all tourism stakeholders. provides a framework for public/private discussions on the role and contributions of the tourism sector to the economy and to society in general. facilitates consensus around specific strategies and objectives for a given destination. allows tourism to more effectively interface with other sectors of the economy. Correct All of the above.
What technical services does UNWTO provide?
provides an international clearing house for information
Tourism development should aim at:
providing a framework for raising the living standard of the people through the economic benefits of tourism. developing an infrastructure and providing recreational facilities for visitors and residents. ensuring types of development within visitor centers and resorts that are appropriate to the purposes of those areas. Correct All of the above.
The world's oldest commercial business is:
providing overnight accommodations.
Which of the following areas of study is usually considered to be of greatest value in our efforts to understand travel behavior?
psychology
Which of the following disciplines contribute to our understanding of tourism?
psychology economics geography law Correct All of the above.
There are three main sources of ideas to assist in answering questions about travel motivation: 1) history and literature , 2) the contribution of ___________________ 3) the current market research practices
psychology theory
Thomas Cook was the first:
rail excursion agent.
Market segmentation is a process of:
recognizing groups of buyers on the basis of meaningful characteristics.
Hotels can be classified as:
resort, city, airport, suburban, highway. full service, luxury, all-suite, moderately priced limited service. 5, 4, 3, 2, and 1 star. full service, limited service, resort suite, convention. Correct all of the above.
Which of the following is an example of tourism infrastructure?
roads
One of the advantages of using secondary sources of information rather than primary data is that:
secondary data usually can be gathered faster and at less expense.
Tourism Policy is essentially a:
set of guidelines that provide a framework for decision-making affecting tourism development within a destination.
In Pearce's travel needs ladder shows that:
several levels can work together.
Primary sources of data:
should only be gathered after secondary sources have been exhausted.
International tourist arrivals have:
shown strong growth since 1950.
Lists of items relevant to why people travel are often used but these:
sometimes are mixed with destination
Lists of items relevant to why people travel are often used, but these:
sometimes are mixed with destination attributes.
Populations of the knowledge-based developed nations will likely be most interested in:
special interest travel.
__________________ include such organizations as incentive travel firms, business meeting and convention planners, corporate travel office, hotel representatives, travel consultants, trade shows, and supplier sales offices.
specialty channelers
The earliest known tourist attractions were (was) the:
sphinx. three great pyramids at Giza.
The famous English tavern was originally built mainly for travelers by:
stagecoach
Which of the following is NOT a job requirement for tourism:
statistical skills
Which of the following is NOT a job requirement for tourism:
statistical skills
The Grand Tour for English scholars is/was:
still practiced today.
All but one of the following were motivations for Romans and Middle Ages travelers.
study and personal self-actualization.
All of the following were motivations for Middle Ages travelers except:
study and personal self-actualization.
Anthropography is a science by which we can:
study the varieties of man and their geographic distribution.
Personal interviews and mail or telephone interviews are a part of the ____________ method in tourism research.
survey
Which of the following is the most common type of travel arrangements made by agencies:
taking a cruise vacation.
The built environment is:
that created by humans
The built environment is:
that created by humans.
A number of systems for grading and classifying hotels are in use throughout the world. According to your text, which system is the most satisfactory?
the 5 star system
Which of the following would not normally be considered a "tourism icon"?
the Asian Tsunami
Carrying Capacity of a tourism destination is best defined as:
the ability of the destination to support different levels of tourism.
Meeting planning is a growing profession because:
the convention market is growing.
The preservation of history and the quality and management of museums is of utmost importance for successful tourism. Which of the following is one of the greatest criticisms of today's historical museums?
the explanations of the exhibits are provided in only one language
The World Travel and Tourism Council (WTTC) is:
the forum of global business leaders in travel and tourism.
Which of the following does not directly affect the demand for travel to a particular destination?
the income level of the host region
To turn potential tourism supply into actual supply, the first obstacle to overcome is:
the lack or inadequacy of access routes.
The TTRA is:
the largest travel research organization.
Which of the following factors contribute the most to the competitiveness of a destination?
the location of the destination in relation to its major markets
The particular blend of controllable marketing variables that a firm uses to achieve its objectives in a target market is called:
the marketing mix.
In general terms, a formal tourism policy for a given destination will address such areas (at the national level) as:
the nature and direction of product development and maintenance. transportation access and infrastructure. regulatory practices (e.g., airlines, travel agencies). environmental practices and restrictions. Correct All of the above.
Really, tourism today is mainly available to:
the privileged class. the middle class. millions of people. the masses. Correct all of the above.
Tourism for the masses began with the development of:
the railroad
Tourism for the masses began with the development of:
the railroad.
In general terms, a formal tourism policy for a given destination ignores such areas (at the national level) as:
the selection of magazines for week-end get-a-way ads.
Establishing the optimum capacity destination will depend upon the:
the size of the attraction. welfare of the plants and animals. satisfaction of the visitors. the resources preservation. Correct All of the above.
The major advantage of travel studies conducted by universities is that:
the studies are usually conducted without bias by scientifically trained professionals.
Tourism distribution channels are similar to other basic industries as:
their products flow to the consumer from the wholesaler. the products can be held in storage until a sale is made. the consumer can buy the product cheaper from the supplier. most suppliers' ads tell the buyer to go directly to them. Correct None of the above.
The study of tourist motivation requires a:
theoretical approach
The study of tourist motivation requires a:
theoretical approach.
Parks are important resources that attract visitors, thus:
there are both private and publicly owned parks. all levels of government can and do provide parks. American countries have parks as primary attractions. the U.S. National Park system comprises 393 locations. Correct All of the above.
"Virtual reality" in tourism means that:
there are technological devices supposedly simulating an actual visit.
The travel needs ladder of Pearce proposes that:
there is a hierarchy of travel motives. people start at different levels. levels are changed during their life cycle. levels are or can be inhibited by various factors. Correct All of the above.
When describing specialty channelers we mean that:
they are specialty intermediaries. they include incentive travel firms, corporate travel offices.
From an international touristic point of view, one of the principal weaknesses of museums is that:
they often have exhibits labeled in only one language.
Motor coach travel appeals mostly to:
those living in rural areas or in small towns. lower income, non-business travelers.
The world's largest industry is:
tourism
Tourism is an "invisible" export because:
tourism constitutes non-merchandise transactions.
Demand for tourism is income elastic because:
tourism depends on discretionary income.
Repeat business is best assured when:
tourism product prices are substantially lowered. word-of-mouth advertising is positive.
The world's largest industry is
tourism.
Jane Smith is traveling from Texas to the Mayo Clinic in Minnesota for an extensive 5-day medical treatment. Thus, she is a:
tourist
All of the following are true about travel agencies except:
travel agencies typically function at both the retail and wholesale level.
Social tourism may be partially defined as:
travel for those with low purchasing power.
To be tourists, travelers may be:
traveling for business purposes.
To be tourists, travelers may be: (the most appropriate answers)
traveling for business purposes.
Tourism is the backbone of the economy of Nirvana. The industry is given top priority by the government that recognizes the high stakes involved. Given only data on annual arrivals of tourists to Nirvana, which method of projecting future demand should be recommended?
trend analysis
According to Professor Pearce, successful business practice in tourism depends mainly on:
understanding the consumer.
According to Professor Pearce, successful business practice in tourism depends mainly on: (Hint:Psychology)
understanding the consumer.
Tourism suppliers use a distribution system because:
using distribution is the most productive and efficient.
As a developer you wisely advise your architect to design the building:
using indigenous designs.
Rental cars, though important in the U.S., are:
usually rented in a package with air travel. found at most large city airports but not at mid-sized or smaller ones. one of the few forms of transportation having a small, slow growth. mainly owned by a few very large companies like Hertz and Avis. Correct None of the above.
How important to tourism are attractions?
very
Visitor days as a measure of demand is:
visitor arrivals x average length of stay.
Amusement parks and theme parks:
were created in Europe. oldest operating park is Bakken in Klampenborg, Denmark. oldest operating park in U.S. is Lake Compounce in Bristol, Connecticut. Correct All of the above.
In regional planning for tourism development, one of the first things to be considered by any planning body should be:
where hotels will be located.
Tours can be created and marketed by:
wholesalers. retail travel agencies. airlines working with tour wholesalers. travel suppliers. Correct All of the above.
How is social tourism usually financed?
with the traveler's own money augmented by subsidy from employer, labor union, or the government
The size of the U.S. tourism industry in 2011 was forecast by USTA at about:
$805 billion.
