mg 350 ch 8 ex:

correctly order the rational decision making process: Select the best alternative Define the decision. Identify the alternatives. Implement the chosen alternative. Evaluate the alternatives. Evaluate the results.

1. define the decision. 2. identify the alternatives 3. Evaluate the alternatives. 4. Select the best alternative 5. Implement the chosen alternative. 6. Evaluate the results.

Groupthink occurs when a team desire for consensus overwhelms the desire to reach the best outcome. As a team leader, which tactic can you use to minimize the potential for groupthink in your team's decision making? Refrain from setting a deadline. Ask for the team to unify behind one decision. Assign at least one member to play the role of devil's advocate. Make your own opinion clearly known.

Assign at least one member to play the role of devil's advocate.

As a member of a team of subject matter experts in the management of engineering projects, you need to organize discussions in a way that facilitates participation by all the experts. Which team decision-making approach will be best in ensuring input from the team experts? Nominal group technique Focus group technique Interacting group approach Delphi group technique

Delphi group technique don't meet in person // ensures that experts in the group participate and provides the chance to build consensus.

While Liz likes the structure provided by the rational decision-making process, you caution her that it has some shortcomings. Why is the rational decision-making process difficult to apply completely in many situations? Check all that apply. Managers are limited by their values and unconscious beliefs. Managers usually have the resources to consider numerous alternatives. Managers do not always evaluate situations rationally. Managers cannot always obtain complete and accurate information. Managers may lack the resources to explore creative solutions. Managers do not always evaluate situations logically. Managers often make decisions that are not based on facts and logic. Managers usually have time to research new and novel alternatives.

Managers are limited by their values and unconscious beliefs. Managers do not always evaluate situations rationally. Managers cannot always obtain complete and accurate information. Managers may lack the resources to explore creative solutions. Managers do not always evaluate situations logically. Managers often make decisions that are not based on facts and logic.

what are the advantages of group decision making?

More information and knowledge are available. More alternatives are likely to be generated. More acceptance of the final decision is likely. Enhanced communication of the decision may result.

what are disadvantages of group decision making?

The process takes longer than individual decision making, so it is costlier. Compromise decisions resulting from indecisiveness may emerge. One person may dominate the group Groupthink may occur.Better decisions generally emerge

Imagine that your friend Molly has applied to attend universities only located in New York, which means she will encounter cold weather and snow in the winter. Assuming she is accepted at those schools, Molly will choose a school with a state of _______ regarding the weather she can expect. def: is a condition in which the decision maker knows with reasonable certainty what the alternatives are and what conditions are associated with each alternative.

certainty

Russ's coffee shop and three other mom-and-pop stores formed a ___________ to oppose plans for opening a large chain store on their street. def: an informal alliance of individuals or groups formed to achieve a common goal. Here, the small shops are uniting in their goal to oppose the entry of a chain store that may negatively impact their businesses.

coalition

intuition, satisficing, or escalation Last month, the Pilots Association held a meeting to discuss its plans for next year. Last year, the group spent more than $50,000 to develop plans for a new airport hub. The hub was criticized by airport officials, who suggested that they would not be interested in the project at any time. The group decided to continue developing their plans, because they had already invested so much in the project. Lana is a marketing manager for Prika Software. Prika makes a product called "App Finder," which helps people find the apps they want to have on their cell phones. Last year, Prika sold only 4,000 copies of App Finder at $5.00 each, and projections for this year aren't much higher. This year, Lana wants to spend $75,000 to create a new home page for the product, because her company has already spent $100,000 in development.

escalation

intuition, satisficing, or escalation Brody is an experienced manager who needs to hire a new financial analyst. There are five people who might be right for the job. When Brody meets the first applicant, he knows instantly that he doesn't like her and doesn't want her working for him. As a result, he cuts short his interview with her and moves on to the next candidate. Nolan is the director of the Lycarta Society, an organization dedicated to identifying art forgeries throughout the world. Nolan has been doing his job for almost 20 years, and he is a particular expert in the works of Jackson Pollock, an American painter. Last week, Nolan simply glanced at a painting, and he was able to instantly say that it had not been created by Pollock, with virtually no information other than a quick visual scan of the piece.

intuition

A friend asked if you would like to open a deli near your school's campus, where there are very few inexpensive places to eat. Although a deli probably would be successful, you declined; even the possibility of losing money made you too nervous due to your low ________ . def: is the extent to which a decision maker is willing to gamble when making a decision.

low risk propensity

Imagine that you are on the new business development team in your company. The team has been tasked with identifying a prospect list in a new sector. Which team decision-making approach will be best given the need for the team to be innovative in the generation of ideas? Interacting group approach Nominal group technique Delphi group technique Focus group technique

nominal a face-to-face technique that is useful for generating creative and innovative ideas. The Delphi group technique ensures that experts in the group participate and provides the chance to build consensus. The interacting group technique encourages discussion and open disagreements as the team seeks the best outcome. There is no focus group technique in team decision-making. In the scenario described, the nominal group technique is best because of the desire for idea generation.

programmed or nonprogrammed decision? The decision you make every day about whether to feed your dog, your Starbucks order

programmed

intuition, satisficing, or escalation Noah works at a coffee shop that offers a special limited edition drink during the month of June. It is always a hassle to get his colleagues to agree on the special drink, so he started providing them with a different sample each morning starting well before June. One day, every employee agreed that the daily sample would be a good choice to use as the limited edition beverage in June, so they chose that drink as the special and didn't taste any more samples. Mara and her sorority sisters decided it would be fun to dress in matching outfits for an upcoming event. The sorority sisters met at a clothing boutique, where they began pulling items off the racks and got a variety of reactions. Mara showed everyone a short-sleeve Michael Kors dress with a scoop neckline and A-line silhouette. Every sorority sister thought it looked good. There happened to be enough in stock and, better yet, it was on sale! They decided that everyone would buy the Michael Kors dress. Mikaela started attending a Zumba class on Tuesday and Thursday afternoons and found that it gave her a good workout, so that has been her exercise routine everyday since. The _______ involved in this decision-making process ensures Mikaela exercises on a regular schedule.

satisficing

a condition in which the decision maker knows with reasonable certainty what the alternatives are and what conditions are associated with each alternative

state of certainty

a condition in which the availability of each alternative and its potential payoffs and costs are all associated with probability estimates.

state of risk

condition in which the decision maker does not know all the alternatives, the risks associated with each alternative, or the likely consequences of each alternative Imagine that your friend Debbie has lived all her life in Yuma, Arizona, and has never traveled far from her hometown, but has applied to colleges in Idaho, Michigan, New Hampshire, and Florida. Despite her ___________ , Debbie thought moving to a previously unexplored city might be interesting.

state of uncertainty