MGMT 309 - Chapter 8

In the following table, identify the order in which these steps are usually taken. Define the decision

1

In the following table, identify the order in which these steps are usually taken. Identify the alternatives

2

In the following table, identify the order in which these steps are usually taken. Evaluate the alternatives.

3

In the following table, identify the order in which these steps are usually taken. Select the best alternative

4

In the following table, identify the order in which these steps are usually taken.I Implement the chosen alternative

5

In the following table, identify the order in which these steps are usually taken. Evaluate the results

6

Businesses commonly rely upon groups to make decisions because of the many advantages to group decision making. Which of the following are advantages of group decision making? Check all that apply.

Acceptance of the final decision is more likely Better decisions usually result

Lana is a marketing manager for Prika Software. Prika makes a product called "App Finder," which helps people find the apps they want to have on their cell phones. Last year, Prika sold only 4,000 copies of App Finder at $5.00 each, and projections for this year aren't much higher. This year, Lana wants to spend $75,000 to create a new home page for the product, because her company has already spent $100,000 in development.

Escalation

By not recognizing her _______ , Debbie repeatedly took her 8-year-old laptop for repairs, even though the repair costs were greater than the price of a brand-new, faster laptop with much more memory.

Escalation of commitment

Nolan is the director of the Lycarta Society, an organization dedicated to identifying art forgeries throughout the world. Nolan has been doing his job for almost 20 years, and he is a particular expert in the works of Jackson Pollock, an American painter. Last week, Nolan simply glanced at a painting, and he was able to instantly say that it had not been created by Pollock, with virtually no information other than a quick visual scan of the piece.

Institution

You are working as part of a team tasked with identifying potential problems in the company's code of ethics. It's important that flaws in the code be discovered before it is finalized and that means the team should be willing to disagree with each other as the code is discussed. Which team decision-making approach will be best for ensuring the members can openly discuss, argue about, and agree on the best outcome?

Interacting group approach

If your team is going to develop a contingency plan for this situation, which of the following questions should they ask?

Let's think about what we should do in the following situations: 1) If we see the same number of students in dorms next year as are in dorms this year; 2) If the number of students in dorms goes down by at least 10%; 3) If the number of students in dorms increases by at least 10%. What different, specific actions should we take in each situation?

What time-frame should the group consider for this plan?

Long-term (Five years or more)

While Paula likes the structure provided by the rational decision-making process, you caution her that it has some shortcomings. Why is the rational decision-making process difficult to apply completely in many situations? Check all that apply.

Managers do not always evaluate situations rationally. Managers are limited by their values and unconscious beliefs. Managers cannot always obtain complete and accurate information.

In 2020, Facebook announced plans to introduce a mobile gaming app designed for live gameplay. The app took several years to develop and was tested with users for 18 months before its release. The decision Facebook made to develop a mobile gaming app is a:

Nonprogrammed Decision

Your company typically increases each department's budget by a certain percentage over the prior year's budget. However, this year managers were asked to consider whether each budget item is still necessary and whether new budget items are needed to meet the department's needs. As a result, this year's budget process is a:

Nonprogrammed Decision

After you review the six steps with Paula, she asks for an example of how to define the decision as she decides whether Gingerforge should start manufacturing patio furniture. Which of the following is the correct example to give to Paula?

Paula would articulate the specific issue to be decided: whether Gingerforge should add wrought-iron patio furniture to its product line.

If you are concerned about groupthink negatively influencing your team's decisions, which tactic could you use to minimize the potential for groupthink?

Plan for follow-up meeting where divergent opinions can be expressed

Every morning when you walk into Starbucks, you order the same thing: a venti green tea Frappuccino with extra whipped cream. You can't drink anything else at Starbucks because you don't like hot beverages, coffee, or black tea, and you like your beverages tall and creamy. Your decision about what to order at Starbucks today is a:

Programmed Decision

You are the CEO of a large scanner manufacturer. You just caught a department manager embezzling money from your company. The decision you make about whether to fire the department manager is a:

Programmed Decision

Mara and her sorority sisters decided it would be fun to dress in matching outfits for an upcoming event. The sorority sisters met at a clothing boutique, where they began pulling items off the racks and got a variety of reactions. Mara showed everyone a short-sleeve Michael Kors dress with a scoop neckline and A-line silhouette. Every sorority sister thought it looked good. There happened to be enough in stock and, better yet, it was on sale! They decided that everyone would buy the Michael Kors dress.

Satisfaction

Mikaela started attending a Zumba class on Tuesday and Thursday afternoons and found that it gave her a good workout, so that has been her exercise routine every since. The _____ involved in this decision-making process ensures Mikaela exercises on a regular schedule.

Satisficing

Suppose your team wants to encourage people to collect and sell as many overstuffed chairs as possible next year. Which of the following actions are most likely to make that goal a reality?

Set a specific, measurable goal for the group, such as collecting 50 overstuffed chairs and selling 25 of them. Tell the group that if they can sell 25 chairs, you will take them out for a pizza party.

Imagine that your friend Debbie has lived all her life in Yuma, Arizona, and has never traveled far from her hometown, but has applied to colleges in Idaho, Michigan, New Hampshire, and Florida. Despite her _____ , Debbie thought moving to a previously unexplored city might be interesting.

State of uncertainty