MGMT 310 Chapter 8

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A leadership approach is most likely to be successful when a leader of a firm a. rewards achievement with nonpay perks such as new assignments. b. keeps a tight rein on his employees to ensure that they follow orders. c. discourages monetary rewards for achievement. d. refrains from establishing and abiding by a clear set of rules and values.

a

The artifacts of an organization are a. a set of assumptions that point to the underlying essence of why members of the organization act as they do. b. its visible organizational structures, processes, and languages. c. the personal beliefs, values, and opinions held by its employees. d. the profits that it plans to make in the next three quarters.

B

Which of the following best describes the kind of culture that leads to success over the long term? a. Static and unchanging b. Dynamic and responsive c. Tied exclusively to the founder d. Formal and regimented

B

Which of the following statements is true about organizational culture? a. Organizational culture is rarely related to performance. b. Rewards and incentives have no impact on company cultures. c. Culture provides employees with a road map and a set of rules for how work gets done and how people interact in the company. d. All aspects of culture are obvious from the moment you walk into an organization.

C

A manager would examine the company's __________ to learn how employees are likely to respond to problems.

Culture

Cultures that form around geographic or organizational units in a company are called a. micro cultures. b. intracultures. c. counter cultures. d. subcultures.

D

_____ is the process of understanding how work gets done and how individuals should interact in an organization.

Socialization

Which of the following is a consequence of having a strong organizational culture? a. A strong culture can make adapting to change more difficult. b. It results in ambiguity of job roles as the organization's expectations are not explicitly stated. c. An organization with a strong culture tends to experience high levels of employee turnover. d. It often results in employees being detached and reluctant to take up responsibility for the overall business performance.

a

Which of the following is true of organizational culture? a. The power structure of a company can help one decipher its culture. b. An organization with a strong culture is one where no punishment system exists. c. Organizational culture and organizational design are independent of each other. d. Organizations with strong cultures emphasize individualism over collectivism.

a

The first stage of the process by which organizational commitment is achieved is?

compliance.

During acquisitions and mergers, the most challenging goal to meet is to

fully merge the two cultures into a new one.

In a formal organization, the backbone of culture generally begins with?

the founder of the organization.


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