MGMT 320 - Quiz 3

Video teleconferencing impacts the number of business travelers who fly. This is an example of _____ to the airline industry.

competitors

Which of the following is a reason that virtually every organization is affected by the international dimension?

Advances in transportation and communication technology

Which of the following is ultimately related to how well an organization understands, reacts to, and influences its environment?

Effectiveness

The internal environment of a corporation consists of

a board of directors. the physical work environment. employees. the investors in the business.

The extent to which the environment is relatively stable or dynamic is referred to as the degree of

change

A dynamic environment is one that

changes rapidly and/or frequently

One of the basic frameworks used to describe how environments affect organizations is

environmental change and complexity.

An organization's general environment

includes a set of broad dimensions. includes forces in its surroundings. refers to the overall context of the environment. is not necessarily associated with specific organizations.

A(n) _____ would come under the heading of the economic element of the general environment.

increase in unemployment

Competitive rivalry would be exemplified by

price wars

Home Depot has a relatively narrow focus, limited product line, constant suppliers, and consistent competition. Its level of uncertainty is

simple/stable

The _____ is the portion of an organization's environment that deals with morals, values, and demographic characteristics.

sociocultural element of the general environment

The least environmental uncertainty is faced by organizations with a _____ environment.

stable and simple

Twenty years ago most business failures were attributed to poor inventory management. Today point-of-sales terminals are used at the checkout counters of most retail stores. These terminals allow retailers to know what is selling, to see what needs to be reordered, and to better satisfy customers while not overinvesting in inventory. Point-of-sales terminals have greatly influenced how retailers interact with the _____ dimension of the general environment.

technological

The level of _____ faced by organizations is determined by the degree of homogeneity and the degree of change in their environments.

uncertainty