MGMT 331 - HR Final Test

Grievances:

formal complaints

Expectations of a fair exchange of employment obligations between an employee and employer

psychological contract

Complaints to governmental agencies by employees about their employers' illegal or immoral acts or practices

whistle blowing

An employee's voluntary termination of his or her employment because of harsh, unreasonable employment conditions placed on the individual by the employer

Constructive discharge

The most drastic step a manager could take in response to an employee offense:

Firing / dismissal / termination

A weather related accident is considered a workplace accident:

FALSE

HMOs and PPOs both allow for individuals to continue to establish relationships with physicians who are outside of the HMO and PPO network?

FALSE

OSHA standards are vague which has made them difficult to enforce?

FALSE

OSHA's inspectors do not have to show ID to search a building?

FALSE

Some states provide rights to employees that are lesser than those provided the FMLA (family medical leave act)

FALSE, they provide GREATER rights

Also called fitness-for-duty or performance-based testing, it measures whether an employee is alert enough to work

Impairment testing

Defective equipment is an example of an unsafe condition?

TRUE

Employee recognition programs is an example of nonfinancial compensation element?

TRUE

HDAP is a high deductible but lower premiums for workers and a health spending accounts to which employers contribute funds employees can keep if they leave an organization?

TRUE

HMOs and PPOs are both form of managed care?

TRUE

Paid for time not worked (leaves) represents an employer's most costly benefit?

TRUE

Worker's comp benefits can be medical or monetary ?

TRUE

The right of an employer to fire an employee without giving a reason and the right of an employee to quit when he or she chooses

employment-at-will relationship

The decision whether a pension plan should be offered is the responsibility of the:

Employer

Helps employees pay college expenditures

529 College savings

To help employees pay for the college expenses of their children and other family members and increasing number of companies are offering ______

529 college savings plans

a term applied to different employee complaint or dispute resolution methods that do not involve going to court

Alternative dispute resolution

The term pay-for-performance can encompass all of the following EXCEPT:

Base salary

Collapsing different salary grades into wider salary bands;

Broadbanding

Collapsing many salary grades into a few wide salary bands is known as:

Broadbanding

This mandates employers make healthcare coverage at the same rate the employer would pay available to employees, their spouses and their dependents upon termination of employment, death or divorce

COBRA - Consolidated Omnibus Budget Reconciliation Act

This enables employees to choose their benefits that suit their own needs:

Cafeteria plans

_____ enable individual employees to choose the benefits that are best suited to their particular needs.

Cafeteria plans

A pension plan where the amount that an employee is to receive upon retirement is set forth in advance is referred to as a:

Defined benefit plan

A pension plan where the amount that an employee is to receive upon retirement is set forth in advance is referred to as a:

Defined-benefit plan

A tool, used to correct and mold the practices of employees to help them perform better so they conform to acceptable standards

Discipline

Equity theory is also known as:

Distributive Fairness

Equity theory is also known as:

Distributive fairness

Procedures that constitute fair treatment, such as allowing an employee to tell his or her story about an alleged infraction and defend against it

Due process

Formal employer program for providing employees with consoling / treatment for problems such as alcoholism, gambling, or stress

Employee Assistance Program (EAP)

The Social Security insurance program is funded by:

Employee contributions with matching employer contributions

Which of the following is an example of non-financial compensation

Employee recognition programs

guarantees of fair treatment that become rights when they are granted to employees by the courts, legislatures, or employers

Employee rights

Who makes the decision to offer pension plans or not?

Employers

The principles of conduct governing an individual or a group

Ethics

A system for reviewing employee complaints and disputes by successively higher levels of management

Step review system

The purpose of a profit-sharing plan is to:

Give employees the opportunity to increase their earnings.

HIPAA

Health Insurance Portability and Accountability Act

Under the Family and Medical Leave Act, if an employee is returned to an equivalent job rather than his / her original job, the equivalent job must have:

Identical pay, benefits, and terms of employment

Which system of job evaluation is being used when jobs are classified according to a series of predetermined wage grades?

Job classification system

When an employee does something that an employer thinks is inappropriate in the employment context and is of sufficient magnitude to warrant dismissal

Just cause termination

A third party in an employment dispute who meets with one party and then the other in order to suggest compromise solutions or to recommend concessions from each side that will lead to an agreement.

MEdiator

The use of impartial neutral to reach a compromise decision in employment disputes

Mediation

When an employer makes all the contributions to the pension plan, the pension plan is classified as:

Non-contributory

_____ Includes employee recognition programs, rewarding jobs, organizational support, work environment, and flexible work hours to accommodate person needs.

Non-financial compensation

A policy of settling grievances that identifies various levels of management above the immediate supervisor for employee contact

Open door policy

A system of discipline that focuses on early correction of employee misconduct, with the employee taking total responsibility for correcting the problem

Positive, or nonpunitive, discipline

Groups of physicians that contract with an employer to provide medical resources on a more cost efficient basis in exchange for a greater share of patients:

Preferred Provider Organization (PPO)

Groups of physicians that contract with an employer to provide medical resources on a more cost-efficient basis in exchange for a greater share of patients are known as:

Preferred provider organizations (PPOs)

Executive compensation consists of all of the following EXCEPT:

Proficiency adjustments

Sequence of steps taken against an employee that are increasingly severe as violations increase

Progressive discipline

A typical unemployment insurance program does NOT require that:

Recipients must be willing to accept any job that is offered to them.

Worker's comp gets _______ funding

State funding

Worker's compensation insurance may be provided through private or _______ insurance.

State-funded

_______ is a bonus incentive plan which uses employee and management committees to gain cost-reduction improvements.

The Scanlon Plan

After an employee works for an employer for a certain period of time, the employee is entitled to the money in his or her pension plan. This employee is now:

Vested

When an employee is entitled to his/her money in the pension plan after working for a certain period of time

Vesting

A discharge, or termination, of an employee that is illegal

Wrongful discharge

Under the Fair Labor Standards Act, exempt employees:

are those employees not covered by the overtime provisions of the Act