MGMT 331 - HR Final Test
Grievances:
formal complaints
Expectations of a fair exchange of employment obligations between an employee and employer
psychological contract
Complaints to governmental agencies by employees about their employers' illegal or immoral acts or practices
whistle blowing
An employee's voluntary termination of his or her employment because of harsh, unreasonable employment conditions placed on the individual by the employer
Constructive discharge
The most drastic step a manager could take in response to an employee offense:
Firing / dismissal / termination
A weather related accident is considered a workplace accident:
FALSE
HMOs and PPOs both allow for individuals to continue to establish relationships with physicians who are outside of the HMO and PPO network?
FALSE
OSHA standards are vague which has made them difficult to enforce?
FALSE
OSHA's inspectors do not have to show ID to search a building?
FALSE
Some states provide rights to employees that are lesser than those provided the FMLA (family medical leave act)
FALSE, they provide GREATER rights
Also called fitness-for-duty or performance-based testing, it measures whether an employee is alert enough to work
Impairment testing
Defective equipment is an example of an unsafe condition?
TRUE
Employee recognition programs is an example of nonfinancial compensation element?
TRUE
HDAP is a high deductible but lower premiums for workers and a health spending accounts to which employers contribute funds employees can keep if they leave an organization?
TRUE
HMOs and PPOs are both form of managed care?
TRUE
Paid for time not worked (leaves) represents an employer's most costly benefit?
TRUE
Worker's comp benefits can be medical or monetary ?
TRUE
The right of an employer to fire an employee without giving a reason and the right of an employee to quit when he or she chooses
employment-at-will relationship
The decision whether a pension plan should be offered is the responsibility of the:
Employer
Helps employees pay college expenditures
529 College savings
To help employees pay for the college expenses of their children and other family members and increasing number of companies are offering ______
529 college savings plans
a term applied to different employee complaint or dispute resolution methods that do not involve going to court
Alternative dispute resolution
The term pay-for-performance can encompass all of the following EXCEPT:
Base salary
Collapsing different salary grades into wider salary bands;
Broadbanding
Collapsing many salary grades into a few wide salary bands is known as:
Broadbanding
This mandates employers make healthcare coverage at the same rate the employer would pay available to employees, their spouses and their dependents upon termination of employment, death or divorce
COBRA - Consolidated Omnibus Budget Reconciliation Act
This enables employees to choose their benefits that suit their own needs:
Cafeteria plans
_____ enable individual employees to choose the benefits that are best suited to their particular needs.
Cafeteria plans
A pension plan where the amount that an employee is to receive upon retirement is set forth in advance is referred to as a:
Defined benefit plan
A pension plan where the amount that an employee is to receive upon retirement is set forth in advance is referred to as a:
Defined-benefit plan
A tool, used to correct and mold the practices of employees to help them perform better so they conform to acceptable standards
Discipline
Equity theory is also known as:
Distributive Fairness
Equity theory is also known as:
Distributive fairness
Procedures that constitute fair treatment, such as allowing an employee to tell his or her story about an alleged infraction and defend against it
Due process
Formal employer program for providing employees with consoling / treatment for problems such as alcoholism, gambling, or stress
Employee Assistance Program (EAP)
The Social Security insurance program is funded by:
Employee contributions with matching employer contributions
Which of the following is an example of non-financial compensation
Employee recognition programs
guarantees of fair treatment that become rights when they are granted to employees by the courts, legislatures, or employers
Employee rights
Who makes the decision to offer pension plans or not?
Employers
The principles of conduct governing an individual or a group
Ethics
A system for reviewing employee complaints and disputes by successively higher levels of management
Step review system
The purpose of a profit-sharing plan is to:
Give employees the opportunity to increase their earnings.
HIPAA
Health Insurance Portability and Accountability Act
Under the Family and Medical Leave Act, if an employee is returned to an equivalent job rather than his / her original job, the equivalent job must have:
Identical pay, benefits, and terms of employment
Which system of job evaluation is being used when jobs are classified according to a series of predetermined wage grades?
Job classification system
When an employee does something that an employer thinks is inappropriate in the employment context and is of sufficient magnitude to warrant dismissal
Just cause termination
A third party in an employment dispute who meets with one party and then the other in order to suggest compromise solutions or to recommend concessions from each side that will lead to an agreement.
MEdiator
The use of impartial neutral to reach a compromise decision in employment disputes
Mediation
When an employer makes all the contributions to the pension plan, the pension plan is classified as:
Non-contributory
_____ Includes employee recognition programs, rewarding jobs, organizational support, work environment, and flexible work hours to accommodate person needs.
Non-financial compensation
A policy of settling grievances that identifies various levels of management above the immediate supervisor for employee contact
Open door policy
A system of discipline that focuses on early correction of employee misconduct, with the employee taking total responsibility for correcting the problem
Positive, or nonpunitive, discipline
Groups of physicians that contract with an employer to provide medical resources on a more cost efficient basis in exchange for a greater share of patients:
Preferred Provider Organization (PPO)
Groups of physicians that contract with an employer to provide medical resources on a more cost-efficient basis in exchange for a greater share of patients are known as:
Preferred provider organizations (PPOs)
Executive compensation consists of all of the following EXCEPT:
Proficiency adjustments
Sequence of steps taken against an employee that are increasingly severe as violations increase
Progressive discipline
A typical unemployment insurance program does NOT require that:
Recipients must be willing to accept any job that is offered to them.
Worker's comp gets _______ funding
State funding
Worker's compensation insurance may be provided through private or _______ insurance.
State-funded
_______ is a bonus incentive plan which uses employee and management committees to gain cost-reduction improvements.
The Scanlon Plan
After an employee works for an employer for a certain period of time, the employee is entitled to the money in his or her pension plan. This employee is now:
Vested
When an employee is entitled to his/her money in the pension plan after working for a certain period of time
Vesting
A discharge, or termination, of an employee that is illegal
Wrongful discharge
Under the Fair Labor Standards Act, exempt employees:
are those employees not covered by the overtime provisions of the Act