MGMT 405 - SB 3
What is the impact of a founder's influence on the organizational culture?
It has long-lasting effects on organizational culture
The ______ measures a person's preferences for introversion versus extroversion, sensation versus intuition, thinking versus feeling, and judging versus perceiving.
Myers-Briggs Type Indicator (MBTI)
Managers shape organizational culture through the kinds of ______ they promote in an organization. (Choose all that apply)
Norms Values
Emotional intelligence is the ability of people to understand and manage ______ moods and emotions. (Choose all that apply.)
One's own other people's
The manager with this trait is often original, has a wide range of interests, and is not afraid to take risks. What trait does this manager exhibit?
Openness to experience
This type of manager is most likely to be innovative and take risks. What personality trait exhibits these characteristics?
Openness to experience
When we describe the enduring characteristics that make people think, feel, and act in particular ways, we are referring to _______.
Personality traits
Which of the following are the Big Five personality traits? (Choose all that apply.)
extraversion negative affectivity agreeableness conscientiousness open to experience
A mood is a(n): (Choose all that apply.)
feeling state of mind
The individuals who play a critical role in developing, maintaining, and communicating organizational culture are the: (Choose all that apply.)
founders management
A feeling or state of mind defines a(n) ______.
mood
As new employees are hired and they begin to learn the organizational values and norms, they are in the process of ___________.
organizational socialization
When new employees learn the norms and values of a company, it enables them to establish the behaviors necessary to perform their jobs effectively. This process is called ___________.
organizational socialization
How individuals enter, advance within, or leave an organization define the rites of ______.
passage
Rites of ______ determine how individuals enter, advance within, and leave an organization.
passage
The Myers-Briggs Type Indicator (MBTI) is the most widely used ______ test around the world.
personality
A(n) _____ _______ is the enduring tendency to feel, think, and act in certain ways.
personality trait
A manager who is low on the negative affectivity continuum is likely to experience ______.
positive emotions
The tendency to identify responsibility for one's fate within oneself is an ____ locus of control.
internal
Managers who are high on extraversion scale tend to ______.
Be outgoing
The Big Five personality traits range from "extraversion" to "openness to experience." What are the remaining three traits?
Conscientiousness Negative affectivity Agreeableness
What are the traits of managers that experience high negative affectivity?(Choose all that apply.)
Dissatisfied with work Complain about their own progress Feel angry Complain about others' progress
True or false: Managers who are high on the agreeableness continuum are likable, tend to be affectionate, yet tend to be distrustful of others.
False
______ values influence what an organization and its employees are trying to accomplish: whereas, ______ values guide how the organization and its employees achieve the organization's goals..
Terminal; instrumental
Annika Ramira hired Shelton Cotton as a researcher and designer to help with product development. She saw in him the eagerness and desire to innovate that she practiced as well. Her last hire, Salina Rani, had not worked out as well. Salina was smart, but overeager and not disciplined. She didn't last at the company. What framework does Annika's situation describe?
The attraction-selection-attrition (ASA) framework
What do managers with an internal locus of control believe about the impact of their own actions and behaviors?
They believe their own actions and behaviors are major and decisive determinants of outcomes such as levels of job attainment.
What best characterizes managers high on the agreeableness continuum?
They get along well with people
True or False: Extraversion refers to the tendency to experience positive emotions and moods and feel good about oneself and the rest of the world.
True
Managers can model their values for their employees when they demonstrate how the employees should ______ in order to achieve their goals. (Choose all that apply.)
Work Behave
Managers with ______ emotional intelligence are more likely to understand why they are feeling stress and how they can best control it by making wise decisions.
a high level of
A manager with a high level of ______ is important in jobs where close relationships are required within the work group.
agreeableness
A manager with low level of ______ can be an asset for jobs in the military where antagonistic behavior is used to discipline subordinates.
agreeableness
Managers high on the continuum tend to be affectionate, likable, and get along well with other people and work well with most members of a work group.
agreeableness
Managers who are high on the ______ continuum are likable, tend to be affectionate, and care about other people.
agreeableness
A collection of feelings and beliefs are known as a(n) ______.
attitude
A model that explains how personality may influence organizational culture suggests that founders or managers hire individuals similar to themselves, while those who are dissimilar to the managers have to leave the organization. This is the ______ framework.
attraction-selection-attrition
Managers' personalities can be described by a point on a scale where each of the ______ traits has a high and low range.
big five
Researchers consider individuals' personalities as having enduring characteristics that they refer to as the ________ personality traits.
big five
A manager who is disorganized and seems to lack self-discipline is low in
conscientiousness
The "Big Five" personality trait that includes characteristics such as being scrupulous and persevering is ______.
conscientiousness
How managers perform the four main managerial functions--planning, organizing, leading, and controlling--are largely influenced by ______.
culture
Awards, news releases, and promotions are just some of the ways that organizations reward employee contributions. Such employee recognition is known as a rite of
enhancement
Negative affectivity can be described as the tendency to: (Choose all that apply.)
experience negative emotions feel anger towards oneself experience negative moods
The tendency to locate responsibility for one's fate in outside forces is known as ______ locus control.
external
When Leland learned of the flood in the basement of the building that was impacting production of the highly touted asthma medication that was expected on the market any day, he had his department continue business as usual, believing that there was nothing his team could do to help the situation. He was demonstrating his _______, demonstrating his belief that there was nothing he could do to help make a difference or solve the problem.
external locus of control
Elliot suggests having weekly lunches with his department so that they can discuss how the department can work more effectively. The lunches begin with a brief agenda about the department, and then end with everyone socializing. What is personality trait is Elliot demonstrating?
extraversion
Effective managers often set standards of excellence for themselves and have the desire to perform challenging tasks at a high level. These managers possess a(n) ______.
high need for achievement
Organizational culture refers to a shared set of values, beliefs, and routines that have an impact on ______.
how people within the organization interact and work towards achieving organizational goals.
The shared announcements of organizational successes that build and reinforce common bonds among organizational members are the rites of ______.
integration
When a company shares announcements of successes through office parties, this is an example of a rite of
integration
The two attitudes that are most important to managers' achieving success at and for their organizations are ______.
job satisfaction & organizational commitment
Being high on extraversion ______ managers whose jobs entail especially high levels of social interaction.
may be an asset for
Rashida had been a top performer two quarters running. She was organized; she was an outstanding manager; and she always performed her task with accuracy and efficiency. It was Rashida's ______ that drove her to meet her own standards of excellence.
need to achieve
When someone experiences negative moods and emotions, and feels distressed, they are high in ______.
negative affectivity
Gradually, the founder's values and norms permeate and define the ______ culture.
organizational
Elements such as socialization, stories, rites, and ceremonies reflect the values of the founder, and these are part of the ______.
organizational culture
People who belong to the same organization and share the same values, set of beliefs, norms, work routines, and goals also share a(n) ______.
organizational culture
Organizational awards and promotions are ways in which organizations publicly recognize and reward employees' contributions. These are ______.
rite of enhancement
What is it called when individuals feel good about themselves and their capabilities?
self-esteem
Organizational culture reflects the values of the founder and includes elements such as: (Choose all that apply.)
stories socialization ceremonies and rites
Of the two personal values, ______ values are described as the personal conviction about lifelong goals.
terminal
What values signify what an organization and its members are striving to accomplish?
terminal
When people with high self-esteem feel good about themselves, they also feel good about ______.
their capabilities
True or false: When top managers encourage their employees to pay attention to the competition, look towards the future, and to innovate, this is an example of an organizational culture.
true
The terminal and instrumental values that are guiding principles in an individual's life make up their _______.
value system
Deeply-held beliefs that influence what managers are trying to achieve through work and how they think they should behave are known as ______.
values
