MGMT 425 CH 13

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According to Bass, compared to transformational leaders, transactional leaders have greater interest in continuous organizational change and improvement transcending or aligning self-interests for the longer-range greater good of the organization and its members

FALSE

According to Bass, in comparison with the transactional leaders, the transformational leaders are more focused on the satisfaction of self-interests and the maintenance of the organization's status quo.

FALSE

According to the situational leadership theory, the choice of leadership style applied by the leader must be driven by personal preference.

FALSE

Fully empowered TQ organizations and those with strong self-directed teams typically use the coaching style of leadership.

FALSE

Leaders who take on a transformational style of leadership have a short-term perspective.

FALSE

Mid-level strategic leaders are involved in vision and strategy formation.

FALSE

Passive management by exception is defined in terms of looking for mistakes and enforcing rules to avoid mistakes.

FALSE

Successful leaders avoid using newsletters and e-mails to continually promote their vision throughout the organization.

FALSE

Supervisory leaders develop executable action plans and projects that best use an organization's resources.

FALSE

The concept of strategic leadership has moved leadership perspectives away from the team- and system-based "great group" concept toward a solitary "great leader" paradigm.

FALSE

The leadership system discourages initiative and risk taking.

FALSE

The major proposition of situational leadership theory is that the effectiveness of task and relationship-oriented leadership behaviors depends upon the maturity of a leader and not his subordinates.

FALSE

In the context of the Weber's classification of the way leaders exercise authority, government officials who legislate, execute, and enforce regulations exhibit _____. a. rational-legal leadership b. absorptive leadership c. charismatic leadership d. traditional leadership

A

In the context of the Weber's classification of the way leaders exercise authority, which of the following leadership styles extends from customs, habits, and social structures, and often involves the passing of position and power from one generation to the next? a. Traditional leadership b. Charismatic leadership c. Rational-legal leadership d. Absorptive leadership

A

In the context of the Weber's classification of the way leaders exercise authority, which of the following leadership styles is based on an individual's ability to inspire others and usually is tied to that person's personal characteristics? a. Charismatic leadership b. Absorptive leadership c. Rational-legal leadership d. Traditional leadership

A

In the context of the leadership styles defined by Blanchard and Hershey's, in which of the following styles of leadership do leaders allocate tasks and set direction, but the subordinate has full control over the performance of the work? a. Supporting b. Delegating c. Directing d. Coaching

A

Point 7 of Deming's 14 points emphasizes on: a. teaching and instituting leadership in an organization. b. encouraging education and self-improvement. c. removing barriers that rob people of pride of workmanship. d. taking action to accomplish the transformation in organizational culture.

A

The term _____ refers to the ability of an organization to learn. a. absorptive capacity b. interlinking capacity c. adaptive capacity d. data mining capacity

A

Which of the following personal leadership competencies refers to sticking to a task or purpose, no matter how hard or troublesome, which is vital for overcoming obstacles and motivating subordinates? a. Perseverance b. Accountability c. Well-being d. Creativity

A

Which of the following personal leadership competencies refers to taking responsibility for the organization, community, or self that the leader serves? a. Accountability b. Well-being c. Creativity d. Integrity

A

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, Which of the following competencies involves the creation of an environment that reduces barriers and fosters the use of open, honest and honorable means for exchanging information? a. Communicator b. Navigator c. Learner d. Builder

A

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, which of the following competencies in a leader involves creating shared meaning and providing direction towards a vision, mission, goal or end-result? a. Navigator b. Builder c. Communicator d. Learner

A

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, which of the following competencies in a leader involves providing others with a role to guide their actions? a. Mentor b. Navigator c. Learner d. Communicator

A

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, which of the following competencies in a leader, entails assuming responsibility for ensuring necessary resources are available and the evaluation of processes to ensure effective resource use? a. Builder b. Learner c. Navigator d. Motivator

A

With respect to the types of challenges facing present and future management as classified by the "changing nature of leadership" (CNL) studies conducted by the Center for Creative Leadership, _____ challenges were those that leaders and their organizations had faced in the past and built competence in solving. a. technical b. adaptive c. absorptive d. critical

A

In the context of the Weber's classification of the way leaders exercise authority, which of the following leadership styles is established by policies, rules, and laws? a. Charismatic leadership b. Rational-legal leadership c. Absorptive leadership d. Traditional leadership

B

In the context of the leadership styles defined by Blanchard and Hershey's, which of the following styles of leadership is characterized by a minimal task-oriented and a minimal relationship-oriented behavior? a. Directing b. Delegating c. Supporting d. Coaching

B

Which of the following personal leadership competencies refers to the ability to discern what is right from wrong and commit to the right path? a. Accountability b. Integrity c. Creativity d. Perseverance

B

Which of the following personal leadership competencies refers to the ability to see possibilities, horizons, and futures that don't yet exist, enabling the leader to help build a shared vision? a. Well-being b. Creativity c. Accountability d. Integrity

B

Which of the following personal leadership competencies refers to the mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty with a firmness of mind and will, allowing leaders to navigate into the unknown? a. Integrity b. Courage c. Well-being d. Humility

B

With respect to the "changing nature of leadership" (CNL) studies conducted by the Center for Creative Leadership, the leadership skills will have to change form from: a. a process to a position. b. a functional orientation to a boundary-less orientation. c. collaboration to competition. d. interdependent decision making to independent decision making.

B

_____ is the first category in the Baldrige framework, signifying its importance in driving quality and performance excellence throughout an organization. a. Operations focus b. Leadership c. Measurement analysis d. Knowledge Management

B

_____ refers to the system of management and controls exercised in the stewardship of an organization. a. Charisma b. Governance c. Contingency d. Perseverance

B

In the context of the leadership styles defined by Blanchard and Hershey's, in which of the following styles of leadership do managers define tasks and roles, and closely supervise work? a. Coaching b. Delegating c. Directing d. Supporting

C

Point 12 of Deming's 14 points emphasizes on: a. encouraging education and self-improvement. b. taking action to accomplish the transformation in organizational culture. c. removing barriers that rob people of pride of workmanship. d. teaching and instituting leadership in an organization.

C

The concept of _____ is defined as "a person's ability to anticipate, envision, maintain flexibility, think tactically, and work with others to initiate changes that will create a viable future for the organization, and its competitive advantage to the organization in this way." a. situational leadership b. quality forum c. strategic leadership d. corporate social responsibility

C

Which of the following points of the Deming's 14 points discusses about creating and publishing to all employees a statement of the aims and purposes of the company or other organization, and the management demonstrating constantly their commitment to this statement? a. Point 7 b. Point 14 c. Point 1 d. Point 12

C

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, which of the following competencies in a leader involves continuously developing personal knowledge, skills, and abilities through formal study, experience, reflection, and recreation? a. Builder b. Navigator c. Learner d. Communicator

C

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, which of the following competencies in a leader, includes the evaluation of people's actions to ensure they are performing consistently with the mission, goal, or end-result? a. Communicator b. Learner c. Motivator d. Builder

C

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, which of the following competencies in a leader, involves shaping processes and structures to allow for the achievement of goals and outcomes? a. Learner b. Communicator c. Builder d. Navigator

C

In the context of the leadership styles defined by Blanchard and Hershey's, in which of the following styles of leadership do leaders set the overall approach and direction but work with subordinates and allow them to manage the details? a. Delegating b. Directing c. Supporting d. Coaching

D

Point 14 of Deming's 14 points emphasizes on: a. removing barriers that rob people of pride of workmanship. b. teaching and instituting leadership in an organization. c. encouraging education and self-improvement. d. taking action to accomplish the transformation in organizational culture.

D

The _____ theory takes the intriguing view that in many organizations, if characteristics of subordinates (team members), the nature of the tasks that they perform, and the guidance and incentives provided by the organization are aligned, then formal leadership tends to be unproductive or counterproductive. a. Transactional Leadership b. Transformational Leadership c. Emotional intelligence d. Substitutes for Leadership

D

The term _____ refers to the ability of an organization to change. a. absorptive capacity b. data mining capacity c. interlinking capacity d. adaptive capacity

D

Which of the following personal leadership competencies refers to the ability to stay healthy in both work and play, demonstrating the importance of being ready to implement leadership competencies when needed? a. Courage b. Accountability c. Perseverance d. Well-being

D

With respect to the six competencies summarized by the human development and leadership division of the American society for quality, which of the following competencies in a leader involves effectively listening and articulating messages to provide shared meaning? a. Builder b. Navigator c. Motivator d. Communicator

D

With respect to the types of challenges facing present and future management as classified by the "changing nature of leadership" (CNL) studies conducted by the Center for Creative Leadership, _____ challenges were those where current leadership skills had to be extended and adjusted to new environments. a. critical b. absorptive c. technical d. adaptive

D

According to situational leadership, leadership styles might vary from one person to another, depending on the "readiness" of subordinates.

TRUE

An important aspect of an organization's leadership is its responsibility to the public and practice of good citizenship.

TRUE

An important element of organizational sustainability is ensuring future leadership; thus the development of future leaders and a formal succession plan are vital.

TRUE

As managers work with different individuals in different stages of careers and maturity, it is their responsibility to adapt the leadership style to the individual and the situation.

TRUE

Compared to transactional leadership, transformational leadership is more aligned with organizational change required by total quality and Baldrige-like performance excellence models.

TRUE

Corporate social responsibility (CSR) is the "responsibility of enterprises for their impacts on society."

TRUE

Corporate social responsibility implies that organizations must behave ethically and be sensitive of social, cultural, economic, and environmental issues.

TRUE

Effective leadership demands continual learning and adaption to the changing global business landscape.

TRUE

In the context of transactional leadership theory, contingent reward behavior includes clarification of the work required to obtain rewards to influence motivation.

TRUE

Senior management is responsible for creating an environment in which employees' decisions and actions and stakeholder interactions conform to the organization's moral and professional principles.

TRUE

The leadership system refers to how leadership is exercised, formally and informally, throughout an organization.

TRUE

The significance of emotional intelligence for effective total quality lies in translating the "vision" of an integrated leadership system and long-range planning process into action.

TRUE

The situational leadership theory classifies leader behaviors into task-oriented and relationship-oriented behaviors.

TRUE


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