Mgmt Chapter 12 - Motivating Employees
Hygiene factors
are factors associated with job dissatisfaction - such as salary, working conditions, interpersonal relationships, and company policy - all of which affect the job context in which people work
Self-determination theory
assume that people are driven to try to grow and attain fulfillment, with their behavior and well-being influenced by three innate needs: competence, autonomy, and relatedness
Needs
defined as physiological or psychological deficiencies that arouse behaviors
Extrinsic reward
is the payoff, such as money, a person receives from others for performing a particular task
Intrinsic reward
is the satisfaction, such as a feeling of accomplishment, a person receives from performing the particular task itself
Motivation
may be defined as the psychological processes that arouse and direct goal-directed behavior
Content perspectives
need-based perspectives, are theories that emphasize the needs that motivate people
motivating factors
simply motivators, are factors associated with job satisfaction - such as achievement, recognition,responsibility, and advancement - all of which affect the job content or the rewards of work performance
Simple model of motivation
unfulfilled need motivation behaviors rewards
two-factor theory
which proposed that work satisfaction and dissatisfaction arise from two different factors -work satisfaction from motivation factors and work dissatisfaction from from hygiene facts
Hierarchy of needs theory
which proposes that people are motivated by five levels of needs 1. physiological 2. safety 3. love 4. esteem 5. self-actualization
Acquired needs theory
which states that three needs - achievements, affiliation, and power - are major motives deterring people's behavior in the workplace