mgmt chapter 13

contingency worker

person who works for an organization on something other than a permanent or full-time basis

Human Resource Management (HRM)

set of organizational activities for attracting, developing, and maintaining an effective workforce

discrimination

sex, color, race, religion, or nationality

interpersonal relations

training content that involves interpersonal contact and group decision making ex: role playing or case discussion groups

Why is HRM growing?

Increased legal complexities Recognition that HR improves productivity Increased awareness of cost increases with poor HR

what is federal minimum wage

7.25 - federal, however state can very. Employers have to pay their employees the greater amount between federal and state.

arbitrator

labor law expert who is paid by union and management

National Labor Relations Board

Established by Wagner act Enforce NLRA

fair labor standards act

Establishes minimum wage and mandated overtime pay for work in excess of 40 hours per week for all employees except salaried professional, executive, and administrative employees 1938 Banned child labor

Title VII of the Civil Rights Act of 1964

Forbids discrimination in all areas of the employment relationship amended by the Equal Employment Opportunity Act of 1972

how to manage contingent workers

HR planning- specific # of workers for specific # of time Understanding how to effectively utilize contingent workers best Assessing the real cost of using contingent workers- is it saving org money over hiring someone full time Deciding how these workers would be treated in comparison with permanent employees (benefits)

age discrimination in employment act

Outlaws discrimination against people older than age 40. Passed in 1967 Amended in 1978 and 1986

grievance procedure steps

Step 1- employee discusses contract violation with immediate superior Step 2- union official helps employee present their case Step 3- appeals to higher management levels Step 4- submit grievance to binding arbitration

grievance procedure steps explained

Step 1- employee discusses contract violation with immediate superior Step 2- union official helps employee present their case Step 3- appeals to higher management levels Step 4- submit grievance to binding arbitration

process of forming a union

Step 1. Generate interest in union among employees. Step 2. Collect signed authorization cards. Step 3. If less than 30 percent of bargaining unit members sign cards, the process ends. Step 4. Petition N L R B to hold election. Step 5. Secret ballot election is held. Step 6. If union is rejected by majority vote, the process ends. Step 7. Union signs up members and elects officers. Step 8. Collective bargaining over first labor contract. Step 9. Labor contract signed. Step 10. Grievance procedure used to resolve disputes during the life of the contract.

Labor-Management Relations Act

Taft-Hartley Act Limits union power and specifies management rights during a union-organizing campaign 1947 Includes National Emergency Strike provision Allows president of US to prevent or end a strike that endangers national security

National Labor Relations Act

Wagner Act Spells out procedures by which employees can establish labor unions and requires organizations to bargain collectively with legally formed unions; also known as the Wagner Act. Employees can vote whether they want a union, if they vote yes management is required to bargain with it 1935

American Arbitration Association

a professional association of arbitrators Arbitrator- labor law expert who is paid by union and management

collective bargaining

agree on labor contract between union and management

bargaining unit

all employees who will be eligible to vote in the election

when did unions have their largest membership

between 1940-1955

labor relations

dealing with employees represented by union

how to avoid unionization

fair treatment, establishing complaint/appeal system, avoiding favoritism

why are unions declining

increased standards of living made union membership seem less important; traditionally unionized industries in the manufacturing sector began to decline; and The globalization of business operations caused many unionized jobs to be lost to foreign workers.

categories of contingent workers

independent contractors; on-call workers; temporary, contract and leased employees; and part-time workers

Grievance procedure

means by which contract is enforced