mgmt chapter 13
contingency worker
person who works for an organization on something other than a permanent or full-time basis
Human Resource Management (HRM)
set of organizational activities for attracting, developing, and maintaining an effective workforce
discrimination
sex, color, race, religion, or nationality
interpersonal relations
training content that involves interpersonal contact and group decision making ex: role playing or case discussion groups
Why is HRM growing?
Increased legal complexities Recognition that HR improves productivity Increased awareness of cost increases with poor HR
what is federal minimum wage
7.25 - federal, however state can very. Employers have to pay their employees the greater amount between federal and state.
arbitrator
labor law expert who is paid by union and management
National Labor Relations Board
Established by Wagner act Enforce NLRA
fair labor standards act
Establishes minimum wage and mandated overtime pay for work in excess of 40 hours per week for all employees except salaried professional, executive, and administrative employees 1938 Banned child labor
Title VII of the Civil Rights Act of 1964
Forbids discrimination in all areas of the employment relationship amended by the Equal Employment Opportunity Act of 1972
how to manage contingent workers
HR planning- specific # of workers for specific # of time Understanding how to effectively utilize contingent workers best Assessing the real cost of using contingent workers- is it saving org money over hiring someone full time Deciding how these workers would be treated in comparison with permanent employees (benefits)
age discrimination in employment act
Outlaws discrimination against people older than age 40. Passed in 1967 Amended in 1978 and 1986
grievance procedure steps
Step 1- employee discusses contract violation with immediate superior Step 2- union official helps employee present their case Step 3- appeals to higher management levels Step 4- submit grievance to binding arbitration
grievance procedure steps explained
Step 1- employee discusses contract violation with immediate superior Step 2- union official helps employee present their case Step 3- appeals to higher management levels Step 4- submit grievance to binding arbitration
process of forming a union
Step 1. Generate interest in union among employees. Step 2. Collect signed authorization cards. Step 3. If less than 30 percent of bargaining unit members sign cards, the process ends. Step 4. Petition N L R B to hold election. Step 5. Secret ballot election is held. Step 6. If union is rejected by majority vote, the process ends. Step 7. Union signs up members and elects officers. Step 8. Collective bargaining over first labor contract. Step 9. Labor contract signed. Step 10. Grievance procedure used to resolve disputes during the life of the contract.
Labor-Management Relations Act
Taft-Hartley Act Limits union power and specifies management rights during a union-organizing campaign 1947 Includes National Emergency Strike provision Allows president of US to prevent or end a strike that endangers national security
National Labor Relations Act
Wagner Act Spells out procedures by which employees can establish labor unions and requires organizations to bargain collectively with legally formed unions; also known as the Wagner Act. Employees can vote whether they want a union, if they vote yes management is required to bargain with it 1935
American Arbitration Association
a professional association of arbitrators Arbitrator- labor law expert who is paid by union and management
collective bargaining
agree on labor contract between union and management
bargaining unit
all employees who will be eligible to vote in the election
when did unions have their largest membership
between 1940-1955
labor relations
dealing with employees represented by union
how to avoid unionization
fair treatment, establishing complaint/appeal system, avoiding favoritism
why are unions declining
increased standards of living made union membership seem less important; traditionally unionized industries in the manufacturing sector began to decline; and The globalization of business operations caused many unionized jobs to be lost to foreign workers.
categories of contingent workers
independent contractors; on-call workers; temporary, contract and leased employees; and part-time workers
Grievance procedure
means by which contract is enforced