MGMT473-Exam 2
temporary team that investigates a particular problem and typically disbands when the decision is made
A task force refers to any:
True
Decision making is a conscious process of moving toward a desirable state of affairs (ch. 7)
Coercive power
Employees have ____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.
True
Escalation of commitment the tendency to repeat an apparently bad decision or allocate more resources to a failing course of action. (ch. 7)
Highly confident in
Groupthink characteristics cause team members to be _____ their decisions.
True
Identification-based trust is potentially the strongest and most robust form of trust in work relationships
Countervailing power
In order to maintain the exchange relationship, the dependent party has ____ over the dominant party
True
Norms are the informal rules and shared expectations that groups establish to regulate the behavior of their members
True
Peer pressure typically represents a form of coercive power.
True
People might gain power by convincing others that they have something of value.
false
Power is the act of changing another person's attitudes and behavior
True
Referent power is mainly developed through a person's interpersonal skills
False
Reward power is associated with charisma
False
Rewarding people with leave is one of the oldest and most pervasive applied performance practices.
True
Skill-based pay plans are a more specific variations of competency-based rewards in which people receive higher pay determined by their mastery of measurable skills.
False
Teams are groups of two or more people who have equal influence over each other regarding the team's goals and means of achieving those goals
False
The first step in the rational decision-making model is to evaluate the decision outcomes. (ch. 7)
True
A gainsharing plan is a team-based performance reward that calculates bonuses from the work unit's cost savings and productivity improvement.
False
Informal groups exist primarily to complete tasks for the organization that management doesn't know about.
False
Intuition allows us to know when a problem or opportunity exists and select the best course of action using conscious reasoning.
False
Knowledge-based trust is confidence in one's own ability or knowledge
True
Legitimate power is created whenever the organization assigns a supervisor with formal authority over subordinates.
At least human attempts to choose the best alternative
Maximizating refers to:
True
Networking is a form of influence that tends to increase the individual's expert and referent power
False
The norming stage of team development is marked by interpersonal conflict as team members compete for leadership and other positions on the team
True
The storming stage of team development is marked by interpersonal conflict as team members compete for leadership and other positions on the team.
Illumination
The third stage of the creative process is:
True
When highly cohesive teams have norms that conflict with organizational goals, team performance is reduced.
Power requires interdependence in the relationship
Which of the following statements about power is true?
Employee Involvement
Which of these is also referred to as participative management?
