Mgnt 322 Chapter 12

Team meta-knowledge

A work team was recently formed to complete a specific project. Because he worked on a team with her before, Bob knows Cindy is very skilled at presentations, both creating and delivering them. What team state is Bob demonstrating?

Equity Theory

Alice is part of a team and feels motivation loss when she starts to notice her teammates are not contributing as much as her, even though all team members will receive the same reward if the team reaches its goal. Which of the following theories of motivation is most relevant to this instance of motivational loss?

Conflict management

In a previous quiz, you read about JC, a team member who sees & presents herself as very smart, the destined leader of her team, likely to put team members down for expressing any opinion that threatens her beliefs about her importance, and the person who uses the team for her own benefit. If JC is a very active, vocal team member, what interpersonal process would this team likely need help with?

Process gain

Independently, 3 scientists spend 2 years working on a specific research problem, without solving the research problem. These scientists meet at a conference and agree to work together on the problem. Within 6 months, the team of scientists solved the problem. What concept explains the improved efficiency of the team of scientists, compared to the efficiency of each scientist working alone?

Nominal group technique

Jim's team leader uses a lot of brainstorming meetings for the team to collaborate on tasks and solutions. Jim notices his coworker, Stanley, spends the majority of time in these brainstorming meetings doing crossword puzzles. After one meeting Jim asks Stanley why he is doing crossword puzzles, and Stanley says it's not necessary to come up with any ideas because the team will take care of it. A few months later, Jim is put in charge of the team and wants to continue these brainstorming meetings, but wants people to all contribute. What could he employ to affect the behavior of people like Stanley?

Greater emotional intelligence

Jordan works on a team that frequently uses irony and sarcasm to make jokes about work life. Dave, Jordan's teammate, is going through a personal crisis outside of work and is feeling very upset and stressed because of it. When Jordan, who knows about Dave's personal crisis, says something sarcastic about how badly Dave did something at work (Dave actually did it well, and Jordan was using sarcasm, intending to congratulate Dave for his good work), Dave feels hurt and upset. What factor, on Jordan's part, could have avoided this interpersonal turmoil?

False

Larry's boss recently said to him "What happens within our team is the only important thing for our success, not how our team interacts with other entities." Assuming this team is like most other teams, is this statement true or false?

Staff validity

Over and over, members of the 'innovation action team' at SmithGlenn Publishers have sat in meetings and watched as the team leader aggressively shut down team members' feedback, voices, and ignored their ideas. Now, the leader pretty quickly moves through decision-making processes, because team members rarely make any recommendations of their own to the leader. This is an example of a lack of ______________.

Ambassador activities

Phyllis' team is responsible for carrying out an essential task in the company. The nature of this task has not changed in about 2 years, whereas other teams have been asked to work on exciting, innovative, new tasks. As a result, some leaders in the company feel Phyllis' team should be dissolved, because they aren't performing work that's vital to the company's strategy of innovation. What boundary spanning activity would Phyllis need to secure her team's viability?

Interpersonal processes

Someone who primarily serves Team-Building Roles on a team is most likely to contribute to which of the following team processes?

High psychological safety

The engineering team at Splitter, LLC is charged with generating very creative, innovative, industry-leading products and solutions. What team state will probably greatly improve maximize team members' likelihood of meeting their shared goal?

Wheel

The holiday party planning team at Company DM must execute a fairly simple task of planning and carrying out a monthly birthday party for all Company members with a birthday in the month of July. What communication network structure is likely to result in the most effective performance of this team's work?

Sequential

Think back to Chapter 11 and the section on group interdependence (e.g., pooled, comprehensive, etc.). Which type of group interdependence will likely result in the greatest coordination loss because of production blocking?