MGT 250 Chapter 11

Which statement about laissez-faire leadership style is true?

It results in more negative attitudes and lower performance.

_____ theory proposes that the more mature the followers are, the less the leader needs to engage in task performance behaviors.

Situational

Actions taken to ensure the satisfaction of group members are ______ behaviors.

group maintenance

Both formal and informal support are important to leaders because each helps them to ______. (Choose all that apply.)

handle struggles stay the course

A leader is someone who ______ others in attaining goals.

influences

Which are methods successful leaders have used to develop their leadership skills? (Check all that apply.)

learning from their mistakes reading autobiographies of good leaders observing methods and skills of their managers

The belief that leaders influence their followers' perceptions of their work goals and their path in attaining them is known as ______ theory.

path-goal

The most comprehensive and generally useful situational model of leadership effectiveness is the ______.

path-goal theory

Group maintenance behaviors focus on ______. (Check all that apply)

people's feelings and comfort stress reduction

In path-goal theory, the most appropriate leadership behaviors are determined by which of the following factors? (Check all that apply.)

personal characteristics of followers environmental pressures and demands that followers face

The capacity to influence other people despite resistance is referred to as ______.

power

The five bases of ______ are legitimate, reward, referent, expert, and coercive.

power

When a leader is able to get things done or accomplish goals even when others resist, the leader has ______.

power

Which are recommended ways to develop leadership skills? (Check all that apply.)

practicing learning making mistakes

People with an internal locus of control ______ for their own actions.

take responsibility

Actions taken to ensure that the work group or organization reaches its goals are called ______ behaviors.

task performance

Leadership that emphasizes completion of assignments or jobs is called ______ leadership in Fiedler's contingency model.

task-motivated

A leader's influence is greater when ______.

the number of followers is large

During assessment, you should ______. (Check all that apply.)

think about your previous successes and failures consider what your personal goals are

Which of the following is the leader's job?

to create a vision

The ______ approach assumes that a leadership personality exists and that leaders are born, not made.

trait

The oldest leadership perspective is the ______ approach; this approach focuses on individual leaders and attempts to determine the personal characteristics that great leaders share.

trait

A -------- leader is someone who uses his or her legitimate power to give commands and exchange rewards for services rendered.

transactional

A leader who is able to generate excitement and revitalize an organization is a ______ leader.

transformational

Employees want their leaders to ______.

trust their judgment

The behavioral approach to leadership attempts to identify ______.

what behaviors effective leaders exhibit

The focus of behavioral leadership is on _________.

what good leaders do

Managers and leaders are not the same thing. What makes managers different from leaders is that managers have the responsibility to ______ while leaders do not.

address day-to-day complexities

People ask a lot from leaders of their organization, including ______. (Check all that apply.)

competence and proper management support for personal development respectful and fair treatment

According to Fiedler's contingency model, effective leadership is a function of personal style of the leader and the degree to which the situation gives the leader ______ over the situation. (Check all that apply.)

control influence power

Which experiences should you seek in developing your personal leadership style? (Check all that apply.)

dealing with others' performance problems taking on challenging assignments working with people of diverse backgrounds

True or false: Fiedler's contingency model suggests certain kinds of managers are likely to be effective in particular situations.

True

forces in the manager Forces in the situation Forces in the subordinate

- Choice, Feelings of security, personal values, confidence in employees - Choice, Type of leadership style the organization values, type of information needed to solve the problem - Understanding and acceptance of organization's goals, readiness to assume responsibility, interest in the task or problem

Legitimate expert coercive reward referent

- has the authority to tell others what to do - has certain knowledge - Choice, has control over punishments - has the authority to dole out raises or bonuses - has personal characteristics that appeal to others

According to path-goal theory, which of the following statements regarding the importance of follower characteristics are true? (Check all that apply)

Authoritarianism is the degree to which individuals defer to authority. Ability is people's beliefs about their abilities to perform their jobs. Locus of control is the extent to which people believe they can affect their environment.

True or false: An organization's success is based on a manager's ability to lead, not on whether or not the manager's employees follow.

False

Which of the following is a situational approach to leadership that postulates that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power, control, and influence over the situation?

Fiedler's contingency model

When a situation is unfavorable for leading, how does this impact the manager's job?

It becomes difficult to maintain situational control.

According to Fiedler, what determines the favorability of a situation? (Check all that apply.)

Leader-member relations Position power Task structure

Which of the following statements about organizational success are accurate? (Check all that apply.)

Organizational success rests on the ability of followers to follow. Organizational success rests on the quality of leadership.

Which of the following acts of courage are required for a leader to fulfill his or her vision?

Persisting despite resistance Seeing things as they are and facing them head-on Saying what needs to be said to those who need to hear it

______ is defined as an employee's self-confidence and self-respect.

Psychological maturity

______ leaders view management as a series of steps in which they use their powers in a dispassionate manner to get work done.

Transactional

Which of the following are true about managers and leaders? (Check all that apply.)

The same person can be both a manager and a leader. Leaders are responsible for different processes than managers. Both are important to an organization.

The ______ model of leadership focuses on the participative dimension of leadership and how leaders go about making decisions.

Vroom

The leadership model that emphasizes how leaders go about making decisions based on attributes of the problem at hand is called the ______ model.

Vroom

Which type of leader is most likely to motivate people to transcend their personal interests for the sake of the organization?

a transformational leader

What do outstanding leaders have that provides direction and the inspiration to move the organization toward it?

a vision

What are the three key follower characteristics in the path-goal theory?

authoritarianism locus of control ability

To begin developing your personal leadership style you should ______. (Check all that apply.)

become competent in your chosen field learn from your mistakes establish credibility

A situation that requires you to come out of your comfort zone and use new skills is defined as a(n) ______.

challenge

A leader who has a vision, a strong conviction in the moral righteousness of his or her beliefs, and the ability to communicate it to others exemplifies the essence of ______.

charisma

Leaders who are dominant, self-confident, and able to communicate their vision to subordinates are ______ leaders.

charismatic

The two key situational factors in path-goal theory are personal characteristics of ______ and the environmental pressures and demands they must cope with.

followers

The absence of managerial decision making is known as ______ leadership.

laissez-faire

External locus of control means that whatever happens is a result of ______.

luck or fate

Courage is needed to help leaders ______.

manage adversaries identify and manage allies execute a vision against opposition

Job ______ is defined as the level of the employee's skills and technical knowledge relative to the task being performed.

maturity

In situational theory, Hersey and Blanchard identify the ______ as the key situational factor.

maturity of the followers

Maintenance behaviors are most important for followers with _______ levels of maturity.

moderate

Hersey and Blanchard's situational theory states that before deciding whether task performance or maintenance behaviors are more important, managers should consider an employee's ______. (Check all that apply.)

psychological maturity job maturity

Task performance behaviors focuses on ______. (Check all that apply.)

quantity of output rule following work speed and quality

Leadership that places primary emphasis on maintaining good interpersonal relationships is known as ______ leadership.

relationship-motivated

Laverne joined Biz Mart's philanthropic branch of the company, which offers education and business training to low-income districts. As a ______ leader, Laverne started a new program of collecting gently worn men's and women's business attire to bring to the communities her company was serving.

servant

Which type of leader has a relationship with employees that is akin to serving customers?

servant-leader

According to the Tannenbaum and Schmidt model of situational leadership, what are the three factors managers should consider before deciding how to lead members of their organization?

situation managers subordinates

"Look before you lead" corresponds to the ______ approach to leadership.

situational

When leaders vary their behavior to meet the needs of the specific matter at hand, they are practicing the ______ approach to leadership.

situational

The most effective developmental experiences have which components? (Check all that apply.)

support challenge assessment