MGT 283: CH. 1

Right of free consent

Choice, People have the right to be treated only as they knowingly and willingly consent to be treated. People have the right to be treated only as they knowingly and willingly consent to be treated.

The HR department is involved in establishing and administering personnel policies related to which of the following? (Select all that apply)

Discipline Benefits Hiring Promotions

The government has established laws and regulations regarding the treatment of employees in which of the following areas? (Select all that apply.)

Employee privacy Job security Employee safety Employee pay and benefits

True or false: HR generalists usually perform one specific aspect of human resource management

False

Right to due process

If people believe their rights are being violated, they have the right to a fair and impartial hearing.

Business partner services

This area helps the organization meet its goals for attracting, keeping, and developing people with the skills it needs.

Strategic partner

This area understands the ways HR practices can give the company a competitive advantage.

Administrative services and transactions

This area would handle the hiring of employees and and answering questions about benefits.

Relationship management

This competency includes treating employees respectfully, building trust, and providing great customer service to those served by HR functions.

Communication

This competency involves the skills needed to exchange information with others inside and outside the organization.

Consultation

This competency refers to the ways HR employees guide others in the organization through coaching or supporting business strategy through gathering data or designing solutions.

True or false: Pay and benefits play an important role in motivating employees.

True

As a business within the company, HR has three product lines, one of which involves contributing to the company's strategy by understanding how HR can provide a competitive advantage. This is known as ______.

being a strategic partner

Human resource expertise matches

This competency involves using HR technology, applying policies and procedures, and keeping up-to-date on HR laws.

Select the basic rights people have according to philosopher Immanuel Kant. (Select all that apply)

right to due process right of freedom of speech right of free consent

What factor plays an important role in whether pay and benefits will motivate employees?

when the rewards are linked to the individual's or group's achievements

Which HR competency refers to the ways HR employees guide others in the organization?

consultation

The fundamental principles of right and wrong in business are referred to as ______.

ethics

Typical HR departments help establish policies related to all of the following except _____.

financial data

Determining the numbers and types of employees an organization needs to meet its objectives is called ______.

human resource planning

Supervisors are apt to be directly involved in which activities related to human resources? (Select all that apply)

performance appraisals job analysis and design recommendation of pay increases employee training

Making sure that the activities of employees match the organization's goals is called _____.

performance management

In what two ways do human resource professionals maintain positive employee relations?

preparing employee handbooks sending out a company newsletter

The human resource department maintains positive employee relations by ______.

preparing employee handbooks and company newsletters

Human resource management requires careful and discreet _____.

record keeping

The process by which an organization seeks applicants for potential employment is called ______.

recruitment

What is the process by which a company seeks applicants for potential employment?

recruitment

What is an important element to ensure that HR professionals keep careful and discreet records?

sensitivity to employee privacy

Ethics are ______.

the fundamental principles of right and wrong

What is performance management?

the process of ensuring that employees' activities and outputs match the organizations goals

Human resources practices are considered ethical if they result in the greatest good for the greatest number, they respect basic human rights, and ______.

they are fair and equitable

Kaden is a new employee who doesn't feel confident in his job skills. To help him to learn the knowledge, skills, and behavior he needs, his company will provide him with _____.

training

What statement describes the work of an HR generalist?

HR generalists perform most HRM activities.

Right of freedom of speech

People have a right to criticize an organization's ethics if they do so in good conscience and their criticism does not violate the rights of individuals in the organization.

Right of privacy

People have the right to do as they wish in their private lives and to control what they reveal about private activities.

Right of freedom of conscience

People have the right to refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms.

Tanveer is tasked with obtaining detailed information about the jobs in his organization. He is performing a job _______.

analysis

Human capital refers to an organization's _____.

employees

A company whose HR practices result in the greatest good for the largest amount of people, respect basic human rights, and treat employees and customer equitably and fairly have practices that are considered to be ______.

ethical

An organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight, are referred to as its _____.

human capital

Chantal helps recruit and hire employees. She is also involved with correcting poor employee behavior. Chantal works in ______.

human resource management

What aspect of a business deals with the policies, practices, and systems that influence the behavior, attitudes, and performance of employees?

human resource management

A company has determined that it will need to hire 10 additional employees to accommodate its rapid growth. The human resource department is now looking at how it will hire new employees, train them, or reassign current employees. The human resource department is engaged in ______. Multiple choice question.

human resource planning

The government has many laws and regulations concerning the treatment of employees. Which department in an organization is responsible for filing reports required by the government, displaying posters that detail government regulations, and addressing any unlawful behavior?

human resources

What describes the process of getting detailed information about jobs?

job analysis