MGT 286 Final
33. Which of the following is NOT a part of the writing process?
Adding elaborate synonyms
17. Which of the following should you do when you engage in small talk?
Ask questions
47. Which of the following is NOT a way to alleviate the social pressures associated with public speaking?
Be hard on yourself
42. A resume should:
Be visually appealing
43. Which of the following is a mandatory section of a resume?
Both A and B Education and Experience
50. Which of the following is appropriate in a PowerPoint presentation?F
Both A and C Interesting visuals and Visuals that illustrate complex data
29. Which of the following is a benefit of working in teams?
Both A and C More creativity and More output
28. Which of the following is NOT a primary consideration in making ethical communication decisions?
Career advancement
20. The communication model starts with what?
Communication need
45. A business report containing in-depth analyses would be best organized according to what?
Criteria
34. Which writing approach is standard in professional communication and gives the conclusion first, followed by an explanation?
Direct approach
19. Self-awareness, self-management, social awareness, and relationship management are components of what?
Emotional intelligence
40. What should a cover letter do?
Express an interest in the company and position. Highlight how your background specifically matches the job qualifications. Reveal a bit about your personality. D. ALL OF THE ABOVE
25. Which of the following is the most rich form of communication?
Face-to-face meeting
1. When engaged in small talk, you should not ask follow-up questions.
False
11. Email subject lines should be broad and unspecific.
False
12. The primary purpose of writing is to sound impressive.
False
14. To help deal with public speaking anxiety, you should learn to have positive feelings about public speaking.
False
15. It is best not to look at notes too much during a presentation, but if you are giving a PowerPoint, you can look at the computer screen for much of the presentation.
False
5. Conflict in groups should focus on personalities, not issues.
False
6. In a group, consensus is required for every decision.
False
8. If you are writing an email to your company, and it contains information some employees may respond to negatively, you should use the direct approach.
False
9. You should be a perfectionist when drafting a piece of writing.
False
24. A person who says they are glad about something while frowning and slumping shoulders is exhibiting what communication barrier?
Inappropriate or conflicting signals
23. Which of the following are nonverbal communication barriers?
Inappropriate or conflicting signals Differences in perception Inappropriate emotions D. ALL OF THE ABOVE
35. Which writing approach gives an explanation and then the conclusion, and is best when a message may be received negatively?
Indirect approach
41. A cover letter should be which of the following?
Informative
26. Which of the following is the most lean form of communication?
Instant message
22. Which of the following is NOT a verbal communication barrier?
Interpreting the communication context
48. Which of the following should you do when you prepare a presentation?
Know exactly how you will open and close.
21. Communication among peers is called what?
Lateral Communication
39. Which of the following is NOT a way to write good paragraphs?
Lengthen the paragraph as much as possible
18. What are ways you can show interest when engaged in small talk?
Nod Repeat what is said Look at the person you are talking to D. ALL OF THE ABOVE
31. Body movement, physical appearance, and voice qualities are examples of what?
Nonverbal communication
38. Which of the following should you use when writing in a professional setting?
Ornate words
16. Which of the following is NOT a basic component of good communication?
Ornateness
32. Meeting agendas should include what?
Purpose Date, time, and location Topics to discuss D. ALL OF THE ABOVE
27. What are lean media best used for?
Routine messages
36. Which of the following should you NOT do when you are drafting?
Schedule a reasonable amount of time
44. Which of the following is true of bullet points on resumes?
They should start with an action verb
46. Which of the following is NOT a reason to cite sources carefully when writing a business report?
To make the report seem more polished
10. In general, emails should be as brief as possible.
True
13. The primary purpose of writing is to express good ideas clearly.
True
2. When engaged in small talk, you should limit yourself to 20 second turns.
True
3. In the communication model, the audience can also send messages back to the sender.
True
4. Difficult, complex, or emotional messages should be conveyed with more rich media.
True
7. Before having a meeting, you should first decide if a meeting is entirely necessary.
True
30. Which of the following should you NOT do when giving constructive feedback?
Use general labels
37. Which of the following is a good strategy for proofreading?
Waiting a while before you proofread
49. When you give a presentation, you should:
Wear nice clothes
