MGT 4375 CH8

___ involves ruining or damaging an organization's or co-worker's equipment, data, workspace, or relationships with key stakeholders. Sabotage Fraud Hardiness Extinction

Sabotage

Identify an effect of workplace incivility. Productivity Conflict Fraud Cohesion

Conflict

Identify a precondition of fraud. Opportunity Aggressiveness Compensation Incivility

Opportunity

In the workplace, ______ is designated as rude, discourteous, or demeaning toward others.

incivility

In the workplace, ____ is a situation or condition that restricts another person's access to an employee's data, information, or records.

privacy

_____ _____ includes requests for sexual favors, unwelcome advances, and other kinds of psychological, verbal, and physical abuses.

SEXUAL HARASSMENT

_____ at work is the attempt of an individual to cause harm to others with whom he or she worked or works. Hardiness Aggression Civility Cognition

Aggression

Which of the following is an assumption of the model of organizational behavior based on the Vardi and Weitz framework? Employee dissatisfaction and absenteeism are completely unrelated. Accidental behaviors on the part of employees are included in the model and considered to be volunatry. All misbehaviors are committed voluntarily. The intentional work misbehavior of an employee who perceives themselves to be mistreated has negative consequences only for the work group.

All misbehaviors are committed voluntarily.

Identify a true statement about privacy. The Fourth Amendment of the Constitution protects e-mails from company scrutiny. An individual does not have psychological solitude to dream, think, or plan without privacy. Employees give up civil liberties like privacy when they join an organization. All organizations respect employee privacy completely.

An individual does not have psychological solitude to dream, think, or plan without privacy.

Identify the types of sabotage targets in organizations. Personal performance Equipment Operations Isolation People

Equipment Operations People

_____ refers to the use of the Internet for personal reasons during work hours.

cyberslacking

Identify a measure taken by organizations to tackle workplace incivility. Education and training programs Prosecution of uncivil employees Psychotherapy sessions Compensation for victims of workplace incivility

Education and training programs

______________ refers to deliberate or unconscious repeated actions that are directed at another worker to cause humiliation or distress.

bullying

Why do some companies ask their employees to sign a love contract? Because employees never flout company policies on sexual harassment Because employee relationships are always consensual Because such companies wish to encourage workplace relationships Because some workplace relationships can have bad consequences

Because some workplace relationships can have bad consequences

In the context of privacy in the workplace, which of the following can managers rightfully do? Multiple select question. Search employees' homes Demand that employees take drug tests Monitor employees' off-duty conduct Control employees' personal lives

Demand that employees take drug tests Monitor employees' off-duty conduct

____ involves intentional misrepresentation or deception to induce another person or group to give up something valuable. Incivility Fraud Broadbanding Bullying

Fraud

In the context of testing policy, under what circumstances can an organization subject employees to testing? If the test is designed to predict performance ability If the test results are to be made public If the test results are unlikely to incriminate employees If the test is an invasive one

If the test is designed to predict performance ability

Identify the various antecedents to employee misbehavior. Multiple select question. Normative force Instrumentality Individual Organizational Group Job

Individual Organizational Group Job

Identify the true statements about cyberslacking. Multiple select question. It can increase the incidence of sexual harassment. It is an indication of high motivation. It is usually a group activity. It can overload an organization's computer network.

It can increase the incidence of sexual harassment. It can overload an organization's computer network.

In the context of the measures taken by organizations to combat workplace incivility, which of the following is a feature of the CREW program? It links infractions to specific sanctions, but these are not part of its policy. It focuses on politeness, courtesy, and consideration. It recommends a zero-tolerance policy on incivility. It is based on the premise that respect does not lead to mutual trust.

It focuses on politeness, courtesy, and consideration.

Identify a feature of aggression at work. People who work alone are unlikely to be victims of aggression at work. People who work in settings with a great deal of contact with the public are at minimal risk. It is an unintentional attempt to harm others. It includes both psychological and physical harm.

It includes both psychological and physical harm.

Identify a feature of incivility at work. It is characterized by sexual harassment. It is a lack of regard for others. It is directed at superiors alone. It involves violence and physical abuse.

It is a lack of regard for others.

Which of the following statements are true of sabotage? Multiple select question. It is a manifestation of violence or aggression. It is limited to petty theft, rudeness, noncooperation, and lack of respect. It refers to the misuse of the Internet during office hours. It is a form of misbehavior that involves a little revenge.

It is a manifestation of violence or aggression. It is a form of misbehavior that involves a little revenge.

Identify the true statements about bullying. Multiple select question. It is characterized by a tendency to blame the bully. It is characterized by efforts to gain control through conflict. The behaviors of bullies are not intended to be hostile. The behaviors of bullies are perceived to be hostile by their victims.

It is characterized by efforts to gain control through conflict. The behaviors of bullies are perceived to be hostile by their victims.

Which of the following statements are true of employees who steal from their companies? Multiple select question. Most employees who committed fraud were facing financial difficulties or living beyond their means. Employee fraud is usually discovered through employee tips. Women committed more than half of all occupational fraud and caused larger losses than men. Small businesses are less vulnerable to fraud than large companies.

Most employees who committed fraud were facing financial difficulties or living beyond their means. Employee fraud is usually discovered through employee tips.

Which of the following are experienced by recipients of uncivil behavior in the workplace? Multiple select question. Higher levels of productivity and creativity Stronger commitment to the organization Psychological distress and cognitive distraction More job stress and increased dissatisfaction

Psychological distress and cognitive distraction More job stress and increased dissatisfaction

In the context of testing policy, identify a provision of the Americans with Disability Act (ADA). Data on medical tests must be viewed by both employers and prospective employees. Employers should not conduct medical tests after a person is employed. Only the conclusion of a medical practitioner about a person's ability to work can be passed on to an employer. Employers must perform a medical test before a job offer is made.

Only the conclusion of a medical practitioner about a person's ability to work can be passed on to an employer.

Identify the forms of interpersonal aggression categorized by A.H. Buss. Multiple select question. Physical aggression Active aggression Fraudulent aggression Abstract aggression

Physical aggression Active aggression

Identify a conclusion drawn by O'Leary-Kelly and colleagues on the evolution of sexual harassment research between 1995 and 2008. Men who hold adversarial sexual beliefs are less likely to engage in sexual harassment. Research is taking a wider focus than before to study different types of harassers. There have been no advances in theoretical models that guide research and empirical testing. There has been no increase in the knowledge of how sexual harassment is facilitated by the organizational culture.

Research is taking a wider focus than before to study different types of harassers.

Which of the following forms does workplace incivility take when workplace stress is high? Multiple select question. Low productivity Rudeness Improper etiquette Absenteeism

Rudeness Improper etiquette

_____ involves ruining or damaging an organization's or co-worker's equipment, data, workspace, or relationships with key stakeholders. Sabotage Fraud Hardiness Extinction

Sabotage

Identify the types of organizational research on workplace bullying. Multiple select question. Studies that focus on the social context in which bullying takes place Studies that focus on the beliefs of bullies Studies of the perceptions of victims Studies of the characteristics of bullies and victims

Studies that focus on the social context in which bullying takes place Studies of the characteristics of bullies and victims

Which of the following can help a manager identify sexual-harassment behaviors? Multiple select question. The Cabbage-Patch Test The Family IQ Test The Public Forum Test The Dual Treatment Test The Achievement Test

The Family IQ Test The Public Forum Test The Dual Treatment Test

____ mediates the relationship between antecedents and the outcomes that are expressions of misconduct. The number of co-workers The intention to misbehave The necessity to make a choice The preference for an outcome

The intention to misbehave

Identify the provisions of the love contracts that some companies ask their employees to sign. Multiple select question. The dating employees are free to break the contract after six months. The relationship is based on mutual consent. What will the dating employees do if the relationship is no longer consensual? Will both dating employees refrain from engaging in sexual harassment?

The relationship is based on mutual consent. What will the dating employees do if the relationship is no longer consensual?

Which of the following are the findings of the research study on substance abuse in the workplace that examined data gathered from 2,790 workers in the United States? Multiple select question. The work environment can lead to substance abuse among employees. Work-life imbalance was the single most significant factor affecting alcohol use after work. Employees' substance use and abuse is a personal characteristic and has less to do with working conditions. Job insecurity and work overload contribute to alcohol and illicit drug use during work.

The work environment can lead to substance abuse among employees. Job insecurity and work overload contribute to alcohol and illicit drug use during work.

Identify a reason for co-workers to be incivil at work. They do not fear what the future holds for them. They do not feel any loyalty to their organization, colleagues, or work. They are sure that they will always have a job. They are satisfied with their workload.

They do not feel any loyalty to their organization, colleagues, or work.

Identify an attribute of men who score high on the characteristic known as "likelihood to sexually harass (LSH)." They view hints of attraction as harassing behaviors. They endorse nontraditional male stereotypes. They hold antagonistic sexual beliefs. They easily understand others' perspectives.

They hold antagonistic sexual beliefs.

In the context of the steps that organizations can take to reduce the incidence of misbehaviors in the workplace, which of the following must employers do after training managers and employees on how to recognize and report inappropriate behaviors? They should foster an ethical climate. They should identify the behaviors that are considered inappropriate. They should formulate a companywide policy to tackle misbehavior. They should create a crisis plan.

They should create a crisis plan.

Research conducted on substance abuse at work shows that the most significant factor that causes employees to drink is Blank______. a permissive culture in the workplace the size of the organization incivility in the workplace competition within teams

a permissive culture in the workplace

Privacy rights for public employees in the United States Blank______. view all employee e-mails as property that cannot be scrutinized by employers are broader than those of employees in the private sector are not found in the U.S. Constitution do not support employees whose personal e-mails are read by employers

are broader than those of employees in the private sector

In the context of management interventions to mitigate misbehavior, the most efficient point of intervention is Blank______. during an employee's exit during employment before employment before an employee's appraisal

before employment

Edwin Sutherland, former president of the American Sociological Society, defined white-collar crimes as Blank______. crimes involving the taking of property or money and characterized by an absence of force or threat of force against victims crimes in which offenders target specific victims because of their perceived membership in certain social groups crimes in which the perpetrators use or threaten to use violent force on their victims crimes committed by a person of high social status and respectability in the course of his occupation

crimes committed by a person of high social status and respectability in the course of his occupation

The objective of management intervention that requires affecting both the instrumental force and the normative force is to Blank______. carefully screen and refuse to hire risky individuals minimize the possibility of an employee's intention to misbehave decrease the possibility that a group, job, or organizational antecedent will trigger misbehavior reduce the possibility of hiring risky individuals

decrease the possibility that a group, job, or organizational antecedent will trigger misbehavior

An organization can reduce the chances of the occurrence of fraud by Blank______. ensuring good working conditions and sound leadership motivating employees to work long hours every day giving a specific person or group control of its financial assets downsizing and outsourcing to reduce expenses

ensuring good working conditions and sound leadership

The concept of "wages in kind" suggests that dissatisfied employees are less likely to engage in fraud. True or false

false

Research shows that men with high levels of the characteristic "likelihood to sexually harass (LSH)" have a tendency to Blank______. be extremely understanding of others' perspectives endorse nontraditional male sex stereotypes hold acceptable sexual beliefs give attractive females higher scores on performance evaluations

give attractive females higher scores on performance evaluations

In the context of preventing fraud in organizations, it is difficult to defraud an organization if Blank______. a specific person or group controls the financial assets its employees' motivation levels are extremely low its internal control systems have proper checks and balances the CEO of the organization earns less than his or her competitive counterpart

its internal control systems have proper checks and balances

Research on workplace bullying shows that victims Blank______. usually have high self-esteem always have adequate coping skills rarely feel humiliated by the actions of bullies often perceive jealousy to be the reason for bullying

often perceive jealousy to be the reason for bullying

Experts are of the opinion that some of the fraud engaged in by CEOs is because of Blank______. perceived inequity in remuneration inadequate competition introversion and low self-esteem severe bullying and incivility

perceived inequity in remuneration

O'Leary-Kelly and colleagues reviewed the research on sexual harassment conducted from 1995 to 2008 and summarized sexual harassment in terms of Blank______, among other aspects. the perceptions of sexual harassment the consequences of sexual harassment the facilitation of sexual harassment the causes of sexual harassment

the consequences of sexual harassment

_______ refers to the unsanctioned consuming, taking, or transfer of goods or money belonging to the organization.

theft

Organizations use honesty or integrity tests to identify theft-prone job candidates before hiring them. True or false

true

In the context of cyberslacking, most organizations define misuse of the Internet as Blank______. sending a personal e-mail in an emergency viewing, downloading, or uploading work-related content using the Internet excessively for personal matters reading material online to aid in the performance of daily work

using the Internet excessively for personal matters