MGT exam 2 review

A correct statement regarding culture creation is

"When the organization's way of doing business provides a successful adaptation to environmental challenge, those benefits and values are retained."

Which assertion regarding Gosick's punctuated equilibrium model is accurate?

"While disruption, chaos, and conflict are inevitable in a group, they ca represent opportunities for innovation

which characteristics describes learning organizations?

(ALL OF THESE) - learning organizations are good at learning from experience - some companies choose to conduct formal retrospective meetings to analyze the challenges encountered and areas for improvement - learning organizations are good at studying customer habits to generate ideas

Organizational culture consists of three levels

-assumptions -artifacts -values

How does a group differ from a team?

A group works independently on their own goals; a team is assembled to accomplish mutual goals.

Which statement is accurate regarding Lewin's final stage of planned change?

Change mindsets so change becomes a regular part of corporate culture

a new CEO has developed a plan that calls for company reorganization from a functional structure to a matrix one. In a meeting with her subordinates, manager Chloe says "This will be great. You will work for this area and me, but you'll have variety and growth opportunities by reporting to a second manager for various projects. This new structure will help grow this company." Chloe show what reaction to this change?

Enthusiastic Support

Kohsoom is a new project team leader. Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful. Jerome offers what advice to overcome barriers to team success?

Floundering often results from a lack of clear goals; clarify goals from the outset of the project

In completing a Big Five personality inventory, Landon was found to have high openness to experience. He would be most likely attract to an organization like

Google, with a laid back, innovative culture

the group participants are polite and conflict-avoidant

Norming

Why is the most likely reason employees who participate in planning change efforts tend to have more positive opinions about the change?

They will feel a sense of ownership of planned change and are more likely to be on board.

flat structures provide managers with

a broader span of control

If onboarding activities are successful, employees

are more confident about their ability to perform in the organization and likely to remain longer with the firm

The corner office, mahogany desks and credenzas, gold name plates on office doors, and reserved parking places are examples of culture?

artifacts

An example of a traditional team:

as the district manager, Cho assigns work to other team memebers and is accountable for the teams results

"People are generally dishonest" is an example of a cultural

assumptions

If an industry is highly regulated, firms competing within it likely have

bureaucratic structures

Eduardo is the new manager of Great Corporation. He is sitting at his desk and writing down a list of steps that he can follow to create and maintain a cohesive work group. Which of the following would appear on that list?

celebrate differences so everyone's contribution is noticed

the degree to which decision making authority is concentrated at higher levels in an organization refers to

centralization

Rorey's project team has worked together for so long that they seem to think as one. They requested to remain together for future projects because they are so productive and happy working together. This demonstrates the concept of

cohesion

team with individuals from different parts of the organization are called

cross-functional teams

a disadvantage of formalization in organization structures is

decreased motivation

which statement regarding functional structures is accurate?

departments may include manufacturing , finance, accounting, human resources, and information technology.

Which reason for resistance to change is because the employee doesn't feel they will perform as we.. as under the new system?

disrupted habits

Firms with people-oriented cultures tend to value

fairness, supportiveness, and respecting individual rights

organic structures can be defined as

flexible and decentralized with low levels of formalization

In response to organizational change, compliance refers to

going along with proposed changes with little enthusiasm

Organizational structure refers to

how the work of individuals and teams within an organization is coordinated

Arielle is part of a team charged with developing a new name for a product. This is a(n) ________ task.

idea-generation

matrix organizational structures are characterized by

increased communication within the organization

3M corporation provides its employees time each week to generate ideas for new products. This practice is responsible for the development of such products as Post-It Notes. This is evidence of an

innovative culture

the boundary-spanning role of coordinator includes

interfacing with others within the organization so that the team's efforts are in line with other individuals and team

A formal work group is

made up of manager subordinates, or both with close associations among group members that influence the behavior of individuals in the group

A trusted individual who provides an employee with advice and support regarding career-related matters is a

mentor

which statement regarding change is accurate?

organizational change may involve structure, strategy, policies, procedures, technology, or culture

Organizational culture is most related to the POLC function of

organizing

the vice president informs the sales that in the coming quarter, they will receive the same bonus, based on the company's total sales. Individual performance will not be a factor. The vice president is to motivate the team through the use of

outcome interdependence

It is more common to see rewards tied to performance indicators as opposed to seniority or loyalty in companies whose culture are

outcome oriented

which reaction to change is happening when an employee looks for a new job rather than bringing their concerns to the attention of decision makers?

passive resistance

A firm pays above average wages to its employee, is given two weeks of vacation, and any time family matters arise, flexible arrangements are made to facilitate the employees. Each Thanksgiving, a turkey is provided to each employees, $100 gift certificates are given for the holidays, and during the summer the firm pays for each employee and one guest to attend an all-expense-paid day at the local amusement park. This firm seems to be a

people oriented culture

What stage is it when group leaders can finally move into coaching roles and help members grow in skill and leadership

performing

Miguel is part of an organizational behavior project group. The group decided om the overall theme of its project and individual members are now completing specific sections. Miguel has been emailing Betsy almost everyday asking her opinion on various parts of his section. The group tends to sit together in class, and they decided to go out for coffee after class on next tuesday. Miguel's group is in the

performing phase of the group development

A work team is assessing the viability of opening a new manufacturing plant. One person focuses on the financial aspects, another person consults with the government about laws and regulations, and a third person determines the staffing needs. Each person works independently, but findings rely on input from all three people. What type of task interdependence is demonstrated?

pooled interdependence

what is more characteristic of a decentralized organization than a centralized organization?

positive emotional climate

Manik is part of a team doing engineering design on an advanced hybrid automobile. Manik's team has completed designing the vehicle and are now ready to hand off to a new team who will build a prototype the new team is responsible for

production task

the idea that people can participate in a meeting without being embarrassed or experiencing retribution for their comments is referred to as

psychological saftey

moore's law references a need for organizational change by highlighting

rapid developments in technology

To generate culture change at an organization, a common practice is to

remove the CEO and/or other top manager

Whirlwind Manufacturing has a large sign posted in the firm's parking area that keeps count of the number of days since the last accident in the firm. Currently, the number stands at 150. The count is changed everyday in somewhat of a "ceremony," and when 50 days to go by without an accident, the firm provides a free lunch to all employees. Posters throughout the plant remind workers to wear protective clothing including earplugs, safety hats and glasses, and hard-toed shoes. Whirlwind works hard to maintain a

safety culture

what kind of roles help to make groups feel more cohesive, and less likely to suffer from social loafing or group think?

social roles

The Internal Revenue Service has many rules and regulations regarding the tax code and the filing of returns. The organization is large and bureaucratic. If an individual has issues with the agency, getting it resolved is a laborious process filled with red tape, and takes an extensive amount of time and patience to resolve. The Internal Revenue Service has a

stable culture

group members are becoming more authentic as they express their deeper-thought and feelings in the stage of

storming

Jennifer has been very emphatic in her comments supporting the new addition to the product line. Christopher has been equally spirited in his opposition to the new item. Gordon and Antonio seem to be learning to jennifer's perspective while Marques supports Christopher. The discussion about the product has consumed the last hour of the meeting of the marketing group. The group is functioning in the

storming stage

two or more companies that find an area of collaboration and combine their efforts to create a partnership beneficial to both parties describes a?

strategic alliance

Cultures that emerge within different departments, branches, or geographic locations are called

subcultures

When leaders motivate employees through inspiration, corporate culture tend to be

supportive and people oriented

companies that are collaborative and emphasize cooperation among employees have a

team oriented culture

despite potential benefits, the disadvantages of a matrix structure include

there is a potential for interpersonal conflict with team members as well as with leaders

Raul works for an international company that has an executive level and regional managers. Everyone also reports to one of the regional managers.

this is an example of a flat structure

Security, safety, and social equality are all examples of cultural

values