MGT301 Quiz Chapter 1-3
may be defined as an individual's current capacity to perform the various tasks in a job
ability
group ________ is the extent to which a group
cohesion
an example of a process at a group level
communication
which of the following is an example of a process at an individual level
decision making
Which of the following functions do managers undertake as part of planning functions
defining an organization's goals
the level of enthusiasm and dedication a worker feels toward their job
employee engagement
is a key independent variable in positive organizational behavior
engagement
differences in ____ results in surface level diversity
ethnicity
unfair discrimination involves noticing
false
workforce diversity refers to how organizations are becoming more homogenous in terms of gender, race, age
false
ability to understand, communicate, motivate, and support other people, both individually and as a group
human skills
In a workplace, _____ involves overt threats or bullying to specific
intimidation
refers to a gut feeling not necessarily supported by research
intuition
employees with _____ strongly identify with the care and kind of work they do
job involvement
refers to a positive feeling about one's job resulting
job satisfaction
which of the following is a biographical characteristic of an employee
length of tenure
is an example if an outcome at the organizational level
productivity
diversity refers to diversity in observable attributes that you can see
surface-level
OB applies the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
true
a positive diversity climate in an organization refers to an environment
true
a difference in _____ would indicate deep-level diversity
values