MGT301 Quiz Chapter 1-3

may be defined as an individual's current capacity to perform the various tasks in a job

ability

group ________ is the extent to which a group

cohesion

an example of a process at a group level

communication

which of the following is an example of a process at an individual level

decision making

Which of the following functions do managers undertake as part of planning functions

defining an organization's goals

the level of enthusiasm and dedication a worker feels toward their job

employee engagement

is a key independent variable in positive organizational behavior

engagement

differences in ____ results in surface level diversity

ethnicity

unfair discrimination involves noticing

false

workforce diversity refers to how organizations are becoming more homogenous in terms of gender, race, age

false

ability to understand, communicate, motivate, and support other people, both individually and as a group

human skills

In a workplace, _____ involves overt threats or bullying to specific

intimidation

refers to a gut feeling not necessarily supported by research

intuition

employees with _____ strongly identify with the care and kind of work they do

job involvement

refers to a positive feeling about one's job resulting

job satisfaction

which of the following is a biographical characteristic of an employee

length of tenure

is an example if an outcome at the organizational level

productivity

diversity refers to diversity in observable attributes that you can see

surface-level

OB applies the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.

true

a positive diversity climate in an organization refers to an environment

true

a difference in _____ would indicate deep-level diversity

values