MGT/316T: Managing With A Global Mindset

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The chain of command is also known as the

vertical hierarchy Explanation The vertical hierarchy is also known as the chain of command.

True or False Two advantages of decentralization are that (1) managers are encouraged to not solve their own problems, but rather to ask for assistance as soon as possible, and (2) decisions are made more slowly because they are discussed at a higher level of management.

False Explanation An advantage of decentralized authority is that managers are encouraged to solve their own problems rather than buck the decision to a higher level. In addition, decisions are made more quickly, which increases the organization's flexibility and efficiency.

Which of the following is not true about group decision-making?

an added benefit of group decision-making is groupthink. Explanation Groupthink is not a benefit of group decision-making; it can include failure to consider new information and a loss of new ideas.

To help with hiring decisions during peak seasons and holidays, Cards for All Seasons uses time-series forecasts, like sales from last Valentine's Day and Christmas, to predict future sales based on patterns of historical data. Cards for All Seasons is making use of

analytics Explanation Analytics, or business analytics, is the term used for sophisticated forms of business data analysis. In one example of analytics in gambling, data-mining software was used to analyze vast amounts of casino customer data to target profitable patrons.

True or False Before applying for a job as a contracts analyst, Diego read the job analysis for the available position. This document indicated that the responsible employee reviews contracts for technical accuracy and completeness, and tracks invoices against the executed contracts.

false Explanation Once the fundamentals of a job are understood, then you can write a job description, which summarizes what the holder of the job does and how and why he or she does it. A job analysis determines, by observation and analysis, the basic elements of a job.

Salaried executive, administrative, and professional employees are exempt from ______ rules.

overtime Explanation According to the Fair Labor Standards Act of 1938, salaried executive, administrative, and professional employees are exempt from overtime rules.

True or False Onboarding programs help employees to integrate and transition to new jobs by making them familiar with corporate policies, procedures, cultures, and politics by clarifying work-role expectations and responsibilities.

True Explanation Onboarding programs help employees to integrate and transition to new jobs by making them familiar with corporate policies, procedures, cultures, and politics by clarifying work-role expectations and responsibilities.

True or False In sexual harassment, the harasser may be a(n) outsider, coworker, supervisor, or someone of the same sex.

True Explanation The harassment may be by a member of the opposite sex or a member of the same sex, by a manager, by a coworker, or by an outsider. If the harasser is a manager or an agent of the organization, the organization itself can be sued, even if it had no knowledge of the situation.

_______ is the arrangement of having discrete parts of a task done by different people.

a division of labor Explanation Division of labor, also known as work specialization, is the arrangement of having discrete parts of a task done by different people.

Omar, who works as a waiter in a top restaurant in Manhattan, likes the fast pace of his work and the fact that things are always changing there. Omar can be said to

have a high tolerance for ambiguity Explanation Some people desire a lot of structure in their lives (a low tolerance for ambiguity) and find ambiguous situations stressful and psychologically uncomfortable. In contrast, others do not have a high need for structure and can thrive in uncertain situations (a high tolerance for ambiguity, like Omar).


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