MHR 351 CH 14 Quiz

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c. global transnational division

For multinational organizations, which type of structure is best when both global integration and local responsiveness are needed? a. global product division b. global area division c. global transnational division d. regional headquarters

b. flexibility

Creating smaller units within a larger organization can increase which of the following benefits? a. coordination b. flexibility c. lower costs d. economies of scale

a. Its managers control a network of independent clothing suppliers.

How does H&M, the clothing retailer, use a network organization to keep costs down? a. Its managers control a network of independent clothing suppliers. b. Its designers and suppliers are permanently assigned to a product team. c. Its design and sales teams are organized around geographic regions. d. Its designers report to both a product team and a sales manager.

b. Because they have highly skilled technical workers, they should have flat, team-based structures.

Jian and Jared are engaged in a tech startup. Which of the following statements is true about the influences on their organizational structure? a. Because the environment changes rapidly, they should centralize authority to control responses. b. Because they have highly skilled technical workers, they should have flat, team-based structures. c. Because they want to be innovative and adaptable, they should aim to be a low-cost producer. d. Because employees collaborate and are allowed to make decisions, authority needs to be centralized.

d. design

The process of selecting and managing aspects of organizational structure and culture to enable the organization to achieve its goals is called organizational __________. a. span of control b. centralization c. formalization d. design

c. structure

The way in which task reporting and authority relationships interact as a system determines an organization's __________. a. division of labor b. strategy c. structure d. hierarchy

a. direct contact

When integrating employees, under what structure do managers from different units informally work together to coordinate or to identify and solve shared problems? a. direct contact b. liaison roles c. cross-functional teams d. permanent task forces

d. early control of organizational decisions and growth

Which is typical of companies with a prebureaucratic structure? a. organized functions around particular products b. grouping of people with like skills into departments c. established hierarchies and formal divisions of labor d. early control of organizational decisions and growth

b. They tend to be very simple.

Which of the following conditions is NOT true for virtual organizations? a. They can exist without a permanent physical office. b. They tend to be very simple. c. Career paths are challenging for virtual employees. d. Companies gain competitive advantages from them.

a. They can use the company intranet to cultivate a sense of community

Which of the following statements about communities of practice is true? a. They can use the company intranet to cultivate a sense of community. b. They are able to operate independent of any management. c. They usually are officially referenced on organizational charts. d. They are generally not recognized by executive leadership

d. They have formal rules and regulations for decision making

Which of the following statements characterizes mechanistic organizations? a. They have less clear lines of authority. b. They can respond quickly to changing market conditions. c. They are flexible, decentralized, and quickly adaptable. d. They have formal rules and regulations for decision making

d. mass

Which production technology is characterized by a tall bureaucratic structure with a large managerial span of control? a. unit b. custom c. small batch d. mass


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