Microsoft 365 Fundamentals MS-900

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What is considered when choosing a cloud model?

- cost - security/reliability and compliance - functionality - recent investment in hardware/infrastructure - outdated hardware and systems - limited in-house IT resources - limited budget

Which of the following lets you create content in real time? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

(Word, Excel, Powerpoint, OneNote)

Why is Microsoft 365 a subscription?

* Allows you to have the latest features * Tech support * Subscription plans for personal use, small businesses, large enterprises, schools, and more * If you currently have an Office 365 subscription, it automatically becomes a Microsoft 365 subscription, and no action is needed from your end.

Describe the Evolution of Office 365 → Microsoft 365

* Extension of features beyond just Office 365 products and services * Microsoft 365 = Office 365 applications (like Word, Excel, Powerpoint, Outlook, etc.) + newer applications like Windows, Teams, and other cloud-based security and device management products and services

Guest vs. External access

* External access, formerly known as federation, lets Teams users communicate with users who are outside of your organization. * Guest access lets individuals outside your organization access teams and channels

Instant Sandbox vs Configurable Sandbox

* Instant Sandbox: pre-provisioned with Microsoft Teams, SharePoint, Outlook, and Office. You get pre-installed data and can't customize your domain name * Configurable Sandbox - empty sandbox that you must populate with sample data. Can take up to two days to provision and you can customize your domain name

Policies

* Policies are used across the Microsoft Teams service to ensure the experience end-users receive conforms to the needs of the organization. * A policy package is a collection of predefined policies and settings. * Meeting policies control the features that are available to participants in meetings. * Messaging policies control which chat and channel messaging features are available to users

Public cloud (most common)

- No CapEx - Agility - Consumption-based - Lower costs - No maintenance - Near-unlimited scalability - High reliability - managed by and located at a third party

PaaS

- Platform as a Service (PaaS) : capability to build and deploy consumer-created applications using provider's cloud infrastructure * not recommended for organizations looking to deploy a service such as Exchange Online ; a good example would be a custom web and mobile application that securely connects to an on-prem data center FOCUS ON APPLICATION DEVELOPMENT "buying, building, testing, deploying, and running software applications"

When planning a migration to Microsoft 365 services, you should consider:

- The Office client installed on your computer - amount of Office servers installed on your servers - Windows 7 and Windows 8.1 on your devices

Managing M365 subscription

- add a partner of record to identify M365 seller - edit address - cancel subscription

On-premise Configuration Manager connected with Intune allows management of Windows 10 devices. benefits include:

- conditional access - remote actions - client health - windows 10 autopilot - hybrid azure AD

Retention labels

- enables you to apply labels manually - apply labels automatically - apply default label - implement records management across Office 365

Encryption in Microsoft 365

- encrypted at rest and in transit - at rest data is encrypted at the physical disk with BitLocker and in applications with service encryption - data in transit is encrypted with TLS (Transport Layer Security) as it moves across the network

Which are feature pillars of Windows 10 Enterprise?

- extensive hardware support - simple updates - intelligent security

Microsoft 365 service level agreements (SLA)

- guaranteed amount of uptime as a percentage of service availability over a period of time For most services, 99% of available time is guaranteed

Management challenges:

- mobile devices that connect to unsecured networks - mobile devices that intermittently connect to organizational networks - backing up data - lost/stolen devices - compromised devices - user-owned mobile devices

Compliance Manager

- real time risk assessment - actionable insights - simplified compliance

In its top "premium" tier (P1 or P2), Azure AD provides the following for identity protection:

- self service group management - advanced security - multi-factor authentication ONLY P2: - Azure AD Identity Protection - Azure AP Privileged Identity Management

Inner vs. Outer loop

-INNER LOOP: actively work with on a consistent basis ***USE TEAMS - OUTER LOOP: you do not work with regularly but have an interest in common goal ***USE YAMMER

Office 365 Activation

1. Give licenses to your users 2. Install Office 365 ProPlus on FIVE computers

Manage billing

@ M365 admin center - current number of purchased licenses - payment method -billing notifications

Support options

- Cloud service provier Tier 1 support - telephone support - support forums - automated assistant bot - premier support

What components are included with Microsoft 365?

- Enterprise Mobility + Security - Office 365 Enterprise - Windows 10 Enterprise

With Windows client, there are two release types:

- Feature updates: released twice a year, more frequent, smaller - Quality updates: provide security and reliability fixes and are issued once a month as non-security releases or combined security + non-security releases

Most common govt regulations include:

- HIPAA - FISMA - ISO - NIST - EU Model Clauses - Safe Harbor Framework and others

IaaS

- Infrastructure as a Service (IaaS) : ability to provision their own resources on demand; * most FLEXIBLE; complete control of the hardware; RENT out materials

Microsoft Azure

A cloud platform used for building, deploying, and managing applications and services includes: - Azure Active Directory (AAD): provides identity management and access control capabilities for your cloud applications - Azure Information Protection: protect sensitive information through encryption & more!

Azure Information Protection (AIP)

A cloud-based solution that helps organizations classify and (optionally) protect its documents and emails by applying labels. Labels can be applied automatically (by administrators who define rules and conditions), manually (by users), or both (where users are guided by recommendations).

Hybrid Cloud

A combination of public and private clouds. Computing model where firms use both their own IT infrastructure and also public cloud computing services. - Control - Flexibility - Compliance - Cost-effectiveness - Ease Can be more expensive

What is hybrid work?

A flexible work model that supports a combination of remote, in-office, onsite, and on-the-go workers.

Azure Security Center

A monitoring service that provides threat protection across all of your services both in Azure, and on-premises (hybrid)

Windows Information Protection

A technology that helps protect against data leakage on company-owned and personal devices without disrupting the user experience. - separates personal and corporate data - ability to perform selective swope - audit reporting

Which of the following is a key capability of Compliance Manager in Microsoft 365?

Actionable insights

Which feature enables you to review and redact content prior to export to ensure that only the most relevant data is being shared?

Advanced eDiscovery

EMS

An intelligent mobility management and security platform ; a suite of products included in your Microsoft 365 Enterprise subscription Provided as part of Microsoft 365 e3 and e5 plans Includes Azure AD Premium, InTune (manage apps), Azure Information Protection (encrypts info), Microsoft Advanced Threat Analytics (detect suspicious activity), Cloud App Security (identifies cloud usage), Configuration Manager (used to manage)

Windows as a Service (WaaS)

An update process for Windows 10 in which new features are continuously published and installed to existing Windows 10 installations.

______ is where users can call into meetings from their phones. Calling or dialing into meetings is useful for users who are on the road or when internet connectivity is limited. Audio conferencing allows up to 1000 phone attendees.

Audio Conferencing

Microsoft 365 for business plan subscription, you need to determine the availability and expected response time from when the problem is reported. What are the support availability and response times?

Availability: Business hours Response time: No commitment

What tool might alert you of suspicious sign in behavior from several user accounts?

Azure AD Identity Protection

You want to elevate an account to be a temporary advisor, which feature could help?

Azure AD Privileged Identity Management

Standard vs. Private vs. Shared Channels

Standard channels can be open to all team members. Private channels are for selected team members. Shared channels can select people both inside and outside the team.

4. Which admin center can you view activity reports of audit logs and sign-ins? Exchange admin center Azure Active Directory admin center Endpoint Manager admin center

Azure Active Directory admin center

The other admin centers and the reports available:

Azure Active Directory: provide a comprehensive view of activity in your environment, activity reports to better understand the behavior of users in your organization. Endpoint Manager: Microsoft Intune reporting allows you to monitor the health and activity of endpoints across your organization, view reports about device compliance, device health, and device trends, create custom reports Exchange: reports of email flow within your organization and mailbox migration batches Security & Compliance: reports about security trends and track the protection of your identities, data, devices, apps, and infrastructure, view a collective security score that includes your organization's security posture and how to improve it, this allows your compliance and security admin to focus on high-priority issues like security attacks or increased suspicious activity SharePoint: reports on data access governance, helps you maintain the security and compliance of your data in SharePoint, view reports on sharing links to identify potential oversharing and reports on sensitivity labels applied to files to monitor sensitive content. Teams: user activity and device usage reports are available so you can gain insights into the Microsoft Teams activity in your organization, use these reports to better understand usage patterns like how users are using Teams, and what devices they use to connect to Teams

__________ are dedicated sections within a team to keep conversations organized by specific topics, projects, disciplines, or whatever works for your team It can facilitate features like tabs and make it possible for users to access and work on the same content

Channels

_______ is a virtual desktop infrastructure (VDI) solution, allows you to quickly deploy virtual desktops and apps to enable secure remote work.

Azure Virtual Desktop

modern and secure desktop and app virtualization solution on Azure allows users to connect to a Windows desktop running in the cloud only solution that delivers multi-session on Windows optimizes for Microsoft 365 Apps for Enterprise, simplifies management with Citrix and VMware, and supports Remote Desktop Service environments. optimized for flexibility with flexible consumption-based pricing. Set up a multi-session Windows Client deployment that delivers a full Windows experience with scalability. Present Microsoft 365 Apps for Enterprise and optimize it to run in multi-user virtual scenarios. Provide Windows 7 virtual desktops with free Extended Security Updates. Bring your existing Remote Desktop Services (RDS) and Windows Server desktops and apps to any computer. Virtualize both desktops and apps. Manage desktops and apps from different Windows and Windows Server operating systems with a unified management experience. Uses FSLogix profile container technology. Dedicated to a single user or used by multiple users.

Azure Virtual Desktop (AVD)

Which of the following is a channel where you can get direct access to Microsoft 365 planning materials and project managers?

FastTrack

Which of the following lets you Simplify scheduling to save time ~ appointment details, specify service providers, etc.? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

Bookings

capital expenditures (CapEx) vs operating expenditures (OpEx)

Capital expenditures: physical, capital resources such as hardware and building Operating expenditures: cost while performing normal business such as employee pay, electricity, internet, office space

_________ let you work together, without cluttering up your email and keeping it clear for important messages Instantly connect, Take conversations anywhere, Record voice messages while you're on the go, and reply to an instant chat from your mobile device, Keep the team focused, Reduce email clutter, Move email threads into quick chat

Chat and instant messaging

________: Windows 365 securely streams your personalized Windows desktop, apps, settings, and content from the cloud to any device With a _________, Windows evolves from a device-based operating system (OS) to hybrid personalized computing

Cloud PC

Deployment options for Office 365 ProPlus

Configuration Manager, Office Deployment Tool, Microsoft Intune, Install directly from the Office 365 portal

Which tool requires the tenant admin to approve a request before access to your data center is granted to Microsoft engineers?

Customer Lockbox for Office 365

Common Security Threats

Data security threats Network security threats

WaaS Feature vs. Quality updates

Feature updates: add new functionality and are released twice a year; can be readily deployed using existing management tools because updates are MORE FREQUENT but SMALLER and CHEAPER Quality updates: security updates and fixes; ONCE A MONTH

___________ are a deployment method used to separate devices into a deployment timeline. Each one comprises a group of users or devices that receive a particular update together.

Deployment rings

In Intune, what kind of policy enables you to ensure that devices are not rooted, and are configured with complex passwords?

Device compliance policy

Lifecycle of protected data:

Discover Classify w sensitivity labels Protect Monitor

Azure Active Directory identity protection

Enables you to detect, configure, and investigate potential vulnerabilities affecting your organization's identities. more than a monitoring and reporting tool

Phases of device lifecycle

Enroll Configure Protect Retire

________ can help you simplify complex data and create easy-to-read spreadsheets and visualizations. - Teams - Word - Excel - PowerPoint - Outlook - OneNote

Excel

Which of the following lets you work smarter with business-class email and calendaring? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

Exchange

Which of the following block or allow network traffic based on the traffic's properties? DLP policy Firewall MAC address Router

Firewall

Firstline workers Information workers Executives

Firstline workers: those working directly with customers (grocery store clerk or support worker) Information workers: office roles such as business, sales, accounting, engineering, administration, management Executives: Top employees

What are the regulations on cloud computing?

Health Insurance Portability and Accountability Act (HIPPA) Sarbanes-Oxley Act Gramm-Leach-Bliley Act (GLBA)

Customer Lockbox

Helps meet compliance obligations with procedures for data access authorization using lockbox system

Types of Cloud Services

IaaS, PaaS, SaaS

Key pillar of computer security

Identity and access management Information protection Threat protection Security management

Key pillars of any computer security system:

Identity and access management Threat protection Information protection Security management

Manage Windows-as-a-Service

In Configuration Manager, you can view the state of WaaS in your environment. Windows-as-a-Service (WaaS) is a new way to work with the Windows desktop. The WaaS model is designed to make life simpler for both users and IT professionals.

You want to review the statuses of your existing Microsoft 365 service requests. What is the best way to do this?

In the Microsoft 365 admin center, select View service requests under the Support blade

Microsoft Endpoint Manager (MEM) includes:

Microsoft Intune, Configuration Manager, Co-management, Desktop Analytics, Windows Autopilot, Azure AD, Endpoint Manager admin center

What is the simplest approach to have your users install Office on their client devices?

Install directly from the Office 365 portal after getting license (up to 5 devices)

Intune vs Configuration Manager

Intune: IOS, MAC, Android Configuration Manager: server in data center

Viva Topics

Knowledge and expertise applies AI to automatically organize content and expertise across your systems and teams into related topics, like projects, products, processes, and customers. That content appears as topic pages and topic centers—created and updated by AI—that enable experts to cultivate and share knowledge with wiki-like simplicity. It also pops up as topic cards that deliver knowledge across Outlook, SharePoint, and Office.

Yammer helps connect through:

Leader engagement, modernizing employee engagement, knowledge sharing, engaging employees, and powering communities in Microsoft 365

_________ engage and inform employees and customers with immersive video broadcasts and interactive discussions using Microsoft Stream, Microsoft Teams, or Yammer. Host with up to 20,000 participants.

Live events

Which WaaS update channel does not receive feature updates? Windows Insider Semi-Annual Channel Semi-Annual Channel (Targeted) Long-Term Servicing Channel

Long-Term Servicing Channel

________ in Teams include audio, video, and screen sharing for up to 1,000 people. View-only capabilities are for participants over 1,000 up to 20,000.

Meetings

________ is a cloud-based subscription service that consists of an integrated portfolio of products like Office apps, Teams, Windows, world-class security, and more. Allows you to be more productive from anywhere via cloud tech, secure your technology better, and is a cost-effective solution.

Microsoft 365

___________ is a suite of apps that help you stay connected and get things done Allows you to work across multiple devices, work with up to date apps, and work through connected experiences

Microsoft 365 Apps

__________ is available for educational institutions and academic licenses can be tailored to fit any institution's needs, including productivity and security solutions for faculty, staff, and students.

Microsoft 365 Education

___________ is designed for large organizations.

Microsoft 365 Enterprise

Subscription plans for Microsoft 365

Microsoft 365 Enterprise: - M365 E3 - M365 E5 Microsoft Managed Desktop Microsoft 365 F1 Microsoft 365 Business Microsoft 365 Education

Microsoft 365 offer for first line workers?

Microsoft 365 F1

_________ exists to bring the same great productivity benefits into your personal and family life and comes in two plans for family and personal use.

Microsoft 365 Home

__________ is designed for small and medium-sized organizations.

Microsoft 365 for business

Which subscription plan includes Microsoft Azure Active Directory Plan 2 for advanced identity and access management?

Microsoft 365E5

____________ is a web-based appointment scheduling and management system. Bookings simplify the process of scheduling and managing appointment Define appointment types and details, manage staff schedules, set business hours, services, and pricing, and customize how appointments are scheduled through a web-based business-facing page Integrate with Microsoft Teams or Skype for Business to support virtual appointments and Bookings calendar management through the Bookings app in Teams

Microsoft Bookings

Which of the following is a cloud based platform that combines customer relationship management and enterprise resource planning?

Microsoft Dynamics

______ is a secure and intelligent management solution that improves productivity and collaboration with the familiar experiences users expect. It gives IT the flexibility to support diverse scenarios for both bring your own device (BYOD) and corporate-owned devices. It helps you solve the challenge of device management in today's mobile and remote work environment. It combines services you may know and already be using. These services include Microsoft Intune, Configuration Manager, Desktop Analytics, co-management, and Windows Autopilot. These services are part of the Microsoft 365 stack to help secure access, protect data, and manage risk.

Microsoft Endpoint Manager (MEM).

____________ is a hosted messaging solution that delivers the capabilities of Microsoft Exchange Server as a cloud-based service. It gives users access to email, calendar, contacts, and tasks all in one place, from PCs, the web, and mobile devices. It integrates fully with all other Microsoft 365 workloads making administration easy Can customize your email, collaborate, share your calendar, sync emails, simplify admin, and stay secure

Microsoft Exchange Online

Which app enables you to manage users' devices?

Microsoft Intune

_________ is a collaborative task management tool that enables people to plan, manage, and complete task-based initiatives Assign and manage tasks on a Kanban board Task cards populate with various information, such as due dates, status, priority, checklists, labels, and file attachments. Monitor your team's progress with colorful visual cues and built-in status reporting. Integrate with Teams by adding a "Tasks by Planner" tab, use @mentions in Word, Excel, and PowerPoint to assign tasks, and add your plans to your calendar in Outlook

Microsoft Planner

_________ is a project management tool designed for more complex work efforts Project managers and team members can use thisfor the web to plan and manage work that may require dynamic scheduling, subtasks, and/or dependent tasks, regardless of team size. Utilize the easy-to-use views such as grid views, Kanban-style task boards, and timeline Gantt charts. Integrate with Teams Create stunning interactive dashboards in Power BI Quickly kick off a project and assign tasks and schedules Extensible with other platform apps and data because Project is built on the Power Platform

Microsoft Project

________ is an enterprise video service where people in your organization can upload, view, and share videos securely. You can share recordings of classes, meetings, presentations, training sessions, or other videos that aid your team's collaboration. Video files for Stream are stored in SharePoint and can be accessed through Teams or Yammer integration.

Microsoft Stream

You want to communicate with colleagues by using instant messaging. What app?

Microsoft Teams

____ is an app for people and teams to come together, stay connected, and get things done, across work, home, school, and on the go Use channels to share files and data, manage tasks, and collaborate on documents with people inside and outside your organization. It is a collection of people, content, and tools surrounding different projects and outcomes within an organization. Designed to bring together a group of people who work closely to get things done. It can be created to be private to only invited users and can also be public and open to anyone within the organization. A team has a limit of up to 10,000 simultaneous members.

Microsoft Teams

__________ is a task management app that makes it easy to plan and manage your day. To Do delivers a smarter, more personal and intuitive way to help people stay organized and get the most out of every day Focus and achieve your most important tasks with a daily to-do list called "My Day." Utilize smart suggestions to add tasks, upcoming or overdue tasks. Get an overview of what you achieved yesterday and tasks you didn't get to. Break down more complex tasks into subtasks. Schedule reminders and repeatable tasks.

Microsoft To-Do

_______ is an employee experience platform (EXP) that empowers people and teams to be their best, from anywhere. Viva includes four modules - Viva Connections, Viva Insights, Viva Topics, and Viva Learning.

Microsoft Viva

Intune

Mobile device management component of EMS that integrates closely with other EMS components like Azure AD and Azure Information Protection offers both MDM and MAM

3 types of deployment categories or methods:

Modern deployment methods: embrace both traditional on-premises and cloud services to deliver a streamlined, cost effective deployment experience. Dynamic deployment methods: enable you to configure applications and settings for specific use cases without having to deploy a new custom organization image to the device. Traditional deployment methods: use existing tools to deploy operating system images.

Which app lets you see how you spend your time at work and suggest ways to work smarter like cutting unproductive meeting time?

MyAnalytics

As a subscription manager, at 10am no one is able to connect their mail to Microsoft Exchange Online. How do you check the service status?

Navigate to Service health in the Microsoft 365 admin center

Which is an automated assistance bot designed to help you find answers to Office 365 support questions?

O365 Assistant

Response Times

Office 356 Business: available 24/7 response time: 1 hour business hours with no commitment Enterprise with critical response time: 1 hour Enterprise with cbit high response time: next day

Microsoft 365 Enterprise: - M365 E3 - M365 E5

Office 365 + robust threat protection, security compliance and analytics features for LARGE ORGS E3: E5: includes all the E3 features plus the latest advanced threat protection

cloud computing characteristics

On-Demand Self Service Rapid Elasticity Broad Network Access Resource Pooling Measured Service

Which of the following enables you to cohesively file-share? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

OneDrive

You've recently been asked to manage a project that includes people from inside and outside your organization. You need to share files with everyone on the project. Which Microsoft product is most suitable? Outlook Yammer OneDrive

OneDrive

________ can help you with your note taking needs by organizing your notes into tabs and subsections creating a single digital notebook - Teams - Word - Excel - PowerPoint - Outlook - OneNote

OneNote

Which of the following lets you stay connected/email? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

Outlook

________ can help you manage your email, calendar, tasks, and contacts together in one place. - Teams - Word - Excel - PowerPoint - Outlook - OneNote

Outlook

Which of the following lets you organize content-rich tasks? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

Planner

Power BI, Power Apps, Power Automate, Dynamics 365, Power Virtual Agents, Integrate with third-party partners and services

Power BI in Teams can empower your organization to collaborate with data to deliver improved outcomes. Power Apps can help you build apps to add directly into Teams by creating a tab. Power Automate can help you automate tasks and processes all within Teams. Dynamics 365 and Teams integration can provide high-level details of your customers to ensure you have helpful context and can be prepared in customer meetings. Power Virtual Agents allows you to create chatbots that can be integrated into Teams. Integrate with third-party partners and services for more capabilities within Teams, like ServiceNow or Salesforce. Integration with third-parties can be done through incoming and outgoing webhooks and connectors.

________ can help you easily create polished presentations that stand out with intelligent features like Presenter Coach and PowerPoint Designer. - Teams - Word - Excel - PowerPoint - Outlook - OneNote

PowerPoint

A common ring structure uses three deployment groups:

Preview is for planning and development. Limited is for pilot and validation. Broad is for wide deployment.

When you rely on a cloud computing service, you are relying on their...

Privacy Compliance Data Protection

Which type of reports are available to view in the Microsoft 365 admin center? Productivity score and Security score. Usage and Device health. Productivity score and Usage.

Productivity score and Usage.

Reports in the Microsoft 365 admin center

Productivity score and usage

Which of the following lets you stay on track effortlessly and plan project dynamics? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

Project

Unified Endpoint Management

Provides management for hardware devices, device and app management from a single console

Types of Cloud Computing

Public Cloud Private Cloud Hybrid Cloud

private vs. public vs. hybrid cloud

Public cloud is cloud computing that's delivered via the internet and shared across organizations that a subscription service that is also offered to any and all customers who want similar services Private cloud is cloud computing that is dedicated solely to your organization and completely controlled by a single organization and not shared with others Hybrid cloud is any environment that uses both public and private clouds

The cloud-only model

SaaS, PaaS, or IaaS: - is strictly run on the cloud (good for a startup where they can't afford to buy infrastructure) benefits: - no infrastructure requirements - No Capital Expenditures

_________ are the first way to separate users into deployment groups for feature and quality updates. Each provides different levels of flexibility for when these updates are delivered to client computers.

Servicing channels

SharePoint and Stream

SharePoint: content COLLABORATION, not instant messaging Stream: video and live events

Which of the following lets you engage and inform your org? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

Sharepoint

Viva Learning

Skilling and growth brings enterprise learning into the flow of work by connecting content from your organization, Learning Management Systems, third-party providers, and Microsoft.

SaaS

Software as a Service; a subscription service where you purchase licenses for software that expire at a certain date. turnkey (customizable) applications that run in the cloud ; centrally hosted and managed ; example: Microsoft 365, OneDrive Business, Outlook for web, and Exchange Online

You have a Microsoft 365 Business Standard subscription. You are configuring update release options for your company's users. You need to identify how to configure specific users to receive targeted updates.

Targeted release DOES NOT coincide with Microsoft's internal testing and validation of updates. You can identify which users should receive targeted releases. You must be a Global admin to opt in to targeted releases.

3 types of SharePoint sites?

Team, Communication, Hub

Which of the following lets you collaborate from anywhere? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

Teams

________ can help you bring everyone together in one place to meet, chat, call, and collaborate. - Teams - Word - Excel - PowerPoint - Outlook - OneNote

Teams

Migration vs. Co-existence

migration: - moving everything from an old system to a new system coexistence: - two different systems - one on-premise and one in the cloud connect and work together to coexist

Service Trust Portal

The Service Trust Portal (STP) hosts the Compliance Manager service is the Microsoft public site for publishing audit reports and other compliance-related information relevant to Microsoft's cloud services STP users can download audit reports produced by external auditors and gain insight from Microsoft-authored reports that provide details on how Microsoft builds and operates its cloud services.

Advanced eDiscovery

The product that searches across email and document repositories to explore large, unreconstructed sets of data, which is useful in the legal discovery process

Which of the following lets you manage your to do list while getting smart suggestions and help you prioritize tasks? Teams (Word, Excel, Powerpoint, OneNote) OneDrive Sharepoint Outlook Exchange Planner Project Bookings To Do

To-do

Which is a compliance tool in the Service Trust Portal?

Trust documents

VIva Insights...

Viva Insights does NOT provide individualized insights delivered privately to users Viva Insights can help with understanding of collaboration patterns and Microsoft service usage Viva Insights can help determine if employees are burdened by overly long or overly large meetings

_________ are dynamic, hosted presentations or events that audiences remotely attend using a phone, tablet, or computer. Participants up to 1,000 have fully interactive capabilities.

Webinars

Viva Insights

improve productivity and wellbeing through data-driven, privacy-protected insights and recommendations

cloud-based service that automatically creates a new type of Windows virtual machine, known as Cloud PCs, for your end users. new way to experience Windows client to organizations of all sizes Securely stream the full Windows experience including, apps, data, and settings, from the Microsoft cloud to any personal or corporate device provides the productivity, security, and collaboration benefits of Microsoft 365. is optimized for simplicity with predictable per user pricing. dedicated to a single user Stream your apps, data, content, and settings from the Microsoft cloud to any device and pick up where you left off. Simple to deploy and manage from a single console. Uses a local profile that is stored directly on the cloud PC. Easily set up and scale Cloud PCs to fit your needs and securely support changing workforce needs and new business scenarios.

Windows 365

Windows 365 two subscription offerings:

Windows 365 Business is made specifically for smaller organizations (up to 300 seats) Windows 365 Enterprise is for larger organizations who want unlimited seats for creating Cloud PCs.

Deployment options for Windows 10

Windows Autopilot, In-place upgrade (automatic), Dynamic provisioning, Subscription activation

3 Servicing Channels

Windows Insider Program, General Availability Channel, Long-term servicing channel

Windows Insider Semi-annual channel Long-term servicing channel

Windows Insider: fastest updates before anyone else Semi-annual channel: 2 feature updates a year Long-term servicing channel: usually receive updates every two to three years, although IT can defer updates for up to 10 years

_______ is a comprehensive desktop operating system that allows you to work efficiently and securely. It's important to keep the desktop operating system up to date because it helps devices run efficiently and stay protected. Windows-as-a-Service (WaaS) is a new way to work with the Windows desktop. The WaaS model is designed to make life simpler for both users and IT professionals. WaaS maintains a consistent and current Windows client experience for users.

Windows client

Power BI

is a platform that allows a user to analyze and visualize data from different sources with different formats "data visualization platform"

You're going to write a research paper and would like help with editing, finding reliable sources and creating a bibliography. Which Microsoft 365 app is most suitable? OneNote Word PowerPoint

Word

________ can help you create impressive documents and improve your writing with built-in intelligent features like Microsoft Editor and Researcher. - Teams - Word - Excel - PowerPoint - Outlook - OneNote

Word

______ is a secure enterprise social network internal to an organization enables leaders and coworkers to connect and engage from anywhere to share ideas, co-create culture, align on strategy, and innovate designed to help you connect with people across your organization who you might not work with directly helps facilitate community collaboration and idea-sharing for your organization Can access through your browser, or install on your desktop or mobile device supports both internal and external networks to help users communicate and collaborate.

Yammer

Azure Advanced Threat Protection (ATP)

a cloud-based security solution that identifies, detects, and helps you investigate advanced threats, compromised identities, and malicious insider actions directed at your organization

Viva Connections

a curated, company-branded experience that brings together relevant news, conversations, and resources in the applications and devices you use every day

Microsoft secure score

a measurement of an organization's security posture, with a higher number indicating more improvement actions taken.

3. What is Microsoft 365? A cloud-based subscription service that consists of an integrated portfolio of products like Office apps, Teams, Windows, world-class security, and more. A subscription service for organizations that allows you to create and run PCs remotely. A one-time purchase for innovative Office apps to install on one computer.

a) A cloud-based subscription service that consists of an integrated portfolio of products like Office apps, Teams, Windows, world-class security, and more.

What is Viva Insights? a) A tool that provides data-driven, privacy-protected insights, and recommendations to improve productivity and wellbeing. b) A tool that brings together relevant news, conversations, and resources in the applications and devices you use every day. c) A centralized learning hub in Microsoft Teams that lets you seamlessly integrate learning and building skills into your day.

a) A tool that provides data-driven, privacy-protected insights, and recommendations to improve productivity and wellbeing.

You need a way to simplify the process of scheduling and managing appointments and want to give your customers the flexibility to book their own appointments. Which Microsoft work management tool is most suitable? a) Bookings b) Planner c) Project

a) Bookings

Windows 365 and Azure Virtual desktop are both what type of service? a) Desktop-as-a-Service b) On-premises service c) Windows-as-a-Service

a) Desktop-as-a-Service

Microsoft Cloud App Security

analytics for cloud apps to help identify and compact cyber threats and enable you to control how your data travels

If you require frequent feature updates for Microsoft 365 Apps on a predictable release schedule, which update channel is best? a) Current Channel b) Monthly Enterprise Channel c) Semi-Annual Enterprise Channel

b) Monthly Enterprise Channel

Viva Insights provides insights for what three areas? a) Personal, Teammates, and Organizations b) Personal, Managers, and Organizations c) Managers, Frontline Workers, and Organizations

b) Personal, Managers, and Organizations

Which three types of sites can you create in SharePoint to foster communication and collaboration across your team and organization? a) Team sites, Channel sites, and Hub sites b) Team sites, Communication sites, and Hub sites c) Team sites, Communication sites, and Group sites

b) Team sites, Communication sites, and Hub sites

You're managing a project with people working in different locations. To improve collaboration and teamwork, you're encouraging more frequent and informal communication via online meetings and chat. Which Microsoft product is most suitable? a) SharePoint b) Teams c) OneDrive

b) Teams

Microsoft Viva includes which four modules? a) Viva Connections, Viva Insights, Viva Topics, and Viva Resources b) Viva Connections, Viva Insights, Viva Topics, and Viva Learning c) Viva Communications, Viva Insights, Viva Topics, and Viva Learning

b) Viva Connections, Viva Insights, Viva Topics, and Viva Learning

What is Windows-as-a-Service? a) The ability to run Windows as a virtual desktop. b) Windows with regular feature updates. c) Windows mobile.

b) Windows with regular feature updates

Which of the following statements is correct? a) Configuration Manager manages both on-premises infrastructure and cloud-based functions. b) Windows autopilot is the new method for infrastructure management for both on-premises and cloud-based scenarios. c) Configuration Manager manages on-premises infrastructure and Intune manages cloud-based functions

c) Configuration Manager manages on-premises infrastructure and Intune manages cloud-based functions

Your organization needs to give users the ability to communicate in email, access their calendar and store contacts, all in one place. Which Microsoft product is most suitable? a) Teams b) Bookings c) Exchange Online

c) Exchange Online

Which Microsoft work management tool is designed to help you plan, manage, and complete tasks on a Kanban board? a) Project b) To Do c) Planner

c) Planner

Which role is considered a frontline worker? a) Web developer for a tech company b) Editor for a magazine c) Sales associate for a grocery store

c) Sales associate for a grocery store

Your organization is launching an important new product. You want to host a major online event to announce it to your industry. You'll have several people speaking plus videos. Which combination of Microsoft products should you use to host the event? a) PowerPoint, SharePoint, and Stream b) Teams, SharePoint, and Stream c) Yammer, Teams, and Stream

c) Yammer, Teams, and Stream

Exchange Online Protection

cloud-based email filtering service that helps protect against spam and malware and includes features to safeguard against messaging policy violations

The hybrid cloud model

combines both private and public cloud infrastructures - fits most larger organizations because it allows you to keep critical resources on-premise - connects on-premise system to the cloud benefits: - extract value from legacy systems

Azure AD Identity Protection

detect unusual behavior, investigate incidents

For devices protected by Intune, you can manage:

device restrictions endpoint protection identity protection

M365 Education

educational orgs productivity and security solutions

M365 Business

for SMALL AND MEDIUM-sized ORGS Office 365 + security management - advanced info protection/compliance/ analytics tools

M365 F1 subscription plan

for first-line workers to connect them with service personnel through a purposeful tool that allows them to do their best work similar to E3 w Yammer and Sharepoint

Microsoft 365

pay-as-you-go SaaS offering that includes Microsoft Office 365, Windows 10, and Microsoft Enterprise Mobility + Security benefits: - unlocks creativity - built for teamwork - integrated for simplicity - intelligent security

Private Cloud

serves only one customer or organization and can be located on the customer's premises or off the customer's premises - improved security - more flexibility - high scalability

Cloud Benefits

small investments, flexibility, scalability, global reach, agility, elasticity security risk outsourced, economies of scale, reduced on-going support

Microsoft 365 Enterprise

subscriptions is designed for large organizations

Cloud Computing

the delivery of computing services - compute services - communications services - productivity services - search and storage

Microsoft 365 security center

track and manage security across your identities, data, devices, apps, and infrastructure - real tie reporting, insights, recommendations, configure data, secure score


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